Dell EMC VxFlex Ready Node R740xd Owner'S Manual Download Page 33 | Manualshive

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CHAPTER 4

System diagnostics and indicator codes

This section explains the system diagnostics and indicator codes for your system.

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Indicator codes

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Using system diagnostics

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R740xd Owner's Guide

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Summary of Contents for EMC VxFlex Ready Node R740xd

Page 1: ...Dell EMC VxFlex Appliance and VxFlex Ready Node R740xd Owner s Guide Document Revision 2 0 November 2019 ...

Page 2: ...IS PUBLICATION AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE USE COPYING AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE Dell Technologies Dell EMC Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be the property of their respective own...

Page 3: ...ns 25 Memory specifications 26 Storage controller specifications 26 Drive specifications 26 Ports and connector specifications 27 USB ports 27 NIC ports 27 VGA ports 28 Serial port 28 Video specifications 28 Environmental specifications 29 Standard operating temperature 30 Expanded operating temperature 30 Particulate and gaseous contamination specifications 31 System diagnostics and indicator cod...

Page 4: ...atform Module 44 Initialize the TPM for BitLocker users 44 Initialize the TPM 1 2 for TXT users 44 Getting help 45 Contacting Dell EMC 46 Secure Remote Services 46 Recycling or End of Life service information 46 Chapter 6 Contents 4 R740xd Owner s Guide ...

Page 5: ...n overview of the VxFlex Appliance and VxFlex Ready Node R740xd system diagnostic tools and technical specifications Use this guide for information about your system l Typographical conventions 6 l Notes cautions and warnings 6 R740xd Owner s Guide 5 ...

Page 6: ...ions Monospace italic Used for variables Monospace bold Used for user input Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or Braces enclose content that the user must specify such as x or y or z Ellipses indicate nonessential information omitted from the example Notes cautions and warnings Note A NOTE indicates important information that helps yo...

Page 7: ...ications on page 21 l VxFlex Ready Node only n Up to 32 SAS SATA drives and up to 24 NVMe drives For more information about supported drives see Technical specifications on page 21 Only VxFlex Ready Node supports HDD Note All instances of SAS SATA and NVMe drives are referred to as drives in this document unless otherwise specified l Front view of the R740xd system 8 l Back view of the R740xd syst...

Page 8: ...For more information see Technical specifications 3 Right control panel N A Contains the power button VGA port iDRAC Direct micro USB port and two USB 2 0 ports 4 Information tag N A The Information Tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains ...

Page 9: ...used in troubleshooting the system You can access system inventory Dell EMC Lifecycle Controller logs or system logs system health status and also configure iDRAC BIOS and networking parameters You can also launch the virtual Keyboard Video and Mouse KVM viewer and virtual Kernel based Virtual Machine KVM on a supported mobile device For more information about the feature see the Integrated Dell R...

Page 10: ...and error messages to indicate whether the system is functioning correctly or requires attention The LCD panel can also be used to configure or view the system s iDRAC IP address The LCD panel is available only on the optional front bezel The optional front bezel is hot pluggable The statuses and conditions of the LCD panel are outlined here l The LCD backlight is white during normal operating con...

Page 11: ... 2 To navigate to the Home screen from another menu complete the following steps a Press and hold the navigation button till the up arrow is displayed b Navigate to the Home icon using the up arrow c Select the Home icon d On the Home screen press the Select button to enter the main menu Setup menu The Setup menu contains the following options Note When you select an option in the Setup menu you m...

Page 12: ...User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Back view ...

Page 13: ...vice to the system For more information see Technical specifications 7 Serial port Enables you to connect a serial device to the system For more information see Technical specifications 8 iDRAC9 dedicated port Enables you to remotely access iDRAC For more information see the Integrated Dell Remote Access Controller User s Guide at www dell com idracmanuals 10 System identification button The Syste...

Page 14: ...e information see Technical specifications 9 Serial port Enables you to connect a serial device to the system For more information see Technical specifications 10 iDRAC9 dedicated port Enables you to remotely access iDRAC For more information see the Integrated Dell Remote Access Controller User s Guide at www dell com idracmanuals 11 System identification button The System Identification ID butto...

