Dell E2223HV User Manual Download Page 4

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Contents

Troubleshooting ...............................................42

Self-test ................................................................. 42

Built-in diagnostics .................................................. 43

Common problems ................................................... 44

Product-specific problems ........................................ 46

Appendix .........................................................47

FCC Notices (U.S. Only) and Other Regulatory

Information ............................................................. 47

Contact Dell ............................................................ 47

EU product database for energy label and product

information sheet .................................................... 47

Summary of Contents for E2223HV

Page 1: ...Dell E2223HV User s Guide Monitor Model E2223HV Regulatory Model E2223HVf ...

Page 2: ...damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 02 Rev A00 ...

Page 3: ...onitor quality and pixel policy 16 Maintenance guidelines 16 Setting up the monitor 17 Connecting the stand 17 Connecting your monitor 18 Organizing cables 18 Removing the stand 19 Operating your monitor 21 Turning on the monitor 21 Using the front panel controls 21 Using the On Screen Display OSD menu 26 Setting up display resolution on your monitor 39 Using tilt 41 ...

Page 4: ... test 42 Built in diagnostics 43 Common problems 44 Product specific problems 46 Appendix 47 FCC Notices U S Only and Other Regulatory Information 47 Contact Dell 47 EU product database for energy label and product information sheet 47 ...

Page 5: ... Dell if anything is missing NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE To set up Stand from any other source refer to the documentation comes with the Stand for instruction Component image Component description Display Stand riser Stand base VESA Screw Cover Power cable varies by country VGA cable ...

Page 6: ...n 0 3 W in Standby Mode Optimize eye comfort with a flicker free screen The monitor adopts flicker free technology which clears the eye visible flicker brings comfort viewing experience and preventing users suffer from eye strain and fatigue Possible long term effects if blue light emission from the monitor may cause damage to the eyes including eye fatigue or digital eye strain ComfortView featur...

Page 7: ... OSD menu and change the settings if required For more information see Using the front panel controls 2 Power On Off button with LED indicator To turn the monitor On or Off Solid white light indicates that the monitor is turned on and functioning normally Blinking white light indicates that the monitor is in Standby Mode ...

Page 8: ...ely 2 Barcode serial number and service tag label See this label if you need to contact Dell for technical support The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information 3 Regulatory information List the regulatory approvals 4 Cable management clip To organize the cables 5 Stand release button Release stand from mo...

Page 9: ...About your monitor 9 Bottom view without monitor stand 1 2 Label Description Use 1 Power port To connect the monitor power cable 2 VGA port For connection to your computer using VGA cable ...

Page 10: ...e Horizontal Vertical 178 typical 178 typical Brightness 250 cd m typical Contrast ratio 3 000 to 1 typical Faceplate coating Anti glare with 3H hardness Backlight LED edgelight system Response time Normal mode Fast mode 12 ms 8 ms Color depth 16 7 million colors Color gamut 72 CIE1931 83 CIE1976 Dell display manager compatibility Yes Connectivity 1 x VGA Bezel width edge of monitor to active area...

Page 11: ...ency kHz Vertical frequency Hz Pixel clock MHz Sync polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 59 9 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x1024 64 0 60 0 108 0 VESA 1280 x1024 80 0 75 0 135 0 VESA 1600 x...

Page 12: ...ergy Star 8 0 version TEC Total energy consumption in kWh as defined in Energy Star 8 0 version This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making d...

Page 13: ...s Dell does not guarantee video performance on cables that are not shipped with your Dell monitor Dimensions with stand Height 384 17 mm 15 12 in Width 504 26 mm 19 85 in Depth 171 00 mm 6 73 in Dimensions without stand Height 295 38 mm 11 63 in Width 504 26 mm 19 85 in Depth 49 64 mm 1 95 in Stand dimensions Height 174 02 mm 6 85 in Width 222 03 mm 8 74 in Depth 171 00 mm 6 73 in Weight Weight wi...

Page 14: ...04 F Non operating Storage Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage Shipping 5 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 64 79 BTU hour maximum 41 36 BTU hour typical ...

