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1-8

User’s Guide

Getting Help

If at any time you do not understand a procedure described in this guide, or if your
system does not perform as expected, Dell provides a number of tools to help you.
For more information on these help tools, see “Getting Help” in your

Installation and

Troubleshooting Guide.

Safety, Regulatory, and Warranty 

Information

For safety, regulatory, and warranty information for your system, see the

System

Information document included with your system.

Summary of Contents for PowerEdge 350

Page 1: ...tion Devices 1 7 Surge Protectors 1 7 Line Conditioners 1 7 Uninterruptible Power Supplies 1 7 Getting Help 1 8 Safety Regulatory and Warranty Information 1 8 Chapter 2 Using the Dell OpenManage Server Assistant CD 2 1 Starting the Dell OpenManage Server Assistant CD 2 1 Setup Mode 2 1 Service Mode 2 1 Navigating the CD 2 2 Setting Up Your System 2 2 Server Setup Mode 2 2 Running System Diagnostic...

Page 2: ...ystem Setup 3 11 Deleting or Changing an Existing Supervisor Password 3 12 Using the User Password Feature 3 12 Assigning a User Password 3 13 Operating With a User Password Installed 3 14 Deleting or Changing an Existing User Password 3 14 Deleting a Forgotten Password 3 14 Appendix A Technical Specifications A 1 Appendix B I O Ports and Connectors B 1 I O Ports and Connectors B 1 Serial Ports B ...

Page 3: ...B 2 Figure B 3 Pin Numbers for the Keyboard Connector B 3 Figure B 4 Pin Numbers for the Mouse Connector B 4 Figure B 5 Pin Numbers for the Video Connector B 4 Figure B 6 Pin Numbers for the USB Connector B 5 Tables Table 1 1 Front Panel Indicators 1 5 Table 1 2 Front Panel Switches 1 6 Table 3 1 System Setup Navigation Keys 3 2 Table A 1 Technical Specifications A 1 Table B 1 Serial Port Pin Assi...

Page 4: ...xii ...

Page 5: ...ing the utilities and diagnostics Chapter 3 Using the System Setup Program Overview of configuration changes to the system and password features Appendix A Technical Specifications Overview of technical specifications of PowerEdge 350 systems Appendix B I O Ports and Connectors Overview of ports and connectors on the back panel of your system Glossary Definitions of terms acronyms and abbreviation...

Page 6: ...ystem Technical information files sometimes called readme files may be installed on the hard disk drive to provide last minute updates about technical changes to the system or advanced technical reference material intended for experienced users or technicians Documentation updates are sometimes included with the system to describe changes to the system or software Always read these updates before ...

Page 7: ...e are presented in lowercase italics constant parameters are presented in lowercase bold The brackets indicate items that are optional Example del drive path filename p Command lines consist of a command and may include one or more of the com mand s possible parameters Command lines are presented in the Courier New font Example del c myfile doc Screen text is a message or text that you are instruc...

Page 8: ...viii ...

Page 9: ...peripherals to the system it is generally not necessary unless troubleshooting the system System Features PowerEdge 350 systems contain the following major features An Intel Celeron microprocessor with 128 kilobytes KB of level 2 L2 cache memory and a minimum operating speed of 600 megahertz MHz or An Intel Pentium III microprocessor with 256 KB of L2 cache memory and an operating speed of 750 MHz...

Page 10: ...Troubleshooting Guide Supported Operating Systems Dell supports the following network operating systems for use on PowerEdge 350 systems Microsoft Windows 2000 Server Microsoft Windows NT Server 4 0 Red Hat Linux 7 x NOTE Installation service and support for other operating systems are available through DellPlus For more information see Getting Help in your Installation and Troubleshooting Guide S...

Page 11: ...e 1 1 Removing the Optional Front Bezel Front Panel Features Figure 1 2 shows the main features on the system front panel Figure 1 2 Front Panel Features tabs 2 system indicators 5 serial port 2 diskette drive CD ROM drive system switches 3 ...

Page 12: ... 3 and Figure 1 4 Figure 1 3 Front Panel Indicators Figure 1 4 Front Panel Indicators Bezel Removed LAN 1 activity link indicator system fault indicator hard disk drive activity indicator power indicator LAN 2 activity link indicator LAN 1 activity link indicator system fault indicator hard disk drive activity indicator power indicator LAN 2 activity link indicator ...

Page 13: ...ted in other areas of the front panel Figure 1 5 Front Panel Switches Table 1 1 Front Panel Indicators Indicator Color Function Power Green Lights up when the system is connected to an AC power source blinks when the sys tem is in sleep mode System fault Amber Blinks during system startup or when a system fault is detected Hard disk drive activity Green Blinks when hard disk drive activity occurs ...

