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Dell PowerEdge FC430 Owner'S Manual Download Page 5

Processors

........................................................................................................................................... 59

Removing a heat sink

.................................................................................................................... 59

Removing a processor

...................................................................................................................61

Installing a processor

.................................................................................................................... 64

Installing a heat sink

...................................................................................................................... 65

Processor-and-DIMM blank

............................................................................................................... 67

Removing a processor-and-DIMM blank

.....................................................................................67

Installing a processor-and-DIMM blank

...................................................................................... 68

Solid State Drives (SSD)

.......................................................................................................................69

SSD installation guidelines

............................................................................................................ 69

Shutdown procedure for servicing an SSD

.................................................................................. 69

Removing an SSD from an SSD carrier 

........................................................................................69

Installing an SSD into an SSD carrier

............................................................................................ 70

Removing an SSD carrier

............................................................................................................... 71

Installing an SSD carrier

.................................................................................................................72

Removing an SSD blank

................................................................................................................ 73

Installing an SSD blank

.................................................................................................................. 74

Removing the SSD cage

................................................................................................................74

Installing the SSD cage

..................................................................................................................76

Configuring the boot drive

............................................................................................................76

Solid State Drive (SSD) backplane

....................................................................................................... 77

Removing the SSD backplane

....................................................................................................... 77

Installing the SSD backplane

.........................................................................................................78

NVRAM backup battery

....................................................................................................................... 79

Replacing the NVRAM backup battery

..........................................................................................79

System board

...................................................................................................................................... 80

Removing the system board

.........................................................................................................80

Installing the system board

...........................................................................................................83

Restoring the Service Tag using Easy Restore

............................................................................. 84

Entering the system Service Tag using System Setup

................................................................. 85

Trusted Platform Module

....................................................................................................................85

Installing the Trusted Platform Module 

.......................................................................................85

Re-enabling the TPM for BitLocker users

.................................................................................... 86

Re-enabling the TPM for TXT users

............................................................................................. 86

5 Troubleshooting your system.......................................................................... 87

Safety first—for you and your system

.................................................................................................87

Troubleshooting system memory

...................................................................................................... 87

Troubleshooting Solid State Drives

....................................................................................................88

Troubleshooting USB devices

............................................................................................................ 88

Troubleshooting an internal SD card

................................................................................................. 89

Troubleshooting processors

.............................................................................................................. 89

5

Summary of Contents for PowerEdge FC430

Page 1: ...Dell PowerEdge FC430 Owner s Manual Regulatory Model E01B Series Regulatory Type E01B002 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...3 Pre operating system management applications 17 Navigation keys 17 About System Setup 17 About Dell Lifecycle Controller 18 Entering System Setup 18 Enabling Console Redirection 18 System Setup Main Menu 18 System BIOS screen 18 System Information screen 19 System Memory screen 20 Processor Settings screen 20 SATA Settings screen 22 Boot Settings screen 22 Network Settings screen 23 Integrated D...

Page 4: ...35 Removing a sled 35 Installing a sled 36 Inside the sled 37 Cooling shroud 37 Removing the cooling shroud 37 Installing the cooling shroud 39 System memory 39 General memory module installation guidelines 40 Mode specific guidelines 41 Sample memory configurations 43 Removing memory modules 44 Installing memory modules 46 PCIe mezzanine card 47 Removing the PCIe mezzanine card 47 Installing the ...

Page 5: ... Configuring the boot drive 76 Solid State Drive SSD backplane 77 Removing the SSD backplane 77 Installing the SSD backplane 78 NVRAM backup battery 79 Replacing the NVRAM backup battery 79 System board 80 Removing the system board 80 Installing the system board 83 Restoring the Service Tag using Easy Restore 84 Entering the system Service Tag using System Setup 85 Trusted Platform Module 85 Insta...

Page 6: ...tem Diagnostics 92 Running the Embedded System Diagnostics 92 System diagnostics controls 93 7 Jumpers and connectors 94 System board jumper settings 94 System board connectors 95 Disabling a forgotten password 96 8 Technical specifications 97 9 Getting help 101 Contacting Dell 101 Locating your system Service Tag 101 Documentation feedback 101 Quick Resource Locator 101 6 ...

Page 7: ...le in the following configurations A single 1 8 inch SSD drive bay A dual 1 8 inch SSD drive bay Front panel features and indicators Figure 1 Front panel features and indicators dual SSD system Item Indicator Button or Connector Icon Description 1 USB connector Enables you to connect USB devices to the sled This port is USB 3 0 compliant 2 USB management Enables you to connect USB devices to the s...

