Dell V313 User Manual Download Page 10

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Use the

Scanner glass

Scan and copy photos and documents.

Security slot

Install an anti-theft cable on your printer.

Power supply with port Connect the printer to a power source.

USB port

Connect the printer to a computer using a USB cable.

Warning—Potential Damage:

Do not touch the USB port except when plugging in or

removing a USB cable or installation cable.

Printhead

Install, replace, or remove ink cartridges.

Scanner unit

•

Access the ink cartridges and printhead.

•

Remove paper jams.

About your printer

Summary of Contents for V313

Page 1: ...Dell V313w User s Guide August 2010 www dell com support dell com Machine type s 4443 Model s 1d1 1dw 5dw ...

Page 2: ... 14 Changing temporary settings into new default settings 15 Changing the Power Saver timeout 16 Saving paper and energy with Eco Mode 17 Resetting to factory settings 17 Using the printer software 18 Minimum system requirements 18 Using the Windows printer software 18 Using the Macintosh printer software 20 Finding and installing optional software 21 Updating the printer software Windows only 22 ...

Page 3: ...er control panel 52 Repeating an image on one page 52 Copying multiple pages on one sheet 53 Making a duplex copy 53 Canceling copy jobs 54 Scanning 55 Tips for scanning 55 Scanning to a local or network computer 55 Scanning to a flash drive or memory card 56 Scanning photos into an editing application 56 Scanning documents into an editing application 57 Scanning directly to e mail using the print...

Page 4: ...g the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem 87 Setup troubleshooting 87 Jams and misfeeds troubleshooting 94 Print troubleshooting 96 Copy and scan troubleshooting 98 Memory card troubleshooting 100 Wireless troubleshooting 102 Notices 120 Product information 120 Edition notice 120 Power consumption 122 Index 131 Contents 4 ...

Page 5: ... paper path To avoid injury use caution when accessing this area for clearing a paper jam CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion orstress Do not pinchthe powercord betweenobjects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord ...

Page 6: ...re sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes Select thelowest PowerSavertimeout The Power Saver feature putsthe printer in a minimum powerstandby mode after the printer has been idle for a set amount of time the Power Saver timeout Share your printer Wireless network printers allow you to share a single printe...

Page 7: ...ng information about the printer Publications What are you looking for Find it here Initial setup instructions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Performing printing copying scanning and faxing ta...

Page 8: ...e the following information ready when you contact support so that they may serve you faster Service Tag Express Service Code Note The ServiceTag and Express ServiceCode appear on labels located on your printer Software and Drivers Certified drivers for your printer and installers for Dell printer software Readme files Last minute technical changes or advanced technical reference material for expe...

Page 9: ... memory card is being accessed 4 Memory card slots Insert a memory card 5 PictBridge and USB port Connect a PictBridge enabled digital camera USB Bluetooth adapter or a flash drive to the printer 6 Paper exit tray Hold paper as it exits 7 Printer control panel Operate the printer 8 Top cover Access the scanner glass 9 Paper feed guard Prevent items from falling into the paper slot 10 Paper guides ...

Page 10: ...e printer to a power source 4 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 5 Printhead Install replace or remove ink cartridges 6 Scanner unit Access the ink cartridges and printhead Remove paper jams About your printer 10 ...

Page 11: ...tridge high yield2 Series 22 Series 22R 1 Licensed for a single use only After use return this cartridge to Dell for remanufacturing refilling or recycling To know more about recycling Dell products visit www dell com recycling 2 Available only on the Dell Web site at www dell com supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin 1 Turn on your...

Page 12: ...cartridges until you have the new cartridges available or the ink remaining in the printhead may dry out and clog the nozzles 4 Unpack the cartridges If your ink cartridge comes with a muzzle cap then remove the cap If your ink cartridge comes with a twist cap then twist and remove the cap Ordering and replacing supplies 12 ...

Page 13: ...ecycling Dell products To return Dell products to Dell for recycling 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 Click Order supplies in the Maintenance tab 6 Click 7 Follow the instructions on the computer screen Ordering and replacing supplies 13 ...

