Dell Latitude 131L, User Manual

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Solving Problems
3
Click Hardware Troubleshooter in the Search Results list.
4
In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer , and
click Next .
Restoring Your Operating System
You can restore your operating system in the following ways:
• Microsoft
®
Windows
®
XP System Restore returns your computer to an earlier operating state without
affecting data files. Use System Restore as the first solution for restoring your operating system and
preserving data files. For instructions, see "Using Microsoft
Windows XP System Restore" on page 84.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you
purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes
any applications installed after you received the computer. Use PC Restore only if System Restore did
not resolve your operating system problem. For instructions, see "Using Dell PC Restore by Symantec"
on page 86.
• If you received an Operating System disc with your computer, you can use it to restore your operating
system. However, using the Operating System disc also deletes all data on the hard drive. Use the CD
only if System Restore did not resolve your operating system problem. For instructions, see "Using the
Operating System Disc" on page 87.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your
computer to an earlier operating state (without affecting data files) if changes to the hardware, software,
or other system settings have left the computer in an undesirable operating state. See the Windows Help
and Support Center for additional information on using System Restore. To access help, see "Windows
Help and Support Center" on page 13.
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data files or recover
them.
NOTE:
The procedures in this document were written for the Windows default view, so they may not apply if you
set your Dell™ computer to the Windows Classic view.
Creating a Restore Point
1
Click the Start button and click Help and Support .
2
Click the task for System Restore .
3
Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP
Device Driver Rollback" on page 82) to resolve the problem. If that is unsuccessful, then use System
Restore.
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