Page 8: ...ssis 4 Health status indicator icon Health status indicator icon LED 5 Sled power on indicator power button The power on indicator lights when the sled is powered on The power button controls the power supply output to the system 6 iDRAC indicator icon iDRAC indicator icon LED The management indicator LED lights when the iDRAC controls the USB port for management functions Figure 2 Front panel fea...

Page 9: ... 4 QSFP connector 2 The QSFP connectors can be used for Infiniband or for Ethernet 5 Health status indicator icon Health status indicator icon LED 6 Sled power on indicator power button The power on indicator lights when the sled is powered on The power button controls the power supply output to the system 7 iDRAC indicator icon iDRAC indicator icon LED The management indicator LED lights when the...

Page 10: ...for insertion or removal NOTE The drive status indicator remains OFF until all drives are initialized after system power is applied Drives are not ready for insertion or removal during this time Blinks green amber and then turns off Drive predicted failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green for three seconds a...

Page 11: ...Indicates file transfer or any operation tasks C Flashing green and turns off Indicates that the file transfer is complete D Turns off Indicates that the USB is ready to be removed or that a task is complete The table below displays iDRAC Direct LED indicator activity when configuring iDRAC Direct using your laptop and cable Laptop Connect iDRAC Direct LED indicator pattern Condition Steady green ...

Page 12: ... Lifecycle Controller Dell Lifecycle Controller User s Guide at dell com esmmanuals Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at dell com esmmanuals Set up use and troubleshoot OpenManage Server Administrator Dell OpenManage Server Administrator User s Guide at dell com openmanagemanuals Install use and troubleshoot OpenManage Essentials D...

Page 13: ...get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image 13 ...

Page 14: ...s the power button 5 Turn on the sled by pressing the power button on the sled Alternatively you can also turn on the sled by using The sled iDRAC For more information see Logging in to iDRAC The enclosure Chassis Management Controller CMC after the sled iDRAC is configured on the CMC For more information see the CMC User s Guide at dell com esmmanuals Setting up and configuring the iDRAC IP addre...

Page 15: ...em s support matrix at dell com ossupport Managing your system remotely To perform out of band systems management by using iDRAC you must configure iDRAC for remote accessibility set up the management station and managed system and configure the supported Web browsers For more information see the iDRAC User s Guide at dell com esmmanuals You can also remotely monitor and manage the sleds from a si...

Page 16: ...The drivers that are applicable to your selection are displayed 4 Download the drivers you require to a diskette drive USB drive CD or DVD 16 ...

Page 17: ...he next screen Up arrow Moves to the previous field Down arrow Moves to the next field Enter Enables you to type a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area NOTE This feature is applicable for the standard graphic browser only Esc Moves to the previous page until you view t...

Page 18: ...onsole Redirection To enable Console Redirection in System Setup select System BIOS Serial Communication On with Console Redirection via COMx or Auto if a serial terminal is present System Setup Main Menu Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC Settings utility is an interface to set up and configure the...

Page 19: ...ty Displays options to configure the system security settings such as system password setup password TPM security It also enables or disables support for the power and NMI buttons on the system Miscellaneous Settings Displays options to change the system date time and so on System Information screen You can use the System Information screen to view system properties such as Service Tag system mode...

Page 20: ...y configuration is installed If this field is set to Disabled the system supports Non Uniform Memory architecture NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled Snoop Mode Snoop Mode options available are Disabled Home Snoop Early Snoop Cluster on Die By default the Snoop Mode option is set to Disabled The field is only available when Node Interleaving...

Page 21: ...isables the execute disable memory protection technology feature By default the Execute Disable option is set to Enabled Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Configurable TDP Allows reconfiguration of Thermal Design Power TDP to lower l...

Page 22: ...splays the drive model of the selected device Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Port B Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off ...

Page 23: ...y available in UEFI boot mode BIOS does not control network settings in the BIOS boot mode For BIOS boot mode the network settings are handled by the network controllers option ROM To view the Network Settings screen click System Setup Main Menu System BIOS Network Settings Menu Item Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI boot option is created for the...

Page 24: ...le Root I O Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled OS Watchdog Timer If your system stops responding this watchdog timer aids in the recovery of your operating system When this field is set to Enabled the operating system is allowed to initialize the timer When it is set to Disabled the default the timer will have no effect on the system Memory ...

