Dell XPS 625 Setup Manual Download Page 58

Page: 58 / 62

Index

memory problems

solving

memory support

microphone connector

network connection

fixing

network connector

location

network speed

testing

optical audio connector

S/PDIF connection

order status

power button and light

power problems, solving

problems, solving

processor

products

information and purchasing

reinstalling Windows

resources, finding more

restoring factory image

shipping products

for return or repair

software features

software problems

solving problems

Summary of Contents for XPS 625

Page 1: ...XPS 625 SETUP GUIDE ...

Page 2: ......

Page 3: ...XPS 625 SETUP GUIDE Model DCDR01 ...

Page 4: ...n permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE XPS Dell On Call and DellConnect are trademarks of Dell Inc AMD AMD Athlon and AMD Phenom are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Vista and Windows Vista Start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United St...

Page 5: ...t to the Internet Optional 10 Using Your XPS 625 14 Front View Features 14 Back View Features 16 Back Panel Connectors 18 Software Features 20 Solving Problems 22 Network Problems 22 Power Problems 23 Memory Problems 25 Lockups and Software Problems 26 Using Support Tools 28 Dell Support Center 28 System Messages 29 Hardware Troubleshooter 30 Dell Diagnostics 31 System Recovery Options 33 System R...

Page 6: ... 39 Online Services 39 AutoTech Service 40 Product Information 41 Returning Items for Repair Under Warranty or for Credit 41 Before You Call 42 Contacting Dell 43 Finding More Information and Resources 44 Specifications 46 Appendix 53 Macrovision Product Notice 53 Index 54 ...

Page 7: ...ccess to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is ...

Page 8: ...ection type you will use VGA HDMI DVI Connect the display using either the VGA connector the HDMI connector or the DVI connector The HDMI connector is a high performance digital connector that carries both video and audio signals for displays such as TVs and monitors with integrated speakers The VGA connector carries only video signals for displays such as monitors and projectors Connect Using the...

Page 9: ...pter from the Dell website at dell com Connect Using an HDMI Connector Connect the display using an HDMI cable Connect Using a DVI Connector Connect the display using a DVI cable NOTE You can purchase additional HDMI and DVI cables from the Dell website at dell com ...

Page 10: ...8 Setting Up Your XPS 625 Connect the Keyboard and Mouse Use the USB connectors on the back panel of the computer to attach a USB keyboard and mouse Connect the Network Cable Optional ...

Page 11: ...et cable RJ45 connector Do not plug a telephone cable RJ11 connector into the network connector To attach your computer to a network or broadband device connect one end of the network cable to either a network port or a broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A click indicates that the network cable has been se...

Page 12: ...everal procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable Connect to the Internet Optional NOTE ISPs and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service pro...

Page 13: ...puter does not have an integrated modem An optional USB modem must be used for dialup service with this computer Wireless LAN WLAN connections that provide Internet access using WiFi 802 11 technology Wireless LAN support requires optional internal components that may or may not be installed in your computer based on decisions made at the time of purchase NOTE If an external USB modem or WLAN adap...

Page 14: ...crosoft 2 Windows desktop Follow the instructions on the screen to 3 complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the ...

Page 15: ...llite modem cable TV modem or Bluetooth wireless technology connection Chose b Dial up if you will use an optional USB dial up modem or ISDN NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 5 use the setup information provided by your ISP to complete the setup ...

Page 16: ... Multi colored lights provide illumination for the front of the computer 2 Optical drive panel This panel covers the optical drive Use the optical drive to play a CD DVD Blu ray Disc 3 Optional optical drive bay Supports an optical drive 4 FlexBay drive Supports a floppy drive a Media Card Reader or an additional hard drive 5 2 3 4 6 7 8 9 10 12 13 1 11 Using Your XPS 625 ...

Page 17: ...computer is turned off Solid white the computer is in a normal operating state Blinking white light the computer is in a power saving state 9 Line in or microphone connector Connects to a microphone for voice or to an audio cable for audio input 10 Headphone connector Connects to headphones NOTE To connect to a powered speaker or sound system use the audio out or S PDIF connector on the back of yo...