Page 15: ...n the cooling fan assembly 4 air shroud 5 expansion card riser 3 6 network daughter card 7 expansion card riser 2 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery VxFlex appliance and VxFlex Ready Node R740xd system overview R740xd Owner s Guide 15 ...

Page 16: ...ooling fan 6 in the cooling fan assembly 4 drive 4 in the mid drive tray 5 mid drive backplane 6 rear drive backplane 7 drive 2 or 4 in the rear drive cage 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery VxFlex appliance and VxFlex Ready Node R740xd system overview 16 R740xd Owner s Guide ...

Page 17: ...t password is available on the back of the system Information tag This section of label will be blank if you have not opted for secure default access to iDRAC then the default user name and password are root and Scaleio123 respectively 5 Service Tag System information tag The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on I...

Page 18: ...o displays jumper settings and memory information and NVDIMM battery and mid tray hard drive replacement instructions Mid tray and hard drives are only supported on VxFlex Ready Node Note The images below are standard images placed on systems that are based on PowerEdge technology Not all options in these images are supported for VxFlex appliance and VxFlex Ready Node VxFlex appliance and VxFlex R...

Page 19: ...Figure 12 Jumper settings and memory information VxFlex appliance and VxFlex Ready Node R740xd system overview R740xd Owner s Guide 19 ...

Page 20: ...tem tasks Note Mid tray and hard drives are only supported on VxFlex Ready Node Figure 14 NVDIMM battery and mid tray hard drives VxFlex appliance and VxFlex Ready Node R740xd system overview 20 R740xd Owner s Guide ...

Page 21: ...l Processor specifications 23 l Cooling fan specifications 24 l PSU specifications 24 l System battery specifications 25 l Expansion bus specifications 25 l Memory specifications 26 l Storage controller specifications 26 l Drive specifications 26 l Ports and connector specifications 27 l Video specifications 28 l Environmental specifications 29 R740xd Owner s Guide 21 ...

Page 22: ...s details of the dimensions of the R740xd system Table 7 Dimensions System Xa Xb Y Za with bezel Za without bezel Zb Zc R740xd 482 0 mm 18 98 inches 434 0 mm 17 09 inches 86 8 mm 3 42 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 678 8 mm 26 72 inches 715 5 mm 28 17 inches Technical specifications 22 R740xd Owner s Guide ...

Page 23: ...Table 8 Chassis weight System Maximum weight with all drives SSDs 2 5 inch drive systems 28 1 kg 61 95 lb Processor specifications The R740xd system supports up to two Intel Xeon Scalable Family Processors up to 28 cores per processor Technical specifications R740xd Owner s Guide 23 ...

Page 24: ...stem PSU specifications The R740xd system supports up to two AC power supply units PSUs The table below are the specifications for 1100 W 1600 W 2000 W and 2400 W power supplies Table 9 PSU specifications PSU Class Heat dissipation maximum Frequency Voltage High line 200v 240 V Low line 100 140 V Current 1100 W AC Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1100 W 1050 W 12 A 6 5 A 1600...

Page 25: ...iser configuration for R740xd system Riser configuration and supported risers Slot description PCIe slots on riser 1 Height and length Processor connection PCIe slots on riser 2 Height and length Processor connection PCIe slots on riser 3 Height and length Processor connection Riser configuration 4 1A 2A 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full ...

Page 26: ...Dual rank 64 GB 128 GB 1536 GB NVDIMM N Single rank 16 GB RDIMM 192 GB RDIMM 384 GB NVDIMM N 32 GB NVDIMM N 96 GB Storage controller specifications The R740xd system supports the following storage controller cards The H740p and H730p internal and external cards are only supported on VxFlex Ready Node l Internal storage controller cards RAID Controller PERC H740P H730p HBA330 and Boot Optimized Ser...

