Dell E1705 - Inspiron Laptop Owner'S Manual Download Page 144

Page: 144 / 188

144

Specifications

Maximum vibration (using a
random-vibration spectrum that
simulates user environment):

Operating

0.66 GRMS

Storage

1.3 GRMS

Maximum shock (measured with a
2-ms half-sine pulse):

Operating

143 G

Storage

163 G

Altitude (maximum):

Operating

–15.2 to 3048 m (–50 to 10,000 ft)

Storage

–15.2 to 10,668 m (–50 to 35,000 ft)

Environmental

(continued)

PD598a01.book Page 144 Monday, February 6, 2006 2:24 PM

Summary of Contents for E1705 - Inspiron Laptop

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 9400 E1705 Owner s Manual Model PP05XB PD598a01 book Page 1 Monday February 6 2006 2 24 PM ...

Page 2: ...l Precision Dimension OptiPlex Latitude PowerEdge PowerConnect PowerVault PowerApp Dell TravelLite ExpressCharge Dell MediaDirect XPS and Strike Zone are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks of Intel Corporation Microsoft Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is...

Page 3: ...g Up Your Internet Connection 29 Transferring Information to a New Computer 30 Running the Files and Settings Transfer Wizard With the Operating System CD 30 Running the Files and Settings Transfer Wizard Without the Operating System CD 31 Setting Up a Printer 33 Printer Cable 33 Connecting a USB Printer 33 Power Protection Devices 34 Surge Protectors 34 Line Conditioners 35 Uninterruptible Power ...

Page 4: ...echnology Function 40 Power Management 40 Speaker Functions 41 Microsoft Windows Logo Key Functions 41 Touch Pad 42 Customizing the Touch Pad 42 5 Using a Battery 43 Battery Performance 43 Checking the Battery Charge 44 Dell QuickSet Battery Meter 44 Microsoft Windows Power Meter 44 Charge Gauge 44 Low Battery Warning 45 Conserving Battery Power 45 Power Management Modes 45 Standby Mode 45 Configu...

Page 5: ...nate Mode 56 Dell MediaDirect and Dell Media Experience Help 57 Connecting Your Computer to a TV or Audio Device 57 S Video and Standard Audio 59 S Video and S PDIF Digital Audio 60 Composite Video and Standard Audio 62 Composite Video and S PDIF Digital Audio 63 Component Video and Standard Audio 65 Component Video and S PDIF Digital Audio 67 Setting Up the Cyberlink CL Headphones 69 Enabling the...

Page 6: ...ning the Wireless Network Device Manager 81 Completing the Connection to the WLAN 81 Enabling Disabling the Wireless Network Card 82 Monitoring the Status of the Wireless Network Card Through Dell QuickSet 82 Mobile Broadband or Wireless Wide Area Network 82 What You Need to Establish a Mobile Broadband Network Connection 82 Checking Your Mobile Broadband Card 83 Connecting to a Mobile Broadband N...

Page 7: ...ject the CD CD RW DVD or DVD RW Drive Tray 92 If You Hear an Unfamiliar Scraping or Grinding Sound 92 Hard Drive Problems 92 E Mail Modem and Internet Problems 92 Error Messages 94 IEEE 1394 Device Problems 97 Keyboard Problems 98 External Keyboard Problems 98 Unexpected Characters 98 Lockups and Software Problems 99 The Computer Does Not Start Up 99 The Computer Stops Responding 99 A Program Stop...

Page 8: ...he Display Is Blank 106 If the Display Is Difficult to Read 107 If Only Part of the Display is Readable 107 Drivers 108 What Is a Driver 108 Identifying Drivers 108 Reinstalling Drivers and Utilities 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 111 Using Microsoft Windows XP System Restore 111 Using Dell PC Restore by Symantec 112 Using the Operating Sy...

Page 9: ...Computer 135 Identifying Your Computer 135 Packing the Computer 135 Travel Tips 136 Traveling by Air 136 14 Specifications 137 15 Getting Help 145 Obtaining Assistance 145 Online Services 145 AutoTech Service 146 Automated Order Status Service 146 Support Service 146 Problems With Your Order 147 Product Information 147 Returning Items for Warranty Repair or Credit 147 Before You Call 147 PD598a01 ...

