Dell Precision Tower 5810 Owner'S Manual Download Page 1

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Dell Precision Tower 5810
Owner's Manual

Regulatory Model: D01T

Regulatory Type: D01T006

Summary of Contents for Precision Tower 5810

Page 1: ...Dell Precision Tower 5810 Owner s Manual Regulatory Model D01T Regulatory Type D01T006 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...ptical Drive 15 Installing the Slim Line Optical Drive 18 Removing the Hard Drive 18 Installing the Hard Drive 21 Removing the Speaker 21 Installing the Speaker 22 Removing the HDD Thermal Sensor 22 Installing the HDD Thermal Sensor 23 Removing the Input Output I O Panel 23 Installing the Input Output I O Panel 25 Removing the Memory Shroud 25 Installing the Memory Shroud 26 Removing the Memory 26...

Page 4: ...Boot Sequence 43 Navigation Keys 43 System Setup Options 44 Updating the BIOS 52 System and Setup Password 53 Assigning a System Password and Setup Password 53 Deleting or Changing an Existing System and or Setup Password 54 Disabling a System Password 54 5 Diagnostics 56 Enhanced Pre Boot System Assessment ePSA Diagnostics 56 6 Troubleshooting Your Computer 57 Diagnostic LEDs 57 Error Messages 59...

Page 5: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touc...

Page 6: ...iodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 1 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms m...

Page 7: ...fter Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attach...

Page 8: ... your computer Recommended Tools The procedures in this document may require the following tools Small slotted tip screwdriver 2 Phillips screwdriver 1 Phillips screwdriver Small plastic scribe For how to videos documentation and troubleshooting solutions scan this QR code or click here http www Dell com QRL Workstation T5810 8 ...

Page 9: ...ve optional 7 optical drive eject button optional 8 optical drive optional 9 optical drive eject button optional 10 headphone connector 11 line in microphone connector 12 serial connector 13 USB 2 0 connectors 14 PS 2 Keyboard connector 15 USB 3 0 connectors 16 line out connector 17 security cable slot 18 padlock ring 19 network connector 20 PS 2 Mouse connector 21 active expansion card slots 9 ...

Page 10: ...SU release latch Figure 2 Inside View of T5810 Computer 1 heatsink with integrated fan 2 memory shrouds 3 front bezel 4 optical drive bay 5 25 and slimline optical drive bay 5 primary hard drive slots 3 5 or 2 5 6 PSU cable shroud 7 graphics card 8 intrusion switch 10 ...

Page 11: ...w the procedures in Before Working Inside Your Computer 2 If the PSU is locked remove the screw to unlock the PSU For more information see the PSU Lock Feature 3 Perform the following steps as shown in the illustration a Hold the handle bar and press down on the blue latch to release the PSU 1 2 b Hold the handle bar to slide the PSU out of the computer 11 ...

Page 12: ...o the computer 2 Follow the procedures in After Working Inside Your Computer Removing the Computer Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Lift up the cover release latch 3 Lift the cover upward to a 45 degree angle and remove it from the computer 12 ...

Page 13: ...the procedures in After Working Inside Your Computer Removing the PSU Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover b PSU 3 Perform the following steps as shown in the illustration a Slide the PSU cable shroud from its slot towards the front 1 b Remove the PSU cable shroud from the computer 2 13 ...

Page 14: ...t 2 c Remove the PSU card from the computer 3 Installing the PSU Card 1 Replace the PSU card in its slot 2 Tighten the screws to secure the PSU card in its slot 3 Connect the power cables to the connectors on the system board 4 Replace the PSU cable shroud in its slot 5 Install a PSU b computer cover 6 Follow the procedures in After Working Inside Your Computer 14 ...

Page 15: ...rom the chassis Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front panel into the slots on the chassis front 2 Rotate the bezel towards the computer to engage the front bezel retention clips until they click into place 3 Install the computer cover 4 Follow the procedures in After Working Inside Your Computer Removing the Slim Line Optical Drive 1 Follow the procedures...

Page 16: ...4 Unthread the cables from the latches 5 Press on the clasp to release the latch holding the cables on the side of the optical drive cage 6 Press down on the latch and lift up the cables 16 ...

Page 17: ...elease latch on top of the optical drive cage 8 Holding the release latch slide the optical drive cage from the optical drive compartment 9 Remove the screws that secure the optical drive to the optical drive cage 17 ...

