Dell U2722D User Manual Download Page 5

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Contents

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 92
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . 93
Product Specific Problems . . . . . . . . . . . . . . . . . . . 95
Universal Serial Bus (USB) Specific Problems . . . . . . . . . 98

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

FCC Notices (U.S. Only) and Other Regulatory Information . . 99
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . 99
EU Product Database for Energy Label and Product

Information Sheet . . . . . . . . . . . . . . . . . . . . . . . . 99

Summary of Contents for U2722D

Page 1: ...Model U2722D U2722DX U2722DE Regulatory model U2722Dt U2722DEt Dell UltraSharp 27 Monitor U2722D U2722DX U2722DE User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2021 02 Rev A00 ...

Page 3: ...ream Transport MST Modes 18 USB C Multi Stream Transport MST Modes U2722DE Only 18 Electrical Specifications 18 Physical Characteristics 19 Environmental Characteristics 21 Pin Assignments 22 Plug and Play 30 LCD Monitor Quality and Pixel Policy 30 Ergonomics 30 Handling and Moving Your Display 32 Maintenance Guidelines 33 Cleaning Your Monitor 33 Setting Up the Monitor 34 Connecting the Stand 34 ...

Page 4: ...lti Stream Transport MST function 51 Connecting the Monitor for USB C 52 Securing Your Monitor Using Kensington Lock Optional 54 Removing the Monitor Stand 55 Wall Mounting Optional 56 Operating the Monitor 57 Power On the Monitor 57 Using the Joystick Control 57 Using the Menu Launcher 58 Front Panel Button 60 Using the Main Menu 61 Using the OSD Lock Function 76 Initial Setup 79 OSD Warning Mess...

Page 5: ...stics 92 Common Problems 93 Product Specific Problems 95 Universal Serial Bus USB Specific Problems 98 Appendix 99 FCC Notices U S Only and Other Regulatory Information 99 Contacting Dell 99 EU Product Database for Energy Label and Product Information Sheet 99 ...

Page 6: ...ed to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period o...

Page 7: ...missing contact Dell For more information see Contact Dell NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries Display Stand riser Stand base Power cable varies by country DisplayPort 1 8 M cable DisplayPort to DisplayPort U2722D U2722DE only USB C 1 0 M cable A to C ...

Page 8: ... pivot and vertical extension adjustment capabilities Removable pedestal stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Ultra thin bezel minimizes the bezel gap during multi monitor usage enabling easier set up with an elegant viewing experience Extensive digital connectivity with DP helps future proof your monitor Single USB C to suppl...

Page 9: ...reen minimizes hazard blue light emission The Monitor use Low Blue Light panel and compliance with TUV Rheinland Hardware Solution at factory reset default setting model Decreases the level of hazard blue light emitted from the screen to make viewing more comfortable for your eyes The Monitor adopts Flicker Free technology which clears the eye visible flicker brings comfort viewing experience and ...

Page 10: ...entifying Parts and Controls Front View 1 Label Description Use 1 Power LED indicator Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Page 11: ... On Off button To turn the monitor on or off 5 Joystick Use it to control the OSD menu For more information see Operating the Monitor 6 Mac address Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your comp...

Page 12: ...Transport capable monitor To enable MST refer to instruction on section Connecting the Monitor for DP MST Function NOTE Remove the rubber plug when using DP out connector 6 USB C upstream Port Connect to your computer using the USB cable A to C or C to C Once the USB cable is connected you can use the USB downstream connectors on the monitor 7 9 10 Super speed USB 10Gbps USB 3 2 Gen2 3 Connect you...

Page 13: ...n use this port only after you have connected the USB cable A to C or C to C from the computer to the monitor 12 Stand lock Lock the stand to the monitor using a M3 x 8 mm screw screw not included U2722DE 9 1 4 5 6 7 8 3 2 14 910 12 11 13 15 Label Description Use 1 Security lock slot Secures monitor with security cable lock sold separately 2 Power connector Connect the power cable 3 HDMI port Conn...

