Dell Inspiron 7300 2n1 Black Service Manual Download Page 65 | Manualshive

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Dell Inspiron 7300 2n1 Black Service Manual Download Page 65

Flashing BIOS (USB key)

Steps

1. Follow the procedure from step 1 to step 7 in "

Flashing the BIOS

" to download the latest BIOS setup program file.

2. Create a bootable USB drive. For more information see the knowledge base article

www.dell.com/support

3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press

F12

when the Dell logo is displayed on the screen.

6. Boot to the USB drive from the

One Time Boot Menu

.

7. Type the BIOS setup program filename and press

Enter

.

8. The

BIOS Update Utility

appears. Follow the instructions on the screen to complete the BIOS update.

Backup media and recovery options

It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple
options for recovering Windows operating system on your Dell PC. For more information. see

Dell Windows Backup Media and Recovery

.

WiFi power cycle

About this task

If your computer is unable to access the Internet due to WiFi connectivity issues, a WiFi power cycle procedure may be performed. The
following procedure provides the instructions on how to conduct a WiFi power cycle:

NOTE:

Some ISPs (Internet Service Providers) provide a modem/router combo device.

Steps

1. Turn off your computer.
2. Turn off the modem.
3. Turn off the wireless router.
4. Wait for 30 seconds.
5. Turn on the wireless router.
6. Turn on the modem.
7. Turn on your computer.

Flea power release

About this task

Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been
disconnected from the system board. The following procedure provides the instructions on how to release the flea power:

Steps

1. Turn off your computer.
2. Follow the steps in

Removing the base cover

.

NOTE:

Ensure that the battery is disconnected from the system board.

3. Press and hold the power button for 15 seconds to drain the flea power.
4. Follow the steps in

Installing the base cover

.

5. Turn on your computer.

Troubleshooting

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Summary of Contents for Inspiron 7300 2n1 Black

Page 1: ...Inspiron 7300 2n1 Black Service Manual Regulatory Model P125G Regulatory Type P125G001 ...

Page 2: ...mage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners April 2020 Rev A00 ...

Page 3: ...ntel Optane 17 Removing the M 2 2230 solid state drive 17 Installing the M 2 2230 solid state drive 17 Removing the M 2 2280 solid state drive Intel Optane H10 18 Installing the M 2 2280 solid state drive Intel Optane H10 19 Display assembly 20 Removing the display assembly 20 Installing the display assembly 22 Fans 25 Removing the fan 25 Installing the fan 26 Power adapter port 26 Removing the po...

Page 4: ...ving the keyboard 46 Installing the keyboard 47 Palmrest 49 Removing the palm rest assembly 49 Installing the palm rest assembly 50 3 Drivers and downloads 51 4 System setup 52 Entering BIOS setup program 52 Navigation keys 52 Boot Sequence 52 One time boot menu 53 System setup options 53 Clearing CMOS settings 62 Clearing BIOS System Setup and System passwords 62 5 Troubleshooting 63 System diagn...

Page 5: ...onnect your computer from all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting your computer to an electrical outlet CAUTION To avoid damaging the computer ensure that the work surface is flat dry and clean CAUTION To avoid damaging the components and cards handle them by their edges and av...

Page 6: ...e anti static packing material until you are ready to install the component Before unwrapping the anti static packaging ensure that you discharge static electricity from your body Before transporting a static sensitive component place it in an anti static container or packaging ESD field service kit The unmonitored Field Service kit is the most commonly used service kit Each Field Service kit incl...

Page 7: ...sport ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti static mat at all times when servicing Dell products In addition it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti static bags for transporting sensitive compone...

Page 8: ... the screws are not left attached to such surface when replacing a component NOTE Screw color may vary with the configuration ordered Table 1 Screw list Component Secured to Screw type Quantity Screw image Base cover Palm rest assembly M2x4 4 Battery Palm rest assembly M2x3 5 1 M 2 2230 mounting bracket System board M2x2 1 M 2 2280 solid state drive Intel Optane H10 System board M2x2 1 Display ass...

Page 9: ... button bracket Palm rest assembly M2x3 1 Wireless card bracket Palm rest assembly M2x3 1 System board Palm rest assembly M2x2 3 Pen garage cable Palm rest assembly M2x3 1 Keyboard Palm rest assembly M1 2x1 5 29 Major components of Inspiron 7300 2n1 Black The following image shows the major components of Inspiron 7300 2n1 Black Removing and installing components 9 ...