Page 27: ...on VxFlex Ready Node only 24 drive system Chassis up to 24 x 2 5 hard drives including maximum of 12 NVMe drives 2 CPU configuration 24 drive system Chassis with Up to 24 x 2 5 hard drives for 2 CPU Ports and connector specifications The R740xd system supports the following ports and connectors USB ports The R740xd system supports the following USB ports l Two USB 2 0 compliant ports on the front ...

Page 28: ...two 15 pin VGA ports one each on the front and back of the system Serial port The R740xd system supports one serial connector on the back panel which is a 9 pin connector Data Terminal Equipment DTE 16550 compliant Video specifications The R740xd system supports the integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer Table 16 Supported video resolution options Resolution...

Page 29: ...95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity with 29 C 84 2 F maximum dew point Table 19 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Table 20 Maximum shock specificat...

Page 30: ...740xd system Table 24 Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5 C 40 C at 5 to 85 RH with 29 C dew point Note Outside the standard operating temperature 10 C 35 C the system can operate continuously in temperatures as low as 5 C and as high as 40 C For temperatures between 35 C 40 C de rate maximum allowable temperature by 1 ...

Page 31: ...ooling and to avoid excess processor throttling which may impact system performance Table 25 Configuration based ambient temperature restrictions System Backplane Processor Thermal Design Power TDP Processor heat sink Fan type GPU Ambient restriction R740xd 24 x 2 5 inch SAS SATA 150 W 8 core 165 W 12 core 200 W 205 W 1U high performance High performance fan 1 double width single width 30 C 24 x 2...

Page 32: ...e of conductive dust zinc whiskers or other conductive particles Note This condition applies to data center and non data center environments Corrosive dust l Air must be free of corrosive dust l Residual dust present in the air must have a deliquescent point less than 60 relative humidity Note This condition applies to data center and non data center environments Table 27 Gaseous contamination spe...

Page 33: ...HAPTER 4 System diagnostics and indicator codes This section explains the system diagnostics and indicator codes for your system l Indicator codes 34 l Using system diagnostics 40 R740xd Owner s Guide 33 ...

Page 34: ...l External airflow is obstructed If the problem persists see Getting help on page 45 Electrical indicator The indicator turns solid amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for the specific issue If it is due to a problem with the PSU check the LED on the...

Page 35: ...AC Quick Sync 2 feature is turned off Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature If the LED fails to turn on reseat the left control panel flex cable and check If the problem persists see Getting help Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the syste...

Page 36: ...le describes iDRAC Direct activity when the iDRAC Direct port is active Table 31 iDRAC Direct LED indicator codes iDRAC Direct LED indicator code Condition Solid green for two seconds Indicates that the laptop or tablet is connected Flashing green on for two seconds and off for two seconds Indicates that the laptop or tablet connected is recognized Turns off Indicates that the laptop or tablet is ...

Page 37: ...ng sent or received Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The indicator shows whether power is present or a power fault has occurred For more information about the PSU specifications see the tech...

Page 38: ...from previous generations of systems based on PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn on the system CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown To change...

Page 39: ...face AHCI mode the status LED indicator does not turn on Table 34 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal Note The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green a...

Page 40: ...stics from Boot Manager If your system does not boot run the Embedded System Diagnostics ePSA Procedure 1 While the system is booting press F11 2 Use the keyboard arrows to select System Utilities Launch Diagnostics Results The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Runnin...

Page 41: ...view of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes R740xd Owner s Guide 41 ...

Page 42: ...System diagnostics and indicator codes 42 R740xd Owner s Guide ...

Page 43: ...CHAPTER 5 Reference material This section contains additional information that may be required for the procedures described in this document l Trusted Platform Module 44 R740xd Owner s Guide 43 ...

Page 44: ...ry key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION After the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be rei...

Page 45: ...help This section explains the different resources available for getting help for your system l Contacting Dell EMC 46 l Secure Remote Services 46 l Recycling or End of Life service information 46 R740xd Owner s Guide 45 ...

Page 46: ...products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73 percent faster It is completely virtual and offers flexibility for enterprise environments of any size Key benefits l Proactive wellness monitoring and issue prevention l Automated issue detection notification and case creation for quicker uptime l Predictive analytics based recommendations through MyServ...

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