Page 25: ...ile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller NOTE The following parameters are available only when the System Profile is set to Custom CPU Power Management Sets the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Memory Frequency Sets the speed of the system memory You ...

Page 26: ...t option is set to Enabled for all system profiles except Custom NOTE This option can be disabled only if the C States option in Custom mode is set to disabled NOTE When C States set to Enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance System Security Settings screen The System Security screen allows you to perform specific functions such as setting...

Page 27: ...he AC Power Recovery option is set to Last UEFI Variable Access Provides varying degrees of securing UEFI variables When set to Standard the default UEFI variables are accessible in the Operating System per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order Secure Boo...

Page 28: ... F2 Prompt on Error Enables or disables the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating system does not support UEFI video output standards Thi...

Page 29: ...m attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One Shot Boot Menu Takes you to the boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle C...

Page 30: ...a system or setup password Prerequisites NOTE The password jumper enables or disables the System Password and Setup Password features For more information on the password jumper settings see System board jumper settings You can assign a new System Password or Setup Password or change an existing System Password or Setup Password only when the password jumper setting is enabled and Password Status ...

Page 31: ...a message and prompts you to re enter your password You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and must be powered down Even after you shut down and restart the system the error message is displayed until the correct password is entered NOTE You can use the Password Status option in conj...

Page 32: ... option you can assign a system password You cannot disable or change an existing system password NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes Embedded systems management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server s lifecycle The Lifecycle Con...

Page 33: ...g the iDRAC Settings utility 1 Turn on or restart the managed system 2 Press F2 during Power on Self test POST 3 In the System Setup Main Menu page click iDRAC Settings The iDRAC Settings page is displayed 33 ...

Page 34: ...M blank Internal Dual SD Module card The following components are Field Replaceable Units FRUs Removal and installation procedures should be performed only by Dell certified service technicians Heatsink Processors System board Safety instructions CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your ...

Page 35: ...simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing a sled Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before wor...

Page 36: ...edure listed in After working inside your system Installing a sled 1 Press the release button on the sled handle to the open position 2 Align the sled with the bay on the enclosure 3 Slide the sled into the enclosure until the sled connectors are firmly engaged with the interposer connectors The sled handle rotates toward the enclosure as the sled slides into the enclosure 4 Press the sled handle ...

Page 37: ...the cooling shroud Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instruction...

Page 38: ...moving and installing a cooling shroud 1 cooling shroud latch 2 finger hold points 3 cooling shroud 4 cooling shroud guide 5 cooling shroud guide slot on chassis Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system Related Links Installing the cooling shroud 38 ...

Page 39: ...and DDR4 voltage specifications NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 2133 MT s 1866 MT s 1600 MT s or 1333 MT s depending on System profile selected for example Performance Optimized Custom or Dense Configuration Optimized Maximum supported DIMM frequency of the processors The system contains eight memory sockets split into two sets of fo...

Page 40: ... Processor 2 channel 0 slot B2 channel 1 slot B1 channel 2 slot B3 channel 3 slot B4 General memory module installation guidelines Your system supports Flexible Memory Configuration enabling you to configure and run the system any valid chipset architectural configuration The following are the recommended guidelines for best performance LRDIMMs and RDIMMs must not be mixed x4 and x8 DRAM based DIM...

Page 41: ... Processor type in Watts Heat sink width Number of DIMMs Maximum system capacity Reliability Availability and Serviceability RAS features Single processor 120 W or 140 W 68 mm 4 4 Dual processor 120 W 68 mm 8 8 Mode specific guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected NOTE x4 and x8 DRAM based DIMMs can be mixed pr...

Page 42: ...ode permits unbalanced configurations eg 2 1 1 1 DPC combinations Optimized independent channel C1 1 C2 1 C1 2 C2 2 C1 3 C2 3 Populate in this order odd amount of DIMMs per CPU allowed Memory mirroring Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available ...

Page 43: ...3 Memory configurations single processor System Capacity in GB DIMM Size in GB Number of DIMMs Organization and Speed DIMM Slot Population 4 4 1 1R x8 2133 MT s A1 8 4 2 1R x8 2133 MT s A1 A2 8 8 1 2R x4 2133 MT s A1 16 4 4 1R x8 2133 MT s A1 A2 A3 A4 16 8 2 2R x8 2133 MT s A1 A2 16 16 1 2R x4 2133 MT s A1 32 8 4 2R x8 2133 MT s A1 A2 A3 A4 32 16 2 2R x4 2133 MT s A1 A2 32 32 1 2R x4 2133 MT s A1 ...