Page 14: ...nter is on press to switch to Power Saver mode Press and hold for threeseconds to turn off the printer 2 Copy button Access the copy menu and make copies 3 Scan button Access the scan menu and scan documents 4 Photo button Access the photo menu and print photos 5 Color Black Switch to color mode or black and white mode 6 Start button Start a print scan or copy job depending on which mode is select...

Page 15: ...r from the printer 10 Arrow buttons Choose a menu or submenu item that appears on the display 11 Back button Return to the previous screen Exit from one menu level to a higher one 12 Setup button Access the setup menu and change printer settings Note TheCopy Scan and Photobuttonlightsareoffwhen this button is selected Changing temporary settings into new default settings The following menus revert...

Page 16: ...he printer control panel press 2 Press the arrow buttons to scroll to Device Setup and then press 3 Press the arrow buttons to scroll to Clear Settings Timeout and then press 4 Press the arrow buttons to scroll to Never and then press 5 Press until you exit Setup or press another mode button Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to ...

Page 17: ...nter control panel press 2 Press the arrow buttons to scroll to Defaults and then press 3 Press the arrow buttons to scroll to Set Defaults and then press 4 Press the arrow buttons to scroll to Use Factory and then press 5 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Using a butt...

Page 18: ...11 0 and 11 1 Web only Linux Fedora 10 Web only The printer driver for this operating system is available only at support dell com Note Updated printer firmware may be available at support dell com Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have cho...

Page 19: ...s Add edit or delete contacts in the built in phone book Access the Dell Fax Setup Utility Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers set Ringing and Answering and print fax history and status reports Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Dell Wireless Setup Utility referred to as Wireless Setup Utility Set up...

Page 20: ... Macintosh OS Use the To Print dialog Adjust the print settings and schedule print jobs PrinterServicesdialog notavailableinMacOSXversion 10 5 or later Access the printer utility Troubleshoot Order ink or supplies Contact Dell Checktheprintersoftwareversioninstalledonthecomputer Printer software Applications are installed along with the printer software during installation These applications are s...

Page 21: ...our printer may not come with these applications depending on the features of the printer that you purchased Finding and installing optional software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Support tab On line support 4 From the Web site select your printer and then d...

Page 22: ...rinter software When you set up the printer using the installation software CD all the necessary software was installed If you encountered problems while installing or if your printer does not appear in the Printers folder or as a printer option when you send a print job then try removing and reinstalling the printer software Uninstalling the printer software For Windows users 1 Click or Start 2 C...

Page 23: ... manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Follow the instructions on the Welcome screen For Macintosh users 1 Close all open applications 2 Download the latest installer from the printer Web site 3 Launch the printer installation software and then follow the instruc...

Page 24: ... surface 2 Center the paper on the paper support 3 Adjust the paper guides so they rest against the edges of the paper Note Do not force paper into the printer The paper should be flat against the paper support and the edges should be flush against both paper guides 4 From the printer control panel select or confirm your paper settings Loading paper and original documents 24 ...

Page 25: ... paper You select Automatic Normal or Photo print quality Note Draft mode is available but is not recommended for usewithexpensivepapersuchasheavyweightmatte labels photo cards and glossy paper 20 sheets of banner paper You remove all paper from the paper support before inserting banner paper You use banner paper designed for inkjet printers You place a stack of banner paper on or behind the print...

Page 26: ...l is faceup The paper guides rest against the edges of the paper You select Automatic Normal or Photo print quality Note Draft mode is available but is not recommended for usewithexpensivepapersuchasheavyweightmatte labels photo cards and glossy paper 25 greeting cards index cards postcards or photo cards The print side of the card is faceup The paper guides rest against the edges of the cards You...

Page 27: ...inter control panel press 2 Choose the default settings If you want to set the default paper size a Press to select Paper Setup b Press the arrow buttons to scroll to Paper Size and then press c Press the arrow buttons to select the default paper size for the printer and then press If you want to set the default paper type a Press to select Paper Setup b Press the arrow buttons to scroll to Paper ...

Page 28: ...Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass 2 Close the scanner lid Loading paper and original documents 28 ...

Page 29: ... Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose F...

Page 30: ...t to print and then select Collate Copies 5 Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the Copies area enter the number of copies t...

Page 31: ...er Handling menu or from the Page Order pop up menu select a page order To print the last page first select Reverse page order or Reverse To print the first page first clear the Reverse page order or Reverse option 6 Click Print Printing multiple pages on one sheet For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab L...

