Dell P89G Service Manual Download Page 5

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Installing the display hinges........................................................................................................................................... 81

Display cable.........................................................................................................................................................................82

Removing the display cable.......................................................................................................................................... 82
Installing the display cable............................................................................................................................................ 83

Display back-cover and antenna assembly...................................................................................................................... 84

Removing the display back-cover............................................................................................................................... 84
Installing the display back-cover..................................................................................................................................86

Palm-rest and keyboard assembly.................................................................................................................................... 86

Removing the palmrest and keyboard assembly....................................................................................................... 86

4 Troubleshooting......................................................................................................................... 88

Enhanced Pre-Boot System Assessment (ePSA) diagnostics......................................................................................88

Running the ePSA diagnostics.....................................................................................................................................88

5 Getting help...............................................................................................................................92

Contacting Dell.................................................................................................................................................................... 92

Contents

Summary of Contents for P89G

Page 1: ...Vostro 3481 Service Manual Regulatory Model P89G Regulatory Type P89G004 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 01 Rev A00 ...

Page 3: ...e cover 16 Installing the base cover 18 Battery 19 Lithium ion battery precautions 19 Removing the battery 20 Installing the battery 20 Memory modules 21 Removing the memory module 21 Installing the memory module 22 WLAN card 23 Removing the WLAN card 23 Installing the WLAN card 24 Solid state drive Intel Optane memory module 25 Removing the M 2 2280 Solid state drive or Intel Optane memory Option...

Page 4: ... touch pad assembly 49 Installing the touch pad assembly 51 Display assembly 53 Removing the display assembly 53 Installing the display assembly 57 Power button board 59 Removing the power button board 59 Installing the power button board 60 Power button 61 Removing the power button 61 Installing the power button 62 System board 63 Removing the system board 63 Installing the system board 66 Power ...

Page 5: ...play back cover 86 Palm rest and keyboard assembly 86 Removing the palmrest and keyboard assembly 86 4 Troubleshooting 88 Enhanced Pre Boot System Assessment ePSA diagnostics 88 Running the ePSA diagnostics 88 System diagnostic lights 88 Flashing BIOS USB key 89 Flashing the BIOS 90 Backup media and recovery options 90 WiFi power cycle 90 Flea power release 90 5 Getting help 92 Contacting Dell 92 ...

Page 6: ...g a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a ...

Page 7: ...charges can damage circuits in ways that may not be obvious such as intermittent problems or a shortened product life span As the industry pushes for lower power requirements and increased density ESD protection is an increasing concern Due to the increased density of semiconductors used in recent Dell products the sensitivity to static damage is now higher than in previous Dell products For this ...

Page 8: ...he kit for a server environment is different than for a desktop or portable environment Servers are typically installed in a rack within a data center desktops or portables are typically placed on office desks or cubicles Always look for a large open flat work area that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being r...

Page 9: ... this task After you complete any replacement procedure ensure that you connect any external devices cards and cables before turning on your computer Steps 1 Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect your computer and all attached devices to their electrical o...

Page 10: ...ared to DDR3 which requires 1 5 volts of electrical power to operate DDR4 also supports a new deep power down mode that allows the host device to go into standby without needing to refresh its memory Deep power down mode is expected to reduce standby power consumption by 40 to 50 percent DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules as listed below Key notch differ...

Page 11: ...e Ethernet cable Audio Return Channel Allows an HDMI connected TV with a built in tuner to send audio data upstream to a surround audio system eliminating the need for a separate audio cable 3D Defines input output protocols for major 3D video formats paving the way for true 3D gaming and 3D home theater applications Content Type Real time signaling of content types between display and source devi...

Page 12: ...tter accommodate power hungry devices New power management features Full duplex data transfers and support for new transfer types Backward USB 2 0 compatibility New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3 0 USB 3 1 Gen 1 Speed Currently there are 3 speed modes defined by the latest USB 3 0 USB 3 1 Gen 1 specification They are Super Spee...

Page 13: ...B 3 0 USB 3 1 Gen 1 products External Desktop USB 3 0 USB 3 1 Gen 1 Hard Drives Portable USB 3 0 USB 3 1 Gen 1 Hard Drives USB 3 0 USB 3 1 Gen 1 Drive Docks Adapters USB 3 0 USB 3 1 Gen 1 Flash Drives Readers USB 3 0 USB 3 1 Gen 1 Solid state Drives USB 3 0 USB 3 1 Gen 1 RAIDs Optical Media Drives Multimedia Devices Networking USB 3 0 USB 3 1 Gen 1 Adapter Cards Hubs Compatibility The good news is...