Page 10: ...er Keyboard and Display 151 Touch Pad 151 CDs and DVDs 151 FCC Notices U S Only 152 FCC Class B 152 Macrovision Product Notice 153 Dell Technical Support Policy U S Only 153 Definition of Dell Installed Software and Peripherals 153 Definition of Third Party Software and Peripherals 154 17 Contacting Dell 155 Glossary 173 Index 183 PD598a01 book Page 10 Monday February 6 2006 2 24 PM ...

Page 11: ...h your computer Documentation and drivers are already installed on your computer You can use the CD to install drivers see Manually Reinstalling Drivers on page 110 or to run the Dell Diagnostics see Dell Diagnostics on page 87 Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or ...

Page 12: ...oft Windows License These labels are located on the bottom of your computer Use the Service Tag to identify your computer when you use support dell com or contact technical support Enter the Express Service Code to direct your call when contacting technical support What Are You Looking For Find It Here PD598a01 book Page 12 Monday February 6 2006 2 24 PM ...

Page 13: ... your computer and operating system and installs the updates appropriate for your configuration To download Notebook System Software 1 Go to support dell com select your region or business segment and enter your Service Tag 2 Select Drivers Downloads and click Go 3 Select the operating system and search for the keywords Notebook System Software NOTE The support dell com user interface may vary dep...

Page 14: ...stem Restore returns your computer to an earlier operating state without affecting data files Dell PC Restore Dell PC Restore returns your computer to its original operating state Dell PC Restore may not ship with your computer Operating System CD If you received an Operating System CD with your computer you can use it to restore your operating system For more information see Restoring Your Operat...

Page 15: ...er configuration 1 Access the Windows Help and Support Center For instructions see Windows Help and Support Center on page 13 2 Under Pick a Task click Use Tools to view your computer information and diagnose problems 3 Under My Computer Information select Hardware From the My Computer Information Hardware screen you can view the type of video controller installed in your computer as well as the o...

Page 16: ...urn on the computer or to enter or exit a power management mode For more information on power management modes see Power Management Modes on page 45 1 display latches 2 5 device status lights 9 touch pad buttons 2 display latch release 6 touch pad 10 keyboard 3 display 7 media control buttons 11 Dell MediaDirect button 4 power button 8 speakers 12 keyboard and wireless status lights 2 10 3 6 9 4 8...

Page 17: ...battery is adequately charged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the light is flashing Turns on steadily...

Page 18: ...rtcuts For more information see Speaker Functions on page 41 TOUCH PAD BUTTONS Touch pad buttons provide the same functionality as mouse buttons KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see Key Combinations on page 40 DELL MEDIADIRECT BUTTON Press the Dell MediaDirect button to launch Dell MediaDirect ...

Page 19: ... Turns on when a card with Bluetooth wireless technology is enabled NOTE The card with Bluetooth wireless technology is an optional feature so the light turns on only if you ordered the card with your computer For more information see the documentation that came with your card To turn off only the Bluetooth wireless technology functionality right click the icon in the Windows taskbar in the lower ...

Page 20: ...low environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable OPTICAL DRIVE You can install devices such as a DVD drive or other optical drive in the o...

Page 21: ... 1394 high speed transfer rates such as some digital video cameras 5 IN 1MEDIA MEMORY CARD READER Provides a fast and convenient way to view and share digital photos music and videos stored on a media memory card The 5 in 1 media memory card reader reads the following digital media memory cards Secure Digital SD card SDIO MultiMediaCard MMC Memory Stick Memory Stick PRO xD Picture Card 1 hard driv...

Page 22: ...t block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire Attach headphones or speakers to the connector Attach a microphone to the connector PD598a01 book Page 22 Monday February 6 2006 2 24 PM ...

Page 23: ...hile it is running Restricting the airflow can damage the computer or cause a fire S VIDEO TV OUT CONNECTOR 1 air vent 5 USB connectors 2 9 AC adapter connector 2 S video TV out connector 6 USB connectors 2 10 air vent 3 network RJ 45 connector 7 Digital Video Interface DVI connector 4 modem RJ 11 connector 8 video VGA connector Connects your computer to a TV Also connects digital audio capable de...

Page 24: ...nnector indicates wired network activity For information on using the network adapter see the network adapter documentation supplied with your computer under the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 To use the internal modem connect the telephone line to the modem connector For additional information on using the modem...

Page 25: ...an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off Connects an external VGA compatible monitor PD598a01 book Page 25 Monday February 6 2006 2 24 PM ...

Page 26: ...operly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable NOTE For optimum computer performance always use the AC adapter that came with your computer Using less powerful AC adapters may cause ...

