Dell XPS 27 Owner'S Manual Download Page 1

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XPS 27

Owner’s Manual

Computer model: XPS 2720

Regulatory model: W06C

Regulatory type: W06C002

OM_Book.book Page 1 Wednesday, April 3, 2013 1:39 PM

Summary of Contents for XPS 27

Page 1: ...XPS 27 Owner s Manual Computer model XPS 2720 Regulatory model W06C Regulatory type W06C002 ...

Page 2: ...ademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is...

Page 3: ... Overview 14 Inside View of Your Computer 14 System Board Components 15 4 Removing the Back Cover 17 Procedure 17 5 Replacing the Back Cover 18 Procedure 18 6 Removing the Trim Cover 19 Prerequisites 19 Procedure 19 7 Replacing the Trim Cover 20 Procedure 20 Postrequisites 20 8 Removing the Stand 21 Prerequisites 21 Procedure 21 9 Replacing the Stand 22 Procedure 22 Postrequisites 22 ...

Page 4: ...27 Procedure 27 Postrequisites 27 14 Removing the Memory Module s 28 Prerequisites 28 Procedure 28 15 Replacing the Memory Module s 30 Procedure 30 Postrequisites 30 16 Removing the System Board Shield 31 Prerequisites 31 Procedure 31 17 Replacing the System Board Shield 32 Procedure 32 Postrequisites 32 18 Removing the Power Supply Fan 33 Prerequisites 33 Procedure 33 19 Replacing the Power Suppl...

Page 5: ...ge 39 Procedure 39 Postrequisites 39 24 Removing the I O Panel 40 Prerequisites 40 Procedure 40 25 Replacing the I O Panel 41 Procedure 41 Postrequisites 41 26 Removing the Coin Cell Battery 42 Prerequisites 42 Procedure 42 27 Replacing the Coin Cell Battery 43 Procedure 43 Postrequisites 43 28 Removing the Wireless Mini Card 44 Prerequisites 44 Procedure 44 29 Replacing the Wireless Mini Card 46 ...

Page 6: ...Procedure 50 Postrequisites 50 34 Removing the Processor Heat Sink Fan 51 Prerequisites 51 Procedure 51 35 Replacing the Processor Heat Sink Fan 52 Procedure 52 Postrequisites 52 36 Removing the Processor Heat Sink 53 Prerequisites 53 Procedure 53 37 Replacing the Processor Heat Sink 54 Procedure 54 Postrequisites 54 38 Removing the Processor 55 Prerequisites 55 Procedure 55 39 Replacing the Proce...

Page 7: ...sites 61 Procedure 62 43 Replacing the Wireless Keyboard Mouse Receiver 63 Procedure 63 Postrequisites 63 44 Removing the Speakers 64 Prerequisites 64 Procedure 65 45 Replacing the Speakers 66 Procedure 66 Postrequisites 66 46 Removing the I O Board 67 Prerequisites 67 Procedure 68 47 Replacing the I O Board 70 Procedure 70 Postrequisites 70 48 Removing the Antenna Modules 71 Prerequisites 71 Proc...

Page 8: ...2 Removing the System Board 77 Prerequisites 77 Procedure 78 53 Replacing the System Board 79 Procedure 79 Postrequisites 79 Entering the Service Tag in system setup 80 54 Removing the Side I O Board 81 Prerequisites 81 Procedure 82 55 Replacing the Side I O Board 83 Procedure 83 Postrequisites 83 56 Removing the Middle Cover 84 Prerequisites 84 Procedure 85 57 Replacing the Middle Cover 87 Proced...

Page 9: ...ocedure 99 61 Replacing the Camera Module 100 Procedure 100 Postrequisites 100 62 Removing the Microphone Modules 101 Prerequisites 101 Procedure 102 63 Replacing the Microphone Modules 103 Procedure 103 Postrequisites 103 64 System Setup 104 Overview 104 Entering System Setup 104 Changing Boot Sequence 110 Clearing Forgotten Passwords 111 Clearing CMOS Settings 112 65 Flashing the BIOS 113 ...

