No milk froth is formed when
making cappuccino
• Milk not cold enough
• Cappuccino maker dirty
• Always use skim milk at refrigerator
temperature.
• Thoroughly clean the holes in the
cappuccino frother
The crema is too light
(delivered from the spout
too fast)
• The ground coffee is not pressed
down firmly enough
• There is not enough ground coffee
• The ground coffee is too coarse
• Tamp/Press the ground coffee down
more firmly
• Increase the quantity of coffee
• Use ground coffee for espresso
coffee machines only
The crema is too dark
(delivered from the spout too
slowly)
• The ground coffee is pressed down
too firmly
• There is too much ground coffee
• The espresso boiler outlet is blocked
• The ground coffee is too fine
• Tamp/Press the coffee down less
firmly
• Reduce the quantity of ground coffee
• Clean as described in the section
"Cleaning the boiler outlet"
• Use ground coffee for espresso coffee
machines only
The coffee has an acidic taste
• Inadequate rinsing after descaling
• After descaling, rinse the appliance as
described in the section "Descaling"
PROBLEM
POSSIBLE CAUSES
SOLUTION
No espresso coffee is
delivered
• No water in the tank
• The holes in the filter holder are
blocked
• The espresso boiler outlet is blocked
The espresso coffee drips
from the edges of the filter
holder rather than the holes
• The filter holder is inserted incorrectly
• The espresso boiler gasket has lost
elasticity
• The holes in the filter holder are
blocked
• Attach the filter holder correctly and
rotate as far as it will go
• Have the espresso boiler gasket
replaced at a service center
• Clean the holes
The espresso coffee is cold
• The espresso OK indicator light was
not on when the coffee switch was
pressed
• No preheating performed
• The cups were not preheated
• Wait until the espresso OK indicator
light comes on
• Preheat as described in the section
"Preheating the coffee unit"
• Preheat the cups by rinsing with hot
water
The pump is excessively noisy
• The water tank is empty
• Refill the tank
• Fill the tank with water
• Clean the filter holder spout holes
• Clean as described in the
section"Cleaning the boiler outlet"
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