Page 27: ...FOR OPTIONAL INTERNAL CARD WITH BLUETOOTH WIRELESS TECHNOLOGY For more information see the documentation that came with your card To quickly enable or disable all wireless devices press Fn F2 HARD DRIVE Stores software and data For more information see Hard Drive on page 119 The size displayed for your hard drive in Windows Explorer is the capacity of the drive before any operating system or progr...

Page 28: ...le it is running Restricting the airflow can damage the computer or cause a fire MINI CARD MODEM COVER Covers the compartment that contains the Mini Card and the modem For more information see Modem on page 124 MEMORY MODULE COVER Covers the compartment that contains the memory modules For more information see Memory on page 121 OPTICAL DRIVE LOCKING SCREW Secures the optical drive in the optical ...

Page 29: ...gh your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut ...

Page 30: ...to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer You can transfer data such as E mail message...

Page 31: ... and click Next 6 On the Select a transfer method screen click the transfer method you prefer 7 On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears 8 Click Finish Transfer Data to the New Computer 1 On the Now go to your old computer screen on the new computer click ...

Page 32: ... browse to the path for fastwiz on the appropriate removable media and click OK 4 On the Files and Settings Transfer Wizard welcome screen click Next 5 On the Which computer is this screen click Old Computer and click Next 6 On the Select a transfer method screen click the transfer method you prefer 7 On the What do you want to transfer screen select the items you want to transfer and click Next A...

Page 33: ...pdated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge For technical assistance refer to the printer owner s manual or contact the printer manufacturer Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is co...

Page 34: ...ors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions Some surge protector manufacturers include warranty coverage for certain types of damage Carefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more p...

Page 35: ... against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that pr...

Page 36: ...36 Setting Up Your Computer PD598a01 book Page 36 Monday February 6 2006 2 24 PM ...

Page 37: ...ttach to your portable computer If your computer is connected to an external monitor and you try to change the brightness level the Brightness Meter appears but the brightness level on the monitor does not change You can press the following keys to adjust display brightness Press Fn and the up arrow key to increase brightness on the integrated display only not on an external monitor Press Fn and t...

Page 38: ...the current settings for future reference If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click the area you want to change or under or pick a Control Panel icon click Display ...

Page 39: ... the keypad has multiple functions The keypad numbers and symbols are marked in blue on the right of the keypad keys To type a number or symbol press Fn and the desired key after enabling the keypad To enable the keypad press Num Lk The light indicates that the keypad is active To disable the keypad press Num Lk again 9 PD598a01 book Page 39 Monday February 6 2006 2 24 PM ...

Page 40: ...urrently available display options for example display only external monitor or projector only both display and projector and so on Highlight the icon that represents the desired state to switch to that option Fn and up arrow key Increases brightness on the integrated display only not on an external monitor Fn and down arrow key Decreases brightness on the integrated display only not on an externa...

Page 41: ...tached Fn Page Dn Decreases the volume of the integrated speakers and external speakers if attached Fn End Enables and disables the integrated speakers and external speakers if attached Windows logo key and m Minimizes all open windows Windows logo key and Shift m Restores all minimized windows This command functions as a toggle to restore all minimized windows following the use of the Windows log...

Page 42: ...the left touch pad button twice The touch pad has silk screening on the right side and the bottom to indicate scrolling abilities Scrolling is enabled by default To disable this feature modify the mouse properties within the Control Panel NOTE The scroll zones may not work with all applications For the scroll zones to function properly the application being used must take advantage of the touch pa...

Page 43: ...ing conditions Operating time is significantly reduced when you perform operations including but not limited to the following Using optical drives Using wireless communications devices ExpressCards media memory cards or USB devices Using high brightness display settings 3D screen savers or other power intensive programs such as complex 3D graphics applications Running the computer in maximum perfo...

Page 44: ... Meter indicates the remaining battery charge To check the Power Meter double click the icon on the taskbar If the computer is connected to an electrical outlet a icon appears Charge Gauge By pressing once or pressing and holding the status button on the charge gauge on the battery you can check Battery charge check by pressing and releasing the status button Battery health check by pressing and h...

Page 45: ...ery alarms in QuickSet or the Power Options Properties window See Configuring Power Management Settings on page 47 for information about accessing QuickSet or the Power Options Properties window Conserving Battery Power Perform the following actions to conserve battery power Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times...