Page 10: ...10 Contents 66 Display Settings Controls 114 67 Before You Call 116 Locating your Service Tag or Express Service Code 116 68 More Information 117 ...

Page 11: ...r computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTIO...

Page 12: ... them evenly aligned to avoid bending any connector pins When connecting cables ensure that the connectors and ports are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this documen...

Page 13: ...tray screws remain inside your computer Connect any external devices cables cards and any other part s you removed before working on your computer Connect your computer and all attached devices to their electrical outlets CAUTION Before turning on your computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may damage your computer ...

Page 14: ... For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Inside View of Your Computer 1 power button assembly 2 converter board 3 optical drive assembly 4 power supply unit 5 hard drive assembly 6 cooling vents 7 processor heat sink fan 8 processor heat sink 9 wireless mini card 10 memory module s 11 system board 12 mSATA mini card ...

Page 15: ...nnector CHANNEL B DIMM 5 mSATA mini card connector 6 speaker cable connector 7 coin cell battery socket 8 power button cable connector 9 converter board cable connector 10 input source display settings controls cable connector 11 wireless keyboard mouse receiver cable connector 12 CMOS jumper 17 15 20 5 16 1 2 4 7 8 9 6 13 18 19 21 24 25 26 23 3 11 22 14 12 10 ...

Page 16: ...7 optical drive data cable connector 18 optical drive power cable connector 19 hard drive power cable connector 20 main 8 pin power cable connector 21 LVDS cable connector LVDS1 22 LVDS cable connector LVDS2 23 processor socket 24 touchscreen cable connector 25 processor 4 pin power cable connector 26 processor heat sink fan cable connector ...

Page 17: ...s in After Working Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Place the computer face down on a clean and flat surface 2 Loosen the captive screws that secure the back cover to the inner frame 3 Slide the back cover toward the top of the computer and lift the back cover off th...

Page 18: ... the instructions in After Working Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Place the back cover over the inner frame and slide the back cover toward the bottom of the computer 2 Tighten the captive screws that secure the back cover to the inner frame 3 Follow the instructio...

Page 19: ...king Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the back cover See Removing the Back Cover on page 17 Procedure 1 Using a plastic scribe press in on the tabs to release the trim cover from the inner frame 2 Slide the trim cover toward the top of the computer and then ...

Page 20: ...r on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Insert the tabs at the bottom of the trim cover into the slots on the inner frame 2 Press down on the trim cover until the tabs on the inner frame are secured in the slots on either side of the trim cover Postrequisites 1 Replace the back cover See Repl...

Page 21: ...omputer follow the instructions in After Working Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the Back Cover See Removing the Back Cover on page 17 Procedure 1 Remove the screws that secure the stand to the hard drive cage 2 Lift and slide the stand off the hard drive c...

Page 22: ...or additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Insert the tab at the top of the stand into the slot on the hard drive cage 2 Align the screw holes on the stand with the screw holes on the hard drive cage 3 Replace the screws that secure the stand to the hard drive cage Postrequisites 1 Replace the back cover See ...

Page 23: ...n see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the back cover See Removing the Back Cover on page 17 Procedure 1 Lift the securing tab on the display backlight cable connector and then disconnect the display backlight cable from the convertor board 2 Disconnect the converter cable from the converter board 3 Remove the screws that secure the converte...

Page 24: ... practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Align the screw holes on the converter board with the screw holes on the middle cover 2 Replace the screws that secure the converter board to the middle cover 3 Connect the converter cable to the converter board 4 Connect the display backlight cable to the convertor board and secure the tab ...

Page 25: ...additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the back cover See Removing the Back Cover on page 17 Procedure 1 Remove the screws that secure the optical drive assembly to the middle cover 2 Gently lift the optical drive assembly from the middle cover and disconnect the power and data cable connector from ...

Page 26: ...he Optical Drive 3 Remove the screws that secure the optical drive brackets to the optical drive 4 Remove the optical drive brackets from the optical drive 1 screws 4 2 optical drive brackets 2 3 optical drive 2 1 3 ...