Page 32: ...theprinterautomaticallyswitchestoFilePrintmode If document files and image files are stored on the memory device then press to select Documents 3 Select and print the document If the printer is using a USB connection a Press the arrow buttons to select the file name of the document that you want to print or the folder where the document is saved in the memory device b Press and then press to start...

Page 33: ...or Macintosh users 1 With a document open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom size 4 Select an orientation and then click OK 5 From the menu bar choose File Print 6 From the Printer pop up menu choose your printer 7 Click Print Notes Most envel...

Page 34: ... Settings or Quality Media 8 From the Paper Type pop up menu choose Card Stock 9 From the Print Quality menu choose a print quality other than Quick Print or Draft 10 Click Print Tips on loading label sheets Make sure the top of the label sheet feeds into the printer first Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet Make sure the paper guide o...

Page 35: ... are storage devices frequently used with cameras and computers You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer 1 Insert a memory card into the card slot or a flash drive into the USB port Inserting a memory card Inserting a flash drive Notes Insert the card with the brand name label facing right Make sure any arrows on th...

Page 36: ...pter Mini SD MultiMedia Card MMC Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Memory Stick PRO Memory Stick Duo with adapter Memory Stick PRO Duo with adapter xD Picture Card xD Picture Card Type H xD Picture Card Type M Documents doc Microsoft Word xls Microsoft Excel ppt Microsoft PowerPoint pdf Adobe Portable Document Format rtf Ric...

Page 37: ...r black only printing the light near your choice comes on 8 Press Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos from a memory device using the printer software 1 Load photo paper with the glossy or printable side faceup If you are not sure which side is the printable side then see the instructions that came with the paper 2 Fr...

Page 38: ...ation see the camera documentation The printer reads only one memory device at a time Warning PotentialDamage DonottouchtheUSBcable anynetworkadapter anyconnector thememorydevice ortheprinterintheareasshownwhileactively printing reading or writing from the memory device A loss of data can occur 3 If the PictBridge connection is successful then the following message appears on the display PictBridg...

Page 39: ...toprint thenumberofcopiesperphoto red eye reduction page layout print options and paper size Note When making selections make sure to fill in the circles completely 8 When Scan Proof Sheet appears on the display press and then load the proof sheet facedown on the scanner glass Note If Scan Proof Sheet does not appear on the display then press the arrow buttons until it appears on the display 9 Pre...

Page 40: ... PDA to determine their hardware compatibility and interoperability It is recommended that you use the latest firmware on your Bluetooth enabled device To print Microsoft documents from your Windows Mobile Pocket PC PDA additional third party software and drivers are required For more information about the required software see the documentation for your PDA Setting up a connection between your pr...

Page 41: ...ess 5 Make sure Discovery is set to On If necessary press the arrow buttons to scroll to On and then press The printer is now ready to accept a connection from a Bluetooth enabled device 6 Configure the Bluetooth enabled device to set up a connection to the printer For more information see the documentation for your Bluetooth device Note If the Bluetooth Security Level on the printer is set to Hig...

Page 42: ...your computer using a Bluetooth connection 1 Insert a USB Bluetooth adapter into the USB port Bluetooth Dongle Connected appears on the display Warning Potential Damage Do not touch cables any network adapter any connector the USB Bluetooth adapter or the printer in the areas shown while actively printing reading or writing from a Bluetooth enabled device A loss of data can occur Notes A Bluetooth...

Page 43: ...On Note To use the settings defined in the printer select Use Printer Settings 4 Select either the Side Flip or Top Flip option Side Flip is the setting most often used 5 Click OK to close any printer software dialogs 6 Click OK or Print To return to single sided printing navigate to Advanced tab 2 Sided Printing area select Off For Macintosh users 1 With a document open choose File Page Setup 2 F...

Page 44: ...age top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Printing on both sides of the paper duplexing manually For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab 2 Sided Printing area select Manual Note The Print Instruction Page to Assist in Reloading item is selected automatically 4 Clic...

Page 45: ...ment open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Paper Handling 7 From the Print or Pages to Print pop up menu choose to print the odd numbered pages 8 Click Print 9 Flip and reload the paper 10 Repea...

