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62

Finding More Information and Resources

If you need to: 

See:

reinstall your operating system

“System Recovery Media” on page 50

run a diagnostic program for your computer

“Dell Diagnostics” on page 40

reinstall system software

“My Dell Downloads” on page 38

find more about the Microsoft

®

 Windows

®

 

operating system and features

support.dell.com

upgrade your computer with new or additional 

memory, or a new hard drive
reinstall or replace a worn or defective part

the 

Service Manual

 at 

support.dell.com/manuals

NOTE:

 In some countries, opening and 

replacing parts of your computer may void 

your warranty. Check your warranty and 

return policies before working inside your 

computer.

INSPIRON

Summary of Contents for IM10-2863 - Inspiron Mini - Obsidian

Page 1: ...SETUP GUIDE INSPIRON ...

Page 2: ......

Page 3: ...SETUP GUIDE Regulatory model P09T series Regulatory type P09T001 INSPIRON ...

Page 4: ...ission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE Solution Station and DellConnect are trademarks of Dell Inc Intel is a registered trademark and Atom is the trademark of Intel Corporation in the U S and other countries Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corpor...

Page 5: ...ing Your Inspiron Laptop 16 Right View Features 16 Left View Features 17 Computer Base and Keyboard Features 18 Status Lights and Indicators 20 Back View Features 21 Touch Pad Gestures 22 Display Features 24 Removing and Replacing the Battery 26 Software Features 28 Dell Dock 29 Dell DataSafe Online Backup 30 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 3...

Page 6: ...ing Help 54 Technical Support and Customer Service 55 DellConnect 55 Online Services 56 Automated Order Status Service 57 Product Information 57 Returning Items for Repair Under Warranty or for Credit 58 Before You Call 59 Contacting Dell 61 Finding More Information and Resources 62 Specifications 64 Appendix 70 Macrovision Product Notice 70 Information for NOM or Official Mexican Standard Only fo...

Page 7: ...omputer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer perform...

Page 8: ... an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer ...

Page 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable ...

Page 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Page 11: ...etting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com NOTE For more in...

Page 12: ...an be used to restore your computer to the operating state it was in when you purchased the computer while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery ...

Page 13: ...cted see Connect the AC Adapter on page 1 6 Insert the disc or USB key in the computer 2 Click 3 Start All Programs Dell DataSafe Local Backup Click 4 Create Recovery Media Follow the instructions on the screen 5 NOTE For information on using the system recovery media see System Recovery Media on page 50 ...

Page 14: ...12 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional ...

Page 15: ...reless Enable Disable dialog box appears Select the option s you want to enable 3 Enable Bluetooth Enable Wireless LAN Click 4 OK To disable wireless Double click the 1 icon on the system tray or press F2 The Wireless Enable Disable dialog box appears Clear the option s you want to disable 2 Enable Bluetooth Enable Wireless LAN Click 3 OK ...

Page 16: ...cellular telephone service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 15 Setting Up a Wireless Connection NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To s...

Page 17: ...If you do not have an ISP the Connect to the Internet wizard can help you get one To set up your Internet connection Save and close any open files and exit any 1 open programs Click 2 Start Control Panel In the search box type 3 network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not ...

Page 18: ... 1 2 3 1 Audio out Headphone connector Connects to a pair of headphones or to a powered speaker or sound system 2 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 3 Network connector Connects your computer to a network or a broadband device if you are using a wired network INSPIRON ...

Page 19: ...ts to a monitor or projector 2 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 3 3 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on memory cards ...

Page 20: ...18 Using Your Inspiron Laptop Computer Base and Keyboard Features 2 3 4 1 5 6 ...

Page 21: ...battery status light see Status Lights and Indicators on page 20 4 Hard drive activity light Turns on when the computer reads or writes data A blinking light indicates hard drive activity CAUTION To avoid loss of data never turn off the computer while the hard drive activity light is blinking 5 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left ...

Page 22: ...er state s Battery charge level AC adapter solid white on off hibernate charging 90 breathing white standby charging off off hibernate 90 Battery solid white on 10 breathing white standby 10 solid amber on standby 10 off off hibernate n a NOTE The battery is charging when the computer is powered using the AC adapter ...

Page 23: ...le slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer 2 AC adapter connector Connects to an AC adapter to power the computer and charge the battery ...