Page 27: ... dell com regulatory_compliance Procedure 1 Align the screw holes on the optical drive brackets with the screw holes on the optical drive and replace the screws that secure the optical drive brackets to the optical drive 2 Connect the power and data cable connector to the optical drive assembly 3 Align the screw holes on the optical drive assembly with the screw holes on the chassis 4 Replace the ...

Page 28: ...ng Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the Back Cover See Removing the Back Cover on page 17 Procedure 1 Remove the screw that secures the memory module shield to the system board shield 2 Slide the memory module shield toward the bottom of the computer and lif...

Page 29: ...ingertips to spread apart the securing clips on each end of the memory module connector until the memory module pops up 4 Remove the memory module from the memory module connector 1 securing clips 2 2 memory module 3 memory module connector 1 3 2 ...

Page 30: ...ule with the tab on the memory module connector 2 Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 3 Slide the tabs on the memory module shield into the slots on the system board shield and slide the memory module toward the top of the comput...

Page 31: ...computer follow the instructions in After Working Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the back cover See Removing the Back Cover on page 17 Procedure 1 Remove the screws that secure the system board shield to the middle cover 2 Lift the system board shield off ...

Page 32: ... Working Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Align the screw holes on the system board shield with the screw holes on the middle cover 2 Replace the screws that secure the system board shield to the middle cover Postrequisites 1 Replace the back cover See Replacing the ...

Page 33: ...the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove the back cover See Removing the Back Cover on page 17 Procedure 1 Lift the securing tab and disconnect the power supply fan cable from the power supply unit 2 Remove the screws that secure the power supply fan to the middle cover 3 Gently lift the power supply fan and ease the power supply fan cable from unde...

Page 34: ...latory Compliance Homepage at dell com regulatory_compliance Procedure 1 Route the power supply fan cable under the I O board assembly and then connect the power supply fan cable to the power supply unit 2 Slide the power supply fan under the tab on the I O board assembly and align the screw holes on the power supply fan with the screw holes on the middle cover 3 Replace the screws that secure the...

Page 35: ...tory_compliance CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the stand See Removing the Stand on page 21 Procedure 1 Using the straps on the hard drive assembly gently lift th...

Page 36: ...36 Removing the Hard Drive 3 Remove the screws that secure the straps to the hard drive and remove the straps from the hard drive 1 screws 4 2 hard drive 3 straps 2 2 3 1 ...

Page 37: ...ives are extremely fragile Exercise care when handling the hard drive Procedure 1 Align the screw holes on the straps with the screw holes on the hard drive and replace the screws that secure the straps to the hard drive 2 Connect the power and data cable connector to the hard drive assembly 3 With the straps facing up align the hard drive assembly screws with the slots on the hard drive cage and ...

Page 38: ...afety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the stand See Removing the Stand on page 21 3 Follow step 1 to step 2 in Removing the Hard Drive on page 35 Procedure 1 Remove the screws that secure the hard drive cage to the middle cover 2 Remove the power...

Page 39: ...ty best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Align the screw holes on the hard drive cage with the screw holes on the middle cover 2 Replace the screws that secure the hard drive cage to the middle cover Postrequisites 1 Follow step 2 to step 3 in Replacing the Hard Drive on page 37 2 Replace the stand See Replacing the Stand on...

Page 40: ...nal safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the stand See Removing the Stand on page 21 3 Remove the trim cover See Removing the Trim Cover on page 19 Procedure 1 Push the I O panel towards the top of the computer and then pivot the I O panel upwa...

Page 41: ...nal safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Align the slots on the I O panel with the ports on the I O board assembly 2 Press down on the I O panel until it snaps into place Postrequisites 1 Replace the trim cover See Replacing the Trim Cover on page 20 2 Replace the stand See Replacing the Stand on page 22 3 Replace th...

Page 42: ... dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 Procedure 1 Locate the coin cell battery socket...

