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40

Getting Help

 

Technical Support and Customer 

Service

Dell’s support service is available to answer 

your questions about Dell hardware. Our 

support staff use computer-based diagnostics to 

provide fast, accurate answers.
To contact Dell’s support service, see “Before 

You Call” on page 41 and then see the contact 

information for your region or go to 

support.dell.

com

.

Online Services

You can learn about Dell products and services 

on the following websites:

www.dell.com

• 

www.dell.com/ap

• 

 (Asian/Pacific countries 

only)

www.dell.com/jp

• 

 (Japan only)

www.euro.dell.com

• 

 (Europe only)

www.dell.com/la

• 

 (Latin American and 

Caribbean countries)

www.dell.ca

• 

 (Canada only)

You can access Dell Support through the 

following websites and e-mail addresses:
Dell Support websites

support.dell.com

• 

support.jp.dell.com

• 

 (Japan only)

support.euro.dell.com

• 

 (Europe only)

Dell Support e-mail addresses

[email protected]

• 

[email protected]

• 

 

[email protected]

• 

 (Latin America and 

Caribbean countries only)

[email protected]

• 

 (Asian/Pacific 

countries only)

Dell Marketing and Sales e-mail addresses

[email protected]

• 

 (Asian/Pacific 

countries only)

Summary of Contents for Inspiron 1210

Page 1: ...SETUP GUIDE INSPIRON ...

Page 2: ......

Page 3: ... Model PP40S INSPIRON 1210 SETUP GUIDE ...

Page 4: ...dden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel and Atom are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is...

Page 5: ...ide Features 16 Computer Base and Keyboard Features 18 Display Features 20 Removing and Replacing the Battery 21 Software Features 22 Solving Problems 24 Network Problems 24 Power Problems 25 Memory Problems 26 Lockups and Software Problems 27 Dell Support Center 29 Using Support Tools 29 System Messages 30 Hardware Troubleshooter 31 Dell Diagnostics 32 Restoring Your Operating System 34 System Re...

Page 6: ...9 Technical Support and Customer Service 40 Online Services 40 AutoTech Service 41 Product Information 41 Before You Call 42 Contacting Dell 43 Finding More Information and Resources 44 Basic Specifications 46 Index 54 ...

Page 7: ...nt overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a clos...

Page 8: ...plug it into a wall outlet or surge protector CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage ...

Page 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable optional To use a wired network connection plug in the network cable ...

Page 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Page 11: ...Setup Your Dell computer is preconfigured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection NOTICE Do not interrupt the operating sy...

Page 12: ...the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Setting Up a Wired Internet Connection in Windows Vista If you are using a dial up connection connect the telephone line to the external USB modem optional and t...

Page 13: ... documentation for your computer or router for more information about how to set up and use your wireless network Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection using a wireless router Save and close any open files and exit any 1 open programs Click 2 Start Connect To Follow the instructions on the screen to 3 complete the...

Page 14: ...e Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Under 3 Network and Internet...

Page 15: ...iron Laptop NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 5 use the setup information provided by your ISP to complete the setup ...

Page 16: ...NSPIRON 14 Your Inspiron 1210 has indicators buttons and features that provide information at a glance and time saving shortcuts for common tasks Right Side Features Using Your Inspiron Laptop 5 4 3 2 1 ...

Page 17: ...media Card MMC Memory Stick 2 Audio Out Headphone connector Connects to a pair of headphones or sends audio to a powered speaker or sound system 3 Audio In Microphone connector Connects to a microphone or input signal for use with audio programs 4 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 5 Network connector If you are using a cabled ne...

Page 18: ...16 Using Your Inspiron Laptop Left Side Features 4 3 1 2 ...

Page 19: ...nnects to a monitor or projector 3 AC adapter connector Connects to the AC adapter to power on the computer and charge the battery when the computer is not in use 4 Security cable slot Attaches a commercially available antitheft device to the computer NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your computer ...

Page 20: ...18 Using Your Inspiron Laptop Computer Base and Keyboard Features 1 2 4 3 5 ...

Page 21: ... be personalized by using the system setting utility 5 Power indicator light Turns on steadily or blinks to indicate battery charge status If the computer is connected to an electrical outlet the light operates as follows On AC Adapter Solid white The system is on and the battery is charging Flashing white The system is in standby mode Off The system is off and the battery is adequately charged On...

Page 22: ...ity light 1 2 3 1 Camera activity light Indicates when the camera is on or off 2 Camera Built in camera for video capture conferencing and chat 3 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide ...

Page 23: ...not use batteries from other computers CAUTION Before removing the battery shut down the computer and remove external cables including the AC adapter 1 Battery 2 Battery release latch 2 To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch until it clicks 2 into place Slide the battery out 3 To replace the battery slide it into the bay until it clicks into...

Page 24: ...ltimedia You can use your computer to watch videos play games listen to music and internet radio stations Customizing the Desktop in Windows Vista You can customize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window Right click an open area of the desktop 1 Click 2 Person...

Page 25: ...ximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Click 1 Start Control Panel System and Maintenance Welcome Center Transfer files and settings Click 2 Back up files or Back up computer Click 3 Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard Th...

Page 26: ...nce may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router Re establish your connection to the wireless router Save and close any open files and exit a any open programs Click b Start Connect To Follow the instructions on the screen c to complete the setup Wired Connections If the network connection is lost The cable is loose or damaged Chec...

Page 27: ... Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not respondin...

Page 28: ...ip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory See the Service Manual on the Dell Support website at suppor...

Page 29: ...ptical drive or any external storage device for the procedures that involve media If the computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and t...

Page 30: ...rams and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that...

Page 31: ...formance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the...