Page 18: ...on the clasp to release the latch and thread the cables into the holder 3 Connect the power cable to the back of the optical drive 4 Connect the data cable to the back of the optical drive 5 Install the computer cover 6 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Dis...

Page 19: ...4 Press in on the latches on either side of the hard drive bracket 5 Slide the hard drive out of the compartment 19 ...

Page 20: ...s and lift up the drive to remove it from the hard drive caddy 7 If a 3 5 inch hard drive is installed flex the hard drive bracket on both sides to loosen the hard drive 8 Lift the hard drive in an upward direction to remove it from the hard drive bracket 20 ...

Page 21: ...rd drive in the hard drive cage and slide it inside the compartment 4 Connect the hard drive power supply cable 5 Connect the hard drive data cable 6 Install the computer cover 7 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures inBefore Working Inside Your Computer 2 Remove the computer cover 3 Perform the following steps as shown in the illu...

Page 22: ... NOTE The HDD thermal sensor is an optional component and your computer may not ship with it 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Identify the HDD thermal sensor connected to the system board 4 Disconnect the HDD thermal sensor from the system board 5 Release the latch that secures the HDD thermal sensor In this instance the HDD thermal senso...

Page 23: ...d secure it with the latch 2 Connect the HDD thermal sensor cable to the system board 3 Install the computer cover 4 Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover b front bezel 3 Remove the screws that secure the I O panel cage to the chassis 4 Remove the I O p...

Page 24: ...5 Disconnect the cables to release the I O panel 6 Remove the screws which secure the I O panel to the I O panel cage 7 Remove the I O panel from the I O panel cage 24 ...

Page 25: ...e to the I O panel cage 6 Replace the I O panel cage into its slot 7 Tighten the screws that secure I O panel cage to the chassis 8 Install a front bezel b computer cover 9 Follow the procedures in After Working Inside Your Computer Removing the Memory Shroud 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover b optical drive 3 Press down on the blue retaining ...

Page 26: ...computer cover 3 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover b optical drive c memory shroud 3 Press down on the memory securing clips on each side of the memory module and lift the memory module upwards to remove it from the computer NOTE Tilting of DIMM during removal can ...

Page 27: ... optical drive c memory shroud 3 Press the release latch away from the battery to allow the battery to pop up from the socket Lift the coin cell battery out of the computer Installing the Coin Cell Battery 1 Place the coin cell battery into the slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install a memory shroud b ...

Page 28: ...o the card slot and secure the latch 2 Install the plastic latch that secures the PCI card to the card slot 3 Install the computer cover 4 Follow the procedures in After Working Inside Your Computer Removing the PCIe Card Retention 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover 28 ...

Page 29: ...PCIe card retention 1 Place the PCIe card retention in its slot and insert the latches 2 Route the cables through latches 3 Install a PCIe cards b computer cover 4 Follow the procedures in After Working Inside Your Computer Removing the System Fan Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a computer cover b optical drive c PCIe card retention d memory shroud ...

Page 30: ...4 Remove the screw that secures metal plate to the system fan 5 Press the latches on either side of the metal plate to release it 30 ...

Page 31: ...6 Lift the metal plate out of the chassis 7 Remove the screws that secure the drive bay 31 ...

Page 32: ... Perform the following steps as shown in the illustration a Remove the screws that secure system fan assembly to the chassis 1 b Lift the system fan assembly from the chassis 2 10 Pry away the grommets to remove the system fans from the system fan assembly 32 ...

Page 33: ...ssembly to the chassis 4 Connect the system fan cables to their connectors on the system board 5 Route the system fan cables out of the opening in the system fan module in the direction of the system board 6 Tighten the screws that secure the drive bay 7 Replace the metal plate and install the screw that secures metal plate to the system fan 8 Route and connect the system board cable to its connec...

Page 34: ...sembly inside the computer 2 Tighten the captive screws to secure the heatsink assembly to the system board NOTE Mis alignment of screws can damage the system 3 Connect the heatsink cable to the system board 4 Install the computer cover 5 Follow the procedures in After Working Inside Your Computer Removing the Heatsink Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a c...

Page 35: ...er 2 Remove a computer cover b heatsink assembly 3 To remove the processor NOTE The processor cover is secured by two levers They have icons that indicate which lever needs to be opened first and which lever closes first a Press down on the first lever that holds the processor cover in place and release it sideways from its retention hook 1 b Repeat step a to release the second lever from its rete...