Page 46: ...se System Preferences 2 Click Print Fax 3 Select the printer from the Default Printerpop up menu or select the printer and click Make Default depending on your operating system Changing the printing mode To conserve ink you can change the default printing mode for all print jobs to Draft or Quick Print It uses less ink and is ideal for printing text only documents If you need to print photos or ot...

Page 47: ... less ink and is ideal for printing text documents For Macintosh users 1 With a document open choose File Print 2 From the printer pop up menu choose the printer 3 From the print options pop up menu choose Print Settings or Quality Media depending on your operating system 4 From the Print Quality pop up menu choose Automatic Draft or Quick Print Normal Photo or Best Note Printing using Quick Print...

Page 48: ...ocument name and then select Resume or Restart If you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Printing For Macintosh users 1 From the Apple menu choose System Preferences 2 Click Print Fax 3 From the Printers list or pop up menu choose the printer 4 Click Open Print Queue or Set Up Printers depending on your operating system The print qu...

Page 49: ...f you want to cancel a particular print job then right click the document name and then select Cancel If you want to cancel all print jobs in the queue then click Printer Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock 2 From the print queue dialog choose the job you want to cancel and then click Delete Printing 49 ...

Page 50: ...the scanner glass close the scanner lid to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Making copies 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel press 4 Press the...

Page 51: ...If you select Borderless then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected For best results with this resize setting use photo paper and set the paper type to Photo or let the printer automatically detect the paper type 6 Press Note After the copy job is finished press to reset the settings to the default The r...

Page 52: ... facedown on the scanner glass 3 From the printer control panel press 4 Press the arrow buttons to select the number of copies and then press 5 Press until Collate appears 6 Press the arrow buttons to scroll to On 7 Press Repeating an image on one page You can print the same page image multiple times on one sheet of paper This option is helpful when creating items such as labels decals flyers and ...

Page 53: ...only on select printer models supports letter and A4 size paper If you purchased a model without automatic duplex or if you need to make duplex copies using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make duplex copies on envelopes card stock or photo paper 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner gla...

Page 54: ...If you are copying a one sided document then load the next page faceup into the ADF or facedown on the scanner glass If you are copying a two sided document then flip the original document and then reload it faceup into the ADF or facedown on the scanner glass 7 Remove the paper from the paper exit tray and then reload the paper to print the other side of the document 8 Press Canceling copy jobs T...

Page 55: ...e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Select the PDF file type if you want to scan multiple pages and save them as one file Scanning to a local or network computer 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the printer control pan...

Page 56: ... or memory card Before you begin make sure your flash drive or memory card is not write protected 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel press 3 When Scan to appears on the display insert the flash drive or memory card 4 Press the arrow buttons to scroll to USB Flash Drive or Memory Card and then press 5 Press the arrow but...

Page 57: ...e printed or To be viewed on monitor Web page 6 From the Send scanned image to menu choose a destination folder or application for the scanned image 7 If you have several images to scan then select Prompt for multiple pages 8 Click Preview Edit The Scan dialog appears 9 Adjust the image and scan settings as needed 10 Click Scan Scanning documents into an editing application An Optical Character Re...

Page 58: ...processing application to use for editing 7 Click Scan 8 Open the scanned document from a word processing application to edit it Scanning directly to e mail using the printer software For Windows users 1 Load an original document 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer E mail 5 Select ...

Page 59: ... it through e mail as an attachment Scanning to a PDF For Windows users 1 Load an original document 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Macintosh users 1 Load an original document 2 From the F...

Page 60: ...you are scanning to requires one To learn how PINs get assigned to network computers see the Help for the printer software associated with your operating system What is an application list and how do I update it When you scan a file you can choose which application to use to open it on your computer The printer downloads this application list from your computer when scanning for the first time If ...

Page 61: ...rk is connected to the Internet The range of your wireless network may extend far beyond the walls of your home allowing access to your network from the street or from your neighbors homes WEP WEP Wired Equivalent Privacy is the most basic and the weakest type of wireless security WEP security relies on a series of characters called the WEP key Every device on the wireless network must use the sam...

Page 62: ...up and then press 4 Press to select Print Setup Page The network setup page prints Information you will need to set up the printer on a wireless network To set up the printer for wireless printing you need to know The name of your wireless network which is also known as the SSID Service Set Identifier If encryption was used to secure your network The security key either a WEP key or WPA WPA2 passp...

