Dell S2719DC User Manual Download Page 5

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About your monitor | 5

About your monitor

Contents of the box

Your monitor ships with the components indicated in the table. Ensure that you have

received all the components and see

Contacting Dell

if anything is missing.

NOTE:

Some components may be optional and may not ship with your monitor.

Some features may not be available in certain countries.

Monitor with stand

Power cable (varies by country)

Power adapter

USB cable (Type-C to Type-C)

• Quick Setup Guide
• Safety, Environmental, and

Regulatory Information (SERI)

Summary of Contents for S2719DC

Page 1: ...Monitor Model S2719DC Regulatory Model S2719DCt Dell S2719DC User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 07 Rev A00 ...

Page 3: ...LCD monitor quality and pixel policy 14 Setting up the monitor 15 Connecting your monitor 15 Organizing your cables 18 Using the tilt 18 Operating the monitor 19 Turning on the monitor 19 Using the front panel controls 19 Front panel button 21 Using the On Screen Display OSD menu 22 Troubleshooting 37 Self test 37 Built in diagnostics 38 Contents 3 ...

Page 4: ... 39 Common problems 40 Product specific problems 41 Appendix 43 Safety instructions 43 FCC notices U S only and other regulatory information 43 Contacting Dell 43 Setting up your monitor 44 Maintenance guidelines 46 Pin assignments 47 ...

Page 5: ...all the components and see Contacting Dell if anything is missing NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries Monitor with stand Power cable varies by country Power adapter USB cable Type C to Type C Quick Setup Guide Safety Environmental and Regulatory Information SERI ...

Page 6: ...orted by your computer Minimize eye discomfort with a flicker free screen The possible long term effects of blue light emission from the monitor may cause damage to the eyes including eye fatigue or digital eye strain ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort Adapted High Dynamic Range appropriate for monitor usage Supports ...

Page 7: ...iew Label Description Use 1 Function buttons Use the function buttons to adjust items in the OSD menu For more information see Using the front panel controls 2 Power button Power on off button with LED indicator Use the power button to turn the monitor On and Off ...

Page 8: ... on Windows versions that are prior to Windows 10 3 HDMI port Connect your computer with an HDMI cable 4 Power adapter port Connect the power adapter to the monitor 5 USB 3 0 downstream ports Connect your USB device You can use these ports only after you have connected the USB cable Type C to Type C from the computer to the monitor Port with battery icon supports Battery Charging Rev 1 2 6 Cable m...

Page 9: ...1 typical 8 000 000 to 1 dynamic contrast on Faceplate coating Anti glare treatment of the front polarizer 3H Backlight White LED EDGELIGHT system Response time Gray to Gray 5 ms FAST mode 8 ms NORMAL mode Color depth 16 7 million colors Color gamut sRGB 1931 coverage 99 DCI P3 1976 coverage 90 typical Connectivity 1 x HDMI 2 0 with HDCP 2 2 combine HDMI 1 4 with HDCP 1 4 2 x USB 3 0 downstream po...

Page 10: ... 480p 576p 720p 1080p HDMI 1 4 HDMI 2 0 USB Type C 2160p HDMI 2 0 Preset display modes Display mode Horizontal frequency kHz Vertical frequency Hz Pixel clock MHz Sync polarity Horizontal Vertical 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 7...

Page 11: ... HDMI USB Type C signal input support AC DC adapter Input voltage frequency current 100 240 VAC 50 or 60 Hz 3 Hz 1 8 A maximum Output voltage current 19 5 VDC 6 67 A Inrush current Initial Inrush current 140 A peak At 115 VAC 230 VAC specification shown is for First power up Cold Brand Manufacturer Model Polarity Dell Delta DA130PM130 Dell Chicony HA130PM130 ...

Page 12: ... 14 in Stand dimensions Height 227 7 mm 8 96 in Width 228 3 mm 8 99 in Depth 157 6 mm 6 20 in Weight Weight with packaging 8 26 kg 18 21 lb Weight with stand assembly and cables 5 16 kg 11 38 lb Environmental characteristics Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 20 to 80 non condensing Non operating 10 to 90 non condensing Altitu...

Page 13: ...tion mode If you press any button in the active off mode one of the following message is displayed 1 Zero power consumption in OFF mode can only be achieved by disconnecting the power cable from the monitor 2 Adapter output maximum power consumption with maximum luminance 3 Power consumption of on mode as defined in Energy Star 7 0 version 4 Total energy consumption in kWh as defined in Energy Sta...

