Dell UltraScan P780 User Manual Download Page 36

Shaky/Jittery Video

 

Wavy picture or fine 

movement

 

 

Perform monitor reset   

 

Check environmental factors   

 

Relocate and test in other room 

 

Color Purity Problems

 

Color is not uniform 

Has color blotches or 

shades

 

 

Perform degauss   

 

Perform monitor reset   

 

Check environmental factors esp. woofers 

 

Color Convergence 

Problems

 

Characters show red or 

blue at edges

 

 

Perform monitor reset   

 

Adjust the color convergence controls 

 

Missing Color or   

Color Flood

 

Entire screen is purple 

or yellow 

Entire screen is red, 

green or blue

 

 

Perform monitor reset   

 

Perform monitor self test feature check   

 

Check for bent or broken pins   

 

Reseat the video card 

 

Missing Pixels

 

CRT screen has spots, 

specs or blemishes on 

the glass

 

 

If the blemish is on the outside of the glass, try 

cleaning the CRT screen 

 

Brightness Problems

 

Picture too dim or too 

bright

 

 

Perform monitor reset   

 

Adjust brightness & contrast controls 

 

Geometric Distortion

 

Screen not sized or 

centered correctly

 

 

Perform monitor reset   

 

Ensure monitor is in proper video mode   

 

Adjust the appropriate geometric control 

 

Moiré (Thin Curvy Lines) 

 

Screen has wavy or 

elliptical lines 

Screen has wood grain 

patterns

 

 

Ensure monitor is in proper video mode   

 

Adjust size first then the moiré controls 

 

Horizontal/Vertical Lines

 

Screen has one or more 

lines

 

 

Perform monitor self test feature check   

 

Check for bent or broken pins   

 

Horizontal lines could be damper wires 

 

Sync Problems

 

Screen is scrambled or 

appears torn

 

 

Perform monitor self test feature check   

 

Check for bent or broken pins   

Summary of Contents for UltraScan P780

Page 1: ...able to the blue video port on the back of your computer 3 Connect the power cable for your monitor to the power port on the back of the monitor 4 Plug the power cables of your computer and your monitor into a nearby outlet 5 Turn on your monitor and computer If your monitor displays an image installation is complete If it does not display an image see Troubleshooting Back to Contents Page www Dat...

Page 2: ...Back to Contents Page Back View Dell UltraScan P780 Color Monitor User s Guide Back to Contents Page ...

Page 3: ...Back to Contents Page Bottom View Dell UltraScan P780 Color Monitor User s Guide CAUTION The tilt swivel base is not detachable Back to Contents Page ...

Page 4: ...As you use these buttons to adjust the controls an on screen display OSD shows their numeric values as they change Button Name Description Reset button Resets the adjustments to the factory settings Brightness buttons Adjust the picture brightness Operate as the buttons when adjusting other items Menu button Displays the MENU OSD Contrast buttons Adjust the contrast Operate as the buttons when adj...

Page 5: ...djustments If the buttons are held down the functions are selected circularly in intervals of one second Automatic Save Once an adjustment is made it is automatically saved for the specific timing used during the adjustment The monitor can be reset to factory settings if necessary see Recall Features SIZE CENTER Select SIZE CENTER from the MENU to adjust the picture s horizontal vertical size and ...

Page 6: ...the vertical sizing Change the degree of zoom GEOMETRY Select GEOMETRY from the MENU to adjust the picture s rotation and shape Use the buttons to select the function you wish to adjust and the buttons to make the adjustment Select To ROTATION Rotate the picture PINCUSHION Expand or contract the picture sides ...

Page 7: ...erature you would like You can use this to help with monitor and printer color matching Use the buttons to select the between the two preset color temperatures and the variable color temperature selection Select To 9300K Set at 9300K 5000K Set at 5000K Specify any color temperature between 9300K and 5000K You can also fine tune the color temperature from 9 300K to 5 000K by selecting Color Variabl...

Page 8: ...he buttons to select the function you wish to adjust and the buttons to make the adjustment Select To H CONVERGENCE Eliminate horizontal red or blue color shadows V CONVERGENCE Eliminate vertical red or blue color shadows LANGUAGE Select LANGUAGE from the MENU to choose desired OSD language Use the buttons to select the desired language ...

Page 9: ...tal position of the OSD Adjust vertical position of the OSD Lock Unlock OSD features In the lock mode a key symbol appears HELP menu Questions that are frequently asked regarding the picture quality can be answered using the HELP menu To use select HELP from the MENU and press the buttons to highlight the topic you want to view then press the MENU button Follow the instructions in each topic ...

Page 10: ...Select What you will see RETURN TO MAIN MENU RECOMMENDED RESOLUTION FLICKER THIN HORIZONTAL LINE ...