Page 14: ...TE Remove the rubber plug when using USB C connector 8 10 11 13 Super speed USB 10Gbps USB 3 2 Gen2 4 Connect your USB device You can use these ports only after you have connected the USB cable A to C or C to C from the computer to the monitor Port with battery icon supports Battery Charging Rev 1 2 9 Audio line out port Connect speakers to playback audio through HDMI or DisplayPort audio channels...

Page 15: ...ea 200301 74 mm2 310 47 in 2 Pixel pitch 0 2331 mm x 0 2331 mm Pixel per inch PPI 108 78 Viewing angle Horizontal 178 typical Vertical 178 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED Response Time Gray to Gray 5 ms Fast mode 8 ms Normal mode Color depth 1 07 billion colors Colo...

Page 16: ... x USB C USB 3 2 Gen2 10Gbps upstream 1 x DP Out 1 x Analog 2 0 audio line out 3 5 mm jack 3 x USB A USB 3 2 Gen2 10Gbps downstream 1 x RJ45 Quick Access 1 x USB A USB 3 2 Gen2 10Gbps downstream with BC 1 2 1 x USB C USB 3 2 Gen2 10Gbps 15 W downstream Border width edge of monitor to active area Top Left Right Bottom 7 30 mm 7 30 mm 9 05 mm Adjustability Height adjustable stand 150 mm Tilt 5 to 21...

Page 17: ...l clock MHz Sync polarity Horizontal Vertical IBM 720 x 400 31 47 70 08 28 32 VESA 640 x 480 31 47 59 94 25 18 VESA 640 x 480 37 50 75 00 31 50 VESA 800 x 600 37 88 60 32 40 00 VESA 800 x 600 46 88 75 00 49 50 VESA 1024 x 768 48 36 60 00 65 00 VESA 1024 x 768 60 02 75 03 78 75 VESA 1152 x 864 67 50 75 00 108 00 VESA 1280 x 1024 63 98 60 02 108 00 VESA 1280 x 1024 79 98 75 02 135 00 VESA 1600 x 120...

Page 18: ...fferential line Per differential line at 100 ohm impedance DP HDMI USB C U2722DE only signal input support Input voltage frequency current 100 240 VAC 50 or 60 Hz 3 Hz 1 6 A maximum 100 240 VAC 50 or 60 Hz 3 Hz 2 4 A maximum Inrush current 120 V 30 A Max 240 V 60 A Max Inrush current is measured at an ambient temperature of 0 C 120 V 42 A Max 240 V 80 A Max Inrush current is measured at an ambient...

Page 19: ...AR certified This product qualifies for ENERGY STAR in the factory default settings which can be restored by Factory Reset function in the OSD menu Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit Physical Characteristics Model U2722D U2722DX U2722DE Connector type DP connector include DP in and DP out...

Page 20: ...n Dimensions without stand Height 352 01 mm 13 86 in Width 611 34 mm 24 07 in Depth 49 50 mm 1 95 in Stand dimensions Height extended 428 30 mm 16 86 in Height compressed 381 50 mm 15 02 in Width 268 00 mm 10 55 in Depth 185 00 mm 7 28 in Weight Weight with packaging 9 62 kg 21 21 lb 10 01 kg 22 06 lb Weight with stand assembly and cables 6 61kg 14 57lb 7 02 kg 15 47 lb Weight without stand assemb...

Page 21: ...ding external cables Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation U2722D ...

Page 22: ...Port in Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 23: ...Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 24: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 25: ...Port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND ...

Page 26: ...supports fast current charging capability if the device is 5V 3A compatible NOTE The monitor s USB ports work only when the monitor is on or in Standby Mode On in Standby Mode if the USB cable A to C or C to C is plugged in the USB ports can work normally Otherwise follow the OSD setting of USB Charging if the setting is On in Standby Mode then USB work normally otherwise USB is disabled If you tu...

Page 27: ...s 5V 3A compatible NOTE The monitor s USB ports work only when the monitor is on or in Standby Mode On in Standby Mode if the USB cable A to C or C to C is plugged in the USB ports can work normally Otherwise follow the OSD setting of Other USB Charging if the setting is On in Standby Mode then USB work normally otherwise USB is disabled If you turn off the monitor and then turn it on the attached...