Page 14: ...ttings Most monitor installations are automatic you can select different settings if necessary For more information about changing the monitor settings see Operating the monitor LCD monitor quality and pixel policy During the LCD monitor manufacturing process it is normal for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or us...

Page 15: ...this section follow the Safety instructions To connect your monitor to the computer 1 Turn off your computer 2 Connect the HDMI USB Type C cable from your monitor to the computer 3 Switch on your monitor 4 Select the correct input source at Monitor OSD Menu and turn on your computer Connecting the HDMI cable optional ...

Page 16: ... PD with profiles up to 45 W NOTE Regardless of the power requirement actual power consumption of your laptop or the remaining power runtime in your battery the Dell S2719DC monitor is designed to supply power delivery of up to 45 W to your laptop Rated power on laptops that have USB Type C with PowerDelivery Maximum charging power 45 W 45 W 65 W 45 W 90 W Not supported 130 W Not supported ...

Page 17: ...ics cards include GTX1070 GTX1080 P5000 P6000 and so on For a full range of HDR capable NVIDIA graphics cards see the NVIDIA website www nvidia com Driver that supports Full Screen Playback mode for example computer games UltraBluRay players HDR on Win10 Redstone 2 OS 384 76 or later AMD HDR capable AMD graphics cards include RX480 RX470 RX460 WX7100 WX5100 WX4100 and so on For a full range of HDR...

Page 18: ...attaching all necessary cables to your monitor and computer organize all cables as shown in the image For more information about connecting the cables see Connecting your monitor Using the tilt You can tilt the monitor for the most comfortable viewing angle ...

Page 19: ...rn on the monitor Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change ...

Page 20: ...ghtness Contrast Directly access the Brightness Contrast bar 3 Menu Launch the on screen display OSD and select the OSD menu See Accessing the menu system 4 Exit Go back to the main menu or exit the OSD main menu 5 Power with power light indicator Turn the monitor On and Off The white LED indicates the monitor is On and fully functional A glowing white LED indicates DPMS Power Save Mode ...

Page 21: ...e control buttons at the bottom edge of the monitor to adjust the image settings Label Description Use 1 Up Down Use the Up increase and Down decrease keys to adjust items in the OSD menu 2 OK Confirm your selection 3 Back Go back to the previous menu ...

Page 22: ...unch the OSD menu and display the main menu 2 Press and to move between options As you move from one icon to another the option name is highlighted 3 Press or or once to activate the highlighted option 4 Press and to select the desired parameter 5 Press to enter the slide bar and then use or according to the indicators on the menu to make your changes 6 Select to save current setting and return to...

Page 23: ...ximum 100 Press to increase brightness Press to decrease brightness NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast HDR is switched on Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Press to increase contrast and press to decrease contrast between 0 and 100 Contrast adjusts the difference between darkness and lightness o...

Page 24: ...rt Use to select the HDMI input source Auto Select Use to select Auto Select The monitor scans for available input sources Auto Select for USB C Allows you to set Auto Select for USB C to Prompt for Multiple Inputs always show Switch to USB C Video Input message for user to choose whether to switch or not Yes The monitor always switch to USB C video without asking while USB C connected No The moni...

Page 25: ...Operating the monitor 25 Icon Menu and sub menus Description Color Use the Color menu to adjust the color setting mode ...

Page 26: ...yes when working with the monitor Take regular and frequent breaks for 20 minutes every two hours Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during breaks Perform stretches to relieve tension in the neck arm back shoulders during the breaks Movie Loads color settings ideal for movies Game Loads color settings ideal for most gaming applications ...

Page 27: ...e YPbPr Select this option if your DVD player supports only YPbPr output Hue Use or to adjust the hue from 0 to 100 NOTE Hue adjustment is available only for Movie and Game modes Saturation Use or to adjust the saturation from 0 to 100 NOTE Saturation adjustment is available only for Movie and Game modes Reset Color Resets your monitor s color settings to the factory defaults Display Use the Displ...

Page 28: ...e this mode during playback of HDR video content to expand the contrast ratio brightness and color palette It matches the video quality with real life visuals Game HDR Use this mode when playing games that support HDR to expand the contrast ratio brightness and color palette It makes gaming experience more realistic as intended by game developers Reference Best used with content that complies with...

