44
Troubleshooting
One or more nodes
may have the Internet
Connection Firewall
enabled, blocking
Remote Procedure
Call (RPC)
communications
between the nodes.
Configure the Internet
Connection Firewall to allow
communications that are required
by the Microsoft
®
Cluster Service
(MSCS) and the clustered
applications or services.
For more information, see
Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com
.
Attempts to connect to
a cluster using Cluster
Administrator fail.
The Cluster Service
has not been started.
A cluster has not been
formed on the system.
The system has just
been booted and
services are still
starting.
Verify that the Cluster Service is
running and that a cluster has
been formed. Use the Event
Viewer and look for the
following events logged by the
Cluster Service:
Microsoft Cluster
Service successfully
formed a cluster on
this node.
OR
Microsoft Cluster
Service successfully
joined the cluster.
If these events do not appear in
Event Viewer, see the Microsoft
Cluster Service Administrator’s
Guide for instructions on
setting up the cluster on your
system and starting the
Cluster Service.
Table A-1.
General Cluster Troubleshooting
(continued)
Problem
Probable Cause
Corrective Action
