Getting Help
68
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system’s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
book.book Page 68 Thursday, September 25, 2008 2:38 PM
Summary of Contents for Vostro A860
Page 6: ...Contents book book Page 6 Thursday September 25 2008 2 38 PM ...
Page 14: ...About Your Computer book book Page 14 Thursday September 25 2008 2 38 PM ...
Page 20: ...Quick Setup book book Page 20 Thursday September 25 2008 2 38 PM ...
Page 58: ...Reinstalling Software book book Page 58 Thursday September 25 2008 2 38 PM ...
Page 62: ...Finding Information book book Page 62 Thursday September 25 2008 2 38 PM ...
Page 70: ...Getting Help book book Page 70 Thursday September 25 2008 2 38 PM ...
Page 76: ...Index book book Page 76 Thursday September 25 2008 2 38 PM ...