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Dell S2417DG, User Manual

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  |  Contents

Using the On-Screen Display (OSD) Menu   . . . . . . . . . . . . . . . . . . . . .  29

Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35

Using the Tilt, Swivel, and Vertical Extension   . . . . . . . . . . . . . . . . . .  36

Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37

Adjusting the Rotation Display Settings of Your System  . . . . . . . . .  38

Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Self-Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39

Built-in Diagnostics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41

Product Specific Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43

Universal Serial Bus (USB) Specific Problems  . . . . . . . . . . . . . . . . . . .  44

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

FCC Notices (U.S. Only) and Other Regulatory Information . . . . . .  45

Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45

Summary of Contents for S2417DG

Page 1: ...Dell S2417DG Monitor User s Guide Model S2417DG Regulatory model S2417DGb ...

Page 2: ... WARNING indicates a potential for property damage personal injury or death ____________________ Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their...

Page 3: ...pability 17 Universal Serial Bus USB Interface 18 LCD Monitor Quality and Pixel Policy 20 Maintenance Guidelines 20 Setting Up the Monitor 21 Attaching the Stand 21 Connecting Your Monitor 23 Organizing Your Cables 24 Removing the Monitor Stand 25 Wall Mounting Optional 26 Operating the Monitor 27 Power On the Monitor 27 Using the Front Panel Controls 27 ...

Page 4: ...nsion 36 Rotating the Monitor 37 Adjusting the Rotation Display Settings of Your System 38 Troubleshooting 39 Self Test 39 Built in Diagnostics 40 Common Problems 41 Product Specific Problems 43 Universal Serial Bus USB Specific Problems 44 Appendix 45 FCC Notices U S Only and Other Regulatory Information 45 Contact Dell 45 ...

Page 5: ...ived all the components and Contact Dell if something is missing Monitor Stand Riser Stand Base NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions ...

Page 6: ... 2560 x 1440 through DisplayPort and HDMI with full screen support or lower resolutions Nvidia G Sync enabled and 3D Vision Ready monitor with a extremely high refresh rate of 144 Hz 165Hz with overclock and a rapid response time of 1 ms Color gamut of 72 NTSC Tilt Swivel Pivot Height Adjustment capability Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for f...

Page 7: ... for the panel only 0 5 W standby power when in sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Analog backlight dimming control for flicker free display Identifying Parts and Controls Front View Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator NOTE For displays with glossy bezels the us...

Page 8: ...nt kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Releases stand from monitor 4 Security lock slot Secures monitor with security lock security lock not included 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support 6 Cable management slot Use to organize cables by placing them through the slot Label ...

Page 9: ...you must connect the USB cable shipped with your monitor from the USB upstream port on the monitor to your computer 2 USB 3 0 port with PowerShare Connect your USB device also supports fast charging 3 Headphone out jack Connect the headphones About Your Monitor 9 Side View Label ...

Page 10: ...nes 4 DisplayPort Connect to your computer using the DP cable shipped with your monitor 5 HDMI port Connect to your computer using the HDMI cable 6 USB upstream port Connect the USB cable shipped with your monitor to this port and your computer to enable the USB ports on your monitor 7 USB 3 0 ports 2 Connect USB device NOTE To use this port you must connect the USB cable shipped with your monitor...

Page 11: ...l typical 170 horizontal typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti Glare with 3H hardness Backlight LED edgelight system Response time typical 1 ms gray to gray Color depth 16 7 million colors Color gamut 72 CIE1931 Built in devices USB 3 0 super speed hub with 1 x USB 3 0 upstream port 4 x USB 3 0 downstream ports including 1 port which suppo...

Page 12: ...p 480i 576p 720p 1080p 576i 1080i 1080p QHD Preset Display Modes HDMI Display Modes Height adjustable stand Tilt Swivel Pivot 0 to 130 mm 5 to 21 45 to 45 90 to 90 Dell Display Manager Compatibility No Security Security lock slot cable lock sold separately Model S2417DG Model S2417DG Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical IBM V...

Page 13: ... 88 60 40 VESA 1024 x 768 48 36 60 65 VESA 2560 x 1440 88 8 60 241 5 VESA 2560 x 1440 127 4 85 346 5 VESA 2560 x 1440 150 9 100 410 5 VESA 2560 x 1440 182 9 120 497 75 VESA 2560 x 1440 209 5 144 569 75 VESA 2560 x 1440 34 9 24 95 VESA 2560 x 1440 232 05 150 612 61 VESA 2560 x 1440 240 40 155 634 66 VESA 2560 x 1440 240 64 160 635 28 VESA 2560 x 1440 240 74 165 635 54 Model S2417DG Video input sign...

Page 14: ...d 363 9 mm 14 33 inches Width 540 4 mm 21 28 inches Depth 180 0 mm 7 09 inches Dimensions without stand Height 322 7 mm 12 70 inches Width 540 4 mm 21 28 inches Depth 55 8 mm 2 20 inches Stand dimensions Height extended 400 8 mm 14 78 inches Height compressed 354 4 mm 13 95 inches Width 242 6 mm 9 55 inches Depth 180 0 mm 7 09 inches Weight Weight with packaging 8 23 kg 18 11 lb Weight with stand ...