Page 43: ... Compliance Homepage at dell com regulatory_compliance WARNING The battery may explode if installed incorrectly Replace the battery only with the same or equivalent type Discard used batteries according to the manufacturer s instructions Procedure With the positive side facing up snap the coin cell battery into the coin cell battery socket on the system board Postrequisites 1 Replace the system bo...

Page 44: ...3 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 Procedure 1 Locate the wireless mini card See System Board Components on page 15 2 Disconnect the antenna cables from ...

Page 45: ...Removing the Wireless Mini Card 45 4 Slide and remove the wireless mini card out of the wireless mini card connector 1 wireless mini card connector 2 wireless mini card 2 1 ...

Page 46: ...ess mini card connector 2 Insert the wireless mini card at a 45 degree angle into the wireless mini card connector 3 Press the outer end of the wireless mini card down and replace the screws that secure the wireless mini card to the system board 4 Connect the antenna cables to the wireless mini card The following table provides the wireless antenna cable color schemes for the wireless mini cards s...

Page 47: ...er on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 Procedure 1 Remove the screws that secure the mSATA mini card to the system board 2 Slide and remove the m...

Page 48: ...ation see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure 1 Align the notch on the mSATA mini card with the tab on the mSATA mini card connector 2 Insert the mSATA mini card at a 45 degree angle into the mSATA mini card connector 3 Replace the screws that secure the mSATA mini card to the system board Postrequisites 1 Replace the system board shield See Replacing the...

Page 49: ...ractices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 Procedure 1 Remove the screws that secure the inner ...

Page 50: ...ce Procedure 1 Align the screw holes on the inner frame with the screw holes on the display bezel NOTE Ensure that all cables are routed through their routing guides and no cables are placed between the inner frame and the display bezel 2 Replace the screws that secure the inner frame to the display bezel Postrequisites 1 Replace the I O panel See Replacing the I O Panel on page 41 2 Replace the s...

Page 51: ...ractices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 Procedure 1 Disconnect the processor heat sink fan cable from the system board 2 Remove the screws that secure the processor heat sink fan to the mi...

Page 52: ...mpliance Homepage at dell com regulatory_compliance Procedure 1 Slide the processor heat sink fan under the tab on the hard drive cage and align the screw holes on the processor heat sink fan with the screw holes on the middle cover 2 Replace the screws that secure the processor heat sink fan to the middle cover 3 Connect the processor heat sink fan cable to the system board Postrequisites 1 Repla...

Page 53: ... Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 Procedure 1 Remove the screw that secures the cooling vents and the grounding cable to the middle cover 2 In sequential order indicated on the processor heat sink loosen the captive screw...

Page 54: ...ard or the heat sink is replaced with a new one use the thermal pad provided in the kit to ensure that thermal conductivity is achieved 1 Clean the thermal grease from the bottom of the processor heat sink and reapply the thermal grease 2 Align the captive screws on the processor heat sink with the screw holes on the system board 3 In sequential order indicated on the processor heat sink tighten t...

Page 55: ...ocessors are extremely fragile Handle the processor only by the edges and do not touch the metal pins Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 3 Remove the processor heat sink See Removing the Processor Heat Sink on page 53 Procedure 1 Press the release lever down and then pull it o...

Page 56: ...osition CAUTION You must position the processor correctly in the processor socket to avoid permanent damage to the processor 2 Align the notches on the processor with the tabs on the processor socket 3 Align the pin 1 corner on the processor with the pin 1 corner on the processor socket and then place the processor in the processor socket CAUTION Ensure that the processor cover notch is positioned...

Page 57: ...nk See Replacing the Processor Heat Sink on page 54 2 Replace the system board shield See Replacing the System Board Shield on page 32 3 Replace the back cover See Replacing the Back Cover on page 18 4 Follow the instructions in After Working Inside Your Computer on page 13 ...

Page 58: ...king Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Pane...

Page 59: ...er port cable from the power supply unit 4 Disconnect the power supply indicator cable from the power supply unit 5 Lift the securing clip and disconnect the power supply fan cable from the power supply unit 6 Remove the screws that secure the power supply unit to the middle cover 7 Lift the power supply unit off the middle cover 1 power supply unit 2 screws 4 3 processor power supply cable connec...