Page 11: ...elect the function that you want to adjust 2 Press the RESET button before the OSD disappears Resetting all adjustments for the Current Signal 1 Press the RESET button when no OSD is shown on the screen Note OSD Position and LANGUAGE functions do not get reset Resetting all adjustments to Factory Presets for all video modes ...

Page 12: ...ing message may appear on the screen indicating that the monitor is out of sync This means that the monitor cannot synchronize with the signal that it is receiving from the computer Either the signal is too high or too low for the monitor to use See Specifications for the Horizontal and Vertical scan ranges addressable by this monitor This means that the video cable may not be properly connected C...

Page 13: ...ile it s displaying NO INPUT SIGNAL or OUT OF SCAN RANGE or it s in the power saving mode This indicates that the monitor is in power saving mode LED Indicators VESA s Mode LED color ON Green Stand by Green and Orange Alternate Suspend Green and Orange Alternate Active OFF Orange Other Mode LED color Defective Monitor Flashing Orange ...

Page 14: ...Back to Contents Page Front View Dell UltraScan P780 Color Monitor User s Guide Back to Contents Page ...

Page 15: ...e geometric distortion and reduces reflective glare that may cause eyestrain The 17 inch 16 VIS monitor segment has been around for a while so you don t have to worry about a new technology being introduced rendering your current UltraScan P780 monitor obsolete Features The UltraScan P780 color monitor has the following features Optimal Resolution Refresh 1024 x 768 at 75 Hz or 85Hz VIS viewable i...

Page 16: ...use damage to the anti reflective coating Do not rub touch or tap the screen surface with sharp or abrasive items such as a ball point pen This contact may result in a scratched screen surface To clean the monitor cabinet use a cloth lightly dampened with a mild detergent Wipe off stubborn stains from the cabinet with a cloth lightly dampened in alcohol methyl ethyl or isopropyl Do not use benzene...

Page 17: ...feet away of the monitor If there were electronic devices removed perform degauss again Back to Contents Page Regulatory Dell UltraScan P780 Color Monitor User s Guide Electric and Magnetic Fields Energy Efficiency Federal Communications Commission FCC Notice U S Only FCC Declaration of Conformity Canadian Regulatory Information Canada Only VCCI Class 2 Notice Japan Only MOC Notice South Korea Onl...

Page 18: ... This product meets the requirements for the TCO 99 scheme which provides for international and environmental labeling of personal computers The labeling scheme was developed as a joint effort by the TCO The Swedish Confederation of Professional Employees Svenska Naturskyddsforeningen The Swedish Society for Nature Conservation and Statens Energimyndighet The Swedish National Energy Administration...

Page 19: ...than 25 grams must not contain flame retardants with organically bound bromine or chlorine Flame retardants are allowed in the printed circuit boards since no substitutes are available Cadmium Cadmium is present in rechargeable batteries and in the colour generating layers of certain computer displays Cadmium damages the nervous system and is toxic in high doses The relevant TCO 99 requirement sta...

Page 20: ...mmission FCC Notice U S Only WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance...

Page 21: ...Users This equipment complies with the requirements of FCC Federal Communication Commission equipment provided that following conditions are met 1 Power cable Shielded power cable must be used 2 Video inputs The input signal amplitude must not exceed the specified level CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority t...

Page 22: ...ions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by Dell Computer Corporation could void your authority to operate this equipment ...

Page 23: ...nvironment and conforms to the standards for information technology equipment that are set by the Voluntary Control Council for Interference for preventing radio frequency interference in residential areas Class B ITE MOC Notice South Korea Only Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment including residential areas NOM ...

Page 24: ...ente para México La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento en cumplimiento con los requisitos de la Norma Oficial Mexicana NOM Exporter Dell Computer Corporation One Dell Way Round Rock TX 78682 Importador Dell Computer de México S A de C V Rio Lerma No 302 4 Piso Col Cuauhtemoc 16500 México D F Embarcar a Dell Computer de México S ...

Page 25: ...e alternatives for a period of five years from the termination of production of the Dell system component for example the base system the keyboard or the monitor Back to Contents Page Safety Instructions Dell UltraScan P780 Color Monitor User s Guide WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards...

Page 26: ...humidity and a minimum of dust Avoid places like damp basement or dusty hallways Do not expose the monitor to rain or use it near water in kitchens next to swimming pools etc If the monitor accidentally gets wet unplug it and contact an authorized dealer immediately You can clean the monitor with a damp cloth when necessary but be sure to unplug the monitor first Place the monitor on a solid surfa...

Page 27: ...Back to Contents Page Side View Dell UltraScan P780 Color Monitor User s Guide Back to Contents Page ...

