Dell OptiPlex DC01T Setup And Quick Reference Manual Download Page 39

Page: 39 / 42

Index

connecting

monitor, 8
network cable, 9
power cables, 9

contacting Dell, 31, 37

Dell

contacting, 31, 37
software updates, 20
Support Utility, 20
technical support and customer

service, 32

Technical Update Service, 20

Dell Diagnostics, 21

starting from the Drivers and

Utilities media, 21

starting from your hard drive, 21

Dell Technology Guide, 29

DellConnect, 32

diagnostics

Dell, 21

documentation, 29

Dell Technology Guide, 29
Service Manual, 29

drivers, 23

identifying, 23
reinstalling, 24
returning to a previous version, 24

Drivers and Utilities media

Dell Diagnostics, 21

End User License Agreement

(EULA), 29

ergonomics information, 29

Express Service Code, 29

finding information, 29

license label, 29

memory

troubleshooting, 18

Summary of Contents for OptiPlex DC01T

Page 1: ...k Reference Guide This guide provides an overview of features specifications quick setup software and troubleshooting information for your computer For more information about your operating system devices and technologies see the Dell Technology Guide at support dell com Model DC01T ...

Page 2: ...ed by Macrovision Corporation Reverse engineering or disassembly is prohibited ____________________ Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo OptiPlex and DellConnect are tr...

Page 3: ...uter 7 Before Setting Up Your Computer 7 Quick Setup 7 3 Specifications 11 4 Troubleshooting Tips 17 Using the Hardware Troubleshooter 17 Tips 17 Power Problems 17 Memory Problems 18 Lockups and Software Problems 19 Dell Technical Update Service 20 Dell Support Utility 20 Dell Diagnostics 21 ...

Page 4: ...ows Vista hard drive operating systems only 26 6 Finding Information 29 7 Getting Help 31 Obtaining Assistance 31 Technical Support and Customer Service 32 DellConnect 32 Online Services 32 AutoTech Service 33 Automated Order Status Service 33 Problems With Your Order 33 Product Information 34 Returning Items for Warranty Repair or Credit 34 Before You Call 35 Contacting Dell 37 Index 39 ...

Page 5: ...About Your Computer 5 About Your Computer Front View 1 power button 2 side cover 3 USB 2 0 connectors 2 4 stand 5 headphone connector 6 microphone connector 5 1 3 7 6 8 9 10 2 4 ...

Page 6: ...t light codes 8 Wi Fi indicator 9 hard drive indicator 10 network activity indicator 1 wireless antenna optional 2 serial connector 3 DVI connector 4 VGA connector 5 USB 2 0 connectors 4 6 PS 2 keyboard connector 7 power connector 8 PS 2 mouse connector 9 network connector RJ 45 7 1 6 4 5 3 2 8 9 ...

Page 7: ...estricts airflow and can impact performance Restricting airflow around the computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on Quick Setup CAUTION Before you begin any o...

Page 8: ...8 Setting Up Your Computer 1 Connect the monitor using either the white DVI cable or the blue VGA cable 2 Connect a USB device such as a keyboard or mouse ...

Page 9: ...Setting Up Your Computer 9 3 Connect the network cable 4 Connect the power cable ...

Page 10: ...10 Setting Up Your Computer 5 Press the power buttons on the monitor and the computer ...

Page 11: ... Core processor Level 2 L2 cache at least 512 KB pipelined burst per core eight way set associative writeback SRAM System Information Chipset SiS M671 and SiS 968 DMA channels seven Interrupt levels 24 BIOS chip ROM 8 Mb NIC integrated network interface capable of 10 100 1000 Mbps communication Memory Type 667 MHz or 800 MHz DDR2 SDRAM NOTE When 800 MHz memory is installed the computer still opera...

Page 12: ...in drive bay Available devices one 2 5 in SATA hard drive NOTE A hard drive is optional and requires a hard drive kit one NVRAM Flash module for embedded operating system Connectors External connectors Video 15 pin VGA connector and 24 pin DVI connector Network adapter RJ 45 connector USB two front panel and four back panel USB 2 0 compliant connectors Audio two jacks headphone and microphone Seri...

Page 13: ... and Lights Front of computer Power button push button Power light within the power button blue light Blinking blue in sleep state solid blue for power on state amber light A solid amber light when the computer does not start indicates that the system board cannot start initialization This could be a system board or a power supply problem see Power Problems on page 17 Network link light blue light...

Page 14: ...etwork activity light on network adapter connector yellow blinking light Power DC power supply Wattage 50 W Voltage see the safety information that shipped with your computer for important voltage setting information 100 240 V 0 8 A 50 60 Hz Coin cell battery 3 V CR2032 lithium coin cell Physical Height 22 9 cm 9 02 in without stand 26 9 cm 10 6 in with stand Width 5 4 cm 2 13 in with side cover 4...