Page 28: ...4 GND 5 StdA_SSRX 5 StdA_SSRX 6 StdA_SSRX 6 StdA_SSRX 7 GND_DRAIN 7 GND_DRAIN 8 StdA_SSTX 8 StdA_SSTX 9 StdA_SSTX 9 StdA_SSTX Shell Shield Shell Shield RJ45 Port Connector Side U2722DE Only PHY SIDE CABLE SIDE RJ45 GREEN GREEN ORANGE SHIELD GROUND 2kV 1000pF Pin Signal Pin Signal 1 TD1 8 TD3 2 TD1 9 TD4 3 TD2 10 TD4 4 TD2 11 GREEN_ORANGE 5 CT 12 GREEN_ORANGE 6 CT 13 GREEN 7 TD3 14 GREEN ...

Page 29: ...iant supporting Mac Address Printed on model label Pass thru Wake on LAN WOL from standby mode S3 only and PXE Boot function these 3 features depend on BIOS setting and OS version RJ45 Connector LED Status U2722DE Only Left LED Right LED LED Color Description Right LED Amber or Green Speed indicator Amber On 100 0 Mbps Green On 100 Mbps Off 10 Mbps Left LED Green Link Activity indicator Blinking A...

Page 30: ... monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following guidelines when setting up and using your computer workstation Position your computer so that the monitor and keyboard are directly in front of you as you work Special shelves are commercially available to help you correctly position your keyboard To reduce the risk of eye strain ...

Page 31: ...e resting flat on the floor When sitting make sure that the weight of your legs is on your feet and not on the front portion of your seat Adjust your chair s height or use a footrest if necessary to maintain a proper posture Vary your work activities Try to organize your work so that you do not have to sit and work for extended periods of time Try to stand or get up and walk around at regular inte...

Page 32: ...all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the mo...

Page 33: ...o clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice...

Page 34: ...d that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To attach the monitor stand 1 Open the front flap of the box to get the stand riser and stand base 2 Align and place the stand riser on the stand base 3 Open the screw handle at the bottom of the stand base and turn it clockwis...

Page 35: ...e the screw handle 1 2 3 5 Open the protective cover on the monitor to access the VESA slot on the monitor 6 Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place ...

Page 36: ...tor 7 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 8 Lift the protective cover from the monitor ...

Page 37: ...ere included with the stand Tilt Swivel and Vertical Extension With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 45 45 150 mm 21 NOTE The stand is detached when the monitor is shipped from the factory Rotating the Display Before you rotate the display extend the display vertically until the top of the stand riser and then tilt the display back...

Page 38: ...r with a non Dell computer go to the graphics card manufacturer s website or your computer manufacturer website for information on how to rotate the contents of your display To configure the Display Settings 1 Right click on the Desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an AMD graphics card select the Rotation tab and set the preferred rotation 4 If yo...

Page 39: ... all necessary cables to your monitor and computer see Connecting Your Monitor for cable attachment organize all cables as shown above If your cable is not able to reach your PC you may connect directly to the PC without routing through the slot on the monitor stand ...

Page 40: ...playPort or USB cable and the USB C cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your computer NOTE U2722D U2722DX U2722DE default setting is DisplayPort 1 4 A DisplayPort 1 1 Graphic card may not display normally Please refer to product specific problems No image when using DP connection to the ...

Page 41: ...Setting Up the Monitor 41 U2722D U2722DX Connecting the HDMI Cable U2722DX Inbox U2722D Optional Connecting the DP Cable Connecting the Monitor for DP Multi Stream Transport MST Function ...

Page 42: ...th MST option NOTE Remove the rubber plug when using DP out connector Connecting the USB C Cable A to C NOTE This connection only data is available and no video Need another video connection for display Connecting the USB C Cable C to C Optional NOTE This connection is only upstream available and no video Need another video connection for display ...

