Dell Latitude D530, Quick Reference Manual, Page: 29 / 232

Quick Reference Guide
29
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
The computer does not start up
E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
ND THE PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the Applications tab.
3
Click to select the program that is no longer responding.
4
Click End Task .
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
the program.
A program is designed for an earlier Windows operating system
R
UN THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
Windows XP :
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
→
Next .
2
Follow the instructions on the screen.