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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 27. Self-help resources 

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell app

Tips

Contact Support

In Windows search, type 

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.

Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at 

www.dell.com/support

.

For more information on how to find the Service Tag for your
computer, see 

Locate the Service Tag on your computer

.

Dell knowledge base articles for a variety of computer
concerns

1. Go to 

www.dell.com/support

.

2. On the menu bar at the top of the Support page, select

Support

 > 

Knowledge Base

.

3. In the Search field on the Knowledge Base page, type the

keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE:

 Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

 If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

6

26

Getting help and contacting Dell

Summary of Contents for R5-5625U

Page 1: ...Vostro 3425 Setup and Specifications Regulatory Model P152G Regulatory Type P152G002 February 2022 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...system 13 Memory 13 External ports 14 Internal slots 14 Ethernet 14 Wireless module 15 Audio 15 Storage 16 Media card reader 16 Keyboard 16 Camera 17 Touchpad 17 Power adapter 18 Battery 18 Display 19 Fingerprint reader optional 20 GPU Integrated 21 GPU Discrete 21 Hardware security 21 Operating and storage environment 21 Chapter 4 ComfortView 23 Chapter 5 Keyboard shortcuts of Vostro 3425 24 Chap...

Page 4: ...stalling and configuring Ubuntu see the knowledge base articles 000131655 and 000131676 at www dell com support For Windows Follow the on screen instructions to complete the setup When setting up Dell recommends that you Connect to a network for Windows updates NOTE If connecting to a secured wireless network enter the password for the wireless network access when prompted If connected to the inte...

Page 5: ...nd software When an issue is detected the necessary system state information is sent to Dell to begin troubleshooting SupportAssist is preinstalled on most of the Dell devices running Windows operating system For more information see SupportAssist for Home PCs User s Guide on www dell com serviceabilitytools NOTE In SupportAssist click the warranty expiry date to renew or upgrade your warranty Del...

Page 6: ... a router or a broadband modem for network or Internet access with a transfer rate of 10 100 1000 Mbps 4 Global headset jack Connect headphones or a headset headphone and microphone combo 5 Security cable slot wedge shaped Connect a security cable to prevent unauthorized movement of your computer Left 1 Power adapter port Connect a power adapter to provide power to your computer and charge the bat...

Page 7: ... data transfer speeds up to 5 Gbps NOTE This port does not support video audio streaming Top 1 Power button with optional fingerprint reader Press to turn on the computer if it is turned off in sleep state or in hibernate state When the computer is turned on press the power button to put the computer into sleep state press and hold the power button for 10 seconds to force shut down the computer If...

Page 8: ...d two fingers tap to right click Front Figure 1 Plastic chassis with single microphone 1 Camera Enables you to video chat capture photos and record videos 2 Camera status light Turns on when the camera is in use 3 Right microphone Provides digital sound input for audio recording and voice calls 4 LCD panel Provides visual output to the user 8 Views of Vostro 3425 ...

Page 9: ...t capture photos and record videos 3 Privacy shutter optional Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use 4 Camera status light Turns on when the camera is in use 5 Right microphone Provides digital sound input for audio recording and voice calls 6 LCD panel Provides visual output to the user Views of Vostro 3425 9 ...

Page 10: ...latory label contains regulatory information of your computer 3 Air vents Air is blown out by the internal fans through the air vents NOTE To prevent the computer from overheating ensure that the air vents are not blocked when the computer is running Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your comp...

Page 11: ...ge Level AC Adapter Off S0 S5 Fully Charged AC Adapter Solid White S0 S5 Fully Charged Battery Off S0 S5 11 100 Battery Solid Amber 590 3 nm S0 S5 10 S0 ON System is turned on S4 Hibernate The system consumes the least power compared to all other sleep states The system is almost at an OFF state expect for a trickle power The context data is written to hard drive S5 OFF The system is in a shutdown...

Page 12: ...iguration ordered and manufacturing variability Processor The following table lists the details of the processors supported by your Vostro 3425 Table 4 Processor Description Option one Option two Option three Option four Processor type AMD Ryzen3 3250U AMD Ryzen3 5425U AMD Ryzen5 5625U AMD Ryzen7 5825U Processor wattage 15 W 15 W 15 W 15 W Processor core count 2 4 6 8 Processor thread count 4 8 12...