Page 44: ...isites WARNING The memory modules are hot to touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting a...

Page 45: ...ng sure not to touch the middle of the memory module or metallic contacts 3 Remove the memory module from the socket Figure 9 Removing the memory module 1 memory module 2 memory module socket 3 memory module ejector 2 Next steps 1 If you are removing the memory module permanently install a memory module blank 2 Install the memory module 3 Install the cooling shroud 4 Follow the procedure listed in...

Page 46: ...odule socket 2 Press the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket CAUTION Handle each memory module only on either card edge making sure not to touch the middle of the memory module 3 Align the the memory module with the key on the socket and insert the memory module in the socket NOTE The memory module socket has an alignment key that ...

Page 47: ...one by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety inst...

Page 48: ...e card a Remove the screws securing the PCIe mezzanine card to the SSD cage b Slide the mezzanine card back and lift the card away from the SSD cage c Remove the PCIe mezzanine card bridge and keep it aside for future use CAUTION To prevent damage to the PCIe mezzanine card you must hold the card only by its edges 48 ...

Page 49: ...nine card 6 SSD cage Next steps 1 Install the PCIe mezzanine card 2 Install the SSD cage 3 If applicable reconnect the disconnected storage devices 4 If applicable reconnect the disconnected USB devices 5 Follow the procedure listed in After working inside your system Related Links Removing the SSD cage Installing the PCIe mezzanine card Installing the SSD cage 49 ...

Page 50: ...llips 2 screwdriver ready Steps 1 To install the PCIe mezzanine card a Place the SSD cage upside down with the USB ports to your right b Slide the PCIe mezzanine card on to the SSD cage c Secure the card in place with the screws d Install the PCIe mezzanine card bridge CAUTION To prevent damage to the PCIe mezzanine card you must hold the card only by its edges 2 To install the SSD cage base cover...

Page 51: ...be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety ...

Page 52: ... 3 If applicable remove the SD card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instruct...

Page 53: ...e repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If connec...

Page 54: ...l the SSD cage 2 Install the IDSDM card 3 If applicable install the SD cards 4 Reconnect any disconnected USB devices 5 Follow the procedure listed in After working inside your system Related Links Removing an internal SD card Removing the SSD cage Installing the SSD cage Installing the IDSDM card Installing an internal SD card 54 ...

Page 55: ...side your system 3 Remove the SD card 4 Disconnect any connected USB devices 5 Remove the SSD cage 6 Remove the IDSDM card 7 Keep the Phillips 2 screwdriver ready CAUTION To prevent damage to the IDSDM card you must hold the card only by its edges Steps 1 Slide the IDSDM card into the slot on the SSD cage 2 Align the IDSDM card with the standoff on the SSD cage and the USB port slots on the front ...

Page 56: ...support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the SD vFlash card from the card slot Steps 1 Insert the contact pin end of the SD card into the ...

Page 57: ... slot NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next steps 1 Follow the procedure listed in After working inside your system LAN on Motherboard LOM riser card The LOM riser card installed in your system is an integrated network interface controller You can remove and install the LOM riser card Removing the LOM riser car...

Page 58: ...should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE You must remove the LOM riser card to replace a faulty LOM riser card or se...

Page 59: ...ice technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This is a Field Replaceable Unit FRU Removal and install...

Page 60: ...rocedure for the remaining two screws Figure 16 Removing and installing the 120 W heat sink 1 captive screw 4 2 heat sink 3 processor socket 4 screw hole 4 2 To remove a 140 W heat sink perform the following steps a Loosen one of the screws that secure the heat sink over CPU 1 to the system board Wait 30 seconds for the heat sink to loosen from the processor b Remove the screw diagonally opposite ...

Page 61: ...e online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians WARNING The processor will be hot to touch for some time a...

Page 62: ...system NOTE You can update the system BIOS by using Lifecycle Controller 4 Remove the cooling shroud 5 Remove the heat sink 6 Keep the Phillips 2 screwdriver ready Steps 1 Using a clean lint free cloth remove any thermal grease from the surface of the processor shield CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not fir...

Page 63: ...the vacant socket to ensure proper system cooling The processor blank covers the vacant sockets for the DIMMs and the processor Figure 19 Installing and removing a processor 1 socket release lever 1 2 pin 1 corner of the processor 3 processor 4 slot 4 5 processor shield 6 socket release lever 2 7 processor socket 8 tab 4 Next steps 1 If you are removing the processor permanently install the proces...