Page 43: ...Setting Up the Monitor 43 U2722DE Connecting the HDMI Cable Optional Connecting the DP Cable Connecting the Monitor for DP Multi Stream Transport MST Function ...

Page 44: ...n only data is available and no video Need another video connection for display Connecting the USB C Cable C to C The USB C port on your monitor Can be used as USB C or DisplayPort 1 4 alternatively Supports USB Power Delivery PD with profiles up to 90W NOTE Regardless of the power requirement actual power consumption of your laptop or the remaining power runtime in your battery the Dell U2722DE m...

Page 45: ...ported Connecting the Monitor for USB C Multi Stream Transport MST Function NOTE The maximum number of supported U2722DE via MST is subjected to the bandwith of the USB C source Please refer to product specific problems No image when using USB C MST NOTE Remove the rubber plug when using DP out connector Connecting the Monitor for RJ45 Cable Optional ...

Page 46: ... feature is compatible with Dell OptiPlex 7090 3090 Ultra platform and is only supported over USB C interface USB C USB C OptiPlex 7090 3090 Ultra To make sure the DPBS function works for the first time you should do the following steps for Dell OptiPlex 7090 3090 Ultra platform in the Control Panel first NOTE DPBS only supports the port with icon Go to Control Panel Select Hardware and Sound foll...

Page 47: ... menu of When I press the power button there are a few options for selection namely Do nothing Sleep Hibernate Shut down and you can select Sleep Hibernate Shut down NOTE Do not select Do nothing otherwise monitor power button cannot sync with PC system power state ...

Page 48: ...oximately 6 seconds and both the PC and monitor will turn OFF 5 Press either the monitor power button or PC power button both the PC and monitor will turn ON The PC system power state is in sync with the monitor power button NOTE When the monitor and PC are both at power OFF state at first time it is recommended that you turn ON the monitor first then connect the USB C cable from the PC to the mon...

Page 49: ...r state of system ON New Power state of monitor OFF New Power state of system OFF 1 2 1 2 USB C USB C USB C USB C USB C USB C Initial system power state OFF Initial system power state ON Press PC Monitor power button Press PC Monitor power button When the monitor and PC power state are both ON while you press and hold 4 seconds on monitor power button the screen prompt will ask if you would like t...

Page 50: ...p the Monitor Slide to shut down your PC When the monitor and PC power state are both ON while you press and hold 10 seconds on monitor power button the PC will shut down PC will shut down Press and hold 10s USB C ...

Page 51: ... manually press the power button on Monitor 2 to turn it ON USB C DP in USB C System power state ON Monitor 1 Monitor 2 DP out Similarly a PC is connected to two monitors in an initially ON power state and the PC system power state is in sync with Monitor 1 power button When you press the Monitor 1 or PC power button both the Monitor 1 and PC turns OFF Meanwhile the Monitor 2 will be in Standby mo...

Page 52: ...PC and two monitors are in an initially ON power state by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC Monitor 1 and Monitor 2 NOTE DPBS only supports the port with icon Monitor 1 System power state ON USB C port1 Monitor 2 USB C USB C USB C port2 System power state OFF Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port1 USB C port2 USB C USB C ...

Page 53: ...nitially OFF power state by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC Monitor1 and Monitor 2 Monitor 1 Monitor 2 USB C port1 USB C port2 USB C USB C System power state OFF Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port1 USB C port2 USB C USB C System power state ON ...

Page 54: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 55: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To Remove the Stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 3 ...

Page 56: ...at table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall as instructed in the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing cap...

Page 57: ...n to turn on the monitor Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor do the following 1 Press the Joystick to open the OSD Menu Launcher 2 Move the Joystick up down left right to toggle between the OSD menu options ...

Page 58: ...her For right and left navigation For up and down navigation Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher Display Info Menu Launcher Toggle the Joystick Up to open the Main Menu Toggle the Joystick Left or Right to select the desired Shortcut Keys Toggle the Joystick Down to Exit ...