Page 60: ... that secure the power supply unit to the middle cover 2 Connect the power supply fan cable power supply indicator cable and power port cable to the power supply unit 3 Route the main power supply cable and processor power supply cable through their routing guides 4 Connect the main power supply cable and processor power supply cable to the system board Postrequisites 1 Replace the system board sh...

Page 61: ...Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the stand See Removing the Stand on page 21 3 Remove the trim cover See Removing the Trim Cover on page 19 4 Remove the I O panel See Removing the I O Panel on page 40 5 Re...

Page 62: ...dle cover and display bezel 3 Disconnect the wireless keyboard mouse receiver cable from the system board 4 Note the routing of the wireless keyboard mouse receiver cable and remove the cable from its routing guides 5 Lift the wireless keyboard mouse receiver along with its cable off the computer 1 wireless keyboard mouse receiver 2 screws 4 3 grounding cables 2 4 wireless keyboard mouse receiver ...

Page 63: ...keyboard mouse receiver to the display bezel 3 Align the screw holes on the grounding cables with the screw holes on the chassis and display bezel 4 Replace the screws that secure the grounding cables to the middle cover and display bezel 5 Route the wireless keyboard mouse receiver cable through its routing guides and connect the cable to the system board Postrequisites 1 Replace the inner frame ...

Page 64: ...additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board sh...

Page 65: ...rom the system board 2 Note the routing of the speakers cable and remove the speakers cable from its routing guides 3 Remove the screws that secure the speakers to the display bezel 4 Lift the speakers off the display bezel 1 screws 4 2 speakers cable 3 speakers 2 1 2 3 ...

Page 66: ...e screw holes on the display bezel 2 Replace the screws that secure the speakers to the display bezel 3 Route the speakers cable through the routing guides and connect the speakers cable to the system board Postrequisites 1 Replace the inner frame See Replacing the Inner Frame on page 50 2 Replace the system board shield See Replacing the System Board Shield on page 32 3 Replace the I O panel See ...

Page 67: ...ide Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on pag...

Page 68: ...cover and turn the I O board assembly over 3 Press the securing clip and disconnect the power port cable 4 Note the routing of the power supply indicator cable and disconnect the cable from the power supply unit 5 Lift the I O board assembly off the chassis 1 power supply indicator cable 2 securing clip 3 power port cable 4 screws 9 5 I O board assembly 1 3 5 4 2 ...

Page 69: ...Removing the I O Board 69 6 Push the securing tabs outward to release the I O board and then lift the I O board away from the I O board bracket 1 I O board bracket 2 securing tabs 4 3 I O board 1 2 3 ...

Page 70: ...r supply indicator cable through the routing guides and connect the cable to the power supply unit 4 Connect the power port cable to the power supply unit 5 Align the screw holes on the I O board assembly with the screw holes on the middle cover 6 Press down on the I O board assembly to connect the I O board to the system board NOTE Ensure that no cables are placed under the I O board assembly 7 R...

Page 71: ...13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system b...

Page 72: ... from the wireless mini card 2 Note the routing of the antenna cables and remove the cables from the routing guides 3 Peel the antennas modules off the display bezel 4 Lift the antenna modules out of the display bezel 1 antenna modules 2 2 antenna cables 2 3 wireless mini card 3 1 2 ...

Page 73: ...the alignment posts on the display bezel and adhere the antenna modules to the display bezel 2 Route the antenna cables through their routing guides and connect the antenna cables to the wireless mini card Postrequisites 1 Replace the inner frame See Replacing the Inner Frame on page 50 2 Replace the system board shield See Replacing the System Board Shield on page 32 3 Replace the I O panel See R...

Page 74: ...orking Inside Your Computer on page 13 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the system board shield See Removing ...

Page 75: ...e and remove the power button cable from its routing guides 3 Remove the screws that secure the power button assembly to the display bezel 4 Press the power button inward to release it from the slot on the display bezel and then gently lift the power button assembly off the display bezel 1 power button cable 2 power button assembly 3 screws 2 2 3 1 ...