Page 15: ...educe its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal opera...

Page 16: ... Pin Number 20 pin Side of the Connected Signal Cable ML0 p GND ML0 n ML1 p GND ML1 n ML2 p GND ML2 n ML3 p GND ML3 n GND GND AUX p GND AUX n GND Re PWR 3 3 V DP_PWR DisplayPort Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ...

Page 17: ...MI Connector Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings...

Page 18: ...per speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port NOTE This monitor is Super Speed USB 3 0 compatible Up to 2 A on USB downstream port port with lightning icon with BC1 2 compliant devices or normal USB devices USB Upstream Connector Pin Number 9 pin Side of the Connector VCC D D GND SSTX SSTX GND SSRX SSRX 1 2 3 4 5 6 7 8 9 ...

Page 19: ...wer Charging Port the port with lightning icon supports fast current charging capability if the device is BC1 2 compatible NOTE USB 3 0 functionality requires a USB 3 0 capable computer NOTE The monitor s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal function...

Page 20: ...instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using deter...

Page 21: ...please refer to the respective stand setup guide for the set up instructions To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place 4 Hold the stand base with the triangle mark facing upward Then align the stand base protruded blocks to the ma...

Page 22: ...ing Up the Monitor 5 Insert the stand base blocks fully into the stand slot 6 Lift the screw handle and turn the screw clockwise 7 After fully tightening the screw fold the screw handle flat within the recess ...

Page 23: ...ecting them NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the DP or HDMI cable from your monitor to the computer Connecting the DisplayPort DP to DP cable Connecting the HDMI cable optional NOTE The graphics are used for the purpose of illustration only Appearance of the comp...

Page 24: ...USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Universal Serial Bus USB Specific Problems 5 Use the cable slot on the monitor stand to organize the cables Organizing Your ...

Page 25: ...is placed on a soft clean surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor ...

Page 26: ...on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity ...

Page 27: ... characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes NOTE The function is disabled when you are under 3D mode or ULM...

Page 28: ...ion 4 Back Use the Back button to go back to the previous menu 2 Shortcut key Volume Use the buttons to adjust the volume Minimum is 0 Maximum is 100 3 Menu Use the MENU button to launch the On Screen Display OSD and select the OSD Menu See Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with power light indicator Use the Power button ...

Page 29: ... menu and display the main menu Main Menu for digital DP input 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press the and buttons to select the desired parameter 5 Pre...

Page 30: ...rther adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor HDMI Select the HDMI input when you a...

Page 31: ...deal for First Person Shooter games RTS Game Loads color settings ideal for Real Time Strategy games RPG Game Loads color settings ideal for Role Playing games Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the an...

Page 32: ...u to adjust the panel s backlight a bit so as to reduce motion blur Use or to adjust the level from 10 to 100 Smaller values decrease motion blur and brightness Overclock Allows you to operate the monitor at a higher refresh rate than specified by the panel specification NOTE This function is only available when using DP DisplayPort input NOTE Overclocking may cause screen flickering To reduce suc...

Page 33: ...ains on screen and so on Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons min 0 max 100 Timer Sets the length of time the OSD will remain active after the last time you pressed a button Use o...

Page 34: ...not be set as a shortcut key Others Power Saving The default setting is On letting the monitor go to sleep as the system sleeps Selecting Off may prevent the monitor from going into deep sleep and being unable to wake up NOTE Pressing any button except the button on the front panel of the monitor may also wake up the monitor after it goes into deep sleep Factory Reset Reset all settings to the fac...

Page 35: ... OK In Windows 10 1 Right click on the desktop and click Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 2560 x 1440 4 Click Apply If you do not see 2560 x 1440 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http w...

Page 36: ...pective stand setup guide for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension NOTE The stand extends vertically up to 130 mm The figure below illustrates how to extend the stand vertically ...

Page 37: ... Monitor 37 Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted up to avoid hitting the bottom edge of the monitor Pivot clockwise ...

Page 38: ...tem NOTE If you are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and s...

Page 39: ...of the computer To ensure proper Self Test operation remove all digital cables from the back of computer 3 Turn on the monitor NOTE A dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED blinks white NOTE This box also appears during normal system operation if the video cable becomes ...

Page 40: ... screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue b...

Page 41: ...Picture is fuzzy blurry or ghosting Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Reset the monitor to factory settings Check environmental factors Relocate the monitor and test in another room Missing Pixels LCD screen has spots Cycle power On Off Pixel that is perman...

Page 42: ...ecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Missing Color Picture missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check ...

Page 43: ...en user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height...

Page 44: ...puter is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals responding slowly or only working as the distancebetween itself ...

Page 45: ...gulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and s...

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