Page 63: ... exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Follow the instructions on the Welcome screen to set up the printer For Macintosh users 1 Close all open applications 2 Download the latest installer from the printer Web site 3 Launch the printer installation software and then follow the instructions on the computer screen Installing the printer on other computers Once...

Page 64: ... access point has been turned off and back on and the printer is trying to establish communications with the network The wireless settings of the printer may no longer be valid Green means that the printer is connected to a wireless network and is ready for use Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless...

Page 65: ...HCP server on the network 2 Print a network setup page to see the IP address currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter Note If you are using a proxy server then temporarily disable it to load the printer Web page correctly 4 Click Configuration TCP IP Set static IP address 5 In the Address field type the IP address ...

Page 66: ...the documentation that came with your computer The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network either ad hoc or infrastructure In Windows Vista or later 1 Click Control Panel Network and Internet Network and Sharing Center 2 Click Set up a connection or network Set up a...

Page 67: ...lick Start Control Panel Network and Internet Connections Network Connections 2 Right click the icon for your wireless network connection 3 Click Enable if it appears in the pop up menu Note If Disable appears then your wireless connection is already enabled 4 Right click the Wireless Network Connection icon 5 Click Properties Wireless Networks tab Note If the Wireless Networks tab does not appear...

Page 68: ...or wireless installation Note Do not connect the installation or network cables until instructed to do so by the setup software 21 When the available networks are displayed provide the network name and the security information you created The installer will configure the printer for use with your computer 22 Store a copy of your network name and security information in a safe place for future refe...

Page 69: ...i Protected Setup WPS it is easy to add computers or printers to your wireless network because the SSID and WPA passphrase are automatically detected and configured for you 1 Make sure your access point wireless router supports WPS 2 Insert the installation software CD and follow the instructions on the computer screen Notes If you are using the PIN method to add your printer using WPS then make s...

Page 70: ...red your printer for one type of connection See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Switching to a wireless connection 1 Close all open applications 2 Download the latest installer from the printer Web site 3 Double click Dell Extras Dell Setup Assistant 4 Follow the instructions on the computer screen for configuring the p...

Page 71: ... In the Start Search or Run box type control printers 3 Press Enter or click OK b Right click the name of your printer c Click Sharing or Printer Properties d From the Sharing tab select Share this printer or Shared as e Assign a distinctive name and then click OK 3 Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer a Do one of the f...

Page 72: ...figure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network PersonalIdentificationNumber PIN A PIN on the printer is entered into the wirelesssettingsof the access point Push Button Configuration PBC Buttons on bot...

Page 73: ...ork broadcasts the SSID to allow wireless devices in the area to connect to it Sometimes the SSID is not broadcast for security reasons An SSID can contain up to 32 alphanumeric characters Where do I find my SSID View the settings on the access point wireless router Most access points have a built in Web server that can be accessed using a Web browser Check your computer to see if a program was in...

Page 74: ...e is not the same as the password for the access point The password allowsyoutoaccesstheaccesspointsettings TheWEPkeyorWPApassphraseallowsprintersandcomputers to join your wireless network 3 Look for the WEP key or WPA passphrase How are home networks configured For desktop computers laptops and printers to communicate with each other over a network they must be connected by cables and or have wir...

Page 75: ...onnect to the network using a wireless access point or wireless router The wireless access point connects the network to the Internet through a DSL or cable modem Scenario 3 Wireless network with no Internet access Computers and printers connect to the network using a wireless access point The network has no connection to the Internet Networking 75 ...

Page 76: ...ng up the printer on your wireless network the printer will need to temporarily connect to a computer using the installation cable This temporary connection is used to set up the wireless settings of the printer How do I attach the installation cable The installation cable attaches to a USB port on the computer and to the square connectoronthe back of the printer This connection allows you to conf...

Page 77: ...e using the installation software CD Infrastructure mode provides Increased network security Increased reliability Faster performance Easier setup Finding the signal strength Wireless devices have built in antennas that transmit and receive radio signals The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received Many factors can affec...

