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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 34. Self-help resources 

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell app

Tips

Contact Support

In Windows search, type 

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.

Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at 

www.dell.com/support

.

For more information on how to find the Service Tag for your
computer, see 

Locate the Service Tag on your computer

.

Dell knowledge base articles for a variety of computer
concerns

1. Go to 

www.dell.com/support

.

2. On the menu bar at the top of the Support page, select

Support

 > 

Knowledge Base

.

3. In the Search field on the Knowledge Base page, type the

keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE:

 Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

 If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

5

Getting help and contacting Dell

31

Summary of Contents for P115F

Page 1: ...Precision 7770 Setup and Specifications Regulatory Model P115F Regulatory Type P115F001 May 2022 Rev A00 ...

Page 2: ...damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2022 Dell Inc or its subsidiaries All rights reserved Dell Technologies Dell and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...al slots 15 Ethernet 16 Wireless module 16 WWAN module 16 Audio 17 Storage 17 RAID Redundant Array of Independent Disks 18 Media card reader 18 Keyboard 19 Camera 19 Touchpad 20 Power adapter 20 Battery 21 Display 22 Fingerprint reader 23 Sensor 23 GPU Integrated 23 Multiple display support matrix 24 GPU Discrete 24 Multiple display support matrix 24 Hardware security 25 Smart card reader 25 Conta...

Page 4: ...Chapter 4 Keyboard shortcuts of Precision 7770 29 Chapter 5 Getting help and contacting Dell 31 4 Contents ...

Page 5: ...Follow the on screen instructions to complete the setup For more information about installing and configuring Ubuntu search in the Knowledge Base Resource at www dell com support For Windows Follow the on screen instructions to complete the setup When setting up Dell recommends that you Connect to a network for Windows updates NOTE If connecting to a secured wireless network enter the password for...

Page 6: ...necessary system state information is sent to Dell to begin troubleshooting SupportAssist is preinstalled on most of the Dell devices running Windows operating system For more information see SupportAssist for Home PCs User s Guide on www dell com serviceabilitytools NOTE In SupportAssist click the warranty expiry date to renew or upgrade your warranty Dell Update Updates your computer with critic...

Page 7: ...ype C to DisplayPort adapter sold separately is required to connect a DisplayPort device 4 USB 3 2 Gen 1 port with PowerShare Connect devices such as external storage devices and printers Provides data transfer speeds up to 5 Gbps PowerShare enables you to charge your USB devices even when your computer is turned off NOTE If your computer is turned off or in hibernate state you must connect the po...

Page 8: ...ers Provides data transfer speeds up to 5 Gbps 5 Thunderbolt 4 ports with USB Type C Supports USB4 DisplayPort 1 4 Thunderbolt 4 and also enables you to connect to an external display using a display adapter Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4 NOTE You can connect a Dell Docking Station to the Thunderbolt 4 ports For more information search in the Knowledge Bas...

Page 9: ... the computer in sleep state if it is turned on Press and hold for four seconds to force shut down the computer Press and hold for 25 seconds to force Real Time Clock RTC battery reset 2 Keyboard 3 Precision touchpad Move your finger on the touchpad to move the mouse pointer Tap to left click and two fingers tap to right click Views of Precision 7770 9 ...

Page 10: ... Hello facial recognition and standard RGB imaging for photos and videos 3 Camera status light Turns on when the camera is in use 4 LCD panel Provides visual output to the user 5 Power status light Indicates the power state of the computer White light Power adapter is connected and the battery is charging 6 Speakers Provide audio output 10 Views of Precision 7770 ...

Page 11: ...ervice Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information The regulatory label contains regulatory information of your computer Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and ac...

Page 12: ...ge Level AC Adapter Off S0 S5 Fully Charged AC Adapter Solid White S0 S5 Fully Charged Battery Off S0 S5 11 100 Battery Solid Amber 590 3 nm S0 S5 10 S0 ON System is turned on S4 Hibernate The system consumes the least power compared to all other sleep states The system is almost at an OFF state expect for a trickle power The context data is written to hard drive S5 OFF The system is in a shutdown...

Page 13: ...neration Intel Core i7 12800HX 12th Generation Intel Core i7 12850HX vPro 12th Generation Intel Core i9 12900HX 12th Generation Intel Core i9 12950HX vPro Processor wattage 55 W 55 W 55 W 55 W 55 W Processor core count 4 P cores and 8 E cores 8 P cores and 8 E cores 8 P cores and 8 E cores 8 P cores and 8 E cores 8 P cores and 8 E cores Processor thread count 16 24 24 24 24 Processor speed P cores...

Page 14: ...cense Windows 10 Enterprise 64 bit factory installed downgrade with a Windows 11 Professional License Windows 10 Pro Education 64 bit factory installed downgrade with a Windows 11 Professional License Windows 10 Pro China 64 bit factory installed downgrade with a Windows 11 Professional License RedHat Enterprise Linux 8 6 Ubuntu 20 04 LTS 64 bit Memory The following table lists the memory specific...

Page 15: ...2 Gen 1 port with PowerShare One USB 3 2 Gen 1 port Audio port One universal audio jack Video port Two Thunderbolt 4 ports USB Type C One HDMI 2 0a port UMA One HDMI 2 1 port DGPU Media card reader One SD card slot Power adapter port 180 W AC adapter 7 40 mm SFF 240 W AC adapter 7 40 mm SFF Security cable slot One wedge shaped security slot Internal slots The following table lists the internal slo...

Page 16: ...stalled with Windows 11 operating system only Wireless standards WiFi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 WiFi 802 11ac Wi Fi 6E WiFi 802 11ax NOTE 160 MHz channel use MU MIMO new 6 GHz band Encryption 64 bit and 128 bit WEP AES CCMP TKIP Bluetooth Bluetooth 5 2 WWAN module The following table lists the Wireless Wide Area Network WWAN module that is supported on your Precision 7770 Table 11 ...