Page 18: ...ilability for power supply No light Indicates no power available for the power supply or the power supply is not working 3 Expansion card slots Access connectors for any installed PCI and PCI express cards 4 Back panel connectors Plug USB audio and other devices into the appropriate connector 5 Power connector Insert the power cable The appearance of this connector may differ from what is shown in...

Page 19: ...17 Using Your XPS 625 7 1 5 6 7 1 5 6 ...

Page 20: ...se the connector on the card 2 S PDIF connector Connects to amplifiers or TVs for digital audio through optical digital cables This format carries an audio signal without going through an analog audio conversion process 3 Center subwoofer connector Connects to a subwoofer 4 Side L R surround connector Connects to surround sound speakers On computers with a sound card use the connector on the card ...

Page 21: ...nnector Turn off the computer and any attached devices before you connect a mouse to the computer If you have a USB mouse plug it into a USB connector 9 IEEE 1394 connector Connects to high speed serial multimedia devices such as digital video cameras 10 Network connector and light Connects your computer to a network or broadband device The network activity light flashes when the computer is trans...

Page 22: ...Your optical disc drive may support multiple disc media formats including CDs Blu ray Discs if the option is selected at the time of purchase and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to a disc saved on portable p...

Page 23: ...he computer and by reducing the amount of energy consumed by your computer over its lifetime High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Cli...

Page 24: ... computer read the safety information that shipped with your computer For additional safety best practice information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Network Problems Wireless Connections If the network connection is lost The wireless router is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on an...

Page 25: ...network and the computer Orange light A good connection exists between a 100 Mbps network and the computer Yellow light A good connection exists between a 1 GB 1000 Mbps network and the computer Activity light Yellow blinking light Indicates activity on the network Off no light Indicates no activity on the network NOTE The link integrity light on the network connector is only for the wired cable c...

Page 26: ...e If the power light is solid white and the computer is not responding The display may not be connected or powered on Ensure that the display is properly connected and then turn it off then back on If the power light is blinking white The computer is in sleep state Press a key on the keyboard move the pointer on the trackpad or a connected mouse or press the power button to resume normal operation...

Page 27: ...ure that your computer is successfully communicating with the memory If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by y...

Page 28: ...computer stops responding CAUTION You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer If a program is designed for an earlier Microsoft Windows...

Page 29: ...e or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the soft...

Page 30: ...Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s model number along with its Service Tag and Express Service Code For more information about the Dell Suppo...

Page 31: ...o complete the boot routine three consecutive times for the same error see Contacting Dell on page 43 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Battery needs replacement See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 43 for assistance CPU fan failure CPU fan has failed CPU fan needs replacement See the ...

Page 32: ...e has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Con...

Page 33: ...iagnostics from your hard drive or from the Drivers and Utilities media Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 43 Ensure that the computer is connected to an 1 electrical outlet that is known to be working properly Turn ...

Page 34: ...then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and pres...

Page 35: ... use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state without affecting data files if changes to the h...

Page 36: ...xit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click 1 Start In the 2 Start Search box type System Restore and press Enter Click 3 Undo my last restoration and click Next Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed af...

Page 37: ...ck 4 Next To access the recovery options log on as a 5 local user To access the command prompt type administrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen a...

Page 38: ...tected by the computer To reinstall Windows you need the following items Dell Operating System media Dell Drivers and Utilities media NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you reque...

Page 39: ...t Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 6 CD DVD CD RW Drive and press Enter Press any key to 7 Boot from CD ROM Follow the instructions on the screen to complete the in...

Page 40: ...ll Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 43 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code ...

Page 41: ...ssociate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www...

Page 42: ...p computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 43 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status servi...

Page 43: ...a copy of the invoice and a letter 3 describing the reason for the return Include a copy of the Diagnostics Checklist 4 see Diagnostic Checklist on page 42 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 31 Include any accessories that belong with 5 the item s being returned power cables software guides and so on if the re...

Page 44: ...s at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Opera...

Page 45: ...invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your country or region in the 2 Choose A Country Region drop down menu at t...

Page 46: ... can be found on the Dell Support website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide available on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at suppor...

Page 47: ...see the Regulatory Compliance Homepage at www dell com regulatory_ compliance find your Service Tag Express Service Code You must use the Service Tag to identify your computer on support dell com or to contact technical support the top of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to com...