Page 64: ...he compressed download file to install the update on your system NOTE You can update the system BIOS by using Lifecycle Controller 4 Remove the processor blank 5 Keep the Phillips 2 screwdriver ready NOTE If you are installing a single processor it must be installed in socket CPU 1 Steps 1 Unpack the new processor 2 Locate the processor socket 3 If installed remove the socket protective cap 4 Unla...

Page 65: ...AUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE ...

Page 66: ... installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt The screw tension should be no more than 6 in lb 6 9 cm kg 6 Repeat the procedure for the remaining screws Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter System Setup and check that the processor infor...

Page 67: ...y repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that y...

Page 68: ...cooling shroud Installing a processor Installing a heat sink Installing a processor and DIMM blank Installing the cooling shroud Installing a processor and DIMM blank Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone se...

Page 69: ...t swap drive carriers that fit in the drive bays and these drives connect to the system board through the SSD backplane board SSD installation guidelines In a dual SSD bay sled that has a single SSD installed an SSD blank must be installed in the vacant drive bay to maintain proper airflow Shutdown procedure for servicing an SSD NOTE This section applies only to situations where the sled must be p...

Page 70: ...SD carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that c...

Page 71: ...s directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Take the SSD offline and wait until the SSD indicator LEDs on the carrier are off NOTE When all indicators are off the drive is ready ...

Page 72: ...cement hot swappable SSD is installed and the sled is powered on the SSD automatically begins to rebuild Make absolutely sure that the replacement SSD is blank or contains data that you wish to have over written Any data on the replacement SSD is immediately lost after the SSD is installed NOTE You must remove an SSD to upgrade an SSD or replace a faulty SSD 1 Ensure that you read the Safety instr...

Page 73: ...lated Links Removing an SSD blank Installing an SSD into an SSD carrier Removing an SSD blank Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by ...

Page 74: ...place Related Links Removing an SSD carrier Removing the SSD cage Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your ...

Page 75: ... SSD cage to the chassis 2 Holding the SSD cage by its edges lift it away from the sled Figure 25 Removing and installing an SSD cage 1 chassis 2 guide pin slot 4 3 SSD cage 4 screw 4 5 guide pin 4 Next steps 1 Install the SSD cage 2 Install the SSD s 3 Reconnect the USB devices 4 Follow the procedure listed in After working inside your system Related Links Removing an SSD carrier Installing the S...

Page 76: ...cedure listed in Before working inside your system 3 Keep the Phillips 1 screwdriver ready Steps 1 Align the slots on the sides of the SSD cage with the guide pins on the chassis 2 Push the SSD cage into the chassis until the screw holes on the chassis are aligned with the holes on the SSD cage 3 Slide the SSD cage into the chassis till the IDSDM card connector engages completely with the connecto...

Page 77: ...ith the product CAUTION To prevent damage to the SSDs and the SSD backplane you must remove the SSD carriers from the sled before removing the SSD backplane CAUTION You must note the bay number of each SSD and temporarily label them before removal so that you can reinstall them into their original bays 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working i...

Page 78: ...e SSD backplane Installing an SSD carrier Installing the SSD backplane Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by ...

Page 79: ...There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions See the safety instructions that came with your system for additional information CAUTION Many repairs may only be done by a certified service technician You should o...

Page 80: ...r at least an hour 7 Reconnect the sled after an hour has passed 8 Enter System Setup and if the time and date are still incorrect see Getting help Related Links Installing the cooling shroud System board Removing the system board Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your pr...

Page 81: ...ide your system 3 Remove the following components Processor s and heat sink s Memory modules Cooling shroud SSD carriers SSD backplane SSD cage PCIe mezzanine card LOM riser card 4 Keep the Phillips 2 screwdriver along with the 4 mm and 5 mm Hex nut drivers ready CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION You must temporarily label the SSD...

Page 82: ...board holder 2 system board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Related Links Removing a processor Removing memory modules Removing the cooling shroud Removing an SSD carrier Removing the SSD backplane Removing the SSD cage Removing the PCIe mezzanine card Removing the LOM riser card Installing the system board 82 ...

Page 83: ...w system board assembly 5 Keep the Phillips 2 screwdriver the 4 mm and 5 mm Hex nut drivers ready CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis Steps 1 Align the system board with the standoffs on the chassis 2 Secure the system board to t...