Page 36: ...t 2 Replace the processor cover NOTE The processor cover is secured by two levers They have icons that indicate which lever needs to be opened first and which lever closes first 3 Slide the first lever sideways into the retention hook to secure the processor 4 Repeat step 3 to slide the second lever into the retention hook 5 Install a heatsink assembly b computer cover 6 Follow the procedures in A...

Page 37: ...B 2 0 connector 14 coin cell battery 15 optional hard drive fan connector 16 system fan connector 17 HDD temperature sensor connector 18 system fan connector 19 PWR_REMOTE connector for Teradici Host Card 20 thunderbolt sideband connector 21 system fan connector 22 password jumper 23 front panel and USB 2 0 connector 24 internal speaker connector 25 USB 3 0 front panel connector 26 internal USB 2 ...

Page 38: ...our Computer 2 Remove a computer cover b optical drive c graphics card and other PCI adapters d heatsink assembly e memory shrouds f memory module s g processor 3 Disconnect all the cables from the system board 4 Remove the screws that secure the system board to the chassis 38 ...

Page 39: ...5 a Slide the system board towards front direction 1 b Tilt the system board 2 6 Lift the system board in an upward direction and remove it from the computer 39 ...

Page 40: ...in the chassis 2 Tighten the screws to secure the system board to the chassis 3 Connect the cables to the system board 4 Install a processor b memory module s c memory shrouds d heatsink assembly e graphics card and other PCI adapters f optical drive g computer cover 5 Follow the procedures in After Working Inside Your Computer 40 ...

Page 41: ...tered DIMMS R DIMMs and Load Reduced DIMMS LR DIMMs cannot be mixed If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules NOTE If all DIMMs are 2133 the CPU ordered may run the memory at a slower speed Power Supply Unit PSU Lock The PSU lock prevents the removal of the PSU from the chassis NOTE To lock or unlock the PSU always ensur...

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Page 43: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Page 44: ...ts the system F1 Displays the System Setup help file System Setup Options NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information This section lists the primary hardware features of your computer System Information Memory Configuration Processor Information Device Information PCI Informat...

Page 45: ...Technology AMT option is disabled Enabled Enabled w PXE Default Integrated NIC 2 Allows you to configure the integrated network controller The options are Enabled Default Enabled w PXE NOTE This feature is supported only on Tower 7910 Serial Port Identifies and defines the serial port settings You can set the serial port to Disabled COM1 Default COM2 COM3 COM4 NOTE The operating system may allocat...

Page 46: ... the fields The hard drives can be seen in the RAID controller card BIOS Tower 7910 SATA 0 SATA 1 Default Setting All drives are enabled NOTE If the hard drives are connected to a RAID controller card the hard drives will display none in all the fields The hard drives can be seen in the RAID controller card BIOS SMART Reporting This field controls if the hard drive errors for the integrated drives...

Page 47: ... is disabled by default Thunderbolt Allows you to enable or disable Thunderbolt device support capability Enabled Disabled Default Miscellaneous devices Allows you to enable or disable various on board devices Enable PCI Slot PCI MMIO Space Size This field controls the balance of 32 bit memory available between PCI memory mapped IO and the operating system Small Default Large Table 4 Video Option ...

Page 48: ...urity Allows you to enable the Trusted Platform Module TPM during POST Default Setting The option is disabled Computrace R Allows you to activate or disable the optional Computrace software The options are Deactivate Default Disable Activate CPU XD Support Allows you to enable the Execute Disable mode of the processor Enable CPU XD Support Default OROM Keyboard Access Allows you to determine wheth...

Page 49: ...ulti core support for the processor The options are All Default 1 2 4 5 6 7 8 9 NOTE The options displayed could be different depending on the installed processor s The options depend on the number of cores supported by the installed processor All 1 2 N 1 for N Core Processors Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Default Setting Enable Intel SpeedStep C State...

Page 50: ...t Setting Enable Dell Reliable Memory Technology RMT Table 8 Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after a AC power loss You can set the AC Recovery to Power Off Default Power On Last Power State Auto On Time Allows you to set the time at which the computer must turn on automatically The options are Disabled Default Every D...

Page 51: ... Table 9 POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Keyboard Errors Specifies whether keyboard related errors are reported when it boots This option is enabled by default Fastboot Allows you to speed up the boot process by bypassing some compatibility steps The options are Minimal Thorough Th...

Page 52: ...ering Configurations Option Description ASPM Auto Default L1 Only Disabled L0s and L1 L0s Only Pcie LinkSpeed Auto Default Gen1 Gen2 Gen3 Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer 2 Go to dell co...