Page 46: ...ur computer is in hibernate mode Your computer enters hibernate mode if the battery charge level becomes critically low To manually enter hibernate mode Click the Start button click Turn off computer press and hold Shift and then click Hibernate or Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard use one of the fol...

Page 47: ...es the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately orange and green Disconnect the computer from the electrical outlet and allow the computer and the battery to co...

Page 48: ...Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it For more information see Charging the Battery on page 47 1 battery bay latch release 2 battery 1 2 PD598a01 book Page 48 Monday February 6 2006 2 24 PM ...

Page 49: ...ivity Power management Display System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon in the Microsoft Windows taskbar The taskbar is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help PD598a01 book Page 49 Monday Febr...

Page 50: ...50 Dell QuickSet Features PD598a01 book Page 50 Monday February 6 2006 2 24 PM ...

Page 51: ...ve 2 Pull out the tray 3 Place the disc label side up in the center of the tray and snap the disc onto the spindle NOTE If you use a CD DVD drive that shipped with another computer you need to install the drivers and software necessary to play CDs or DVDs or write data For more information see the Drivers and Utilities CD the Drivers and Utilities CD is optional and may not be available for your c...

Page 52: ...aws when you create CDs Adjusting the Volume NOTE When the speakers are muted you do not hear the CD or DVD playing To adjust the speaker volume when playing a CD or DVD use the media control buttons on the front of the computer Mute the sound Turn the volume down Turn the volume up Play or pause Play the previous track Play the next track Stop PD598a01 book Page 52 Monday February 6 2006 2 24 PM ...

Page 53: ...the Volume Meter on the screen When the Volume Meter is enabled adjust the volume with the volume control buttons or by pressing the following key combinations Press Fn PageUp to increase the volume Press Fn PageDn to decrease the volume Press Fn End to mute the volume For more information about QuickSet right click the icon in the taskbar and click Help Adjusting the Picture If an error message n...

Page 54: ...lled in Dell computers can write to and read DVD R DVD RW and DVD R DL dual layer media but cannot write to and may not read DVD RAM or DVD R DL media NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia 1 Click the Start button point to All Programs Sonic DigitalMedia Projects and then click Copy 2 Under the Copy tab click Disc Copy 3 To copy the CD or...

Page 55: ...es to a CD R or CD RW only after you start Sonic DigitalMedia and open a DigitalMedia project Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos You cannot create audio DVDs with Sonic DigitalMedia Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Commercially available DVD players use...

Page 56: ...mit Dell MediaDirect s functionality For more information about Dell QuickSet see Dell QuickSet Features on page 49 Press the Dell MediaDirect button located on the hinge cover to launch either Dell Media Experience or Dell MediaDirect If the Computer Is On or in Standby Mode If you press the Dell MediaDirect button while the computer is on or in standby mode either Windows XP Media Center Manager...

Page 57: ...pter cables are available for purchase from Dell Your computer has an S video TV out connector that together with a standard S video cable available from Dell enables you to connect the computer to a TV Your TV has either an S video input connector a composite video input connector or a component video input connector Depending on what type of connector is available on your TV you can use a commer...

Page 58: ... you must enable your computer to work with the TV See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Additionally if you are using S PDIF digital audio see Enabling S PDIF Digital Audio on page 69 1 S video TV out connector 2 composite video adapter 3 S PDIF digital audio connector 4 composite video o...

Page 59: ...able into the S video input connector on your TV 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then turn on the computer 7 See Enabling the Dis...

Page 60: ...t the composite video adapter to the S video TV out connector on your computer 3 Plug one end of the S video cable into the S video output connector on the composite video adapter 1 S video TV out connector 2 composite video adapter 1 composite video adapter 2 S video cable 3 S PDIF digital audio cable 1 2 1 2 3 PD598a01 book Page 60 Monday February 6 2006 2 24 PM ...

Page 61: ...al audio cable into the audio input connector on your TV or audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV 1 composite video adapter 2 S video cable 1 composite video adapter 2 S ...

Page 62: ...dapter to the S video TV out connector on your computer 3 Plug one end of the composite video cable into the composite video output connector on the composite video adapter 1 audio input connector 2 S video TV out connector 3 composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 2 1 3 1 2 3 PD598a01 book Page 62 Monday February 6 2006 2 24 PM ...

Page 63: ...udio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Composite Video and S PDIF Digital Audio 1 composite video adapter 2 composite video cable...

