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Before you begin packing the switch or component:
•
Ensure that you have retrieved the original shipping carton and packing materials.
Contact Dell if you do not have these materials, to learn about approved packing
materials. See “Returning Items for Warranty Repair or Credit” on page 163.
Ensure that you have the following parts and tools available:
•
Antistatic bag, one for each switch or component
•
Phillips (+) screwdriver, number 2
This topic describes:
•
Packing a J-EX4200 Switch for Shipping on page 167
•
Packing J-EX4200 Switch Components for Shipping on page 168
Packing a J-EX4200 Switch for Shipping
1.
On the console or other management device connected to the switch (to the master
switch in a Virtual Chassis configuration), enter the CLI operational mode and issue
the following command to shut down the switch software:
user@switch>
request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
2.
Disconnect power from the switch by performing one of the following:
•
If the power source outlet has a power switch, set it to the OFF (0) position.
•
If the power source outlet does not have a power switch, gently pull out the male
end of the power cord connected to the power source outlet.
3.
Remove the cables that connect the switch to all external devices. See “Disconnecting
a Fiber-Optic Cable from a J-EX Series Switch” on page 146.
4.
Remove all field-replaceable units (FRUs) from the switch.
5.
If the switch is installed on a wall, rack, or cabinet, have one person support the weight
of the switch while another person unscrews and removes the mounting screws.
6.
Remove the switch from the wall, rack, cabinet, or desk (see “Chassis Lifting Guidelines
for J-EX4200 Switches” on page 184) and place the switch in an antistatic bag.
7.
Place the switch in the shipping carton.
8.
Place the packing foam on top of and around the switch.
9.
If you are returning accessories or FRUs with the switch, pack them as instructed in
“Packing J-EX4200 Switch Components for Shipping” on page 168.
10.
Replace the accessory box on top of the packing foam.
11.
Close the top of the cardboard shipping box and seal it with packing tape.
12.
Write the RMA number on the exterior of the box to ensure proper tracking.
167
Chapter 16: Getting Help
Summary of Contents for PowerConnect J-EX4200
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Page 153: ...PART 4 Removing Switch Components Removing Switch Components on page 139 137 ...
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Page 167: ...PART 5 Switch and Component Maintenance Routine Maintenance on page 153 151 ...
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Page 171: ...PART 6 Troubleshooting Switch Components Troubleshooting Switch Components on page 157 155 ...
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Page 175: ...PART 7 Returning Hardware Getting Help on page 161 159 ...
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Page 221: ...PART 9 Compliance Information Compliance Information on page 207 205 ...
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Page 227: ...Declarations of Conformity for J EX4200 Switches 211 Chapter 21 Compliance Information ...
Page 229: ...PART 10 Index Index on page 215 213 ...
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