30
Troubleshooting
E
RROR
READING
P C M C I A
CARD
—
The computer cannot identify the
ExpressCard. Reinsert the card or try another card. See your
Service Manual
at
support.dell.com
for more information.
E
XTENDED
MEMORY
SIZE
HAS
CHANGED
—
The amount of memory recorded in
nonvolatile memory (NVRAM) does not match the memory installed in the
computer. Restart the computer. If the error appears again, contact Dell (see
"Contacting Dell" on page 61).
T
HE
FILE
BEING
COPIED
IS
TOO
LARGE
FOR
THE
DESTINATION
DRIVE
—
The file
that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.
A
FILENAME
CANNOT
CONTAIN
ANY
OF
THE
FOLLOWING
CHARACTERS
: \ / : * ? “ <
> | —
Do not use these characters in filenames.
G
ATE
A 2 0
FAILURE
—
A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them. See your
Service Manual
at
support.dell.com
for more information.
G
ENERAL
FAILURE
—
The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example,
Printer out of paper
.
Take the appropriate action.
H
ARD
-
DISK
DRIVE
CONFIGURATION
ERROR
—
The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see your
Service
Manual
at
support.dell.com
), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. Run
the Hard Disk Drive tests in the Dell Diagnostics
(see "Dell Diagnostics
" on
page 36
).
H
ARD
-
DISK
DRIVE
CONTROLLER
FAILURE
0 —
The hard drive does not respond
to commands from the computer. Shut down the computer, remove the hard
drive (see your
Service Manual
at
support.dell.com
), and boot the computer
from a CD. Then, shut down the computer, reinstall the hard drive, and
restart the computer. If the problem persists, try another drive. Run the Hard
Disk Drive tests in the Dell Diagnostics
(see "Dell Diagnostics
" on page 36
).
H
ARD
-
DISK
DRIVE
FAILURE
—
The hard drive does not respond to commands
from the computer. Shut down the computer, remove the hard drive (see your
Service Manual
at
support.dell.com
), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics
(see "Dell Diagnostics
" on page 36
).
