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When operating your equipment: 
 

 

Do not use your equipment in a wet environment, for example, near a bath tub, sink, or 
swimming pool or in a wet basement. 

 

Do not use AC powered equipment during an electrical storm. Battery powered devices may 
be used if all cables have been disconnected. 

 

Do not spill food or liquids on your equipment. 

 

Before you clean your equipment, disconnect it from the electrical outlet. Clean your device 
with a soft cloth dampened with water. Do not use liquids or aerosol cleaners, which may 
contain flammable substances. 

 

Clean the monitor display with a soft, clean cloth and water. Apply the water to the cloth, 
then stroke the cloth across the display in one direction, moving from the top of the display 
to the bottom. Remove moisture from the display quickly and keep the display dry. 

 

Long-term exposure to moisture can damage the display. Do not use a commercial window 
cleaner to clean your display. 

 

If your equipment does not operate normally - in particular, if there are any unusual sounds 
or smells coming from it - unplug it immediately and contact an authorized dealer or service 
center. 

 

Protecting Against Electrostatic Discharge 
 

Electrostatic discharge (ESD) events can harm electronic components inside your equipment. Under 
certain conditions, ESD may build up on your body or an object, such as a peripheral, and then 
discharge into another object, such as your computer. To prevent ESD damage, you should 
discharge static electricity from your body before you interact with any of your equipment’s internal 
electronic components, such as a memory module. You can protect against ESD by touching a metal 
grounded object (such as an unpainted metal surface on your computer’s I/O panel) before you 
interact with anything electronic. When connecting a peripheral (including handheld digital assistants) 
to your equipment, you should always ground both yourself and the peripheral before connecting it. In 
addition, as you work inside the equipment, periodically discharge any static charge your body may 
have accumulated. 

 

You can also take the following steps to prevent damage from electrostatic discharge: 

 

 

When unpacking a static-sensitive component from its shipping carton, do not remove the 
component from the antistatic packing material until you are ready to install the component. 
Just before un wrapping the antistatic package, be sure to discharge static electricity from 
your body. 

 

When transporting a sensitive component, first place it in an antistatic container or 
packaging. 

 

Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic 
floor pads and work bench pads. 

 
 
 
 
 
 
 
 
 

Summary of Contents for P2423B

Page 1: ... 1 Service Manual P2423B Version 01 Date 2021 10 27 ...

Page 2: ...TY General Power Safety 5 2 Exploded view diagram with list of items 6 3 Wiring connectivity diagram 8 4 How to connect and disconnect power cable connectivity cable 9 5 Disassembly and Assembly Procedures 11 5 1 Disassembly SOP 11 5 2 Assembly SOP 15 6 Trouble shooting instructions 19 ...

Page 3: ...or place equipment so close together that it is subject to recalculated or preheated air NOTE Review the weight limits referenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to...

Page 4: ...omponents inside your equipment Under certain conditions ESD may build up on your body or an object such as a peripheral and then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touchi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ...3 ASSY MF 1 4 ASSY SHD 1 5 PCBA I F BD 1 6 PCBA SPS BD 1 7 PCBA USB BD 1 8 PCBA CTRL BD 1 9 ASSY RC 1 10 ASSY STAND CLMN 1 11 ASSY STAND BASE 1 12 Power cable 1 See NOTE 13 DisplayPort 1 2 cable 1 See NOTE 14 VGA cable Japan only 1 80 meters 1 See NOTE 15 USB 3 2 Gen1 5 Gbps upstream cable 1 See NOTE 12 15 14 13 10 7 6 5 9 4 3 2 1 11 8 ...

Page 7: ...ps www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 8: ... 8 3 Wiring connectivity diagram Wire 1 FFC 1 FFC 2 FFC 3 ...

Page 9: ... WARNING To change power cable connectivity cable switch off power before unplugging the cable and replugging in required cable Connecting disconnecting the DisplayPort DisplayPort to DisplayPort cable Connecting disconnecting the HDMI cable optional and Power cable ...

Page 10: ... 10 Connecting disconnecting the VGA cable optional and Power cable Connecting disconnecting the DVI cable optional and Power cable Connecting disconnecting the USB 3 2 Gen1 5 Gbps and Power cable ...

Page 11: ...an the room for work 2 Identify the area for material 3 Prepare the implement equipment materials as bellow 1 Working table 2 Philips head screwdriver 3 Hex head screwdriver 4 Gloves 5 Cleaning cloth 6 ESD protection Item Picture Operation Tool Notes 1 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 1 Unlock 4...

Page 12: ...Rear Cover from Middle Frame according to the sequence shown in the picture 4 1 Pull out CTRL BD FFC from I F BD to take off Rear Cover 5 1 Tear off a tape from Backlight Wire 2 Pull out Backlight wire from SPS BD 3 1 2 2 ...

Page 13: ...semble USB FFC from I F BD 7 1 Tear of 2 tapes from Main SHD 8 1 Tear off an aluminum foil from LVDS cable 2 Tear off a yellow tape from LVDS cable 3 Disassemble LVDS cable from Panel 4 Take off Main SHD from Panel ...

Page 14: ... 10 1 Unlock 4 hexagonal screws 2 Unlock 5 PCBA screws 3 Disassemble I F BD and SPS BD from Main SHD 4 Pull out all wires on PCBA 1 Philips head screwdriver Torsion of PCB screw 8 5 1kgf 2 Hex head screwdriver Torsion of hex screw 5 0 0 6Kg ...

Page 15: ...es 5 Cleaning cloth 6 ESD protection Item Picture Operation Tools Notes 1 1 Assemble SPS BD into Main SHD 2 Insert FFC LVDS into I F BD 3 Insert SPS BD to I F BD wire into I F BD 4 Assemble I F BD into Main SHD 5 Lock 5 PCBA screws 6 Lock 4 hexagonal screws 1 Philips head screwdriver Torsion of PCB screw 8 5 1kgf 2 Hex head screwdriver Torsion of hex screw 5 0 0 6Kg 2 1 Assemble Mylar Paste Mylar ...

Page 16: ... 16 3 1 Insert LVDS cable into Panel 2 Paste a yellow tape to fix LVDS cable on panel 3 Paste aluminum foil to fix LVDS cable on panel 4 1 Place Main SHD on Panel 2 Stick 2 tapes to fix Main SHD ...

Page 17: ...0 5kgf 6 1 Insert Backlight wire into SPS BD 2 Paste a tape to fix Backlight Wire on panel 7 1 Insert CTRL BD FFC into I F BD 2 Assemble Rear Cover with Middle Frame according to the sequence shown in the picture 3 Lock 4 RC screws Philips head screwdriver Torsion of RC screw 9 1Kgf ...

Page 18: ...handle and turn the screw clockwise c After fully tightening the screw fold the screw handle flat within the recess 9 1 Attach the stand assembly to the display a Fit the two tabs on the upper part of the stand to the groove on the back of the display b Press the stand down till it snaps into place ...

Page 19: ... 19 6 Trouble shooting instructions ...

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