Page 76: ... button assembly on the display bezel 2 Align the screw holes on the power button assembly with the screws holes on the display bezel 3 Replace the screws that secure the power button assembly to the display bezel 4 Route the power button cable through the routing guides and connect the power button cable to the system board Postrequisites 1 Replace the inner frame See Replacing the Inner Frame on...

Page 77: ...nnectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board shield See Removing the System Boar...

Page 78: ...connected to the system board NOTE For information on the location of the connectors see System Board Components on page 15 2 Remove the screws that secure the system board to the middle cover 3 Lift the system board off the middle cover 1 screws 11 2 system board 1 2 ...

Page 79: ...dle cover 3 Connect the disconnected cables to the system board Postrequisites 1 Replace the processor See Replacing the Processor on page 56 2 Replace the processor heat sink See Replacing the Processor Heat Sink on page 54 3 Replace the wireless mini card See Replacing the Wireless Mini Card on page 46 4 Replace the mSATA mini card See Replacing the mSATA Mini Card on page 48 5 Replace the memor...

Page 80: ...ing the Service Tag in system setup 1 Turn on the computer 2 Press F2 during POST to enter the system setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field See System Setup Options on page 105 ...

Page 81: ...ck Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board shield See Removing the System Board Shield on page 31 6 Remove the inner frame See Removing the Inner Frame on page 49 7 Follow the instructions from step 1 to step 5 in Removi...

Page 82: ...splay bezel 2 Lift the side I O board shield off the side I O board 3 Gently lift the side I O board starting from the inner edge and then ease the ports on the side I O board out of the slots on the display bezel 1 grounding cable 2 side I O board 3 screws 2 4 side I O board shield 1 side I O board 2 1 3 4 1 ...

Page 83: ... the side I O board shield to display bezel NOTE Ensure to secure the grounding cable with the same screw that secures the side I O shield to the display bezel Postrequisites 1 Follow the instructions from step 1 to step 3 in Replacing the System Board on page 79 2 Replace the processor heat sink See Replacing the Processor Heat Sink on page 54 3 Connect the antenna cables to the wireless mini car...

Page 84: ...low the instructions from step 1 to step 2 in Removing the Hard Drive on page 35 5 Remove the hard drive cage See Removing the Hard Drive Cage on page 38 6 Follow the instructions from step 1 to step 2 in Removing the Optical Drive on page 25 7 Remove the I O panel See Removing the I O Panel on page 40 8 Remove the system board shield See Removing the System Board Shield on page 31 9 Remove the in...

Page 85: ...ve the screw that secures the grounding cable to the middle cover 4 Press the securing clips and disconnect the LVDS cables from the display assembly 5 Disconnect the touchscreen cable from the display assembly 1 I O board shield 2 screws 2 3 grounding cable 4 grounding cable screw 5 LVDS cable LVDS1 6 securing clips 4 7 LVDS cable LVDS2 8 touchscreen cable 4 1 2 3 5 6 7 8 ...

Page 86: ...ddle Cover 6 Remove the screws that secure the middle frame to the display bezel 7 Remove all the cables from their routing guides on the middle cover 8 Lift the middle cover off the display 1 screws 2 2 middle cover 1 2 ...

Page 87: ...ulatory_compliance Procedure 1 Align the screw holes on the middle cover with the screw holes on the display bezel 2 Replace the screws that secure the middle cover to the display bezel 3 Route all the cables through their routing guides on the middle frame 4 Connect the LVDS and touchscreen cables to the display assembly 5 Replace the screw that secures the grounding cable to the middle cover 6 A...

Page 88: ...o step 7 in Replacing the I O Board on page 70 8 Replace the inner frame See Replacing the Inner Frame on page 50 9 Replace the system board shield See Replacing the System Board Shield on page 32 10 Replace the I O panel See Replacing the I O Panel on page 41 11 Follow the instructions from step 2 to step 4 in Replacing the Optical Drive on page 27 12 Replace the hard drive cage See Replacing the...

Page 89: ...tion see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board shield See Removing the System Board Shiel...