Page 15: ... Pin assignments D Sub 15 pin connector Pin Number Signal Assignment 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 16: ...eaning the monitor Improper cleaning methods can result in physical damage to Dell monitors Physical defects may affect the screen and body of the monitor Follow the instructions in the list below when cleaning the monitor To clean the Dell Monitor screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the Dell Monitor screen C...

Page 17: ...stand 1 Assemble the stand riser to stand base a Place the monitor stand base on a stable table top b Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place 2 Attach the stand assembly to the monitor a Place the monitor on a soft cloth or cushion near the edge of desk b Align the stand assembly bracket to the monitor groove c Insert the bracket to...

Page 18: ...t before you connect them to the monitor NOTE Dell monitors are designed to work optimally with Dell supplied inbox cables Dell does not guarantee the video quality and performance when using non Dell cables To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect VGA cable from your monitor to the computer Connecting VGA cable VGA VGA Organizing ca...

Page 19: ...hat shipped with your monitor To remove the stand 1 a Place the monitor on a soft cloth along the desk b Tilt the stand upwards to access to the release button 2 a Use a long and thin screwdriver to push the release latch located in a hole just above the stand b Once the latch is released remove the base away from the monitor c Press down on the quick release tab latch on the bottom of the base to...

Page 20: ...ce the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the LCD 5 Mount the LCD on the wall by following the instructions that came with the base mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with mini...

Page 21: ...e this button to choose from a list of preset modes 2 Brightness Contrast For direct access to the Brightness and Contrast menu 3 Menu To launch the On Screen Display OSD menu or to access the list of items options of a menu item For more information see Accessing the OSD menu 4 Exit To exit or return to the OSD main menu 5 Power button with power status light To turn the monitor On or Off Solid w...

Page 22: ...uage Transparency Timer Reset Menu Brightness Contrast Dell 22 Monitor Auto Adjust Color Display Others Personalize Menu Lock Power Button Menu Power Buttons Disable Menu Buttons 2 The following message appears Dell 22 Monitor Yes No Are you sure you want to lock the Menu Buttons To unlock the Buttons refer to the User s Guide E2223HV 3 Select Yes to lock the buttons Once locked pressing any contr...

Page 23: ...nitor Select option 2 Select one of the following options Options Description 1 Menu Buttons lock Select this option to lock OSD menu function 2 Power Button lock Use this option to lock power button 3 Menu and Power Buttons lock Use this option to lock OSD menu and power button 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in diagnostics ...

Page 24: ...l 22 Monitor Select option Dell 22 Monitor Select option Dell 22 Monitor Select option Options Description 1 Menu Buttons unlock Use this option to unlock OSD menu function 2 Power Button unlock Use this option to unlock power button 3 Menu and Power Buttons unlock Use this option to unlock OSD menu and power button 4 Built in Diagnostics Use this option to run the built in diagnostics see Built i...

Page 25: ...e image settings 1 2 3 4 Control buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Page 26: ...nu Dell 22 Monitor Brightness Contrast Auto Adjust 75 75 Color Display Menu Personalize Others 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the indicators on...

Page 27: ...ess adjusts the luminance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of...

Page 28: ...hers The following dialog appears on a black screen as the monitor self adjusts to the current input Auto Adjustment in Progress Auto Adjust allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display NOTE Auto Adjust does not occur if you press the button while th...

Page 29: ... comfortable for your eyes NOTE To reduce the risk of eye strain and neck arm back shoulders pain from using the monitor for long periods of time we suggest that you Set the screen about 20 28 in 50 70 cm from your eyes Blink frequently to moisten or lubricate your eyes Take regular 20 minute breaks every two hours Look away from your monitor and gaze at a distant object at 20 feet away for at lea...

Page 30: ...tandard Warm Cool ComfortView Custom Color Input Color Format Allow you to set the video input mode to RGB Select this option if your monitor is connected to a computer or a media player that supports RGB output YPbPr Select this option if your media player supports only YPbPr output Dell 22 Monitor Brightness Contrast Auto Adjust Color Display Menu Personalize Others Preset Modes Input Color Form...

Page 31: ...aximum is 100 Vertical Position Use the or to move image up and down Minimum is 0 Maximum is 100 Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Pixel Clock feature enables you to adjust image quality on your monitor according to your preference Use or buttons to adjust for best image quality Phase If satisfactory result...