Page 48: ...OTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Type AMD Athlon X2 Black AMD Phenom X3 Black AMD Phenom X4 Black AMD Phenom II X4 Black L1 cache 2x64 KB L2 cache 512 KB L3 cache Phenom and Phenom II only up to 2 MB ...

Page 49: ...y Connectors four internally accessible DDR2 DIMM sockets Capacities 1 GB and 2 GB Memory Memory type 800 MHz DDR2 DIMM non ECC memory only Minimum 2 GB 2x1 GB DIMMs Maximum 8 GB 4x2 GB DIMMs NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System chipset AMD 790X Data bus width 64 bit DRAM bus width 128 bit ...

Page 50: ...b Expansion Bus PCI Express Gen2 x1 slot bi directional speed 500 MB s Gen2 x8 slot bi directional speed 2 GB s Gen2 x16 slot bi directional speed 4 GB s Expansion Bus PCI 32 bit speed 33 MHz SATA 2 0 1 5 Gbps and 3 0 Gbps USB 2 0 480 Mbps high speed 12 Mbps full speed and 1 2 Mbps low speed Expansion Slots PCI Express x1 Connectors one Connector size 36 pin connector Connector data width maximum ...

Page 51: ...onnector data width maximum 8 PCI Express lanes Video Discrete PCI Express x16 card Audio Type Realtek ALC888S integrated 7 1 channel High Definition Audio with S PDIF support System Board Connectors Memory four 240 pin connectors PCI two 124 pin connectors PCI Express x1 one 36 pin connector PCI Express x8 one 98 pin connector PCI Express x16 two 164 pin connectors Power System board one 24 pin E...

Page 52: ...er connector Front USB header one 9 pin connector supports two USB ports Master I O board USB header one 9 pin connector supports one USB port System Board Connectors Flexbay USB connector one 9 pin connector supports two USB ports Front audio connector one 9 pin connector for 2 channel stereo sound and microphone IDE one 44 pin ATA 66 100 133 connector Serial ATA five 7 pin connectors Floppy driv...

Page 53: ...dio five connectors for 5 1 support and one connector for line input S PDIF one S PDIF connector eSATA one back panel connector External connectors IEEE 1394 one front panel and one back panel 4 pin serial connector Power DC Power Supply Wattage 750 W Maximum heat dissipation 2559 1 BTU hr NOTE Heat dissipation is calculated by using the power supply wattage rating Voltage 115 230 V ac 50 60 Hz 10...

Page 54: ...ge 5 to 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 inches sec 51 cm sec Computer Environment Storage 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 inches sec 127 cm sec Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 1...

Page 55: ...ts and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited ...

Page 56: ...etwork cable 8 to the Internet 10 using dial up 11 conserving energy 21 Contacting Dell online 43 customer service 39 customizing your desktop 20 your energy settings 21 D data backing up 21 DellConnect 39 Dell Diagnostics 31 Dell Factory Image Restore 33 Dell Support Center 28 Dell support website 45 Dell Technology Guide for futher information 44 Index ...

Page 57: ...ion bus 48 F finding more information 44 front side connectors 14 FTP login anonymous 40 H hard drive type 47 hardware problems diagnosing 30 Hardware Troubleshooter 30 HDMI display 6 headphone front connector 15 help getting assistance and support 38 I IEEE 1394 connector 15 19 Internet connection 10 ISP Internet Service Provider 10 L line in connector 15 ...

Page 58: ...ptical audio connector S PDIF connection 18 order status 40 P power button and light 15 power problems solving 23 problems solving 22 processor 46 products information and purchasing 41 R reinstalling Windows 33 resources finding more 44 restoring factory image 34 S shipping products for return or repair 41 software features 20 software problems 26 solving problems 22 ...

Page 59: ... System Messages 29 system reinstall options 33 System Restore 33 T technical support 39 temperature operating and storage ranges 52 U USB 2 0 back connectors 19 front connectors 15 W warranty returns 41 Windows reinstalling 33 Windows Vista Program Compatibility Wizard 26 reinstalling 36 setup 10 wireless network connection 22 ...

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Page 62: ...Printed in the U S A www dell com support dell com ...

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