Page 10: ...er adapter port 8 Palm rest assembly 9 Display assembly 10 I O board 11 Right speaker 12 System board 13 I O board cable 14 Coin cell battery 15 M 2 2280 solid state drive if applicable 16 Power button with fingerprint reader 17 Power button bracket 10 Removing and installing components ...

Page 11: ...les representative for purchase options NOTE Depending on the configuration ordered some components may not installed in your computer Base cover Removing the base cover Prerequisites 1 Follow the procedure in Before working inside your computer About this task The following image s indicate the location of the base cover and provides a visual representation of the removal procedure Removing and i...

Page 12: ...c scribe pry the base cover from the tabs at the hinges and continue to work on the sides to release the base cover from the palm rest assembly 4 Lift the base cover off the palm rest assembly 5 Using the pull tab disconnect the battery cable from the system board 6 Turn your computer over and press the power button for 15 seconds to drain the flea power 12 Removing and installing components ...

Page 13: ...component remove the existing component before performing the installation process About this task The following image s indicate the location of the base cover and provides a visual representation of the installation procedure Removing and installing components 13 ...

Page 14: ...embly Next steps 1 Follow the procedure in After working inside your computer Battery Lithium ion battery precautions CAUTION Exercise caution when handling Lithium ion batteries Discharge the battery as much as possible before removing it from the system This can be done by disconnecting the AC adapter from the system to allow the battery to drain Do not crush drop mutilate or penetrate the batte...

Page 15: ...port for assistance See www dell com contactdell Always purchase genuine batteries from www dell com or authorized Dell partners and resellers Removing the battery Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover About this task The following image s indicate the location of the battery and provides a visual representation of the removal procedure...

Page 16: ...y cable is not under the battery when placing the battery on the palm rest assembly to avoid damage to your computer 2 Align the screw holes on the battery to the screw holes on the palm rest assembly 3 Tighten the two captive screws that secure the battery to the palm rest assembly 4 Replace the screw M2x3 5 that secures the battery to the palm rest assembly 5 Adhere the tapes that secure the bat...

Page 17: ...30 mounting bracket M 2 2280 solid state drive M 2 2280 Intel Optane Memory H10 The following image s indicate the location of the M 2 2230 solid state drive and provides a visual representation of the removal procedure Steps 1 Remove the screw M2x2 that secures the M 2 2230 mounting bracket to the system board 2 Slide and remove the M 2 2230 mounting bracket off the system board 3 Slide and remov...

Page 18: ...lid state drive with the tab on the M 2 card slot on the system board 2 Slide the M 2 2230 solid state drive into the M 2 card slot on the system board 3 Slide the M 2 2230 mounting bracket into place aligning the peg on the bracket with the notch on the M 2 2230 solid state drive 4 Align the screw hole on the M 2 2230 mounting bracket to the screw hole on the system board 5 Replace the screw M2x2...

Page 19: ...dure Steps 1 Remove the screw M2x2 that secures the M 2 2280 solid state drive Intel Optane to the system board 2 Slide and remove the M 2 2280 solid state drive Intel Optane from the M 2 card slot on the system board Installing the M 2 2280 solid state drive Intel Optane H10 Prerequisites If you are replacing a component remove the existing component before performing the installation process Abo...

Page 20: ...e Intel Optane into the M 2 card slot on the system board 3 Replace the screw M2x2 that secures the M 2 2280 solid state drive Intel Optane to the system board Next steps 1 Install the base cover 2 Follow the procedure in After working inside your computer Display assembly Removing the display assembly Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base co...

Page 21: ...Removing and installing components 21 ...

Page 22: ...nd palm rest assembly 7 Pry open the left display hinge 8 Remove the screw M2x5 that secures the right display hinge to the palm rest assembly 9 Remove the screw M2x3 5 that secures the right display hinge to the palm rest assembly and system board 10 Pry open the right display hinge 11 Lift and remove the palm rest assembly from the display assembly Installing the display assembly Prerequisites I...

Page 23: ...Removing and installing components 23 ...

Page 24: ...w M2x3 5 that secures the left display hinge to the I O board and palm rest assembly 6 Close the right display hinge NOTE Ensure that the screw holes on the right display hinge are aligned with the screw holes on the I O board and palm rest assembly 7 Replace the screw M2x5 that secures the right display hinge to the palm rest assembly 8 Replace the screw M2x3 5 that secures the right display hing...