Page 84: ...sy Restore feature if you do not know the Service Tag of your system The Easy Restore feature allows you to restore your system s Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in an rSPI card automatically If BIOS detects a new system board and the Service Tag in the rSPI card BIOS prompts the user to restore the bac...

Page 85: ...CAUTION Do not attempt to remove the Trusted Platform Module TPM from the system board Once the TPM is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM breaks the cryptographic binding and it cannot be re installed or installed on another system board Installing the Trusted Platform Module Prerequisites CAUTION Many repairs may only be do...

Page 86: ... Status changes to Enabled Activated Re enabling the TPM for TXT users 1 While booting your system press F2 to enter System Setup 2 In the System Setup Main Menu click System BIOS System Security Settings 3 In the TPM Security option select On with Pre boot Measurements 4 In the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 In the System ...

Page 87: ...ervicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Before performing the following procedure ensure that you have installed the memory modules according to the memory installation guidelines for the sled Steps 1 Restart the sled a Press the power button once to turn off the sled b Press the power button ag...

Page 88: ...troller is enabled 4 Ensure that any required device drivers are installed and configured correctly 5 Remove the SSD 6 Reinstall the SSD in the slot If the SSD functions properly in the slot the SSD carrier could have intermittent problems Replace the SSD carrier a If the sled has a secondary drive bay install the SSD in the secondary drive slot and test the drive b If the SSD functions properly i...

Page 89: ...laced SD card is enabled when you reinstall the sled in the enclosure 3 Remove the sled from the enclosure 4 If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 1 has failed a Remove the SD card from SD card slot 1 b Remove the SD card present in SD card slot 2 and insert it into SD card slot 1 c Install a new SD card in ...

Page 90: ...an You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product The battery maintains the sled configuration date and time information in...

Page 91: ...em configuration information This situation is caused by a defective battery NOTE Some software may cause the sled s time to speed up or slow down If the sled operates normally except for the time maintained by the System Setup the problem may be caused by a software rather than by a defective battery 91 ...

Page 92: ...duce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate ...

Page 93: ...s that are executed System Health Provides the current overview of the system performance Event Log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the Dell Enhanced Pre boot System Assessment User Guide at dell com support home 93 ...

Page 94: ... that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product For information on resetting the password jumper to disable a password see Disabling a forgotten password Table 5 System board jumper settings Jumper Setting Description PWRD_EN default The password feature is enabled The password feature is disabled NVRAM_CLR default ...

Page 95: ...DSDM vFlash and USB connector 3 J_SSDBP SSD backplane connector 4 CPU2 Processor socket 2 5 BAT1 System battery 6 A4 A3 A2 A1 Memory module sockets processor 1 7 J_MIDPLANE1 Sled connector to the interposer card 8 PWR_CONN Power connector 9 LOM RISER LOM riser card connector 10 CPU1 Processor socket 1 11 B4 B3 B2 B1 Memory module sockets processor 2 12 TPM TPM connector 95 ...

Page 96: ... or the CMC 2 Remove the sled from the enclosure 3 Relocate the jumper plug to disable the password feature 4 Install the sled in the enclosure 5 Turn on the sled When the sled is on the power on indicator is solid green Allow the sled to finish booting The existing passwords are not disabled erased until the system boots with the password jumper removed However before you assign a new system and ...

Page 97: ...ies RDIMMs 4 GB 8 GB 16 GB and 32 GB LR DIMM 32 GB and 64 GB Minimum RAM 4 GB RDIMM and 32 GB LR DIMM Maximum RAM 256 GB RDIMM and 512 GB LR DIMM Raid Controller Controller type PERC S130 Drives SSD One or two 1 8 inch uSATA SSD s Connectors Front USB Two USB ports one USB 3 0 compliant port and one USB 2 0 compliant port Internal SD card One internal SD card dedicated for the hypervisor and one f...

Page 98: ...er 550 ft Environmental NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Maximum Temperature Gradient Operating and Storage 20 C h 36 F h Storage Temperature Limits 40 C to 65 C 40 F to 149 F Temperature Continuous Operation Temperature Ranges for altitude less than 950 m or 3117 ft 10 C to 35 C 50...

Page 99: ...equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the customer Air Filtration NOTE Applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an offi...

Page 100: ...mum corrosive contaminant levels measured at 50 relative humidity Copper Coupon Corrosion Rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver Coupon Corrosion Rate 200 Å month as defined by AHSRAE TC9 9 100 ...

Page 101: ...rt page that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by De...

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