Page 59: ...enu Display Info Shortcut key 1 Displays the monitor s current status Input Source Shortcut key 2 Sets the Input Source Preset Modes Shortcut key 3 Allows to choose from a list of Preset color modes Brightness Contrast Shortcut key 4 To directly access the Brightness Contrast adjustment sliders Aspect Ratio Shortcut key 5 Adjusts the aspect ratio of your screen Exit Exits from he OSD main menu ...

Page 60: ...e image settings Front Panel Description 1 Up Down Use the Up increase and Down decrease buttons to adjust items in the OSD menu 2 Previous Use the Previous button to go back to the previous menu 3 Next Use the Next button to confirm your selection 4 Tick Use the Tick button to confirm your selection ...

Page 61: ...ightness Adjusts the luminance of the backlight Range 0 100 Move the Joystick Up to increase brightness Move the Joystick Down to decrease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the Joystick Up to increase contrast and Move the Joystick Down to decrease contrast Range 0 100 The Contrast function adjusts the degree of di...

Page 62: ...t connector Press the Joystick button to confirm the selection HDMI Select the HDMI input when you are using the HDMI connector Press the Joystick button to confirm the selection Auto Select Allows you to scan for available input sources Press to select this function Auto Select for USB C U2722DE only Press to select these functions Prompt for Multiple Inputs always show Switch to USB C Video Inpu...

Page 63: ...me Custom Color Color Space Color Temp Exit Movie UltraSharp 27 Monitor Color Brightness Contrast Preset Modes Input Color Format Reset Color Hue Saturation Input Source Display PIP PBP Personalize Others Menu USB Standard Default Color setting This monitor uses a low blue light panel and is certified by TUV to reduce blue light output and create a more relaxing and less stimulating image while re...

Page 64: ... player that supports RGB output YCbCr Select this option if your media player supports only YCbCr output YCbCr RGB Exit Color Brightness Contrast UltraSharp 27 Monitor Preset Modes Input Color Format Reset Color Hue Saturation Input Source Display PIP PBP Personalize Others Menu USB Hue Use Joystick Up or Down to adjust the Hue from 0 to 100 NOTE Hue adjustment is available only for Movie and Gam...

Page 65: ...Joystick up and down to adjust the sharpness from 0 to 100 Response Time Allows you to set the Response Time to Normal or Fast MST DP Multi Stream Transport Set to ON enables MST DP out Set to OFF disables MST function NOTE When DP USB C upstream cable and DP downstream cable is connected monitor will set MST ON automatically this action will only be done once after Factory Reset or Display Reset ...

Page 66: ...nd An OSD option Multi Monitor Sync will be created in Display Menu to allow user to enable disable syncing Exit Off On UltraSharp 27 Monitor Sharpness Response Time Aspect Ratio MST Reset Display Color Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB Reset Display Resets all settings under the Display menu to the factory defaults...

Page 67: ...nother input source Exit PIP PBP Personalize Others UltraSharp 27 Monitor PIP PBP Mode Off 75 USB Switch Video Swap Contrast Sub PIP PBP Sub Menu Input Source Display Color Brightness Contrast USB Main Window Sub Window USB C DP USB C DP NOTE The images under PBP will be displayed at the center of the screen not full screen ...

Page 68: ... Mode Adjusts the PIP or PBP Picture by Picture mode You can disable this feature by selecting Off Exit UltraSharp 27 Monitor PIP PBP Personalize Others PIP PBP Mode USB Switch Video Swap Contrast Sub PIP PBP Sub Menu Input Source Display Color Brightness Contrast USB ...

Page 69: ...P Mode USB Switch Video Swap Contrast Sub PIP PBP Sub Menu Input Source Display Color Brightness Contrast USB USB Switch U2722DE Only Select to switch between the USB upstream sources in PBP mode Move the Joystick to switch among USB upstream sources in PBP mode Video Swap Select to swap videos between main window and sub window in PBP mode Move the Joystick to swap main window and sub window Cont...

Page 70: ...1 90W PIP PBP USB DP assign to HDMI assign to Personalize Others Menu Input Source Display Color Brightness Contrast NOTE To prevent data damage or loss before changing USB upstream ports make sure that no USB storage devices are in use by the computer connected to the monitor s USB upstream port Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount ...

Page 71: ...ments from 5 to 60 seconds Lock With the control buttons on the monitor locked you can prevent people from accessing the controls It also prevents accidental activation in multiple monitors side by side setup Power Button Menu Power Buttons Disable Menu Buttons Exit UltraSharp 27 Monitor Input Source Menu Rotation Transparency Language Timer Lock Reset Menu Display Color Brightness Contrast PIP PB...

Page 72: ...cut key 5 Power Button LED Allows you to set the state of the power light to save energy USB C Charging 90W U2722DE Only Allows you to enable or disable USB C Charging 90W charging function during monitor power off mode NOTE When this function is enabled you will be able to charge your notebook or mobile devices through the USB C cable even when the monitor is powered Off Other USB Charging U2722D...

Page 73: ...re 13T112 Service Tag CN073K0 DDC CI On LCD Conditioning Off ENERGY STAR UltraSharp 27 Monitor Select Input Source Display Color Brightness Contrast PIP PBP Personalize USB Display Info Displays the monitor s current settings Press to select this function U2722D U2722DX UltraSharp 27 Monitor Input Source Resolution Input Capability DP 2560 x 1440 60 Hz DP 1 4 HDMI 1 4 Model Firmware Service Tag De...

Page 74: ...I DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor Off On Exit UltraSharp 27 Monitor Others Menu Display Info Reset Others Factory Reset Firmware Service Tag...

Page 75: ...ioning Input Source Display Color Brightness Contrast PIP PBP Personalize USB Firmware Displays the Firmware version of your monitor Service Tag Displays the Service Tag The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Reset Oth...

Page 76: ...utton Menu Power Buttons Disable Menu Buttons Exit UltraSharp 27 Monitor Input Source Menu Rotation Transparency Language Timer Lock Reset Menu Display Color Brightness Contrast PIP PBP Personalize Others USB 2 The following message appears Are you sure you want to lock the Menu Buttons To unlock the Button refer to the User s Guide Yes No 3 Select Yes to lock buttons Once locked pressing any cont...

Page 77: ...ptions Description 1 Menu Button Lock Select this option to lock OSD menu function 2 Power Button Lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and Power Button Lock Use this option to lock OSD menu and power button to turn off the monitor 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in...

Page 78: ...ng table describes the options to unlock the front panel control buttons Select Option Options Description 1 Menu Button Unlock Use this option to unlock OSD menu function 2 Power Button Unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power Button Unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Page 79: ...ollowing function s USB Charging When Yes is selected power consumption will increase When No is selected it will comply with ENERGY STAR requirements Individual settings of the functions can be changed in the Menu Yes No U2722DE UltraSharp 27 Monitor Select Yes to enable the following function s Always on USB C Charging Other USB Charging When Yes is selected power consumption will increase When ...

Page 80: ...nges addressable by this monitor Recommended mode is 2560 x 1440 You can see the following message before the DDC CI function is disabled The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No When the monitor enters the Standby Mode the following message will appear Going into Standby mode Activate the computer and wake up the...

Page 81: ... C 90W Auto Select OSD items of On in Standby Mode in Personalize feature the following message will appear Changing to this setting without symbol will increase power consumption Do you want to continue Yes No If adjust the Brightness level above the default level over 75 the following message will appear Adjusting to this value will increase power consumpiton above the default level Do you want ...

Page 82: ... below appears No DP Cable The display will go into Standby Mode in 4 minutes www dell com U2722D DX DE or No HDMI Cable The display will go into Standby Mode in 4 minutes www dell com U2722D DX DE or U2722DE Only No USB C Cable The display will go into Standby Mode in 4 minutes www dell com U2722D DX DE See Troubleshooting for more information ...

Page 83: ...isplay Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 2560 x 1440 4 Click Apply If you do not see 2560 x 1440 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and download t...