Page 25: ...ate the location of the fan and provides a visual representation of the removal procedure Steps 1 Peel the tape that secures the I O board cable latch to the I O board 2 Open the latch and disconnect the I O board cable from the I O board 3 Remove the I O board cable speaker cable and antenna cables from the routing guides on the fan 4 Disconnect the fan cable from the system board 5 Remove the tw...

Page 26: ...fan to the palm rest assembly 3 Connect the fan cable to the system board 4 Route the I O board cable speaker cable and antenna cables through the routing guides on the fan 5 Connect the I O board cable to the I O board and close the latch 6 Adhere the tape that secures the I O board cable latch to the I O board Next steps 1 Install the base cover 2 Follow the procedure in After working inside you...

Page 27: ...Peel off the tape the secures the power adapter port cable to the system board 5 Disconnect the power adapter port cable from the system board 6 Remove the screw M2x3 that secures the power adapter port to the palm rest assembly 7 Remove the power adapter port cable from the routing guide on the palm rest assembly 8 Lift the power adapter port along with its cable off the palm rest assembly Instal...

Page 28: ...power adapter port cable to the system board 5 Adhere the tape that secures the power adapter port cable to the system board 6 Close the right display hinge NOTE Ensure that the screw holes on the left display hinge are aligned with the screw holes on the system board and palm rest assembly 7 Replace the screw M2x5 that secures the right display hinge to the palm rest assembly 8 Replace the screw ...

Page 29: ...resentation of the removal procedure Steps 1 Peel the tape that secures the I O board cable latch to the I O board 2 Open the latch and disconnect the I O board cable from the I O board 3 Disconnect the coin cell battery cable from the I O board 4 Peel and lift the coin cell battery off the palm rest assembly Installing the coin cell battery Prerequisites If you are replacing a component remove th...

Page 30: ...ble latch to the I O board Next steps 1 Install the base cover 2 Follow the procedure in After working inside your computer I O board Removing the I O board Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover About this task The following image s indicate the location of the I O board and provides a visual representation of the removal procedure 30 R...

Page 31: ...O board cable from the I O board 6 Disconnect the coin cell battery from the I O board 7 Remove the screw M2x2 that secures the I O board to the palm rest assembly 8 Lift the I O board from the palm rest assembly Installing the I O board Prerequisites If you are replacing a component remove the existing component before performing the installation process About this task The following image s indi...

Page 32: ...ard cable to the I O board and close the latch 7 Adhere the tape that secures the I O board cable latch to the I O board 8 Connect the coin cell battery cable to the I O board Next steps 1 Install the base cover 2 Follow the procedure in After working inside your computer Touchpad Removing the touchpad Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base co...

Page 33: ...the two screws M2x2 that secure the touchpad to the palm rest assembly 6 Peel the tapes that secure the touchpad to the palm rest assembly 7 Lift the touchpad from the palm rest assembly Installing the touchpad Prerequisites If you are replacing a component remove the existing component before performing the installation process About this task The following image s indicate the location of the to...

Page 34: ...ree screws M2x2 that secure the touchpad bracket to the palm rest assembly 7 Adhere the tapes that secure the touchpad bracket to the palm rest assembly Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cov...

Page 35: ...he palm rest assembly 5 Lift both the speakers along with the speaker cable off the palm rest assembly Installing the speakers Prerequisites If you are replacing a component remove the existing component before performing the installation process About this task The following image s indicate the location of the speakers and provides a visual representation of the installation procedure Removing a...

Page 36: ... system board Next steps 1 Install the base cover 2 Follow the procedure in After working inside your computer Heat sink Removing the heat sink Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover About this task NOTE The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it NOTE For maxim...

Page 37: ...ing a component remove the existing component before performing the installation process About this task NOTE If either the system board or the heat sink is replaced use the thermal grease provided in the kit to ensure that thermal conductivity is achieved The following image s indicate the location of the heat sink and provides a visual representation of the installation procedure Removing and in...

Page 38: ...indicate the location of the power button with fingerprint reader and provides a visual representation of the removal procedure Steps 1 Remove the screw M2x3 that secures the power button bracket to the palm rest assembly 2 Lift the power button bracket off the palm rest assembly 3 Open the latch and disconnect the power button with fingerprint reader cable from the power button board 4 Remove the...