Page 14: ...y Reboot to enable the Intel Optane memory NOTE Applications may take up to three subsequent launches after enablement to see the full performance benefits Disabling Intel Optane memory About this task CAUTION After disabling Intel Optane memory do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error The Intel Rapid Storage Technology user interface ...

Page 15: ...es 1 Follow the procedure in Before working inside your computer Steps 1 Push the SD card to release it from the computer 2 Slide the SD card out of the computer Installing the SD card Steps Slide the SD card into the slot until it clicks into place 3 Disassembly and reassembly 15 ...

Page 16: ...ng the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card Steps 1 Loosen the three captive screws 1 2 Remove the six M2 5x6 screws that secure the base cover to the palmrest and keyboard assembly 2 16 Disassembly and reassembly ...

Page 17: ... Pry the base cover from the top right corner 1 and continue to open the right side of the base cover 2 4 Lift the left side of the base cover and remove it off the system 3 Disassembly and reassembly 17 ...

Page 18: ...est and keyboard assembly 1 2 Press on the right side of the base cover till it snaps into place 2 3 3 Tighten the three captive screws and replace the six M2 5x6 screws that secure the base cover to the palmrest and keyboard assembly 1 2 18 Disassembly and reassembly ...

Page 19: ...ols of any kind to pry on or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a Lithium ion battery can be dangerous In such an instance contact for...

Page 20: ...ews that secure the battery to the palmrest and keyboard assembly 2 3 Lift the battery off the palmrest and keyboard assembly 3 Installing the battery Steps 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly 1 2 Replace the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 2 3 Connect the battery cable to the system board ...

Page 21: ...emoving the memory module Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Pry the clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 Disassembly and reassembly 21 ...

Page 22: ...odule with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 1 3 Press the memory module down until the clips secure it 2 NOTE If you do not hear the click remove the memory module and reinstall it 22 Disassembly and reassembly ...

Page 23: ...edure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the M2x3 screw that secures the WLAN card bracket to the system board 1 2 Slide and remove the WLAN card bracket that secures the WLAN cables 2 3 Disconnect the WLAN cables from the connectors on the WLAN card 3 4 Lift the WLAN card away from the connector 4 Disassembly and...

Page 24: ...under it Steps 1 Insert the WLAN card into the connector on the system board 1 2 Connect the WLAN cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN cables 3 4 Replace the single M2x3 screw to secure the WLAN bracket to the WLAN card 4 24 Disassembly and reassembly ...

Page 25: ...working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly 1 2 Remove the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 2 3 Slide and remove the thermal plate from the solid state drive Intel Optane slot 3 4 Slide and lif...

Page 26: ... the battery 2 Install the base cover 3 Install the SD card 4 Follow the procedure in after working inside your computer Removing the M 2 2230 Solid state drive Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard asse...

Page 27: ...2 Replace the single M2x2 screw that secures the solid state drive to the thermal plate 2 3 Align the notch on the solid state drive with the tab on the solid state drive slot 4 Slide and insert the tab solid state drive into the solid state drive slot 1 2 5 Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly 3 6 Replace the single M2x3 screw that secures...

Page 28: ...attery Removing the coin cell battery Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Using a plastic scribe gently pry the coin cell battery out of the slot on the I O board 1 2 Lift the coin cell battery off the system 2 28 Disassembly and reassembly ...

Page 29: ...the coin cell battery Steps 1 With the positive side facing up insert the coin cell battery into the battery socket on the I O board 1 2 Press the battery until it clicks into place 2 Disassembly and reassembly 29 ...

Page 30: ...cedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Lift the latch and disconnect the hard drive cable from the system board 1 2 Remove the four M2x3 screws that secure the hard drive assembly to the palm rest and keyboard assembly 2 3 Lift the hard drive assembly along with its cable off the palm rest and keyboard assembly 3 30 D...

Page 31: ... with the screw holes on the palm rest and keyboard assembly 1 2 Replace the four M2x3 screws that secure the hard drive assembly to the palm rest and keyboard assembly 2 3 Connect the hard drive cable to the system board and close the latch to secure the cable 3 Disassembly and reassembly 31 ...

Page 32: ...nside your computer Hard drive Removing the hard drive Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the hard drive assembly Steps 1 Disconnect the interposer from the hard drive assembly 32 Disassembly and reassembly ...

Page 33: ... Lift the hard drive bracket off the hard drive 2 Installing the hard drive Steps 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 1 2 Replace the four screws M3x3 that secure the hard drive bracket to the hard drive 2 Disassembly and reassembly 33 ...