Page 24: ...er right or left in the horizontal scroll zone extreme bottom of the touch pad Circular Scroll Allows you to scroll up or down and right or left To scroll up or down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right or left Move a finger in the horizontal scroll zon...

Page 25: ...ase the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad To zoom out Move a finger down in the zoom zone extreme left of the touch pad ...

Page 26: ...24 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying digital microphone 1 2 3 4 ...

Page 27: ... for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off 4 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide at support dell com manuals or at Start All Programs Dell Help Documentation ...

Page 28: ... use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Turn off the computer and turn it over 1 Slide the battery release latches to the unlock position 2 Lift the battery out of the battery bay 3 To replace the battery Align the tabs on the bat...

Page 29: ...27 Using Your Inspiron Laptop 1 battery release latches 2 2 battery 3 battery bay 4 battery bay slots 3 1 2 3 4 ...

Page 30: ...stalled on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files Entertainment and Multimedia You can use your computer to watch videos play games and listen to music and Internet radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applicat...

Page 31: ...click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the inst...

Page 32: ...ne is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups Double click the Dell DataSafe Online icon 1 on the taskbar Follow the instructions that a...

Page 33: ...a problem If this occurs write down the beep code and contact Dell see Contacting Dell on page 61 NOTE To replace parts see the Service Manual at support dell com manuals Beep Code Possible Problem One Possible system board failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible system...

Page 34: ...r to your wireless router Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Amber...

Page 35: ...is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Cont...

Page 36: ...r strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If the problem persists contact Dell see Contacting Dell on page 61 If you experience other memory problems Run the...

Page 37: ...uninstall and then reinstall the program NOTE Software usually includes installation instructions in its documentation or on the disc CD or DVD NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you...

Page 38: ...iately Use a virus scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum har...

Page 39: ... also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC checkUp About Your System System Document...

Page 40: ...tions on the screen to 2 register and download the software Reinstall or create backup media of the 3 software for future use System Messages If your computer has an issue or an error it may display a System Message that will help you identify the cause and action needed to resolve the issue NOTE If the message you received is not listed in the following examples see the documentation for either t...

Page 41: ...ge 61 Hard disk drive read failure Possible hard disk drive failure during HDD boot test Contact Dell see Contacting Dell on page 61 Keyboard failure Keyboard failure or loose cable Replace the keyboard see the Service Manual at support dell com manuals No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists If the hard drive is your ...

Page 42: ...s the problem and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 35 and run the Dell Diagnostics before you contact Dell for technical assistance NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc may not ship with your computer Ensure that the...

Page 43: ...s Enter This may invoke the Pre Boot System Assessment PSA on your computer NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA i...

Page 44: ...to the Choose An Option window Select the test you want to run 4 If a problem is encountered during a test 5 a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 61 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your ...

Page 45: ... system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM opti...

Page 46: ...ct Dell see Contacting Dell on page 61 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell When the tests are complete close the test 9 screen to return to the Choose An Option window To exit the Dell Diagnostics and to restart the 10 computer click Exit Remove the 11 Drivers and Utilities disc ...

Page 47: ...ystem Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your ...

Page 48: ...r are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them Starting System Restore To restore your computer Click 1 Start In the search box type 2 System Restore and press Enter NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrat...

Page 49: ...ell DataSafe Local Backup to restore your operating system will permanently remove any programs or drivers installed after you received your computer Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem CAUTION Although Dell Datasafe Local...

Page 50: ...estore your computer to an earlier operating state Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files Turn off your computer 1 Disconnect all the devices USB drive 2 printer etc connected to the computer and remove any newly added internal hardware NOTE Do not disconnect the AC adapter Turn on your computer 3 When the DELL 4 l...

Page 51: ...m Upgrading to Dell DataSafe Local Backup Professional NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup and restore your computer based on file types Backup files to a local storage device Schedule automated backups To upgrade to Dell...

Page 52: ...omputer while preserving the data files on your computer Use the system recovery media in case of Operating system failure that prevents the use of recovery options that are installed on your computer Hard drive failure that prevents data from being recovered To restore the factory image of your computer using the system recovery media Insert the system recovery disc or USB key 1 and restart the c...

Page 53: ...ountries or on certain computers NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Backup on page 47 to restore your operating system Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer An...

Page 54: ...strator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Select the check box to ...

Page 55: ...53 Restoring Your Operating System ...

