ThingWorx EMS Setup Guide
for the Dell WYSE 3000
Page 4-16
6.
Can’t update the value of “testScriptDemo” (or
testValue) on the ThingWorx platform after
sending $port.WriteLine from the host
computer.
1.
Try manually opening the serial port: a) Close “wsems” and
“luaScriptResource”. b) Open a command line window and open the
serial port, following the steps earlier in this guide to connect via serial
port. c) restart “wsems” and “luaScriptResource”. If the
luaScriptResource runs, then type $port.Close() on the command line
window on the Dell Device to avoid two programs “fighting” to use the
port.
7.
Cannot locate updated files on the Dell Device
after restarting.
1.
The device may automatically wipe all new installed software and added
files or folders each time you restart. Backup the files before shutting
down the machine.
8.
Error while attempting to open a websocket
connection.
1.
Confirm that the Dell device has access to the internet.
2.
Confirm the accuracy of the IP address and port numbers in the
settings.json file.
3.
Confirm the appKey authenticity in the settings.json file.
4.
Confirm that the ThingWorx platform at the IP address specified in the
settings.json file is up and running.
This guide has been tested for compatibility with the Dell WYSE 3000 and the following ThingWorx
platform and operating system:
ThingWorx Platform Version
OS
ThingWorx 6.0.1
Windows 7, Service Pack 1