Page 39: ... fingerprint reader to the palm rest assembly 3 Adhere the tape that secures the power button with fingerprint reader cable to the palm rest assembly 4 Connect the power button with fingerprint reader cable to the power button board and close the latch 5 Adhere the tape that secures the power button with fingerprint reader cable to the palm rest assembly 6 Place the power button bracket on the pow...

Page 40: ... M 2 2230 solid state drive if applicable 4 Remove the M 2 2280 solid state drive Intel Optane H10 if applicable 5 Remove the battery 6 Remove the fan 7 Remove the heat sink About this task The following image s indicate the location of the system board and provides a visual representation of the removal procedure 40 Removing and installing components ...

Page 41: ...Open the latch and disconnect the power button board cable from the system board 13 Disconnect the antenna cables from the wireless card on the system board 14 Peel the tape that secures the I O board cable latch to the system board 15 Open the latch and disconnect the I O board cable from the system board 16 Disconnect the speaker cable from the system board 17 Open the latch and disconnect the t...

Page 42: ...About this task The following image s indicate the location of the system board and provides a visual representation of the installation procedure 42 Removing and installing components ...

Page 43: ...ct the pen garage cable to the system board 8 Adhere the tape that secures the pen garage cable to the system board 9 Connect the power button board cable to the system board and close the latch 10 Connect the antenna cables to the wireless card on the system board The following table provides the antenna cable color scheme for the wireless card supported by your computer Table 2 Antenna cable col...

Page 44: ...e to the palm rest assembly 22 Replace the screw M2x3 5 that secures the right display hinge to the system board and palm rest assembly Next steps 1 Install the heat sink 2 Install the fan 3 Install the battery 4 Install the M 2 2230 solid state drive if applicable 5 Install the M 2 2280 solid state drive Intel Optane H10 if applicable 6 Install the base cover 7 Follow the procedure in After worki...

Page 45: ...t assembly Installing the pen garage cable Prerequisites If you are replacing a component remove the existing component before performing the installation process About this task The following image s indicate the location of the pen garage cable and provides a visual representation of the installation procedure Removing and installing components 45 ...

Page 46: ...e H10 if applicable 6 Install the base cover 7 Follow the procedure in After working inside your computer Keyboard Removing the keyboard Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the display assembly 5 Remove the fan 6 Remove the coin cell battery 7 Remove the I O board 8 Remove the power button with fingerprin...

Page 47: ...d on the image 2 Remove the 29 screws M1 2x1 5 that secure the keyboard to the palm rest assembly 3 Lift the keyboard off the palm rest assembly Installing the keyboard Prerequisites If you are replacing a component remove the existing component before performing the installation process About this task The following image s indicate the location of the keyboard and provides a visual representatio...

Page 48: ...e bubble located on the image 5 Replace the screw M1 2x1 5 that secures the keyboard to the palm rest assembly Next steps 1 Install the system board 2 Install the power button with fingerprint reader 3 Install the I O board 4 Install the coin cell battery 5 Install the power adapter port 6 Install the fan 7 Install the display assembly 8 Install the battery 9 Install the base cover 10 Follow the p...

Page 49: ...hpad 10 Remove the speakers 11 Remove the heat sink 12 Remove the pen garage cable 13 Remove the power button with fingerprint reader 14 Remove the system board NOTE The system board can be removed along with the heat sink 15 Remove the keyboard About this task The following image s indicate the location of the palm rest assembly and provides a visual representation of the removal procedure Steps ...

Page 50: ...assembly perform the post requisites Next steps 1 Install the keyboard 2 Install the system board 3 Install the power button with fingerprint reader 4 Install the pen garage cable 5 Install the heat sink 6 Install the speakers 7 Install the touchpad 8 Install the I O board 9 Install the coin cell battery 10 Install the power adapter port 11 Install the fan 12 Install the display assembly 13 Instal...

Page 51: ...rivers and downloads When troubleshooting downloading or installing drivers it is recommended that you read the Dell Knowledge Based article Drivers and Downloads FAQ SLN128938 3 Drivers and downloads 51 ...

Page 52: ... Setup options changes that you make are recorded but do not take effect until you restart the system Table 3 Navigation keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Selects a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area NO...