Page 14: ...1 6 Back Panel Connections Table 1 2 Front Panel Switches Switch Function Power switch Turns power to the system board on or off NOTE To turn system power off press and hold this switch for at least 4 seconds Sleep switch Places the system in sleep mode Reset switch Reboots the system If the system locks up and you cannot shut down the system using the operating system press the reset switch seria...

Page 15: ...ch occur when the voltage drops more than 20 percent below the normal AC line voltage level Line Conditioners Line conditioners go beyond the overvoltage protection of surge protectors Line con ditioners keep a system s AC power source voltage at a fairly constant level and therefore can handle brownouts Because of this added protection line conditioners cost more than surge protectors up to sever...

Page 16: ...rform as expected Dell provides a number of tools to help you For more information on these help tools see Getting Help in your Installation and Troubleshooting Guide Safety Regulatory and Warranty Information For safety regulatory and warranty information for your system see the System Information document included with your system ...

Page 17: ... Dell OpenManage Server Assistant main screen gives you the option to choose one of the supported languages as the language for the screen text You can choose a language at any time from the main screen Setup Mode To set up your system as well as to access the utilities drivers and other items avail able on the Dell OpenManage Server Assistant CD insert the Dell OpenManage Server Assistant CD into...

Page 18: ... the operating system setup and configuration process The program prompts you to select the operating system used on the drive and leads you through a step by step process to install the operating system To start the Server Setup program perform the following steps 1 Click the SETUP icon at the top of the screen 2 Click Server Setup After you start the Server Setup program follow the directions on...

Page 19: ...nManage IT Assistant you can enter an asset tag number for your sys tem An asset tag number can have up to ten characters and any combination of characters excluding spaces To create an asset tag number perform the following steps 1 From the Dell OpenManage Server Assistant CD select Dell OpenManage IT Assistant in Read Write mode 2 From the main Dell OpenManage IT Assistant window select Servers ...

Page 20: ...2 4 User s Guide ...

Page 21: ...t up your system run the System Setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you print the System Setup screens by pressing Print Screen or record the information for future reference Before you use the System Setup program you need to know the kind of diskette drive s and hard disk drive s installed in your system If y...

Page 22: ...xception to this routine It is normal to receive an error message the first time you boot your system after installing a memory upgrade In that situa tion do not refer to POST Beep Codes and System Messages Instead follow the instructions for performing a memory upgrade in Memory Modules in your Installation and Troubleshooting Guide If you are given an option of pressing either F1 to continue or ...

Page 23: ...n any submenu or displays the exit confirmation window and asks whether changes can be discarded when pressed in any major menu Loads the default values for all fields A menu appears asking you to confirm Select Yes to load the default options select No to remain in the System Setup program Saves the current field values and exits System Setup A menu appears asking you to confirm Select Yes to sav...

Page 24: ...e that along the top of the screen is the BIOS SETUP UTILITY menu bar con taining the following BIOS SETUP UTILITY menu options Main Advanced Security Boot System Management Exit These menu option items are explained in more detail in the following subsections The following options or information fields appear on the Main BIOS SETUP UTILITY screen BIOS Version Displays the basic input output syste...

Page 25: ...nk 0 Memory Bank 1 Memory Bank 2 Memory Bank 3 Displays the memory type for each memory back If no memory is present Not Installed dis plays This option has no user selectable settings Language Selects the language used by the systems BIOS The options are English the default option French German Italian Spanish Memory Configuration Allows you to turn error reporting on or off NOTE This option is o...

Page 26: ...es the following IDE devices IDE Controller Disabled disables your system s integrated IDE controller Primary enables only your system s primary IDE controller Secondary enables your system s secondary IDE controller Both the default enables both of your system s IDE controllers Hard Disk Predelay Selects your system s hard disk drive predelay 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21...

Page 27: ... write protect for the diskette drive Event Log Configuration Configures the following event log options Event Log Displays whether or not space is available in your system s event log This option has no user configurable settings Event Log Validity Displays whether or not the contents of your sys tem s event log are valid This option has no user configurable settings Clear All Event Logs Clears y...

Page 28: ...em to the same state it was in before the power failed NOTE To enable to BIOS to correctly set this feature your system must be shut down using the power switch On Modem Ring Determines whether or not your system will Stay Off the default or Power On when its power is off and the modem is ringing On LAN Determines whether or not your system will Stay Off or Power On the default when a local area n...

Page 29: ... Loads your system s custom settings This option has no user configurable settings Save Custom Defaults Saves your system s custom settings This option has no user configurable settings Discard Changes Discards your system s changes This option has no user configurable settings Using the System Password Features NOTICE The password features provide a basic level of security for the data on your sy...