Page 90: ...les from their routing guides 2 Disconnect the antenna cables from the wireless mini card and remove the antenna cables from their routing guides 3 Remove the screw that secures the grounding cable to the processor cooling vents 1 speakers cable 2 input source display settings controls cable 3 wireless keyboard mouse receiver cable 4 power button cable 5 LVDS cable LVDS1 6 LVDS cable LVDS2 7 touch...

Page 91: ...move the screws that secure the system board to the side I O board 6 Remove the screws that secure the side I O board shield to the display bezel and remove the side I O board shield 1 side I O board shield 2 screw 4 3 grounding cable 4 grounding cable screw 5 processor cooling vents grounding cable 6 grounding cable screw 5 6 1 3 4 2 ...

Page 92: ...hed to it It is recommended that two people remove and replace the middle cover while the components are attached to it 7 Using the hard drive cage gently lift the middle cover assembly along with the components and ease the cables out of the slots 1 hard drive cage 2 middle cover assembly 1 2 ...

Page 93: ...g the Display Panel 93 8 Gently lift the side I O board starting from the inner edge and then ease the ports on the side I O board out of the slots on the display bezel 1 display assembly 2 side I O board 1 2 ...

Page 94: ...e display assembly 10 Peel off the tapes securing the ribbon cables to the display assembly 11 Remove the screws that secure the display assembly to the display bezel 12 Lift the display assembly from the chassis 1 tabs 4 2 ribbon cables 4 3 tape 4 screws 6 5 display assembly 2 1 4 3 5 ...

Page 95: ...Removing the Display Panel 95 13 Remove the screws that secure the display brackets to the display panel and remove the display brackets 1 screws 4 2 display brackets 2 3 display panel 2 1 3 ...

Page 96: ...ced under the display assembly 4 Replace the screws that secure the display assembly to the display bezel 5 Insert the ribbon cables into their connectors and press the tab to secure the cables 6 Adhere the tapes that secure the ribbon cables to the display assembly 7 Slide the ports on the side I O board into the slot on the display bezel and align the screw holes on the side I O board with the s...

Page 97: ...onnect the antenna cables to the wireless mini card 16 Replace the screw that secures the grounding cable to the processor cooling vents 17 Replace the screw that secures the grounding cable from the right speaker mesh to the middle cover Postrequisites 1 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 52 2 Replace the inner frame See Replacing the Inner Frame...

Page 98: ...t dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board shield See Removing the System Board Shield on page 31 6 Remove the inner frame See Rem...

Page 99: ...e chassis 2 Gently lift the camera assembly and disconnect the camera cable from the camera assembly 3 Release the tabs that secure the camera module to the camera bracket and remove the camera module 1 camera cable 2 camera assembly 3 screws 2 1 camera bracket 2 tabs 2 3 camera module 3 2 1 1 2 3 ...

Page 100: ...e camera assembly and place the camera on the display bezel 3 Replace the screws that secure the camera assembly to the display bezel Postrequisites 1 Follow the instructions from step 3 to step 17 in Replacing the Display Panel on page 96 2 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 52 3 Replace the inner frame See Replacing the Inner Frame on page 50 4 ...

Page 101: ...page at dell com regulatory_compliance Prerequisites 1 Remove the back cover See Removing the Back Cover on page 17 2 Remove the trim cover See Removing the Trim Cover on page 19 3 Remove the stand See Removing the Stand on page 21 4 Remove the I O panel See Removing the I O Panel on page 40 5 Remove the system board shield See Removing the System Board Shield on page 31 6 Remove the inner frame S...

Page 102: ...microphone cables from the microphone modules 2 Using a plastic scribe pull the securing tabs and slide the microphone module upward 3 Remove the microphone module out of the microphone module socket 1 securing tabs 2 2 microphone cable 3 microphone modules 2 1 2 3 ...

Page 103: ...at the microphone modules are secured by the tabs on the microphone module socket 2 Connect the microphone cables to the microphone modules Postrequisites 1 Follow the instructions from step 3 to step 17 in Replacing the Display Panel on page 96 2 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 52 3 Replace the inner frame See Replacing the Inner Frame on page...