Page 29: ...t languages Label Languages 1 English 2 Spanish 3 French 4 German 5 Brazilian Portuguese 6 Russian 7 Simplified Chinese 8 Japanese Transparency Select this option to change the menu transparency by using and 0 to 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Use and to adjust the slider in 1 second increments from 5 to 60 seconds Reset Menu Restore...

Page 30: ...t Input Source Aspect Ratio or Smart HDR and set as shortcut key 2 Power Button LED Enables you to set the state of the power light to save energy USB Enable or disable USB charger function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB Type C cable is unplugged This option is greyed out when the USB Type C cable plugs in Reset Persona lization Restor...

Page 31: ...CI LCD conditioning and so on Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface enables you to adjust the monitor settings using software on your computer Select Off to turn off this feature Enable this feature for best user experience and optimum performance of your monitor ...

Page 32: ... Service Tag The Service Tag is a unique alphanumeric identifier that enables Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the base of the stand Reset Others Restores other settings such as DDC CI to factory defaults Factory Reset Restores all OSD settings to the factory defaults NOTE This monitor has a built...

Page 33: ...e monitor does not support a particular resolution mode the following message is displayed This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor specifications for the Horizontal and Vertical frequency ranges supported by this monitor Recommended resolution is 2560 x 1440 You can see the following message before the DDC CI function is dis...

Page 34: ...onitor to gain access to the OSD If you press any button other than the power button the following messages is displayed depending on the selected input If user tries to change the preset mode when Smart HDR is ON the following message is displayed When using the wrong Adapter or Adapter connection exception the following message is displayed ...

Page 35: ...tor 35 When laptop charging power from USB Type C exceeds 45 W the following message is displayed If USB Type C or HDMI input is selected and the corresponding cable is not connected a floating dialog box is displayed or ...

Page 36: ...le the cable supporting DP alternate mode is connected to the monitor under the following conditions When Auto Select for USB C is set to Prompt for Multiple Inputs When the HDMI cable is connected to the monitor See Troubleshooting for more information ...

Page 37: ...performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all digital and analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor is working correctly but does not detect a video signal ...

Page 38: ...the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Disconnect the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnorm...

Page 39: ...the screen goes blank after switching to HDMI version 2 0 perform the following steps to revert to HDMI version 1 4 1 Press any of the menu key to wake up the monitor 2 Press any of the menu key to enter the Input Source select menu 3 Use and to select the current HDMI port then press and hold for 8 seconds to enter the HDMI 1 4 failsafe dialog 4 Press to enable the HDMI version 1 4 ...

Page 40: ... Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing pixels or Stuck pixels LCD screen has spots Power cycle Turn the monitor and the computer off and then turn it on again A pixel that is permanently off is a natural defect that can occur in LCD technology For more information about Dell Monitor Quality and Pixel Policy see Dell Support s...

Page 41: ...et Modes in the Color menu OSD depending on the application Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to computer RGB or YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Use the Power Management feat...

Page 42: ...USB Type C interface of the device can support DP alternate mode Verify if the device required more than 45 W power charging USB Type C interface of device cannot support DP alternate mode Set Windows to Projection mode Ensure that the USB Type C cable is not damaged No charging when using USB Type C connection to computer laptop and so on No charging Verify if the device can support one of 5 V 9 ...

Page 43: ...gulatory_compliance Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content ...

Page 44: ...n and select 2560 x 1440 4 Click OK In Windows 10 1 Right click the desktop and select Display Settings 2 Click Advanced display settings 3 Click the Resolution drop down list and select 2560 x 1440 4 Click Apply If you do not see the recommended resolution as an option you may need to update your graphics driver Choose the following scenario that best describes the computer that you are using and...

Page 45: ... 7 After installing the drivers for your graphics adapter attempt to set the resolution to 2560 x 1440 again In Windows 10 1 Right click the desktop and select Display settings 2 Click Advanced display settings 3 Click Display adapter properties 4 Identify your graphics controller supplier from the description at the top of the window For example NVIDIA AMD Intel and so on 5 Refer to the graphic c...

Page 46: ...cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as a darker...

Page 47: ...TA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 48: ...t Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND ...

Page 49: ... 1 2 compatible NOTE The monitor s USB ports work only when the monitor is on or in the power save mode In power save mode if the USB cable Type C to Type C is plugged in the USB ports can work normally Otherwise follow the OSD setting of USB if the setting is On During Standby then USB work normally otherwise USB is disabled If you turn off the monitor and then turn it on the attached peripherals...

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