Page 34: ...ry 3 Install the base cover 4 Install the SD card 5 Follow the procedure in after working inside your computer System fan Removing the system fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 34 Disassembly and reassembly ...

Page 35: ...able 1 and system fan cable 2 from the system board 2 Unroute the display cable from the system board 3 3 Remove the two M2x5 screws that secure the fan on to the plamrest and keyboard assembly and then lift the system fan off the system Disassembly and reassembly 35 ...

Page 36: ... 1 Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly 1 2 Replace the two M2x5 screws that secure the fan to the palm rest and keyboard board assembly 2 36 Disassembly and reassembly ...

Page 37: ...he display cable through the routing guides on the fan 1 4 Connect the display cable and fan cable to the system board 2 3 Next steps 1 Install the battery 2 Install the base cover Disassembly and reassembly 37 ...

Page 38: ...oosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Lift the heatsink off the system board 2 Installing the heatsink UMA Steps 1 Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board 1 2 In sequential order as...

Page 39: ...ollow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Remove the three M2x3 screws that secure the heatsink to the system board 2 3 Lift the heat...

Page 40: ...align the screw holes on the heatsink with the screw holes on the system board 1 2 Replace the three M2x3 screws that secure the heatsink to the system board 2 3 Tighten the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 3 40 Disassembly and reassembly ...

Page 41: ...oard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the base cover 3 Remove the battery Steps 1 Disconnect the VGA daughterboard cable from the VGA daughterboard 1 2 Remove the two M2x3 screws that secure the VGA daughterboard to the palm rest and keyboard assembly 2 3 Lift the VGA daughterboard away from the system 3 Disassembly and reassembly 41 ...

Page 42: ...oles on the VGA daughterboard with the screw holes on the palm rest and keyboard assembly 1 2 Replace the two M2x3 screws that secure the VGA daughterboard on the palm rest and keyboard assembly 2 3 Connect the VGA daughterboard cable to the VGA daughterboard 3 42 Disassembly and reassembly ...

Page 43: ...g inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the speaker cable from the system board 1 2 Unroute and remove the speaker cable from the routing guides on palm rest and keyboard assembly 2 Disassembly and reassembly 43 ...

Page 44: ...3 Lift the speakers along with the cable off the palm rest and keyboard assembly 44 Disassembly and reassembly ...

Page 45: ... before replacing the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in the slots on the palm rest and keyboard assembly 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 1 3 Connect the speaker cable to the system board 2 Disassembly and reassembly 45 ...

Page 46: ...he procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the speakers Steps 1 Open the latch and disconnect the hard drive cable from the system board 1 2 Open the latch and disconnect the I O board cable from the system board 2 3 Peel the I O board cable from the palm rest and keyboard assembly 3 46 Disassembly and reass...

Page 47: ...move the two M2x4 screws that secure the I O board to the palm rest and keyboard assembly 1 5 Lift the I O board along with the cable off the palm rest and keyboard assembly 2 Disassembly and reassembly 47 ...

Page 48: ...that secure the I O board to the palm rest and keyboard assembly 2 3 Adhere the I O board cable to the palm rest and keyboard assembly 1 4 Connect the I O board cable to the system board and close the latch to secure the cable 2 5 Connect the hard drive cable to the system board and close the latch to secure the cable 3 48 Disassembly and reassembly ...

Page 49: ...ving the touch pad assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the two M2x2 screws that secure the touch pad bracket to the palmrest and keyboard assembly 1 2 Lift the touch pad bracket off the palm rest and keyboard assembly 2 Disassembly and reassembly 49 ...

Page 50: ...d 1 4 Peel the tape that secures the touch pad to the palmrest and keyboard assembly 2 5 Remove the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 1 6 Lift the touch pad off the palmrest and keyboard assembly 2 50 Disassembly and reassembly ...

Page 51: ...vailable on the palm rest and keyboard assembly and the gap on either sides of the touch pad is equal Steps 1 Place the touch pad into the slot on the palmrest and keyboard assembly 1 2 Replace the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 2 Disassembly and reassembly 51 ...

Page 52: ...d cable into its connector on the system board and close the latch to secure the cable 2 5 Place the touch pad bracket into the slot on the palmrest and keyboard assembly 1 6 Replace the two screws M2x2 that secure the touch pad bracket to the palmrest and keyboard assembly 2 52 Disassembly and reassembly ...

Page 53: ...before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly Steps 1 Peel off the tape securing the wireless antenna from the system board 1 2 Open the latch and disconnect the display cable from the system board 2 3 Unroute the display cable from the routing guides on the palmrest and keyboard assembly 3 4...