Page 64: ... the composite video adapter 4 Plug the other end of the composite video cable into the composite video input connector on the TV 5 Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the composite video adapter 1 composite video adapter 2 composite video cable 3 S PDIF digital audio cable 1 composite video adapter 2 composite video cable 1 composite video adapter 2 ...

Page 65: ... applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Component Video and Standard Audio 1 S video TV out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 3 2 1 1 2 3 PD598a01 book Page 65 Monday Februa...

Page 66: ...nt video input connectors on the TV Make sure that the red green and blue colors of the cable match the colors of the TV input connectors 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device 7 Turn on the TV turn on any audio device...

Page 67: ...or audio device that you want to connect 2 Connect the component video adapter to the S video TV out connector on the computer 1 S video TV out connector 2 component video adapter 1 component video adapter 2 component video cable 3 S PDIF digital audio cable 1 2 1 2 3 PD598a01 book Page 67 Monday February 6 2006 2 24 PM ...

Page 68: ...ors 5 Plug one end of the S PDIF digital audio cable into the S PDIF audio connector on the component video adapter 6 Plug the other end of the digital audio cable into the S PDIF input connector on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows ...

Page 69: ... the Windows Audio Driver 1 Double click the speaker icon in the Windows notification area 2 Click the Options menu and then click Advanced Controls 3 Click Advanced 4 Click S PDIF Interface 5 Click Close 6 Click OK Setting Up the Cyberlink CL Headphones NOTE The CL headphone feature is available only if your computer has a DVD drive If your computer has a DVD drive you can enable digital audio fo...

Page 70: ...the display settings 1 Click the Start button point to Settings and then click Control Panel 2 Double click Display and click the Settings tab 3 Click Advanced 4 Click the tab for your video card NOTE To determine the type of video card installed in your computer see the Windows Help and Support Center To access the Help and Support Center click Start Help and Support Under Pick a Task click Use T...

Page 71: ...e ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer To remove the blank see Removing an ExpressCard or Blank on page 73 Installing an ExpressCard You can install an ExpressCard in the computer while the computer is running The computer automatically det...

Page 72: ...he ExpressCard slot CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide To install an ExpressCard 1 Hold the card with the top side of the card facing up The latch may need to be in the in position before you insert the card 2 Slide the card into the slot until the card is completely seated in its connector 1 supported card...

Page 73: ...the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility you could lose data CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Press the latch and remove the card or blank Press the latch twice once to pop the latch out and th...

Page 74: ...mory Stick Memory Stick PRO xD Picture Card Installing a Media Memory Card You can install a media memory card in the computer while the computer is running The computer automatically detects the card Media memory cards are generally marked with a symbol such as a triangle or an arrow or a label to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If car...

Page 75: ...e driver If the configuration program tells you to load the manufacturer s drivers use the CD that came with the media memory card if applicable Removing a Media Memory Card NOTICE Use the media memory card configuration utility click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility...

Page 76: ...76 Using Cards PD598a01 book Page 76 Monday February 6 2006 2 24 PM ...

Page 77: ...To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer NOTE Insert the cable connector until it clicks into place and then gently pull the cable to ensure that it is securely attached 2 Connect the other end of the network cable to a network connection device or a network wall connector NOTE Do not use a network cable with a telephone w...

Page 78: ...cable connected to each computer In a WLAN a radio communications device called an access point or wireless router connects network computers and provides Internet or network access The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set ...

Page 79: ...Connecting a Wireless Router and a Broadband Modem 1 Contact your Internet service provider ISP to obtain specific information about the connection requirements for your broadband modem 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection See Physically Connecting to a Network or Broadband Modem on page 77 3 Install a...

Page 80: ...Set Identifier SSID or network name 15 If necessary configure your wireless network card to connect to the wireless network See Connecting to a Wireless Local Area Network on page 80 Connecting to a Wireless Local Area Network NOTE Before you connect to a WLAN ensure that you have followed the instructions in Wireless Local Area Network WLAN on page 78 NOTE The following networking instructions do...

Page 81: ... your wireless network documentation in the Windows Help and Support Center To access the Help and Support Center 1 Click the Start button and click Help and Support 2 Under Pick a Help topic click Dell User and System Guides 3 Under Device Guides select the documentation for your wireless network card Completing the Connection to the WLAN When you turn on your computer and a network for which you...