Page 78: ...the layout of the network and the limitations of the access point REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects Most walls floors furniture and other objects will not block the wireless signal However there are materials that are too dense for the signal to pass through such as objects containing metal and concre...

Page 79: ...ppears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the router when prompted c Click OK d In the Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b...

Page 80: ...ly including any capital letters Store the SSID and the WEP key or WPA passphrase in a safe place for future reference Can I use my printer on a USB and a network connection at the same time Yes the printer supportsa simultaneousUSB and network connection Theprintercanbe configured inthe following ways Locally attached connected to a computer using a USB cable Wireless network Wireless network and...

Page 81: ... a series of letters and numbers Other devices sometimes use a type of MAC address called Universally Administered Address UAA Note A listofMACaddressescanbesetonanaccesspoint router so thatonlydeviceswithmatchingMACaddresses are allowed to operate on the network This is called MACfiltering If MAC filtering is enabled in your access point and you want to add a printer to your network then the MAC ...

Page 82: ...ces on the network How do I locate IP addresses For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac More Info 2 From the Content...

Page 83: ... network at a time however The keys are numbered and the number of a key is referred to as its key index All devicesonthewirelessnetworkmustbeconfiguredtousethesamekeyindexwhenmultipleWEPkeysareconfigured on the wireless access point Select the same key index on your printer as you are using on your wireless access point Networking 83 ...

Page 84: ...Using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Select your printer from the printer drop down list 5 From the Maintenance tab click Check ink levels For Macintosh users 1 From the Finder desktop double click the printer program folder 2 Select Printer Utility from the li...

Page 85: ... the Maintenance tab of the Printer Utility dialog click Print Alignment Page 5 Follow the instructions on the computer screen If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poorprintquality issometimesdue to cloggedprinthead nozzles Cleanthe printhead nozzlesto ...

Page 86: ...oid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the ...

Page 87: ...ack on Using the Service Center to solve printer problems The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support To open the Service Center use one of these methods Method 1 Method 2 If it appears on an error message dialog click the For additional assistance use the Service Center link 1 Click or Start 2 Click All Program...

Page 88: ...o Set Defaults and then press 4 Press the arrow buttons to scroll to Use Factory and then press 5 Complete the initial printer setup CHANGE THE LANGUAGE USING A BUTTON COMBINATION IF YOU CANNOT READ THE CURRENT LANGUAGE 1 Turn the printer off Note If you have set the Power Saver timeout in the Setup menu then press and hold for three seconds to turn off the printer 2 Press and hold down and and th...

Page 89: ... 1 Open the printer and lift the latch 2 Remove the printhead Warning Potential Damage Do not touch the printhead ink filter or the printhead nozzles 3 Wipe the contacts using a clean lint free cloth On the printhead Troubleshooting 89 ...

Page 90: ...uch the printhead ink filter or the printhead nozzles 4 Reinsert the printhead and then close the latch until it clicks 5 Close the printer Note If removing and reinserting the printhead does not resolve the error then contact customer support Troubleshooting 90 ...

Page 91: ...B symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer Print job does ...

Page 92: ...ive port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges See Replacing ink cartridges on page 11 for more information If the cartridges do not seem to fit make sure the printhead is properly seated and then try...

Page 93: ...the power cord into the wall outlet and then turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or...

Page 94: ... Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Press to turn off the printer 2 Check the paper tray or lift the scanner unit to check for jammed paper 3 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 4 Press to turn the printer back on Paper jam in t...

Page 95: ...it CAUTION POTENTIALINJURY The area behind the duplex cover has protruding ribs as partof the paper path To avoid injury use caution when accessing this area for clearing a paper jam 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 Reinsert the duplex unit 4 Touch DONE or press depending on your printer model 5 From your computer resume...

Page 96: ... Print troubleshooting Poor quality at the edges of the page on page 96 Streaks or lines on printed image on page 97 Print speed is slow on page 98 Computer slows down when printing on page 98 Poor quality at the edges of the page If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK MINIMUM PRINT SETTINGS Unless you are using the borderles...

Page 97: ...ise set them a From the Printer pop up menu choose your printer b From the Paper Size pop up menu choose a paper size that has Borderless in its name For example if you loaded a 4 x 6 photo card then choose US 4 x 6 in Borderless c Select an orientation 3 If necessary click Advanced 4 From the print options pop up menu choose Print Settings or Quality Media From the Paper Type pop up menu choose a...