Page 54: ...4 Remove the four M2 5x6 screws that secure the left and right hinges to the system board and palmrest and keyboard assembly 54 Disassembly and reassembly ...

Page 55: ...5 Lift the palmrest and keyboard assembly at an angle 6 Slide and remove the palmrest and keyboard assembly off the display assembly Disassembly and reassembly 55 ...

Page 56: ...7 After performing all the preceding steps you are left with display assembly 56 Disassembly and reassembly ...

Page 57: ...sembly under the hinges on the display assembly 1 2 Press the hinges down on the system board and palmrest and keyboard assembly 2 3 Replace the four M2 5x6 screws that secure the left and right hinges to the system board and palmrest and keyboard assembly Disassembly and reassembly 57 ...

Page 58: ... cable through the routing guides on the palmrest and keyboard assembly 1 2 5 Connect the display cable to the connector on the system board 3 6 Affix the antenna cables to the system board 4 58 Disassembly and reassembly ...

Page 59: ...side your computer Power button board Removing the power button board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the system fan 7 Remove the hard drive assembly 8 Remove the VGA daughterboard 9 Remove the display assembly Disassembly and reassembly 59 ...

Page 60: ...rd along with the cable off the palmrest and keyboard assembly 4 Installing the power button board Steps 1 Place the power button board into the slot on the palmrest and keyboard assembly 1 2 Replace the two M2x3 screws that secure the power button board to the palmrest and keyboard assembly 2 3 Affix the power button cable to the palmrest and keyboard assembly 3 4 Slide the power button cable to ...

Page 61: ...SD card 9 Follow the procedure in after working inside your computer Power button Removing the power button Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly 7 Remove the system fan 8 Remove the VGA daughterboard 9 Remove the display assembly Disassembly an...

Page 62: ...ard Steps Lift the power button off the palmrest and keyboard assembly Installing the power button Steps Using the alignment posts align and place the power button on the palmrest and keyboard assembly 62 Disassembly and reassembly ...

Page 63: ...card 10 Follow the procedure in after working inside your computer System board Removing the system board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the memory module 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard drive assembly 9 Remove the heatsink 10 Remove the system fan 11 Remove ...

Page 64: ...able 1 b eDP cable 2 c VGA daughterboard cable 3 d IO board cable 4 e Touchpad cable 5 f Keyboard cable 6 g Speaker cable 7 2 Remove the single M2x4 screw that secures the system board to the palmrest and keyboard assembly 1 3 Flip the system board off the palmrest and keyboard assembly 2 64 Disassembly and reassembly ...

Page 65: ...4 Disconnect the VGA daughterboard cable from the system board 1 5 Lift the system board off the palm rest and keyboard assembly 2 Disassembly and reassembly 65 ...

Page 66: ... and place the system board on the palmrest and keyboard assembly 2 3 Align the screw hole on the system board with the screw hole on the palmrest and keyboard assembly 1 4 Replace the single M2x4 screw that secures the system board to the palmrest and keyboard assembly 2 66 Disassembly and reassembly ...

Page 67: ...e following cables to the system board a Speaker cable 1 b Keyboard cable 2 c Touchpad cable 3 d IO board cable 4 e VGA daughterboard cable 5 f eDP cable 6 g Power adapter port cable 7 Disassembly and reassembly 67 ...

Page 68: ...nstall the SSD 8 Install the WLAN 9 Install the battery 10 Install the base cover 11 Install the SD card 12 Follow the procedure in after working inside your computer Power adapter port Removing the power adapter port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 68 Disassembly and reassembly ...

Page 69: ...palmrest and keyboard assembly 1 2 Peel the adhesive off the power adapter port cable 2 3 Lift the power adapter port along with its cable off the palmrest and keyboard assembly 3 Installing the power adapter port Steps 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the power adapter port to the palmrest and keyboar...

Page 70: ...ll the SSD card 8 Install the memory module 9 Install the WLAN card 10 Install the battery 11 Install the base cover 12 Install the SD card 13 Follow the procedure in after working inside your computer Display bezel Removing the display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 70 Disassembly and reassembly ...

Page 71: ...teps 1 Push both sides of the display hinge cover and lift it from the display back cover and antenna assembly 2 Pry the display bezel to release it from the display back cover and antenna assembly 1 3 Lift the display bezel off the display back cover and antenna assembly 2 Disassembly and reassembly 71 ...

Page 72: ...Installing the display bezel Steps 1 Align the display bezel with the display back cover and antenna assembly and then gently snap the display bezel into place 1 2 72 Disassembly and reassembly ...