Page 56: ...ting procedures See Online Services on page 56 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on page 59 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When ...

Page 57: ... To contact Dell s support service see Before You Call on page 59 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www de...

Page 58: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Page 59: ...blem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 61 Product Information If you need information about additional products available from Dell or if you would like to place an order visit www dell com For the t...

Page 60: ...e telephone number to call your region see Contacting Dell on page 61 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics Checklist see 3 Diagnostic Checklist on page 60 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 40 Include any accessories that belong wit...

Page 61: ...de ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag is located on a label at the bottom of your computer 1 1 Service Tag ...

Page 62: ...operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you conn...

Page 63: ... 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer serv...

Page 64: ...ds on page 38 find more about the Microsoft Windows operating system and features support dell com upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies befor...

Page 65: ...ance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the bottom of your computer the Dell Support Center To launch the Dell Support Center click the icon in the task bar find drivers and downloads readme files access technical support and product help check on your order status for new purchases f...

Page 66: ...d 2 GB Memory type PC3 10600 DDR3 1333 MHz SODIMM Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer NOTE Offerings may vary by region For more information regarding the configuration of your computer see the About Your System section in the Dell Support Center To launch the Dell Support Center click the icon in the n...

Page 67: ...hole connector Media Card Reader one 3 in 1 slot Communications Network adapter 10 100 Ethernet LAN on system board Wireless WLAN 802 11 bgn and optional Bluetooth wireless technology Media Card Reader Card supported Secure Digital SD memory card Secure Digital High Capacity SDHC Memory Stick Memory Stick PRO MultiMedia Card MMC Camera Camera resolution 0 3 megapixel Video resolution 640 x 480 max...

Page 68: ...fresh rate 60 Hz Operating angle 132 3 Horizontal viewing angle 40 40 Vertical viewing angle 15 30 Pixel pitch 0 2175 mm x 0 2088 mm Audio Audio controller Realtek ALC272 VB GR Speakers 1 x 2 watt speakers Volume controls software program menus and media controls Video Video controller Intel GMA 3150 Video memory 8 MB system memory shared Keyboard Number of keys 82 U S Canada Korea 83 Europe ...

Page 69: ...0 0 mm 1 20 to 1 18 inches rectangle Battery 3 6 cell smart lithium ion Height 22 56 mm 0 89 inches Width 206 mm 8 11 inches Depth 60 62 mm 2 39 inches Weight 0 22 kg 0 48 lb 3 cell 0 38 kg 0 84 lb 6 cell Voltage 11 1 VDC Charge time approximate 4 0 hours when the computer is powered off Operating time varies depending on operating conditions Coin cell battery CR 2032 ...

Page 70: ... Output current 1 58 A Rated output voltage 19 0 VDC Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 70 C 40 to 158 F Physical Height 25 5 mm to 32 8 mm 1 00 inch to 1 29 inches Width 268 0 mm 10 55 inches Depth 196 6 mm 7 74 inches Weight with 3 cell battery configurable to less than 1 25 kg 2 75 lbs ...

Page 71: ...ronment Operating 0 66 GRMS Non operating 1 30 GRMS Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with the hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non operating 160 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 ...

Page 72: ...nd other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited INSPIRON ...

Page 73: ...rter Dell México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P09T 100 240 VAC 50 60 Hz 1 0 A 19 0 VDC 1 58 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage ...

Page 74: ...age avoiding 5 DataSafe Online Backup 30 DellConnect 55 Dell Diagnostics 40 Dell Dock 29 Dell Factory Image Restore 51 Dell Support Center 37 Diagnostic Checklist 60 drivers and downloads 63 E e mail addresses for technical support 56 F finding more information 62 FTP login anonymous 56 H hardware problems diagnosing 40 Index INSPIRON ...

Page 75: ...ice Provider 14 M memory problems solving 34 N network connection fixing 32 P power problems solving 33 power strips using 6 products information and purchasing 57 R resources finding more 62 restoring factory image 47 51 S setting up internet connection internet connection 15 shipping products for return or repair 58 ...

Page 76: ...lems 35 Specifications 64 support e mail addresses 56 support sites worldwide 56 System Messages 38 V ventilation ensuring 5 W warranty returns 58 Windows program compatibility wizard 36 wired network connection 7 wireless network connection 32 ...

Page 77: ......

Page 78: ...Printed in the U S A www dell com support dell com ...

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