Page 30: ...sword controls the user password access to the system setup See Security Menu earlier in this chapter for a description of the levels of user password access When a supervisor password is assigned the setting shown for the Set Supervisor Password option is Installed When no supervisor password is assigned and the password jumper on the system board is in the uninstalled position its default the se...

Page 31: ...y turning the system off and then on again Using Your Supervisor Password to Secure Your System Setup If the Supervisor Password Is option is set to Installed the following prompt appears Enter CURRENT Password After you type the correct supervisor password and press Enter you can log on to the system as you normally would If a wrong or incomplete supervisor password is entered the following messa...

Page 32: ...rvisor Password System Setup Only found earlier in this chapter Using the User Password Feature Your Dell system is shipped to you without the user password feature installed If sys tem security is a concern you should operate your system with user password protection You can assign a user password whenever you use the System Setup program After a user password is assigned only those who know the ...

Page 33: ...your system will only accept M Certain keys and key combinations are not valid If you enter one of these keys or combinations the system does not accept them To erase a character when entering your password press Backspace or the left arrow key NOTE To escape from the field without assigning a user password press the Esc key at any time prior to completing step 4 5 Press Enter The system prompts y...

Page 34: ...pe your current user password and press Enter The system prompts you to Enter User Password NOTE If you want to delete the password and not enter a new password press Enter without typing in a new password leaving the Enter User Password field blank 5 To assign a new password follow the procedure from step 4 in Assigning a User Password found earlier in this chapter Deleting a Forgotten Password I...

Page 35: ... cache 128 KB internal to microprocessor for the Cele ron processor 256 KB for the Pentium III microprocessor Math coprocessor internal to microprocessor Expansion Bus Bus type PCI bus Expansion slots one full length PCI one low profile PCI occupied by video controller Memory DIMM sockets 72 bit wide 168 pin sockets DIMM capacities 128 or 256 MB registered SDRAM DIMMs must be rated for 100 MHz ope...

Page 36: ...deo 15 pin connector on expansion card PS 2 style keyboard 6 pin mini DIN PS 2 compatible mouse 6 pin mini DIN Video Video type PCI video controller VGA connector Video memory standard 8 MB SDRAM Power1 AC power supply Wattage 125 W Voltage 100 to 120 V at 50 Hz 200 to 240 V at 60 Hz System battery CR2032 3 V lithium coin cell 1 Under typical line conditions and over the entire system ambient oper...

Page 37: ...ep of 3 to 200 Hz for 15 minutes Storage 0 5 G at 3 to 200 Hz for 15 minutes Maximum shock Operating six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 41 G for up to 2 ms Storage non operational six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G fo...

Page 38: ...A 4 User s Guide ...

Page 39: ...nnectors The I O ports and connectors on the back panel of the system are the gateways through which the system communicates with external devices such as a keyboard mouse printer and monitor Figure B 1 identifies the I O ports and connectors for your system Figure B 1 I O Ports and Connectors serial port 1 AC power receptacle keyboard and mouse connectors 2 USB connectors 0 top and 1 LAN connecto...

Page 40: ...rial ports are COM1 and COM2 Serial Port Connectors If you reconfigure your hardware you may need pin number and signal information for the serial port connectors Figure B 2 illustrates the pin numbers for the serial port connectors and Table B 1 defines the pin assignments and interface signals for the serial port connector Figure B 2 Pin Numbers for the Serial Port Connectors Table B 1 Serial Po...

Page 41: ...n number and signal information for the keyboard connector Figure B 3 illustrates the pin numbers for the keyboard connector and Table B 2 defines the pin assignments and interface signals for the key board connector Figure B 3 Pin Numbers for the Keyboard Connector Mouse Connector If you reconfigure your hardware you may need pin number and signal information for the mouse connector Figure B 4 il...

Page 42: ...he monitor If you reconfigure your hardware you may need pin number and signal information for the video connector Figure B 5 illustrates the pin numbers for the video connector and Table B 4 defines the pin assignments and interface signals for the video connector Figure B 5 Pin Numbers for the Video Connector Table B 3 Mouse Connector Pin Assignments Pin Signal I O Definition 1 MSDATA I O Mouse ...

Page 43: ...USB devices for their maximum current ratings If you reconfigure your hardware you may need pin number and signal information for the USB connectors Figure B 6 illustrates the USB connector and Table B 5 defines the pin assignments and interface signals for the USB connector Figure B 6 Pin Numbers for the USB Connector Table B 4 Video Connector Pin Assignments Pin Signal I O Definition 1 RED O Red...

Page 44: ...ates and asset tracking after hours and on weekends when LAN traffic is typically at a minimum Network Cable Requirements Your system s RJ45 NIC connectors are designed for attaching an unshielded twisted pair UTP Ethernet cable equipped with standard RJ45 compatible plugs Press one end of the UTP cable into the NIC connector until the plug snaps securely into place Connect the other end of the ca...