Page 28: ...rture Grill Pitch 0 24 0 25 mm Deflection angle 90 Phosphor type P22 Faceplate coating Conductive AR AS coating Resolution Horizontal scan range 30 kHz to 85 kHz automatic Vertical scan range 48 Hz to 120 Hz automatic Optimal preset resolution 1024 x 768 at 85 Hz Highest preset resolution 1600 x 1200 at 60 Hz Highest addressable resolution 1600 x 1200 at 65 Hz Addressable means the monitor will sy...

Page 29: ...6 3 VESA 1024 x 768 60 0 75 0 78 5 VESA 1024 x 768 68 7 85 0 94 5 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 1200 75 0 60 0 162 0 Electrical Video input signals analog 0 7 Vpp positive at 75 ohm Synchronization input signals separate horizontal and vertical TTL level positive or negative video composite sync on green 0 3 Vp p AC input voltage frequency current 100 to 120 VAC 50 or 60 Hz 220 to 2...

Page 30: ... 5 to 90 noncondensing Altitude Operating 3 048 m 10 000 ft Nonoperating 10 675 m 35 000 ft Thermal dissipation 410 BTU hour Maximum 325 BTU hour Typical Power Management Modes If you have VESA s DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If input from keyboard mouse or other input devices is detected the...

Page 31: ... Alternate Active OFF Blanked No No 3W Orange This monitor is ENERGY STAR compliant and TCO 99 power management compatible ENERGY STAR is a U S registered mark As an ENERGY STAR Partner DELL has determined that this product meets the ENERGY STAR guidelines for energy efficiency Pin Assignments Pin Number 15 Pin Side of the Signal Cable 1 Video Red ...

Page 32: ...nstall the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings If desired the user can select different settings but in most cases monitor installation is automatic Back to Contents Page ...

Page 33: ...Swivel Base Dell UltraScan P780 Color Monitor User s Guide Pedestal Pedestal With the built in pedestal you can tilt and or swivel the monitor for the most comfortable viewing angle CAUTION The tilt swivel base is not detachable ...

Page 34: ...s 1 Turn off your monitor 2 Unplug the video cable from the back of the computer 3 Turn on the monitor and wait for five seconds If the monitor is functioning properly you will see a box as shown in the following illustratiuon This box also appears during normal system operation if the video cable becomes disconnected or damaged 1 Turn off your monitor and reconnect the video cable then turn on bo...

Page 35: ...t common monitor problems you might encounter COMMON SYMPTOMS WHAT YOU SEE POSSIBLE SOLUTIONS No Video LED off No picture monitor s dead Check connection integrity Electric outlet verification Ensure power button depressed fully No Video LED on No picture or no brightness Increase brightness contrast controls Perform monitor self test feature check Check for bent or broken pins Poor Focus Picture ...

Page 36: ...en has spots specs or blemishes on the glass If the blemish is on the outside of the glass try cleaning the CRT screen Brightness Problems Picture too dim or too bright Perform monitor reset Adjust brightness contrast controls Geometric Distortion Screen not sized or centered correctly Perform monitor reset Ensure monitor is in proper video mode Adjust the appropriate geometric control Moiré Thin ...

Page 37: ... any troubleshooting steps Monitor needs to be replaced Intermittent Problems Monitor malfunctions on off Ensure monitor is in proper video mode Perform monitor reset Perform monitor self test feature check PRODUCT SPECIFIC SYMPTOMS SPECIFIC SYMPTOMS WHAT YOU SEE POSSIBLE SOLUTIONS Two fine lines on the screen Two fine horizontal lines wires are visible These damper wires stabilize the vertically ...

Page 38: ... warranty period If warranty service is required Dell will issue a Return Material Authorization Number You must ship the products back to Dell in their original packaging or equivalent prepay shipping charges and you must insure the shipment or accept the risk of loss or damage during shipment Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the ...

Page 39: ...cident abuse misuse problems with electrical power servicing not authorized by Dell usage not in accordance with product instructions and failure to perform required preventive maintenance Dell will repair or replace products returned to Dell s facility To request warranty service you must call Dell customer service within the warranty period If warranty service is required Dell will issue a Retur...

Page 40: ...ract that you will receive Total Satisfaction Return Policy U S and Canada If you bought products directly from a Dell company you may return them to Dell up to 30 days from the day they are delivered for a complete refund of the purchase price If your company bought the products under a Corporate Performance Agreement with a Dell company there are limits on when products may be returned to Dell u...

Page 41: ...ware used Otherwise DELL may refuse the guarantee claim Upon diagnosis of a warranted defect DELL will make arrangements and pay for ground freight and insurance to and from DELL repair replacement center End user must ensure defective product is available for collection properly packed in original or equally protective packaging together with details listed above and the return number provided to...

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