background image

Resources

Description

Centralized location for key Dell applications, help articles, and other important information about your 

computer. It also notifies you about the warranty status, recommended accessories, and software updates if 

available.

SupportAssist

Pro-actively checks the health of your computer’s hardware and software. The SupportAssist OS Recovery 

tool troubleshoots issues with the operating system. For more information, see the SupportAssist 

documentation at 

www.dell.com/support

.

NOTE: 

In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.

Dell Update

Updates your computer with critical fixes and latest device drivers as they become available. For more 

information about using Dell Update, see the knowledge base article 

SLN305843

 at 

www.dell.com/support

.

Dell Digital Delivery

Download software applications, which are purchased but not pre-installed on your computer. For more 

information about using Dell Digital Delivery, see the knowledge base article 

153764

 at 

www.dell.com/

support

.

Create recovery drive for Windows.

NOTE: 

It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see 

Create a USB recovery drive for Windows

.

Set up your XPS 13 9370

5

Summary of Contents for XPS 13 9370

Page 1: ...XPS 13 9370 Setup and Specifications Computer Model XPS 13 9370 Regulatory Model P82G Regulatory Type P82G001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 11 Rev A04 ...

Page 3: ...rmation 12 Dimensions and weight 12 Operating system 12 Memory 12 Ports and connectors 13 Communications 13 Wireless 13 Audio 14 Storage 14 Media card reader 14 Keyboard 14 Camera 15 Touchpad 15 Touchpad gestures 15 Fingerprint reader 15 Power adapter 16 Battery 16 Display 17 Video 17 Computer environment 17 5 Keyboard shortcuts 18 6 Getting help and contacting Dell 20 Self help resources 20 Conta...

Page 4: ...structions on the screen to finish setup For Windows Follow the on screen instructions to complete the setup When setting up Dell recommends that you Connect to a network for Windows updates NOTE If connecting to a secured wireless network enter the password for the wireless network access when prompted If connected to the internet sign in with or create a Microsoft account If not connected to the...

Page 5: ...y expiry date to renew or upgrade your warranty Dell Update Updates your computer with critical fixes and latest device drivers as they become available For more information about using Dell Update see the knowledge base article SLN305843 at www dell com support Dell Digital Delivery Download software applications which are purchased but not pre installed on your computer For more information abou...

Page 6: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Page 7: ...o on Left 1 Security cable slot for Noble locks Connect a security cable to prevent unauthorized movement of your computer 2 Thunderbolt 3 USB Type C port with Power Delivery Primary Supports USB 3 1 Gen 2 Type C DisplayPort 1 2 Thunderbolt 3 and also enables you to connect to an external display using a display adapter Provides data transfer rates up to 10 Gbps for USB 3 1 Gen 2 and up to 40 Gbps...

Page 8: ... pressed Each light indicates approximately 20 charge 6 Left speaker Provides audio output Right 1 Right speaker Provides audio output 2 microSD card slot Reads from and writes to the microSD card 3 USB 3 1 Gen 1 Type C port with Power Delivery DisplayPort Connect peripherals such as external storage devices printers and external displays Supports Power Delivery that enables two way power supply b...

Page 9: ...ut the computer into sleep state press and hold the power button for 10 seconds to force shut down the computer If the power button has a fingerprint reader place your finger on the power button to log in NOTE You can customize power button behavior in Windows For more information see Me and My Dell at www dell com support manuals NOTE The power status light on the power button is available only o...

Page 10: ...ces security when paired with Windows Hello face authentication 3 Camera status light Turns on when the camera is in use 4 Camera Enables you to video chat capture photos and record videos 5 Infrared emitter Emits infrared light which enables the infrared camera to sense and track motion Bottom 1 Service Tag 10 Views of XPS 13 9370 ...

Page 11: ...The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information Views of XPS 13 9370 11 ...

Page 12: ...ght 7 80 mm to 11 63 mm 0 30 in to 0 46 in Width 301 76 mm 11 88 in Depth 199 24 mm 7 84 in Weight 1 27 kg 2 8 lb NOTE The weight of your laptop varies depending on the configuration ordered and the manufacturing variability Operating system Table 4 Operating system Operating systems supported Windows 10 Home 64 bit Windows 10 Professional 64 bit Ubuntu Memory Table 5 Memory specifications Slots N...

Page 13: ...lt 3 USB Type C ports with Power Delivery One USB 3 1 Gen 1 USB Type C port with Power Delivery DisplayPort Audio One headset headphone and microphone combo port Table 7 Ports and connectors Internal M 2 card One M 2 slot for Solid State Drive SSD Communications Table 8 Supported communications Wireless Wi Fi 802 11a b g n ac Bluetooth 4 2 Miracast NOTE Windows 10 currently supports up to Bluetoot...

Page 14: ... menu is only available on computers supporting Ubuntu Media card reader Table 12 Media card reader specifications Type One microSD card slot Cards supported mSD mSDHC mSDXC Keyboard Table 13 Keyboard specifications Type Backlit keyboard Shortcut keys Some keys on your keyboard have two symbols on them These keys can be used to type alternate characters or to perform secondary functions To type th...

Page 15: ... Table 15 Touchpad Resolution Horizontal 305 Vertical 305 Dimensions Width 105 mm 4 13 in Height 60 mm 2 36 in Touchpad gestures For more information about touchpad gestures for Windows 10 see the Microsoft knowledge base article 4027871 at support microsoft com Fingerprint reader Table 16 Fingerprint reader specifications Sensor technology Capacitive Sensor resolution 363 dpi Sensor area 8 mm x 8...

Page 16: ...57 60 mm 10 14 in Depth 98 60 mm 3 88 in Height 4 30 mm 0 17 in Weight maximum 0 22 kg 0 49 lb Voltage 7 60 VDC Charging time when the computer is off approximate 4 hours Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Life span approximate 300 discharge charge cycles Temperature range Operating 0 C to 35 C 32 F to 95 F ...

Page 17: ... 337 82 mm 13 30 in 337 82 mm 13 30 in Video Table 20 Video specifications Type Integrated Controller Intel UHD Graphics 620 Memory Shared system memory Computer environment Airborne contaminant level G1 as defined by ISA S71 04 1985 Table 21 Computer environment Operating Storage Temperature range 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F Relative humidity maximum 10 to 90 non condensin...

Page 18: ... same across all language configurations Table 22 List of keyboard shortcuts Keys Description Mute audio Decrease volume Increase volume Play previous track chapter Play Pause Play next track chapter Launch Task View Switch to external display Search Toggle keyboard backlight Printscreen Insert Turn off on wireless 5 18 Keyboard shortcuts ...

Page 19: ...Keys Description Sleep Increase brightness Decrease brightness Open application menu Toggle Fn key lock Keyboard shortcuts 19 ...

Page 20: ...etrieve the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of the fol...

Reviews: