Dell S3220DGF User Manual Download Page 4

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Connecting your monitor . . . . . . . . . . . . . . . . . 26

Connecting the HDMI, DP and USB 3.0 cable . . . . . . . . . . . 26

Organizing cables . . . . . . . . . . . . . . . . . . . . . 27
Removing the stand . . . . . . . . . . . . . . . . . . . . 28
Wall mounting (optional) . . . . . . . . . . . . . . . . . 29

Operating your monitor . . . . . . . . . . . . . . . . . . . . . 30

Power on the monitor . . . . . . . . . . . . . . . . . . . 30
Using the control buttons . . . . . . . . . . . . . . . . . 30

OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the On-Screen Display (OSD) menu . . . . . . . . 33

Accessing the OSD menu . . . . . . . . . . . . . . . . . . . . . . 33

OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . 44

Setting up your monitor . . . . . . . . . . . . . . . . . . 46

Setting the maximum resolution . . . . . . . . . . . . . . . . . . 46

If you have a Dell desktop or a Dell portable computer with internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

If you have a non Dell desktop, portable computer, or graphics card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the tilt, swivel, and vertical extension . . . . . . . 48

Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Vertical Extension . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Built-in diagnostics  . . . . . . . . . . . . . . . . . . . . 50
Common problems .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   51
Product-specific problems  . . . . . . . . . . . . . . . . 54

Summary of Contents for S3220DGF

Page 1: ...Monitor Model S3220DGF Regulatory Model S3220DGFc Dell S3220DGF User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 09 Rev A00 ...

Page 3: ...ications 13 Resolution specifications 15 Supported video modes 15 Preset display modes 16 Electrical specifications 18 Physical characteristics 19 Environmental characteristics 20 Power management modes 21 Plug and play capability 23 LCD monitor quality and pixel policy 23 Maintenance guidelines 23 Cleaning your monitor 23 Setting up the monitor 24 Connecting the stand 24 ...

Page 4: ...lay OSD menu 33 Accessing the OSD menu 33 OSD warning messages 44 Setting up your monitor 46 Setting the maximum resolution 46 If you have a Dell desktop or a Dell portable computer with internet access 46 If you have a non Dell desktop portable computer or graphics card 47 Using the tilt swivel and vertical extension 48 Tilt Swivel 48 Vertical Extension 48 Troubleshooting 49 Self Test 49 Built in...

Page 5: ... 5 Appendix 55 Safety Instructions 55 FCC notices U S Only and other regulatory information55 Contacting Dell 56 ...

Page 6: ...nsure that you have received all the components and see Contacting Dell for more information if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand riser Stand base Power cable varies by countries ...

Page 7: ...About your monitor 7 HDMI 2 0 cable DP 1 2 cable USB 3 0 upstream cable enables the USB ports on the monitor Quick Setup Guide Safety and Regulatory Information ...

Page 8: ... optimization Monitor offers enhanced features for gaming such as Timer Frame Rate Counter and Dark Stabilizer in addition to enhanced gaming modes such as FPS First Person Shooter MOBA RTS Battle Royale Real Time Strategy RPG Role Playing Game SPORTS color adjustments custom color warm cool and three additional game modes to personalize your preferences Removable stand and Video Electronics Stand...

Page 9: ...Front view 1 2 Control buttons Label Description Use 1 Function buttons Use the function buttons to adjust items in the OSD menu For more information see Using the control buttons 2 Power On Off button Use the power button to turn the monitor On and Off ...

Page 10: ...o condi ons 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired opera on XXXXX xxxxxxxxxxxxx R R TPF S3220DGFc 㥐㦤㣄 ڊ 㐔㷡㢬 ڕ TPV Electronics Fujian Co Ltd 080 200 3800 R33037 RoHS 䊂 ޛ 100V 2 A 50 60 Hz X X X X X X X X SVC Tag 1234567 Express Service Code 123 456 789 0 S N CN 0P16TF TV100 87C 001U A00...

Page 11: ...vement of your monitor 3 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw screw not included 4 HDMI1 2 0 port Connect to your computer using a HDMI cable 5 HDMI2 2 0 port Connect to your computer using a HDMI cable 6 DP 1 4 port Connect to your computer using a DP cable 7 Audio line out port Connect to an external speaker or a sub woofer purchased separately 8 USB 3 0 up...

Page 12: ...pstream cable shipped with your monitor between the monitor and the computer 10 USB 3 0 downstream with BC1 2 charging USB 3 0 downstream port with charging capability Connect to charge your USB device 11 Headphone out port Connect to the headphone Audio line out port does not support headphones To connect your headphones use the headphone out port on the monitor ...

Page 13: ...n and refresh rate 2560 x 1440 at 144 Hz HDMI1 and HDMI2 2560 x 1440 at 165 Hz DP Pixel pitch 0 2724 mm x 0 2724 mm Pixel per inch PPI 93 Viewing angle Horizontal Vertical 178 typical 178 typical Luminance output 400 cd m typical Contrast ratio 3000 to 1 typical Faceplate coating Anti glare with 3H hardness Haze 25 Backlight LED edgelight system Response time Gray to Gray 4 ms Color depth 1 07 bil...

Page 14: ...BC1 2 charging 3 x USB 3 0 downstream 1 x Audio line out 1 x Headphone out Bezel width edge of monitor to active area Top Left Right Bottom 8 1 mm 8 1 mm 24 6 mm Adjustability Height adjustable stand Tilt Swivel Pivot 150 mm 5 to 21 30 to 30 N A Dell display manager compatibility Easy Arrange and other key features Security Security lock slot cable lock optional purchase ...

Page 15: ...ical scan range 48 Hz to 144 Hz HDMI 48 Hz to 165 Hz DP 48 Hz to 164 Hz DP FreeSync Maximum preset resolution 2560 x 1440 at 60 Hz with HDCP 2 2 2560 x 1440 at 165 Hz DP 2560 x 1440 at 144 Hz HDMI Supported video modes Model S3220DGF Video display capabilities HDMI DP 480p 480i 576p 720p 1080p 576i 1080i QHD ...

Page 16: ... 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 768 47 8 59 9 79 5 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 79 9 75 0 135 0 VESA 1600 x 1200 75 0 60 0 162 0 VESA 1680 x 1050 65 3 60 0 146 3 VESA 1920 x 1080 67 5 60 0 148 5 VESA 1920 x 1200 74 6 59 9 193 3 VESA 2048 x 1080 66 6 60 0 ...

Page 17: ... VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 768 47 8 59 9 79 5 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 79 9 75 0 135 0 VESA 1600 x 1200 75 0 60 0 162 0 VESA 1680 x 1050 65 3 60 0 146 3 VESA 1920 x 1080 67 5 60 0 148 5 VESA 1920 x 1200 74 6 59 9 193 3 VESA 2048 x 1080 66 6 60 0 147 2 VESA 2560 x 1440 88 8 60 0 241 5 VESA 2560 ...

Page 18: ...r differential pair DP 1 2 600 mV for each differential line 100 ohm input impedance per differential pair DP 1 4 600 mV for each differential line 100 ohm input impedance per differential pair AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 2A typical Inrush current 120 V 30 A Max at 0 C cold start 240 V 60 A Max at 0 C cold start ...

Page 19: ...9 83 in Dimensions without stand Height 424 9 mm 16 73 in Width 709 1 mm 27 92 in Depth 59 8 mm 2 36 in Stand dimensions Height extended 482 3 mm 18 99 in Height compressed 437 1 mm 17 21 in Width 319 7 mm 12 59 in Depth 249 6 mm 9 83 in Weight Weight with packaging 15 53 kg 34 24 lb Weight with stand assembly and cables 10 93 kg 24 10 lb Weight without stand assembly no cables 7 63 kg 16 82 lb We...

Page 20: ...ergy level being consumed by the monitor in real time Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 10 to 90 non condensing Shipping 10 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal...

Page 21: ...active Blanked White Glowing Less than 0 3 W Switch off Off Less than 0 3 W Power Consumption PON 28 34 W Total Energy Consumption TEC 89 21 kWh Maximum power consumption with max luminance and USB active This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obl...

Page 22: ...22 About your monitor NOTE PON Power consumption of On Mode as defined in Energy Star 8 0 version TEC Total energy consumption in KWh as defined in Energy Star 8 0 version ...

Page 23: ...support monitors Maintenance guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety Instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft clean cloth wi...

Page 24: ...ocumentation that shipped with the stand To attach the monitor stand 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it 2 Connect the stand base to the stand riser 3 Open the screw handle on the stand base and tighten the screw to secure the stand riser to the stand base 4 Close the screw handle 3 2 1 5 Slide the tabs on the stand assembly int...

Page 25: ...Setting up the monitor 25 1 2 6 Place the monitor upright ...

Page 26: ...t them to the monitor To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the HDMI or DP cable from your monitor to the computer Connecting the HDMI DP and USB 3 0 cable USB USB HDMI 2 0 HDMI 2 0 HDMI 2 0 1 2 3 4 DP DP HDMI 2 0 1 Connect the USB upstream cable shipped with your monitor to an appropriate USB 3 0 port on your computer See Bottom ...

Page 27: ...Setting up the monitor 27 3 Connect the power cables from your computer and monitor into a wall outlet Organizing cables Use the cable management slot to route the cables connected to your monitor ...

Page 28: ...rface NOTE The following procedure is applicable only for the stand that shipped with your monitor If you are connecting a third party stand see the documentation that shipped with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion at the edge of the desk 2 Press and hold the stand release button and then lift the stand off the monitor 1 2 ...

Page 29: ...f the desk 2 Remove the stand See Removing the stand for details 3 Remove the four screws that secure the panel to the monitor 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 To mount the monitor on the wall see the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing capaci...

Page 30: ...itor Operating your monitor Power on the monitor Press the button to turn on the monitor Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed 1 5 2 3 4 7 6 ...

Page 31: ...er menu 4 Brightness Contrast Use this button to activate Brightness Contrast Volume adjustment 5 Menu Use the Menu button to launch the On Screen Display OSD and select the OSD Menu See Accessing the OSD menu Accessing the OSD menu 6 Exit Use this button to go back to the main menu or exit the OSD main menu 7 Power On Off button with LED indicator Use the Power button to turn the monitor on and o...

Page 32: ...image settings 1 2 3 4 Control Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Page 33: ... Menu Audio S3220DGF Game Brightness Contrast 75 75 Dell 32 Gaming Monitor 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired paramete...

Page 34: ... Shooter games MOBA RTS Loads color settings Ideal for Multiplayer Online Battle Arena and Real time Strategy games RPG Loads color settings ideal for Role Playing games SPORTS Loads color settings Ideal for SPORTS games Game 1 Game 2 Game 3 Allows you to customize the color settings for your gaming needs ComfortView Decreases the level of blue light emitted from the screen to make viewing more co...

Page 35: ...c Preset Modes Response Time Dark Stabilizer Hue Fast Super Fast Saturation Reset Game Extreme Dell 32 Gaming Monitor Input Source Display Others Personalize Menu Audio Brightness Contrast Dark Stabilizer The feature improves the visibility in the dark gaming scenarios The higher the value between 0 to 3 the better visibility in dark area of the display image Hue This feature can shift the color o...

Page 36: ...o change the brightness or contrast levels on the monitor Input Source Display Others Personalize Menu Audio S3220DGF Game Brightness Contrast 75 75 Dell 32 Gaming Monitor Brightness Brightness adjusts the luminance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust the brightness first and then adjust the cont...

Page 37: ...ut Source On Dell 32 Gaming Monitor DP Select DP input when you are using the DP connector Push to select the DP input source HDMI 1 Select HDMI 1 input when you are using the HDMI 1 connector Push to select the HDMI 1 input source HDMI 2 Select HDMI 2 input when you are using the HDMI 2 connector Push to select the HDMI 2 input source Auto Select Select auto select to scan for available input sig...

Page 38: ...lize Menu Audio Brightness Contrast S3220DGF Input Color Format Sharpness Aspect Ratio Reset Display Wide 16 9 Auto Resize 4 3 Smart HDR Dell 32 Gaming Monitor Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable YPbPr Select this option if your DVD player supports only YPbPr output S3220DG...

Page 39: ...esktop Smart HDR setting for computer desktop usage Movie HDR Smart HDR setting for movie content Game HDR Smart HDR setting for gaming Display HDR Smart HDR setting for display usage Off Turn off Smart HDR function Reset Display Select this option to restore default display settings Audio Game Input Source Display Others Personalize Menu Audio Brightness Contrast S3220DGF Reset Audio Volume 50 De...

Page 40: ... Monitor Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use and...

Page 41: ... or Smart HDR to set the shortcut key 1 Shortcut Key 2 User can select one of the following Preset Modes Game Enhance Mode Freesync Dark Stabilizer Brightness Contrast Input Source Aspect Ratio or Smart HDR to set the shortcut key 2 Shortcut Key 3 User can select one of the following Preset Modes Game Enhance Mode Freesync Dark Stabilizer Brightness Contrast Input Source Aspect Ratio or Smart HDR ...

Page 42: ...e Tag Reset Others Factory Reset Model S3220DGF Input Source HDMI 1 Current 1920x1080 60Hz DP Capability Dell 32 Gaming Monitor HDMI 2 0 Maximum 2560x1440 144Hz DDC CI DDC CI display data channel command interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting disable Enable this feature f...

Page 43: ...the firmware about the display Service Tag Display the service tag number of the display Reset Other Reset all settings under the others setting menu to the factory preset values Factory Reset Restore all preset values to the factory default settings These are also the settings for ENERGY STAR tests S3220DGF DDC CI LCD Conditioning Firmware Display Info Service Tag Reset Others Factory Reset ENERG...

Page 44: ...3220DGF Dell 32 Gaming Monitor If HDMI cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 4 minutes if left at this state S3220DGF No HDMI 1 Cable The display will go into Power Save Mode in 4 minutes www dell com S3220DGF Dell 32 Gaming Monitor 1 If DP cable is not connected a floating dialog box as shown below appears The monitor will...

Page 45: ... right corner of the screen showing the current setting of Preset Modes Smart HDR Response Time Dark Stabilizer about the display S3220DGF Preset Modes Standard Smart HDR Desktop Dark Stabilizer 0 Response Time Fast Dell 32 Gaming Monitor NOTE For more information see Using the On Screen Display OSD menu See Troubleshooting for more information ...

Page 46: ...ktop or portable computer Go to www dell com support enter your computer s Service Tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers If you have a Dell desktop or a Dell portable co...

Page 47: ...t click on the desktop and click Personalization 3 Click Change Display Settings 4 Click Advanced Settings 5 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel and so on 6 Refer to the graphic card provider website for updated driver for example www ATI com OR www AMD com 7 After installing the drivers for your graphics adapter attempt to ...

Page 48: ...p with any other stand see the documentation that shipped with the stand Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle 30 30 5 21 NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension NOTE The stand can be extended vertically up to 150 mm 150mm ...

Page 49: ... the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white S3220DGF No HDMI 1 Cable The display will go into Power Save Mode in 4 minutes www dell com S3220DGF Dell 32 Gaming Monitor 1 NOTE This box also appear...

Page 50: ...plug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 3 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 3 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the displa...

Page 51: ...nd contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source menu Poor Focus Eliminate video extension cables Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jitt...

Page 52: ...able connector Run the built in diagnostics Synchronization Problems Reset the monitor to Factory Settings Factory Reset Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Do not perform any troubleshooting steps Contact Dell imm...

Page 53: ...B or YPbPr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power management modes Alternatively use a dynamically changing screensaver Video Ghosting or Overshooting Change the Response Time in the Di...

Page 54: ... Check if the OSD menu is locked If yes press and hold the menu button for 6 seconds to unlock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or vi...

Page 55: ...e safety instructions for best performance and long life for your monitor 1 The socket outlet shall be installed near the equipment and shall be easily accessible 2 The equipment can be installed on wall or ceiling mounting in horizontal position 3 The monitor is equipped with a three pronged grounded plug a plug with a third Grounding pin 4 Do not use this product near water 5 Read these instruct...

Page 56: ...ries by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of t...

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