Page 15: ...0002 G2 Hz Storage 5 to 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec Storage 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 ...

Page 16: ...16 Specifications ...

Page 17: ...ng steps Tips If a device does not work ensure that the device is properly connected Check the diagnostics lights on the front of the computer or listen for beep codes that may indicate a problem See your Service Manual for more information If you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed If an error messag...

Page 18: ... BLINKING BLUE The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation IF THE POWER LIGHT IS STEADY AMBER There is a power problem or a device may be malfunctioning or incorrectly installed ELIMINATE INTERFERENCE Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to th...

Page 19: ...cs see Dell Diagnostics on page 21 Lockups and Software Problems NOTE The procedures in this document were written for the Windows default view and may not apply if you set your Dell computer to the Windows Classic view The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET A program stops responding END THE PROGRAM 1 Press Ctrl ...

Page 20: ...E SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with ...

Page 21: ...ll Diagnostics installed on the computer 1 Ensure that the computer is connected to a working electrical outlet 2 Turn on or restart your computer 3 When the DELL logo appears press F12 immediately Select Boot to Utility Partition and press Enter NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop and then shut down your comp...

Page 22: ... the computer starts according to the devices specified in the system setup program 4 When the boot device list appears highlight CD DVD CD RW and press Enter 5 Select Boot from CD ROM from the menu that appears and press Enter 6 Type 1 to start the CD menu and press Enter to proceed 7 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version ...

Page 23: ...down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utilities on page 24 Windows XP Embedded 1 Locate the list of devices for your computer a Right click My Computer on the desktop b Click Properties NOTE The ...

Page 24: ...vice Manager NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manager 3 Right click the device for which the new driver was installed and click Properties 4 Click the Drivers tab Roll Back Driver If Device Driver Rollback does not resolve the problem use System Restore see Restoring Y...

Page 25: ...e otherwise contact your administrator to continue 3 Double click the type of device for which you are installing the driver for example Audio or Video 4 Double click the name of the device for which you are installing the driver 5 Click the Driver tab Update Driver Browse my computer for driver software 6 Click Browse and browse to the location to which you previously copied the driver files 7 Cl...

Page 26: ...eceived the Operating System media with your computer you can use it to restore your operating system However using the Operating System media deletes all data on the hard drive This option available only on computers with hard drives with Windows Vista also requires an external optical drive to run the media Using Microsoft Windows System Restore Windows Vista hard drive operating systems only NO...

Page 27: ...tore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Windows Vista Start button 2 In the Start Search box type System Restore and press Enter 3 Click Undo my last restoration and click Next ...

Page 28: ...28 Reinstalling Software ...

Page 29: ...y and Support Documentation This type of information may have shipped with your computer For additional regulatory information see the Regulatory Compliance Homepage on www dell com at the following location www dell com regulatory_compliance Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Technolo...

Page 30: ...30 Finding Information ...

Page 31: ...e at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 32 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 37 NOTE Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedur...

Page 32: ...ect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services at the following websites www dell com www dell com ap As...

Page 33: ...uters When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For the telephone number to call for your region see Contacting Dell on page 37 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you f...

Page 34: ... the invoice and a letter describing the reason for the return 2 Include a copy of the Diagnostics Checklist see Diagnostics Checklist on page 36 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Contacting Dell on page 37 3 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the ...

Page 35: ...list see Diagnostics Checklist on page 36 If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available CAUTION Before...

Page 36: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Page 37: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com and verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 2 Click Contact Us on the left side of the page and select the appropriate ser...

Page 38: ...38 Getting Help ...

Page 39: ...ivers and Utilities media 21 starting from your hard drive 21 Dell Technology Guide 29 DellConnect 32 diagnostics Dell 21 documentation 29 Dell Technology Guide 29 Service Manual 29 drivers 23 identifying 23 reinstalling 24 returning to a previous version 24 Drivers and Utilities media Dell Diagnostics 21 E End User License Agreement EULA 29 ergonomics information 29 Express Service Code 29 F find...

Page 40: ... setup computer 7 software problems 20 reinstalling 23 software continued troubleshooting 19 20 updates 20 specifications all 11 audio 12 connectors 12 controls and lights 13 drives 12 environmental 15 memory 11 physical 14 power 14 processor 11 system information 11 video 12 support 31 contacting Dell 37 DellConnect 32 online services 32 regional 32 technical support and customer service 32 suppo...

Page 41: ...ore to previous state 26 software 19 20 tips 17 U updates software and hardware 20 V view back 6 front 5 W warranty information 29 Windows License label 29 Windows Vista Device Driver Rollback 24 Program Compatibility wizard 20 returning to a previous device driver version 24 System Restore 26 Windows XP System Restore 26 wizards Program Compatibility wizard 20 ...

Page 42: ...42 Index ...

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