Page 98: ...TER SOFTWARE Computer slows down when printing These are possible solutions Try one of the following IF YOU ARE USING A USB CONNECTION THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK THEN RESET THE POWER OF THE ACCESS POINT ROUTER 1 Unplug the power cord from the access point 2 Wait ten seconds and then insert the power cord Copy and scan troubleshooting Copier or scanner does not respond o...

Page 99: ...NNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING SCANNING AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then ...

Page 100: ...ezes the computer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION C...

Page 101: ...ry another USB port on the computer You may have connected to a defective port CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network then make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Cannot print documents from a memory card or flash drive If the Memory card troubleshooting checkli...

Page 102: ... green but the printer does not print Windows only on page 109 Wi Fi indicator light is still orange on page 110 Wi Fi indicator light is blinking orange during installation on page 111 Wireless print server not installed on page 115 Communication not available message displays when printing wirelessly on page 115 Communication with printer lost when connected to Virtual Private Network VPN on pag...

Page 103: ...ng baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices Resetting the wireless settings to factory defaults 1 From the printer control panel press 2 Press the arrow buttons to scroll to Network Setup and then press 3 Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults and then press 4 Press the arrow buttons to s...

Page 104: ...S POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as LiveBox AliceBox N9UF Box FreeBox or Club Internet may require you to press an association registrationbutton whenadding the printer to yourwireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact yo...

Page 105: ...s already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and t...

Page 106: ...2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences Network AirPort b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 In the Wireless settings section look for the SSID 4 Write down the SSID security type and t...

Page 107: ...g a different USB cable If you are using a cable longer than 10 feet then try using a shorter cable MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Comparetheprintermodelonthe CDto theprintermodelontheprinter Thenumbersshouldeithermatchexactly or be within the same series If you have any doubts look for an updated version of the printer software on our Web site For more informat...

Page 108: ...installation to work Cannot print and there is a firewall on the computer Third party non Microsoft firewalls can interfere with wireless printing If the printer and computer are configured correctly and the wireless network is working but the printer will not print wirelessly then a firewall could be the problem If there is a firewall other than the Windows firewall on the computer try one or mor...

Page 109: ... and Faxes window and try printing again SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer in the folder with the matching name and model number followed b...

Page 110: ...the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name If you set a new network name you must reset the printer and co...

Page 111: ...ess point wireless router or until its settings are changed Try one or more of the following MAKE SURE THE ACCESS POINT IS ON Check the access point and if necessary turn it on MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from other devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your acc...

Page 112: ...Start Search or Run box type cmd c Press Enter or click OK d Type ipconfig and then press Enter The Default Gateway entry is typically the access point The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 2 Ping the access point a Click or click Start and then click Run b In the Start Search or Run box type cmd c Press Enter or click OK d Type ping followed by ...

Page 113: ...ab b In the network address field type the IP address of the access point For example 10 168 1 101 c Click Ping 4 If the access point responds then you will see several lines that display the number of bytes received from the access point This means that your computer is connected to the access point Iftheaccesspointdoesnotrespond thennothingisdisplayed YoucanuseNetworkDiagnosticstohelpresolve the...

Page 114: ...inter If the printer does not respond then nothing is displayed Your computer might not be connected to the network You can use Network Diagnostics to help resolve the problem You may need to change the settings of your printer Run the Wireless Setup Assistant again CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed then you must run the printer wireless setup a...

Page 115: ...following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print agai...

Page 116: ...ing the IP address within the allowed time Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting MAKE SURE THE WIRELESS...

Page 117: ...ing DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks VPNs allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client softw...

Page 118: ...ong network although it will appear to be trying to connect to the correct network To avoid this type of interference change the SSID on your access point from the default If you are not sure how to change the SSID then see the documentation that came with your access point Note You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the acc...

Page 119: ...e printing from one particular computer then check the Web site of the manufacturer of the wireless network adapter card in that computer It is possible that there is an updated driver available that could resolve the issue CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802 11b 802 11g and 802 11n devices on the same wireless network the faster devices will so...