Page 53: ...isted in this section may or may not be displayed Table 4 System setup options System information menu Overview Inspiron 7300 2n1 Black BIOS Version Displays the BIOS version number Service Tag Displays the Service Tag of the computer Asset Tag Displays the Asset Tag of the computer Manufacture Date Displays the manufacture date of the computer Ownership Date Displays the ownership date of the com...

Page 54: ...OT2 Displays the memory configuration of DIMM SLOT2 DEVICES Panel Type Displays the Panel Type of the computer Video Controller Displays the integrate graphics information of the computer Video Memory Displays the video memory information of the computer Wi Fi Device Displays the Wi Fi device installed in the computer Native Resolution Displays the native resolution of the computer Video BIOS Vers...

Page 55: ...ology SMART Default OFF Enable Audio Enables or disables all integrated audio controller Default ON Enable Microphone Enables or disables microphone By default Enable Microphone is selected Enable Internal Speaker Enables or disables internal speaker By default Enable Internal Speaker is selected USB Configuration Enables or disables booting from USB mass storage devices such as external hard driv...

Page 56: ... Table 7 System setup options Video menu Video LCD Brightness Brightness on battery power Sets the screen brightness when the computer is running on battery power Default 50 Brightness on AC power Sets the screen brightness when the computer is running on AC power Default 100 Table 8 System setup options Security menu Security Enable Admin Setup Lockout Enables or disables the user from entering B...

Page 57: ...easurements into the TPM PCRs during BIOS boot Default ON Clear Enables or disables the computer to clear the PTT owner information and returns the PTT to the default state Default OFF TPM State Enables or disables the TPM This is the normal operating state for the TPM when you want to use its complete array of capabilities Default Enabled SMM Security Mitigation Enables or disables additional UEF...

Page 58: ...t Key Management menu Expert Key Management Enable Custom Mode Enables or disables the keys in the PK KEK db and dbx security key databases to be modified Default OFF Custom Mode Key Management Selects the custom values for expert key management Default PK Table 12 System setup options Performance menu Performance Multi Core Support Active Cores Changes the number of CPU cores available to the ope...

Page 59: ...ng power usage hours Use the below options to prevent AC power usage between certain times of each day Default Adaptive Battery settings are adaptively optimized based on your typical battery usage pattern Enable Advanced Battery Charge Configuration Enables Advanced Battery Charge Configuration from the beginning of the day to a specified work period Advanced Battery Charged maximizes battery hea...

Page 60: ...the operation of the computer hardware will always halt the computer Enable Adapter Warnings Enables or disables the computer to display adapter warning messages when adapters with too little power capacity are detected Default ON Enable Dock Warning Messages Enables or disables dock warning messages Default ON Fastboot Configures the speed of the UEFI boot process Default Thorough Performs comple...

Page 61: ...OS image as long as the Boot Block portion is intact and functioning Default ON NOTE BIOS recovery is designed to fix the main BIOS block and cannot work if the Boot Block is damaged In addition this feature cannot work in the event of EC corruption ME corruption or a hardware issue The recovery image must exist on an unencrypted partition on the drive BIOS Auto Recovery Enables the computer to au...

Page 62: ...n the value specified by the Auto OS Recovery Threshold setup option Default ON Clearing CMOS settings About this task CAUTION Clearing CMOS settings will reset the BIOS settings on your computer Steps 1 Turn off your computer 2 Follow the steps in Removing the base cover NOTE Ensure that the battery cable is disconnected from the system board 3 Press and hold the power button for 15 seconds to dr...

Page 63: ...turned off Blinking power and battery charge status light The power and battery status light blinks alternately between amber and off to indicate issues that your computer is encountering For example the power and battery status light blinks amber two times followed by a pause and then blinks white three times followed by a pause This 2 3 pattern continues until the computer is turned off indicati...

Page 64: ...wnload it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures For more information about the Dell SupportAssist OS Recovery see Dell SupportAssist OS Recovery User s Guide at www dell com support Flashing the BIOS About this task You may need to flash update the BIOS when an update is ava...

Page 65: ...Windows Backup Media and Recovery Options WiFi power cycle About this task If your computer is unable to access the Internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the instructions on how to conduct a WiFi power cycle NOTE Some ISPs Internet Service Providers provide a modem router combo device Steps 1 Turn off your computer 2...

Page 66: ... topic or model number and then click or tap the search icon to view the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant...

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