Page 13: ... Windows 11 Pro 64 bit Windows 11 Pro National Academic 64 bit Ubuntu 20 04 LTS 64 bit Memory The following table lists the memory specifications of your Vostro 3425 Table 6 Memory specifications Description Values Memory slots Two SODIMM Memory type DDR4 Memory speed 3200 MHz Maximum memory configuration 32 GB Minimum memory configuration 4 GB Memory size per slot 4 GB 8 GB 16 GB Memory configura...

Page 14: ...t One wedge shaped lock slot Internal slots The following table lists the internal slots of your Vostro 3425 Table 8 Internal slots Description Values M 2 One M 2 2230 slot for Wi Fi and Bluetooth Card One M 2 2230 2280 slot for solid state drive NOTE To learn more about the features of different types of M 2 cards search in the Knowledge Base Resource at www dell com support Ethernet The followin...

Page 15: ... 128 bit WEP AES CCMP TKIP Bluetooth Bluetooth 5 0 Bluetooth 5 2 Audio The following table lists the audio specifications of your Vostro 3425 Table 11 Audio specifications Description Values Audio controller Realtek ALC3254 Stereo conversion Supported Internal audio interface High definition audio interface External audio interface One headset headphone and microphone combo port Number of speakers...

Page 16: ...Secure Digital SD Secure Digital High Capacity SDHC Secure Digital Extended Capacity SDXC NOTE The maximum capacity supported by the media card reader varies depending on the standard of the media card installed in your computer Keyboard The following table lists the keyboard specifications of your Vostro 3425 Table 14 Keyboard specifications Description Values Keyboard type Carbon Black Standard ...

Page 17: ...FHD RGB camera Camera location Front Camera Front Camera Camera sensor type CMOS sensor technology CMOS sensor technology Camera resolution Still image 0 92 Megapixel 2 Megapixel Video 1280 x 720 HD at 30 fps 1920 x 1080 FHD at 30 fps Diagonal viewing angle 78 6 degrees 78 6 degrees Touchpad The following table lists the touchpad specifications of your Vostro 3425 Table 16 Touchpad specifications ...

Page 18: ... 70 A Output current continuous 3 34 A Rated output voltage 19 50 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Storage 40 C to 70 C 40 F to 158 F CAUTION Operating and storage temperature ranges may differ among components so operating or storing the device outside these ranges may impact the performance of specific components Battery The following table lists the battery specificatio...

Page 19: ...onditions Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Battery charging time approximate NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager see Me and My Dell on www dell com 4 hours when the computer is off 4 hours when the com...

Page 20: ... ms Refresh rate 60 Hz 60 Hz Horizontal view angle 45 degrees Left Right 85 degrees Left Right Vertical view angle 15 degrees Up 35 degrees Down 85 degrees Up 85 degrees Down Pixel pitch 0 226 x 0 226 mm 0 161 0 161 mm Power consumption maximum 2 50 W 3 90 W Anti glare vs glossy finish Anti glare Anti glare Touch options No No Fingerprint reader optional The following table lists the specification...

Page 21: ...sword update via Dell Command Configure Support DDPE UEFI Preboot Authentication PBA solution for Windows 8 and greater BIOS Disable TPM KillTPM Trusted Platform Module TPM 2 0 SafeBIOS includes Dell Off host BIOS Verification BIOS Resilience BIOS Recovery and additional BIOS Controls Operating and storage environment This table lists the operating and storage specifications of your Vostro 3425 Ai...

Page 22: ...e temperature ranges may differ among components so operating or storing the device outside these ranges may impact the performance of specific components Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse 22 Specifications of Vostro 3425 ...

Page 23: ...pplication ComfortView mode complies with TÜV Rheinland s requirement for low blue light displays Low blue light Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes To reduce the risk of eye strain it is also recommended that you Position the display at a comfortable viewing distance between 20 and 28 inches 50 and 70 cm from you...

Page 24: ...n be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function keys F1 F12 by changing Function Key Behavior in BIOS setup program Table 25 List of keyboard shortcuts Function key Primary behavior F1 Mute audio F2 Decrease volume F3...

Page 25: ...cation specific F11 behavior Fn F12 Operating system and application specific F12 behavior Fn PrtScr Turn off on wireless Fn B Pause Break Fn Insert Sleep Fn S Toggle scroll lock Fn H Toggle between power and battery status light hard drive activity light Fn R System request Fn Ctrl Open application menu Fn Esc Toggle Fn key lock Fn PgUp Page up Fn PgDn Page down Fn Home Home Fn End End Keyboard s...

Page 26: ... Service Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type...

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