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1.2 SAFETY: General Power Safety 

Observe the following guidelines when connecting your equipment to a power source: 

 

Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the 

required voltage and frequency match the available power source. 

 

Do not plug the equipment power cables into an electrical outlet if the power cable is damaged 

 

Norway and Sweden: If this product is provided with a 3-prong power cable, connect the power 

cable to a grounded electrical outlet only. 

 

If you use an extension power cable, ensure that the total ampere rating of the products plugged in 

to the extension power cable does not exceed the ampere rating of the extension cable. 

 

If you must use an extension cable or power strip, ensure the extension cable or power strip is 

connected to a wall power outlet and not to another extension cable or power strip. The extension cable or 

power strip must be designed for grounded plugs and plugged into a grounded wall outlet. 

 

If you are using a multiple-outlet power strip, use caution when plugging the power cable into the 

power strip. Some power strips may allow you to insert a plug incorrectly. Incorrect insertion of the power 

plug could result in permanent damage to your equipment, as well as risk of electric shock and/or fire. 

Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power 

strip. 

 

Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric socket. 

 

If your equipment uses an AC adapter: 

 

Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter 

may cause a fire or explosion. 

 

NOTE: Refer to your system rating label for information on the proper adapter model approved for 

use with your device. 

 

Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run 

the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will 

reduce cooling; also, do not use the AC adapter inside a carrying case. 

 

The AC adapter may become hot during normal operation of your computer. Use care when 

handling the adapter during or immediately after operation. 

 

It is recommended that you lay the adapter on the floor or desk so that the green light is visible. 

This will alert you if the adapter should accidentally go off due to external effects. If for any reason the 

green light goes off, disconnect the AC power cord from the wall for a period of ten seconds, and then 

reconnect the power cord. 

 

Japan Only: Use only the Dell-provided AC power cable with the AC adapter. Use of any other power 

cable may damage the device or AC adapter or may present risk of fire or electric shock.

Summary of Contents for P2421DC

Page 1: ...1 Service Manual P2421DC Version 02 Date 2021 10 11 ...

Page 2: ...ETY General Power Safety 5 2 Exploded view diagram with list of items 6 3 Wiring connectivity diagram 8 4 How to connect and disconnect power cable connectivity cable 9 5 Disassembly and Assembly Procedures 11 5 1 Disassembly SOP 11 5 2 Assembly SOP 15 6 Trouble shooting instructions ...

Page 3: ...erenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to the appropriate connectors Some connectors have a similar appearance and may be easily confused for example do not plug a...

Page 4: ...nd then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touching a metal grounded object such as an unpainted metal surface on your computer s I O panel before you interact with anythi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ...6 2 Exploded view diagram with list of items 19 20 21 ...

Page 7: ...No Description Q ty Remark 1 LOGO 1 For EMEA Only not for other regions 2 DECO CHIN 1 3 DECO PLATE 1 4 MID FRAME 1 5 FUNCTION KEY 1 6 POWER KEY 1 7 REAR COVER 1 8 SPRING 2 9 QR SLIDE 1 10 QR BUTTON 1 11 K LOCK BKT 1 12 MYLAR BOT 1 13 MYLAR TOP 1 14 MAINFRAME 1 15 MYLAR 1 16 MAINFRAME 1 17 STAND ARM 1 18 STAND BASE 1 S1 SCREW 6 S2 SCREW 3 S3 SCREW 13 S4 SCREW 8 S5 SCREW 1 S6 SCREW 4 19 Power Cable ...

Page 8: ...8 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 9: ...9 3 Wiring connectivity diagram ...

Page 10: ...10 4 How to connect and disconnect power cable connectivity cable ...

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Page 13: ...ll will deem warranty void if any disassembly is done on the monitors Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Screwdriver Phillip head Hexagonal head Penknife ...

Page 14: ...locking mechanisms No 1 4 screw size M4x10 Torque 12 2kgf cm Wedge your fingers between the rear cover and the middle bezel on the corners of the top side of the monitor to release the rear cover then use Scraper to separate the rear cover in the below 3direction of the arrow Tearoff the tape and cable to separate the rear cover No 1 2 Screw size M3x4 Torque 3 0 5kgf cm S2 S3 S4 S5 S6 ...

Page 15: ... whole unit and then remove the middle plastic bezel carefully No 1 20 screw size M3x4 Torque 3 0 5kgfxcm Remove the mylar by hand and Use a Philips head screwdriver to remove 9 screws for unlocking the main board and the adapter board No 1 9 screw size D3x6 Torque 6 1kgf cm Disconnect all of the cables to separate the power board and main board The main board The Mainframe S8 S9 S7 ...

Page 16: ...e 6 1kgf cm Use a Philips head screwdriver to remove 3 screws for unlocking the key board and the middle frame No 1 3 screw size M2X2 5 Torque 6 1kgf cm Use a Philips head screwdriver to remove 1 screws to remove the USB board Disconnect the cables of the USB board No 1 screw size M3x6 Torque 4 1kgf cm The USB Board S10 S12 S13 ...

Page 17: ...17 5 2 Assembly Procedures Use a Philips head screwdriver to lock 1 screw to assemble the USB board Connect the cables of the USB board No 1 screw size M3x6 Torque 4 1kgf cm ...

Page 18: ... cm Use a Philips head screwdriver to lock 3 screws for locking the bezel and the middle frame No 1 3 screw size M2X2 5 Torque 6 1kgf cm Connect all of the cables between the power board and main board stick the mylar by hand and Use a Philips head screwdriver to lock 9 screws for locking the main board and the adapter board S2 S3 S4 S5 ...

Page 19: ...cushion Use a Philips head screwdriver to lock 10 screws for locking the middle plastic bezel with the whole unit No 1 20 screw size M3x4 Torque 3 0 5kgfxcm Assemble the rear cover Use a Philips head screwdriver to lock four screws on the rear cover Assemble the stand S7 S8 ...

Page 20: ...20 6 Trouble shooting instructions ...

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