Page 53: ... the BIOS settings of your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and o...

Page 54: ...s Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message promp...

Page 55: ...puter and disconnect the power cable from the electrical outlet 8 Remove the cover 9 Replace the jumper on the pins 10 Install the cover 11 Follow the procedures in After Working Inside Your Computer 12 Power on the computer 13 Go to the system setup and assign a new system or setup password 55 ...

Page 56: ...ed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are prese...

Page 57: ... amber or off and will not blink when it is white Table 14 POST Diagnostic LED Patterns Power LED State System State Notes Off S5 S4 Normal System is Off Hibernate Blinking White S3 Normal System is in Standby Suspend Blinking Amber N A Abnormal PSU cannot turn on recommend PSU BIST Replace PSU Steady White S0 Normal System is on functioning Steady Amber N A Abnormal System cannot turn on recommen...

Page 58: ...ed If two or more memory modules are installed remove the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error 3 1 PCI device configuration activity is in progress or PCI device failure was detected Remove all periphera...

Page 59: ... has occurred Ensure that the display or monitor is plugged into a discrete graphics card Ensure that all hard drives and optical drive cables are properly connected to the system board If there is an error message on the screen identifying a problem with a device such as the floppy drive or hard drive check the device to make sure it is functioning properly If the operating system is attempting t...

Page 60: ... few seconds and then continue to boot The following table lists the error messages Table 17 Errors that do not halt your computer Error Message Alert Cover was previously removed Errors That Soft Halt Your Computer These error messages will cause a soft halt of your computer and you will be prompted to press F1 to continue or F2 to enter the system setup The following table lists the error messag...

Page 61: ...hnical support team to learn about upgrading to a higher wattage power supply Dell Reliable Memory Technology RMT has discovered and isolated errors in system memory You may continue to work Memory module replacement is recommended Please refer to the RMT Event log screen in BIOS setup for specific DIMM information Dell Reliable Memory Technology RMT has discovered and isolated errors in system me...

Page 62: ... Intel Xeon processor Cache Instruction Cache 32 KB Data Cache 32 KB 256 KB Mid Level Cache per core Up to 35 MB last level cache LLC shared among all cores 2 5 MB per core Table 20 System Information Feature Specification Chipset Intel R C610 C612 chipset BIOS chip NVRAM 16 MB serial flash EEPROM Table 21 Memory Feature Specification Memory module connector 8 DIMM slots Memory module capacity 4 G...

Page 63: ... SLOT6 PCI 2 3 32 bit 33 MHz 133 MB s Storage HDD SSD SATA3 HDD0 Intel AHCI SATA 3 0 6 Gbps SATA3 HDD1 Intel AHCI SATA 3 0 6 Gbps SATA2 HDD2 Intel ACHI SATA 3 0 6 Gbps SATA2 HDD3 Intel ACHI SATA 3 0 6 Gbps Storage ODD SATA2 ODD0 Intel AHCI SATA 3 0 6Gbps SATA2 ODD1 Intel AHCI SATA 3 0 6 Gbps USB Front ports USB 3 0 5 Gbps 1 port USB 2 0 480 Mbps 3 ports Rear ports USB 3 0 5 Gbps 3 ports Internal p...

Page 64: ...ne out back panel line out mic in line In Network Tower 5810 one RJ 45 Serial one 9 pin connector USB Tower 5810 front panel three USB 2 0 and one USB 3 0 back panel three USB 2 0 and one USB 3 0 internal three USB 2 0 Video Video card dependent DVI connector mini DisplayPort DisplayPort DMS 59 Table 28 Internal Connectors Feature Specification System power one 28 pin connector System fans three 4...

Page 65: ... white light computer is operating normally blinking white light computer is in stand by solid amber light the computer does not start indicating a problem with the system board or power supply blinking amber light indicates a problem has occurred with the system board Drive activity light white light blinking white light indicates that the computer is reading data from or writing data to the hard...

Page 66: ...0 mm 6 79 inches Depth 471 00 mm 18 54 inches Weight minimum 13 50 kg 29 80 lb 12 40 kg 27 40 lb Table 32 Environmental Feature Specification Temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum 20 to 80 noncondensing Maximum vibration Operating 5 Hz to 350 Hz at 0 0002 G Hz Storage 5 Hz to 500 Hz at 0 001 to 0 01 G Hz Maximum shock Operating...

Page 67: ...Feature Specification Airborne contaminant level G1 as defined by ISA S71 04 1985 67 ...

Page 68: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...

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