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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 25. Self-help resources 

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell app

Tips

Contact Support

In Windows search, type 

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.

Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at 

www.dell.com/support

.

For more information on how to find the Service Tag for your
computer, see 

Locate the Service Tag on your computer

.

Dell knowledge base articles for a variety of computer
concerns

1. Go to 

www.dell.com/support

.

2. On the menu bar at the top of the Support page, select

Support

 > 

Knowledge Base

.

3. In the Search field on the Knowledge Base page, type the

keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE:

 Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

 If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

6

Getting help and contacting Dell

25

Summary of Contents for P146G

Page 1: ...Vostro 13 5310 Setup and Specifications Regulatory Model P146G Regulatory Type P146G001 June 2021 Rev A01 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...2 Chipset 13 Operating system 13 Memory 13 External ports 14 Internal slots 14 Wireless module 14 Audio 15 Storage 15 Intel Optane Memory H10 with Solid State Storage optional 16 Keyboard 16 Camera 17 Touchpad 17 Power adapter 18 Battery 18 Display 19 Fingerprint reader optional 20 GPU Integrated 20 GPU Discrete 20 Operating and storage environment 20 Chapter 4 Dell low blue light display 22 Chapt...

Page 4: ...mpted If connected to the Internet sign in with or create a Microsoft account If not connected to the Internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized location for key Dell applications help articles and other import...

Page 5: ...upgrade your warranty Dell Update Updates your computer with critical fixes and latest device drivers as they become available For more information about using Dell Update see the knowledge base article 000149088 at www dell com support Dell Digital Delivery Download software applications which are purchased but not preinstalled on your computer For more information about using Dell Digital Delive...

Page 6: ...ion to this port For more information see the knowledge base article SLN286158 at www dell com support 3 Thunderbolt 4 Type C port with Power Delivery and DisplayPort Alt Mode primary power port Supports USB 3 2 Gen 2 DisplayPort 1 4 Thunderbolt 4 and also enables you to connect to an external display using a display adapter Supports Power Delivery that enables two way power supply between devices...

Page 7: ...also used for diagnostics For more information see the Troubleshooting section in your computer s Service Manual Right 1 USB 3 2 Gen 1 port Connect devices such as external storage devices and printers Provides data transfer speeds up to 5 Gbps 2 Headset port Connect headphones or a headset headphone and microphone combo Views of Vostro 13 5310 7 ...

Page 8: ...d the power button for 4 seconds to force shut down the computer If the power button has a fingerprint reader place your finger on the power button to log in NOTE You can customize power button behavior in Windows For more information see Me and My Dell at www dell com support manuals 2 Keyboard 3 Touchpad Move your finger on the touchpad to move the mouse pointer Tap to left click and two fingers...

Page 9: ...ls 2 Privacy shutter Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use 3 Camera Enables you to video chat capture photos and record videos 4 Camera status light Turns on when the camera is in use 5 LCD Views of Vostro 13 5310 9 ...

Page 10: ...vice technicians to identify the hardware components in your computer and access warranty information 3 Air vents Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information 10 Views of Vostro 13 5310 ...

Page 11: ...ully Charged AC Adapter Solid White S0 S5 Fully Charged Battery Off S0 S5 11 100 Battery Solid Amber 590 3 nm S0 S5 10 S0 ON System is turned on S4 Hibernate The system consumes the least power compared to all other sleep states The system is almost at an OFF state expect for a trickle power The context data is written to hard drive S5 OFF The system is in a shutdown state Views of Vostro 13 5310 ...

Page 12: ... For computers with discrete graphics 1 295 kg 2 85 lbs NOTE The weight of your computer depends on the configuration ordered and manufacturing variability Processor The following table lists the details of the processors supported by your Vostro 13 5310 Table 4 Processor Description Option one Option two Processor type 11th Generation Intel Core i5 11300H 11th Generation Intel Core i7 11370H Proc...

Page 13: ... bit Windows 10 Pro 64 bit Memory The following table lists the memory specifications of your Vostro 13 5310 Table 6 Memory specifications Description Values Memory slots Onboard memory Memory type LPDDR4 Memory speed 4267 MHz Maximum memory configuration 32 GB Minimum memory configuration 4 GB Memory configurations supported 4 GB 1 x 4 GB LPDDR4 4267 MHz 8 GB 2 x 4 GB LPDDR4 4267 MHz dual channel...