Page 32: ...ussian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the or buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock With the control buttons on the monitor locked you can prevent peopl...

Page 33: ...ption allows you to set two shortcut keys and power LED indicator function Dell 22 Monitor Brightness Contrast Auto Adjust Color Display Menu Personalize Others Shortcut Key 1 Shortcut Key 2 Power Button LED Reset Personalization Preset Modes Brightness Contrast On in On Mode Shortcut Key 1 Allow you to select one of the following Preset Modes Brightness Contrast Auto Adjust Aspect Ratio to set th...

Page 34: ...play Menu Personalize Others Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset Model Dell E2223HV Input Source VGA Current 1920x1080 60Hz DDC CI DDC CI Display Data Channel Command Interface allows you to adjust the monitor settings using software on your computer Select Off to turn off this feature Enable this feature for best user experience and optimum performance of y...

Page 35: ...Service Tag Reset Others Factory Reset Display Menu Personalize Others On Off Service Tag Display the Service Tag number of the monitor Dell 22 Monitor Brightness Contrast Auto Adjust Color Display Menu Personalize Others Display Info DDC CI LCD Conditioning Reset Others Factory Reset Service Tag On Off ABCDEFG ENERGY STAR Reset Others Reset all settings under the Others setting menu to the factor...

Page 36: ...rating your monitor Dell 22 Monitor Brightness Contrast Auto Adjust Color Display Menu Personalize Others Display Info DDC CI LCD Conditioning Reset Others Factory Reset Service Tag On Off ABCDEFG ENERGY STAR ...

Page 37: ...ue E2223HV No Yes Before the Lock function is activated the following message is displayed Dell 22 Monitor Are you sure you want to lock the Menu Buttons To unlock the Buttons refer to the User s Guide E2223HV No Yes NOTE The message may be slightly different according to the selected settings Before the DDC CI function is disabled the following message is displayed Dell 22 Monitor The function of...

Page 38: ...ing into Standby mode E2223HV If VGA cable is not connected a floating dialog box appears The monitor will enter Standby mode after 4 minutes if left at this state Dell 22 Monitor No VGA Cable www dell com E2223HV The display will go into Standby mode in 4 minutes E2223HV See Troubleshooting for more information ...

Page 39: ...lect 1920 x 1080 4 Click OK In Windows 10 or Windows 11 1 Right click on the desktop and click Display Settings 2 Click Advanced Display Settings 3 Click the drop down menu under Resolution and select 1920 x 1080 4 Click Apply If you do not see the recommended resolution as an option you may need to update your graphics driver Use one of the following methods to update the graphics driver Dell com...

Page 40: ...ion at the top of the window For example NVIDIA AMD Intel and so on 6 Refer to the graphic card provider website for updated driver For example https www AMD com or https www NVIDIA com 7 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again In Windows 10 or Windows 11 1 Right click on the desktop and click Display Settings 2 Click Advanced displ...

Page 41: ...Operating your monitor 41 Using tilt You can tilt the monitor for the most comfortable viewing angle NOTE The stand is not attached when the monitor is shipped from the factory ...

Page 42: ...les from the monitor This way the computer does not have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell 22 Monitor No VGA Cable www dell com E2223HV The display will go into Standby mode in 4 minutes E2223HV NOTE This message also appears du...

Page 43: ... on the surface of the screen 2 Press and hold Button 4 for about 4 seconds and wait for a pop up menu 3 Use Button 1 or 2 to select the and press to confirm A gray test pattern appears at the beginning of the diagnostic program 4 Carefully inspect the screen for abnormalities 5 Press Button 1 to change the test patterns 6 Repeat steps 4 and 5 to inspect the display in red green blue black white a...

Page 44: ...ings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power On off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information about Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com pixelguidelines Stuck on pixels Cycle power On off Pixel that is permanently off is a n...

Page 45: ...Missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YPbPr in the Color setting...

Page 46: ...f the OSD menu is locked If yes press and hold the Exit button button 4 for four seconds to unlock No input signal when user controls are pressed Check the signal source Ensure that the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the compu...

Page 47: ... 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content visit htt...

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