Page 45: ... 10BASE T networks use Category 3 or greater wiring and connectors For 100BASE TX networks use Category 5 or greater wiring and connectors The maximum cable run length from a workstation to a concentrator is 328 feet ft 100 meters m For 10BASE T networks the maximum number of daisy chained concentrators on one network segment is four ...

Page 46: ...B 8 User s Guide ...

Page 47: ...ta at one or more specified baud rate s through the COM serial port of a system BBS Abbreviation for bulletin board service A system that serves as a central location for accessing data or relaying messages by modem For example Dell s TechCon nect BBS contains the latest version of software such as video drivers and the Dell Directory If your system has a modem you can access the BBS and download ...

Page 48: ...e the data from RAM faster than from the disk drive CD ROM Abbreviation for compact disc read only memory CD ROM drives use optical technology to read data from compact discs CDs are read only storage devices you cannot write new data to a CD with standard CD ROM drives cm Abbreviation for centimeter s controller A chip or expansion card that controls the transfer of data between the micro process...

Page 49: ...skette based diagnostics display adapter See video adapter DMA Abbreviation for direct memory access A DMA channel allows certain types of data transfer between RAM and a device to bypass the microprocessor DRAC Acronym for Dell OpenManage Remote Assistant Card DRAM Abbreviation for dynamic random access memory A system s RAM is usually made up entirely of DRAM chips Be cause DRAM chips cannot sto...

Page 50: ... A host adapter implements communica tion between the system s bus and the controller for aperipheral Hard disk drive controller subsystems include integrated host adapter circuitry To add a SCSI ex pansion bus to your system you must install the appropriate host adapter Hz Abbreviation for hertz IC Abbreviation for integrated circuit I O Abbreviation for input output The key board and a printer f...

Page 51: ...for milliampere s mAh Abbreviation for milliampere hour s MB Abbreviation for megabyte s The term megabyte means 1 048 576 bytes how ever when referring to hard disk drive storage the term is often rounded to mean 1 000 000 bytes memory A system can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM for example an unqu...

Page 52: ...l device such as a printer a disk drive or a keyboard con nected to a system PGA Abbreviation for pin grid array a type of microprocessor socket that allows you to remove the microprocessor chip pixel Arranged in rows and columns a pixel is a single point on a video display Video resolution 640 x 480 for example is expressed as the number of pixels across by the number of pixels up and down POST A...

Page 53: ...stem memory is a synonym for RAM System Setup program System Setup program options allow you to configure your system s hardware Some options in the System Setup pro gram require that you reboot the system to effect a hardware configuration change Because the System Setup pro gram is stored in NVRAM any options that you set remain in effect until you change them again TCP IP Abbreviation for Trans...

Page 54: ...stem or video adapter video memory Most VGA and SVGA video adapters in clude VRAM or DRAM memory chips in addition to your system s RAM The amount of video memory installed prima rily influences the number of colors that a program can display with the appropriate video drivers and monitor capability video mode Video adapters normally support multiple text and graphics display modes Charac ter base...

Page 55: ... on LAN 3 8 on modem ring 3 8 on PME 3 8 quick boot 3 8 quiet boot 3 8 C connections I O 1 6 connectors keyboard 1 6 LAN 1 6 mouse 1 6 NIC 1 6 USB 1 6 creating an asset tag 2 3 creating diagnostic diskettes 2 3 D Dell OpenManage Server Assistant CD navigating 2 2 Server Setup mode 2 2 service mode 2 1 setup mode 2 1 starting 2 1 diagnostic diskettes creating 2 3 E entering the System Setup program...

Page 56: ...language 3 5 memory bank 0 3 5 main menu options continued memory bank 1 3 5 memory bank 2 3 5 memory bank 3 3 5 memory configuration 3 5 processor serial number 3 5 processor speed 3 5 processor type 3 4 system date 3 5 system time 3 5 total memory 3 5 main screen options 3 4 main setup screen 3 4 microprocessors 1 1 Intel Celeron 1 1 Intel Pentium III 1 1 mouse connector 1 6 N NIC connectors 1 6...

Page 57: ...g 2 2 system features 1 1 system management menu 3 9 system management menu options 3 9 baud rate 3 9 flow control 3 9 serial console redirection 3 9 system setup entering 3 1 menus 3 4 options 3 4 using 3 1 system setup options 3 2 3 4 advanced menu 3 6 boot menu options 3 8 exit menu 3 9 main screen 3 4 navigation keys 3 2 security menu 3 7 system management menu 3 9 System Setup program enterin...

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