Page 14: ...ur Vostro 13 5310 Table 8 Internal slots Description Values M 2 One M 2 2230 slot for Wi Fi and Bluetooth combo card One M 2 2230 2280 slot for solid state drive Intel Optane NOTE To learn more about the features of different types of M 2 cards see the knowledge base article 000144170 at www dell com support Wireless module The following table lists the Wireless Local Area Network WLAN modules sup...

Page 15: ...ifier Supported audio codec integrated External volume controls Keyboard shortcut controls Speaker output Average speaker output 2 W Peak speaker output 2 5 W Subwoofer output Not supported Microphone Digital array microphones Storage This section lists the storage options on your Vostro 13 5310 Your Vostro 13 5310 supports one of the following storage configurations One M 2 2230 solid state drive...

Page 16: ...th Solid State Storage specifications Description Values Interface PCIe 3 x4 NVMe One PCIe 3 x2 for Optane memory One PCIe 3 x2 for solid state storage Connector M 2 Form factor 2280 Capacity Intel Optane memory Up to 32 GB Capacity solid state storage Up to 512 GB NOTE Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements 9th Generation or...

Page 17: ...o 13 5310 Table 14 Camera specifications Description Values Number of cameras One Camera type RGB HD Camera Camera location Front camera Camera sensor type CMOS sensor technology Camera resolution Still image 0 92 megapixel Video 1280 x 720 HD at 30fps Diagonal viewing angle 74 9 degrees Touchpad The following table lists the touchpad specifications of your Vostro 13 5310 Table 15 Touchpad specifi...

Page 18: ...wing table lists the battery specifications of your Vostro 13 5310 Table 17 Battery specifications Description Option one Option two Battery type 4 cell polymer 54 WHr ExpressCharge Boost 4 cell polymer 64 WHr ExpressCharge Boost Battery voltage 15 VDC 15 20 VDC Battery weight maximum 0 23 kg 0 51 lb 0 28 kg 0 62 lb Battery dimensions Height 271 90 mm 10 70 in 271 90 mm 10 70 in Width 82 mm 3 23 i...

Page 19: ...splay specifications of your Vostro 13 5310 Table 18 Display specifications Description Option one Option two Display type 13 3 in Full High Definition Plus FHD 13 3 in Quad High Definition Plus QHD Display panel technology Wide Viewing Angle WVA with Dell ComfortView Plus Wide Viewing Angle WVA with Dell ComfortView Plus Display panel dimensions active area Height 178 80 mm 7 04 in 178 80 mm 7 04...

Page 20: ...he specifications of the integrated Graphics Processing Unit GPU supported by your Vostro 13 5310 Table 20 GPU Integrated Controller Memory size Processor Intel UHD graphics Shared system memory 11th Generation Intel Core i3 i5 i7 GPU Discrete The following table lists the specifications of the discrete Graphics Processing Unit GPU supported by your Vostro 13 5310 Table 21 GPU Discrete Controller ...

Page 21: ...to 3048 m 49 87 ft to 10000 ft 15 2 m to 10668 m 49 87 ft to 35000 ft CAUTION Operating and storage temperature ranges may differ among components so operating or storing the device outside these ranges may impact the performance of specific components Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use Spec...

Page 22: ...esigned to minimize blue light and complies with TÜV Rheinland s requirement for low blue light displays Low blue light mode is enabled at the factory so no further configuration is necessary To reduce the risk of eye strain it is also recommended that you Position the display at a comfortable viewing distance between 20 and 28 inches 50 and 70 cm from your eyes Blink frequently to moisten your ey...

Page 23: ...s F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function keys F1 F12 by changing Function Key Behavior in BIOS setup program Table 23 List of k...

Page 24: ... Fn R System request Fn Right Ctrl Open application menu Fn esc Toggle Fn key lock Fn H Battery charge LED and HDD LED behavior Fn T Toggle Ultra performance mode Fn Space bar Emoji Win Period or Win Semicolon Fn Left Arrow Home Fn Right Arrow End 24 Keyboard shortcuts ...

Page 25: ... Service Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type...

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