34
| Troubleshooting
Product-Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is centered
on screen, but
does not fill entire
viewing area
∞ Check the
Aspect Ratio
setting in the
Display
settings OSD.
∞ Reset the monitor to Factory Settings(
Factory
Reset
) .
Cannot adjust the
monitor with the
buttons on the
side panel
OSD does not
appear on the
screen
∞ Turn Off the monitor, unplug the power cord, plug
it back, and then turn On the monitor.
∞ Check if the OSD menu is locked. If yes, press
and hold the button above the Power button for
10 seconds to unlock. (For more information, see
Lock
).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
∞ Check the signal source. Ensure the computer is
not in standby or sleep mode by moving the mouse
or pressing any key on the keyboard.
∞ Check if the video cable is plugged in properly.
Disconnect and reconnect the video cable if
necessary.
∞ ∞Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width of
the screen
∞ Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
∞ Run the built-in diagnostics.