Page 84: ...ect Ratio MST Reset Display Color Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB If Monitor 2 supports Multi Monitor Sync its MMS option will automatically be set to On for syncing as well If syncing of OSD settings across monitors is not preferred this feature can be disabled by setting MMS option of any of the monitor to Off E...

Page 85: ... start if MMS is On All monitor should synchronize settings from Monitor 1 Exit Off On UltraSharp 27 Monitor Sharpness Response Time Aspect Ratio MST Reset Display Color Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB After first synchronization subsequent syncing is driven by changes to the predefined group of OSD settings from ...

Page 86: ...Standby Mode Menu Input Source Display Color Brightness Contrast PIP PBP USB 3 Move the Joystick right to activate the highlighted option 4 Move the Joystick right to activate the Shortcut Key 1 option 5 Move the Joystick up or down to select USB Switch Aspect Ratio Preset Modes Brightness Contrast Input Source Rotation Video Swap Display Info PIP PBP USB Switch UltraSharp 27 Monitor Exit Personal...

Page 87: ...USB A to C to computer 1 and DP USB A to C to computer 2 HDMI 1 1 3 2 2 4 4 3 USB A DP USB A to C NOTE The USB C connection currently supports only data transfer Ensure USB Selection for HDMI is set to USB C 2 and DP is set to USB C 1 90 W Exit PIP PBP USB UltraSharp 27 Monitor USB C 1 90W USB C 2 Personalize Others Menu Input Source Display Color Brightness Contrast DP assign to HDMI assign to ...

Page 88: ...et to USB C 2 Exit PIP PBP USB UltraSharp 27 Monitor USB C 1 90W USB C 2 Personalize Others Menu Input Source Display Color Brightness Contrast DP assign to HDMI assign to NOTE As the USB C port supports the DisplayPort Alternate Mode there is no need to set USB Selection for USB C NOTE When connecting to different video input sources not shown above follow the same method to make correct settings...

Page 89: ...USB 2 Ensure that Auto Select is On and Auto Select for USB C is Yes Exit Input Source UltraSharp 27 Monitor Display DP HDMI Auto Select On Auto Select for USB C Prompt for Multiple Inputs Reset Input Source Rename Inputs USB C 90W USB C 90W Color Brightness Contrast PIP PBP Personalize Others Menu USB Exit Prompt for Multiple Inputs Yes No UltraSharp 27 Monitor Input Source Display DP HDMI Auto S...

Page 90: ... video inputs are paired accordingly Exit UltraSharp 27 Monitor USB C 1 90W USB C 1 90W PIP PBP USB DP assign to HDMI assign to Personalize Others Menu Input Source Display Color Brightness Contrast NOTE For USB C connection there is no further setting required ...

Page 91: ...oper Self Test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scr...

Page 92: ...he screen is clean no dust particles on the surface of the screen 2 Press and hold Up or Down or Left or Right direction for four seconds until a menu appears on the screen 3 Using the Joystick control highlight the Diagnostics option and press the Joystick button to start the diagnostics A gray screen is displayed 4 Observe if the screen has any defects or abnormalities 5 Toggle the Joystick once...

Page 93: ...oken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguideline...

Page 94: ...e computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Try different Preset Modes in Color settings OSD Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to RGB or YCbCr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monit...

Page 95: ...ving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the ...

Page 96: ... a 90 W power adaptor it may not charge with the USB C connection Ensure that you use only Dell approved adapter or the adapter that comes with the product Ensure that the USB C cable is not damaged Intermittent charging when using USB C connection to computer laptop and so on U2722DE only Intermittent charging Check if the maximum power consumption of device is over 90 W Ensure that you use only ...

Page 97: ... the Windows Device Manager If your BIOS Setup has a LAN GBE Enabled Disabled option make sure it is set to Enabled Ensure that the Ethernet cable is connected securely on the monitor and the hub router firewall Check the status LED of the Ethernet cable to confirm connectivity Re connect both ends of the Ethernet cable if the LED is not lit First power off the Computer and unplug the Type C cable...

Page 98: ...Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals responding slowly or only working as the dist...

Page 99: ...rmation on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go...

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Dell U2722D, User Manual

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