Page 32: ... three consecutive times for the same error see Contacting Dell on page 43 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Dell Technology Guide on your hard disk or the Dell Support website at support dell com or see Contacting Dell on page 43 for assistance Hard disk HDD drive failure Possible hard disk drive failure during POST see ...

Page 33: ...meter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 43 for assistance Hardware Troubleshooter If a device is either not detected during th...

Page 34: ...ide Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 43 Ensure that the computer is connected to an 1 electrical outlet that is known to be wo...

Page 35: ...tem logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option f...

Page 36: ...system problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your comput...

Page 37: ...click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete...

Page 38: ...ams or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Factory Image Restore Dell Factory Image Restore Turn on the computer When the Dell logo 1 appears press F8 several times to access the Vista Adva...

Page 39: ...problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 34 NOTICE Before performing the installation back up all data files on your p...

Page 40: ... Save and close any open files and exit any 1 open programs Insert the 2 Operating System disc Click 3 Exit if the Install Windows message appears Restart the computer 4 When the DELL logo appears press F2 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The nex...

Page 41: ...e If the preceding steps have not resolved the 5 problem see Before You Call on page 41 and then Contacting Dell on page 43 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your E...

Page 42: ...dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addres...

Page 43: ...s that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 43 for problems with your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact De...

Page 44: ...telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mat...

Page 45: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Page 46: ...ll Support website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some...

Page 47: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Page 48: ... Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Type Intel Silverthorne CPU Intel Atom Z520 or Z530 L2 Cache 512 KB External bus frequency 533 MHz Memory Connectors none Capacities 1 GB Memory type 533 MHz DDR2 Memory configuration possible 1 GB ...

Page 49: ...ts Flash EEPROM 1 MB Communications Modem type External V 92 56K USB Modem Modem interface Universal Serial Bus USB Communications Network adapter 10 100 Ethernet LAN on system board Wireless WLAN WWAN Mini Card Bluetooth wireless technology Video video controller Intel LPIA Poulsbo video memory 8 MB system memory shared LCD interface LVDS Audio Audio type 1 channel High Definition Audio Audio con...

Page 50: ...peaker one 4 ohm speaker Internal speaker amplifier 1 watt per channel into 4 ohm Volume controls software program controlled Ports and Connectors Audio integrated analog microphone integrated analog speaker microphone connector one stereo headphone speakers connector Mini Card two full size Mini Card slots with stand offs premounted for half size support Network adapter RJ 45 port USB three 4 pin...

Page 51: ...Refresh rate 60 Hz Operating angle 0 closed to 135 Luminance 170 min 200 typ cd m 5 point avg Viewing Angles Horizontal 40 CR 10 typ Vertical 15 30 CR 10 typ Pixel pitch 0 204x0 204 mmˆ2 Controls brightness can be controlled through keyboard shortcuts see Dell Technology Guide for more information Keyboard Number of keys 82 U S and Canada 83 Europe 86 Japan 82 Korea ...

Page 52: ...mode 240 cpi Size Width 79 62 mm 3 13 in sensor active area Height 39 5 mm 1 55 in rectangle Battery Type 3 cell 18650 lithium ion 6 cell 18650 lithium ion 3 cell 18650 lithium ion Height 23 8 mm 0 93 in Width 204 mm 8 03 in Depth 38 mm 1 49 in Weight 175 g 0 38 lb 6 cell 18650 lithium ion Height 37 75 mm 1 48 in Width 225 mm 8 85 in Depth 55 15 mm 2 17 in Weight 325 g 0 71 lb ...

Page 53: ...certain power intensive conditions See Dell Technology Guide for more information Life span approximate 300 discharge charge cycles Battery Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell battery CR 2032 AC Adapter Input voltage 100 240 VAC Input current maximum 1 0 A Input frequency 50 60 Hz Output power 30 W Output current 1 58 A maximum Rated output vol...

Page 54: ...57 0 mm 2 24 in Width 40 0 mm 1 57 in Depth 80 0 mm 3 15in Weight with cables 0 18 kg 0 40 lb AC Adapter 30 W PI Height 70 0 mm 2 76 in Width 36 0 mm 1 42 in Depth 78 0 mm 3 07in Weight with cables 0 156 kg 0 34 lb Physical Height 21 mm to 24 mm 0 83 in to 0 98 in Width 299 mm 11 8 in Depth 229 mm 9 in Weight with 3 cell battery Configurable to less than 1 24 kg 2 73 lbs ...

Page 55: ...vibration using a random vibration spectrum that simulates user environment Operating 0 925 GRMS Storage 1 32 GRMS Computer Environment Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 112 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as def...

Page 56: ...onnect ing to the Internet 9 conserving energy 22 Contacting Dell online 43 customer service 40 customizing your energy settings 22 D damage avoiding 5 data backing up 23 Dell Factory Image Restore 34 Dell Support Center 29 Dell support website 45 Dell Technology Guide for further information 44 Diagnostic Checklist 42 drivers and downloads 45 Index ...

Page 57: ...more information 44 FTP login anonymous 41 H hardware problems diagnosing 31 Hardware Troubleshooter 31 help getting assistance and support 39 I Internet connection 10 ISP Internet Service Provider 10 M memory problems solving 26 memory support 46 N network connection fixing 24 network speed testing 24 ...

Page 58: ...reinstalling Windows 34 resources finding more 44 restoring factory image 36 S setup before you begin 5 software features 22 software problems 27 solving problems 24 specifications 46 support e mail addresses 40 support sites worldwide 40 System Messages 30 system reinstall options 34 System Restore 34 T technical support 40 V ventilation ensuring 5 ...

Page 59: ...57 Index W Windows reinstalling 34 Windows Vista reinstalling 38 wired network network cable connecting 7 wireless network connection 24 ...

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Page 62: ...Printed in China Printed on recycled paper www dell com support dell com ...

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