Page 104: ...ain changes can make your computer work incorrectly NOTE Before you change system setup it is recommended that you write down the system setup screen information for future reference 1 Turn on or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prom...

Page 105: ...elp Screen This field appears on the right side of the system setup window and contains information about each option listed in the Setup Item In this field you can view information about your computer and make changes to your current settings Press the up and down arrow keys to highlight an option Press Enter to make that selection active and return to the Setup Item NOTE Not all settings listed ...

Page 106: ...vailable on your computer Memory Running Speed Displays the running speed of the memory RAM in your computer Memory Technology Displays the type of memory RAM technology used in your computer Main SATA Information SATA 1 Device Type Displays the type of device connected Device ID Displays the device identification code Device Size Displays the size of the SATA device present in your computer SATA ...

Page 107: ...the maximum value the processor s CPUID function supports Multi Core Support If enabled allows your computer to use all cores available in the processor Intel R Turbo Boost Technology If enabled allows your computer to use turbo boost when required Advanced USB Configuration Rear USB Ports Allows you to enable or disable the USB ports at the back of your computer Side USB Ports Allows you to enabl...

Page 108: ...ndard fixed secure boot policy secure boot mode Boot Clear Secure Boot Database Manage All Keys PK KEK db dbx Displays the keys in the database Delete All Keys Allows you to delete all the keys Reset All Keys Allows you to reset all the keys Load Legacy OPROM Allows you to load the legacy OPROM when in the UEFI boot mode 1st Boot Displays the first boot device 2nd Boot Displays the second boot dev...

Page 109: ...Level Allows you to set the user access level Set User Password Allows you to set a user password Password Check Allows you to configure when the computer prompts for passwords When entering system setup or at every boot Security TPM Security TPM Security Support Allows you to enable or disable the TPM Trusted Platform Module security TPM Status Allows you to activate or deactivate the TPM securit...

Page 110: ...g system logo appears continue to wait until you see the operating system s desktop Then shut down your computer and try again The Boot Device Menu appears listing all available boot devices 4 On the Boot Device Menu choose the device you want to boot from For example if you are booting to a USB memory key highlight USB Storage Device and press Enter Changing Boot Sequence for Future Boots 1 Enter...

Page 111: ...r See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 3 Locate the password jumper on the system board See System Board Components on page 15 4 Remove the 2 pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2 5 Wait for approximately five seconds to clear the password setting 6 Remove the 2 pin jumper plug from pins 1 and...

Page 112: ...er See Removing the Back Cover on page 17 2 Remove the system board shield See Removing the System Board Shield on page 31 3 Locate the CMOS jumper on the system board See System Board Components on page 15 4 Remove the 2 pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2 5 Wait for approximately five seconds to clear the CMOS setting 6 Remove the 2 pin jumper plug from pins 1 and 2 and ...

Page 113: ...tic detection of your computer s Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories 5 Click Drivers Downloads tab 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single...

Page 114: ...video input device such as an another computer gaming console camera Blu ray player and so on your computer is connected to an external video output device such as a TV monitor projector and so on No external input or output connected External input connected External output connected 1 decrease display brightness decrease display brightness decrease display brightness volume 2 increase display br...

Page 115: ... Touch once to select display brightness controls and touch again to increase the display brightness When in volume controls touch to increase the volume The display settings controls provide an on screen display OSD when your computer is connected to an external video output device NOTE OSD may not be supported on some computers The following table describes the OSD for each display settings cont...

Page 116: ...service The Express Service Code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating your Service Tag or Express Service Code The Service Tag or Express Service Code can be found on a label at the bottom of your computer ...

Page 117: ...about your computer features 1 Follow the instructions from step 1 to step 4 in Flashing the BIOS on page 113 2 Click Manuals Documentation tab 3 View or Download the following documents to learn about your computer features Quick Start Guide provides information about setting up your computer Specifications provides information about your computer specifications Me and My Dell provides informatio...

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