Page 120: ... editions Improvements or changes in the products or the programs described may be made at any time UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Licensing notices The following documents can be viewed from the installation software CD Directo...

Page 121: ...antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cablesorbyunauthorizedchangesorm...

Page 122: ...Power consumption Watts Printing The product is generating hard copy output from electronic inputs 17 Copying The product is generating hard copy output from hard copy original documents 10 Scanning The product is scanning hard copy documents 9 37 Ready The product is waiting for a print job 7 Power Saver The product is in energy saving mode 3 3 Off The product is plugged into a wall outlet but th...

Page 123: ... in conformity with the protection requirementsof EC Councildirectives2004 108 EC and 2006 95 EC on the approximation andharmonizationofthe lawsof the MemberStates relating to electromagneticcompatibility and safety of electrical equipment designed for use within certain voltage limits The manufacturerof this product is Lexmark International Inc 740 WestNewCircle Road Lexington KY 40550 USA The au...

Page 124: ...res that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact your point of purchase If the equipment is causing harm to the telephone network the telephone company may r...

Page 125: ...s du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d Industrie Canada Le numéro REN ringer equivalence number numéro d équivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant être connectés à l interface téléphonique En bout de ligne le nombre d appareils qui peuvent être connectés n est pas directement limité maisla somme desREN ...

Page 126: ...billing tone filter to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil nécessite l utilisation d un filtre de tonalité de facturation suisse devant être installé sur toute ligne recevant des impulsions de comptage en Sui...

Page 127: ...en the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Notice to users in Brazil Este equipamento opera em carater secundario isto e nao tem direito a protecao contra interferencia prejudicial mesmo de estacoes do mesmo tipo e nao pode causar interferencia a sistemas operando em carater primario Res ANATEL 282 2001 Industry C...

Page 128: ...ale Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence L installateurde cet équipementradio doit veiller à ce que l antenne soitimplantée etdirigée de manière à n émettre aucun champ HF dépassant les limites fixées pour l ensemble de la population par Santé Canada Reportez vous au Code de sécurité 6 que vous pouvez consulter sur le site Web de S...

Page 129: ...e krav i direktiv 1999 5 EF Deutsch Hiermit erklärt Lexmark International Inc dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999 5 EG befindet Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL INC ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ...

Page 130: ... dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc oświadcza że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999 5 EC Português A Lexmark International Inc declara que este este produto está conforme com os requisitos essenciais e outras dis...

Page 131: ...eaning exterior of the printer 86 cleaning printhead nozzles 85 Club Internet 64 collating copies 52 Communication not available message 115 computer slows down when printing 98 configuring IP address 65 connection configurations 80 conserving energy using Eco Mode 17 conserving energy ink and paper 6 conserving paper using Eco Mode 17 continue button greyed out 107 continue button not working 107...

Page 132: ... a memory card or flash drive 35 installation cable 76 installing network printer 82 installing optional software 21 interference wireless network 78 internal wireless print server resetting to factory default settings 103 IP address 81 82 configuring 65 IP address assigning 82 iron on transfers 27 J jams and misfeeds troubleshooting paper jam in the duplex unit 95 paper jam in the paper support 9...

Page 133: ...roof sheet 39 scanning for editing 56 photos do not print from memory card across wireless network 102 photos from memory device printing using printer software 37 PictBridge port 9 PictBridge enabled camera connecting 38 plain paper 25 poor quality at the edges of page 96 poor scanned image quality 99 postcards 26 Power Saver timeout changing 16 power supply port 10 print job canceling 48 pausing...

Page 134: ...ice Center 87 software did not install 91 software updates checking 22 enabling 22 software optional finding installing 21 SSID ad hoc 66 finding 79 locating 73 wireless network 73 streaks or lines on printed image 97 supported memory cards and file types 36 supported operating systems 18 switching from USB to wireless 69 switching from wireless to USB 69 T TCP IP 82 technical support 87 telecommu...

Page 135: ... wireless network adding a printer to existing ad hoc network 69 common home configurations 74 creating an ad hoc network using Macintosh 66 creating an ad hoc network using Windows 66 information needed for setting up wireless printing 62 interference 78 resolving communication problems 117 security 61 security information 73 signal strength 77 SSID 73 troubleshooting 102 types of wireless networ...

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Dell V313, User Manual

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