Page 17: ...n Values Audio controller Realtek ALC711 VD Stereo conversion Supported Internal audio interface SoundWire External audio interface One universal audio jack Number of speakers Four Two tweeter speakers and two woofer speakers Internal speaker amplifier Realtek ALC1319D External volume controls Keyboard shortcut controls Speaker output Average speaker output 2 W 2 W tweeter 2 W 2 W woofer Peak spea...

Page 18: ...s not suffer the variable latency issue in small random IO operations as with RAID 0 across heterogeneous drives the impact is nonetheless large because the higher performing drive becomes limited in all IO types One of the worst examples of constrained performance here is when using unbuffered IO To ensure writes are fully committed to non volatile regions of the RAID volume unbuffered IO bypasse...

Page 19: ...r press Shift and the desired key To perform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the function keys F1 F12 changing Function Key Behavior in BIOS setup program Camera The following table lists the camera specifications of your Precision 7770 Table 16 Camera specifications Description Values Number of cameras One Camera type There are two came...

Page 20: ...icrosoft knowledge base article at support microsoft com Power adapter The following table lists the power adapter specifications of your Precision 7770 Table 18 Power adapter specifications Description Option one Option two Type 180 W AC adapter 7 4 mm SFF 240 W AC adapter 7 4 mm SFF Connector dimensions External diameter 7 40 mm 7 40 mm Internal diameter 5 10 mm 5 10 mm Power adapter dimensions ...

Page 21: ... 25 mm 0 52 in Width 296 75 mm 11 68 in 272 40 mm 10 72 in Depth 66 68 mm 2 62 in 66 68 mm 2 62 in Temperature range Operating 0 C 50 C 32 F 122 F 0 C 50 C 32 F 122 F Storage 20 C 60 C 4 F 140 F 20 C 60 C 4 F 140 F Battery operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Varies depending on operating conditions and can si...

Page 22: ...e display specifications of your Precision 7770 Table 20 Display specifications Description Option one Option two Display type 17 3 inch Full High Definition FHD 17 3 inch Ultra High Definition UHD Display panel technology Wide viewing angle WVA Wide viewing angle WVA WLED Display panel dimensions active area Height 214 81 mm 8 46 in 214 81 mm 8 46 in Width 381 89 mm 15 04 in 381 89 mm 15 04 in Di...

Page 23: ... following table lists the sensor of your Precision 7770 Table 22 Sensor Sensor support Ambient Light Sensor Windows Auto Brightness Accelerometer Adaptive Thermal Performance Lap vs Desk mode requires Accelerometer NOTE This is for thermal only Hall Effect Sensor Sensor Hub Proximity for SAR compliance for the WWAN module Near Field Proximity Sensor GPU Integrated The following table lists the sp...

Page 24: ... 12 GB GDDR6 NVIDIA RTX A4500 One DisplayPort 1 4 16 GB GDDR6 NVIDIA RTX A5500 One DisplayPort 1 4 16 GB GDDR6 NVIDIA GeForce RTX 3080Ti One DisplayPort 1 4 16 GB GDDR6 Multiple display support matrix The following table lists the multiple display support matrix for your Precision 7770 Table 26 Multiple display support matrix Graphics Card Direct Graphics Controller Direct Output Mode Supported ex...

Page 25: ...l vault 3 SED Opal 2 0 only PCIe Interface Chassis Intrusion Detection Battery Removal Detection RPMC SPI flash SPI Flash Tamper Detection Prevention Shunt Circuit Smart card reader Contactless smart card reader This section lists the contactless smart card reader specifications of your Precision 7770 Table 28 Contactless smart card reader specifications Title Description Dell ControlVault 3 Conta...

Page 26: ... Peer to Peer mode Yes NFC Proximity OS Interface Enumerates NFP Near Field Proximity device for OS to utilize Yes PC SC OS interface Personal Computer Smart Card specification for integration of hardware readers into personal computer environments Yes CCID driver compliance Common driver support for Integrated Circuit Card Interface Device for OS level drivers Yes Dell ControlVault support Device...

Page 27: ...ISO 7816 3 Class B Card Support Reader capable of reading 3 V powered smart card Yes ISO 7816 3 Class C Card support Reader capable of reading 1 8 V powered smart card Yes T 0 support Cards support character level transmission Yes T 1 support Cards support block level transmission Yes EMVCo Compliant Compliant with EMVCo for electronic payment standards smart card standards as posted to www emvco ...

Page 28: ...10 to 90 non condensing 0 to 95 non condensing Vibration maximum 0 66 GRMS 1 30 GRMS Shock maximum 110 G 160 G Altitude range 15 2 m to 3048 m 49 8 ft to 10000 ft 15 2 m to 10668 m 49 8 ft to 35000 ft CAUTION Operating and storage temperature ranges may differ among components so operating or storing the device outside these ranges may impact the performance of specific components Measured using a...

Page 29: ...tly multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function keys F1 F12 by changing Function Key Behavior in BIOS setup program Table 32 List of keyboard shortcuts Function key Primary behavior F1 Mute audio F2 Decrease volume F3 Increase volume F4 Play previous track ch...

Page 30: ... Operating system and application specific F10 behavior Fn F11 Operating system and application specific F11 behavior Fn F12 Operating system and application specific F12 behavior Fn PrtScr Turn off on wireless Fn B Pause Break Fn Insert Sleep Fn S Toggle scroll lock Fn H Toggle between power and battery status light hard drive activity light Fn R System request Fn Ctrl Open application menu Fn Es...

Page 31: ... Service Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type...

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