Page 73: ...2 Insert the tabs on the display hinge cover to the slots on the display back cover and antenna assembly 3 Snap the display hinge cover into place Disassembly and reassembly 73 ...

Page 74: ... procedure in after working inside your computer Camera Removing the camera Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly 7 Remove the system fan 8 Remove the VGA daughterboard 9 Remove the display assembly 74 Disassembly and reassembly ...

Page 75: ...rom the camera module 2 3 Lift the camera module from the display back cover and antenna assembly 3 Installing the camera Steps 1 Connect the camera cable to the camera module 1 2 Using the alignment post adhere the camera module on the display back cover and antenna assembly 2 3 Route the camera cable through the routing channels 3 Disassembly and reassembly 75 ...

Page 76: ...D card 8 Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly 7 Remove the system fan 8 Remove the VGA daughterboard 76 Disassembly and reassembly ...

Page 77: ... and antenna assembly 1 2 Lift the display panel and turn it over 2 3 Peel the tape that secures the display cable to the back of the display panel 1 4 Lift the latch and disconnect the display cable from the display panel cable connector 2 5 Lift the display panel away from the display back cover and antenna assembly 3 Disassembly and reassembly 77 ...

Page 78: ...ps 1 Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable 1 2 Adhere the tape that secures the display cable to the back of the display panel 2 78 Disassembly and reassembly ...

Page 79: ... antenna assembly 3 4 Align the screw holes on the display panel with the screw holes on the display back cover and antenna assembly 1 5 Replace the four M2x2 screws that secure the display panel to the display back cover and antenna assembly 2 Disassembly and reassembly 79 ...

Page 80: ... card 8 Follow the procedure in after working inside your computer Display hinges Removing the display hinges Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly 7 Remove the system fan 8 Remove the VGA daughterboard 80 Disassembly and reassembly ...

Page 81: ...a assembly 1 2 Lift the hinges and brackets off the display back cover and antenna assembly 2 Installing the display hinges Steps 1 Align the screw holes on the hinges and brackets with the screw holes on the display back cover and antenna assembly 1 2 Replace the 10 M2 5x2 5 screws that secure the hinges to the display back cover and antenna assembly 2 Disassembly and reassembly 81 ...

Page 82: ...the base cover 8 Install the SD card 9 Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly 7 Remove the system fan 82 Disassembly and reassembly ...

Page 83: ...es on the display back cover and antenna assembly 1 2 Lift the camera cable and the display cable off the display back cover and antenna assembly 2 Installing the display cable Steps 1 Place the display cable and camera cable on the display back cover and antenna assembly 1 2 Route the display cable and camera cable through the routing guides on the display back cover and antenna assembly 2 Disass...

Page 84: ...LAN 8 Install the battery 9 Install the base cover 10 Install the SD card 11 Follow the procedure in after working inside your computer Display back cover and antenna assembly Removing the display back cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 84 Disassembly and reassembly ...

Page 85: ...daughterboard 9 Remove the display assembly 10 Remove the display bezel 11 Remove the display panel 12 Remove the camera 13 Remove the display cable About this task After performing all the preceding steps you are left with the display back cover Disassembly and reassembly 85 ...

Page 86: ...he display bezel 6 Install the display assembly 7 Install the hard drive assembly 8 Install the WLAN 9 Install the battery 10 Install the base cover 11 Install the SD card 12 Follow the procedure in after working inside your computer Palm rest and keyboard assembly Removing the palmrest and keyboard assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the S...

Page 87: ... fan 11 Remove the heatsink 12 Remove the VGA daughterboard 13 Remove the display assembly 14 Remove the power button board 15 Remove the power button 16 Remove the display bezel 17 Remove the display panel 18 Remove the display hinges 19 Remove the system board About this task After performing the preceding steps you are left with the palmrest and keyboard assembly Disassembly and reassembly 87 ...

Page 88: ...require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Running the ePSA diagnostics Steps 1 Turn on your computer 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow at the bottom left corner Diagnostics front page is displayed 5 Click the a...

Page 89: ...I video card chip failure 3 3 Recovery image not found 3 4 Recovery image found but invalid 3 5 Power rail failure 3 6 System BIOS Flash incomplete 3 7 Management Engine ME error Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off ...

Page 90: ...reen Backup media and recovery options Dell proposes multiple options for recovering Windows operating system on your Dell PC For more information see Dell Windows Backup Media and Recovery Options WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the inst...

Page 91: ...sconnect the power adapter from your computer 3 Press and hold the power button for 15 seconds to drain the flea power 4 Connect the power adapter to your computer 5 Turn on your computer Troubleshooting 91 ...

Page 92: ... and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the approp...

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