Page 82: ...n on or off the wireless activity indicator changes to display the status For more information about the wireless activity indicator see the Dell QuickSet Help file For information about QuickSet and how to access the Dell QuickSet Help file see Dell QuickSet Features on page 49 Mobile Broadband or Wireless Wide Area Network Much like a WLAN a Mobile Broadband network also known as a WWAN is a ser...

Page 83: ...uter On the My Computer Information Hardware screen you can view the type of Mobile Broadband card installed in your computer as well as other hardware components NOTE The Mobile Broadband card is listed under Modems Connecting to a Mobile Broadband Network NOTE These instructions only apply to Mobile Broadband ExpressCards They do not apply to internal cards with wireless technology NOTE Before y...

Page 84: ...adband Network Connection on page 82 NOTE For additional help see the Dell Mobile Broadband Utility User s Guide available through the Windows Help and Support Center or the CD included with your card Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet The firewall is automa...

Page 85: ...ice ensure that it will work with the security cable slot on your computer Passwords Passwords prevent unauthorized access to your computer When you first start your computer you must assign a primary password at the prompt If you do not enter a password within 2 minutes the computer returns to its previous operating state When using passwords observe the following guidelines Choose a password tha...

Page 86: ... is lost or stolen you must contact the company that provides the tracking service to report the missing computer If Your Computer Is Lost or Stolen Call a law enforcement agency to report the lost or stolen computer Include the Service Tag in your description of the computer Ask that a case number be assigned and write down the number along with the name address and phone number of the law enforc...

Page 87: ...ll for technical assistance NOTICE The Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities CD is optional and may not ship with your computer Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD also known as the ResourceCD Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utilit...

Page 88: ...ng Dell on page 155 If the Pre boot System Assessment completes successfully you receive the message Booting Dell Diagnostic Utility Partition Press any key to continue 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD 2 Shut down and restart t...

Page 89: ...ble for more information Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Test Performs a thorough check of devices This test typically takes 1 hour or more and requires you to answer questions periodically Custo...

Page 90: ...on and point to Programs 2 Click Dell Support and point to Dell Support Settings 3 Ensure that the Show icon on the taskbar option is checked NOTE If the Dell Support Utility is not available from the Start menu go to support dell com and download the software The Dell Support Utility is customized for your computing environment The Dell Support icon in the taskbar functions differently when you c...

Page 91: ... THE DRIVE Click the Start button and click My Computer If the floppy CD or DVD drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive TEST THE DRIVE Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective Insert a bootable floppy disk or boota...

Page 92: ...tly pull out the tray until it stops If You Hear an Unfamiliar Scraping or Grinding Sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly Hard Drive Problems ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature befor...

Page 93: ...on the screen to identify and resolve modem problems Modem Helper is not available on certain computers VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 Click the Modems tab 5 Click the COM port for your modem 6 Click Properties click the Diagnostics tab and then click Query Mo...

Page 94: ...hem See Memory on page 121 DISK C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay See Hard Drive on page 119 ERROR READING EXPRESSCARD The computer cannot identify the ExpressCard...

Page 95: ...page 87 INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable CD Insert a bootable CD INVALID CONFIGURATION INFORMATION PLEASE RUN SYSTEM SETUP PROGRAM The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program See Using the ...

Page 96: ...T SECTOR ON HARD DRIVE The operating system may be corrupted Contact Dell See Contacting Dell on page 155 NO TIMER TICK INTERRUPT A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics See Dell Diagnostics on page 87 NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that ...

Page 97: ... Run the System Set tests in the Dell Diagnostics See Dell Diagnostics on page 87 UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning or a memory module may be loose Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics See Dell Diagnostics on page 87 X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try aga...

Page 98: ...sories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Shut down the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the S...

Page 99: ...loppy disk or CD END THE PROGRAM 1 Press Ctrl Shift Esc simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task CHECK THE SOFTWARE DOCUMENTATION If necessary uninstall and then reinstall the program A Program Is Designed for an Earlier Microsoft Windows Operating System RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a ...

Page 100: ...video content and dynamically adjusts the brightness contrast saturation ratios NOTICE You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive Contact Dell for assistance See Contacting Dell on page 155 Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the...

Page 101: ...mory installation guidelines See Memory on page 121 Run the Dell Diagnostics See Dell Diagnostics on page 87 Network Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide General CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly inserted into both the network connector on the back of the compu...

Page 102: ...dband Card Utility has not yet located a Mobile Broadband network If the searching state persists ensure that the signal strength is adequate No service The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network Ensure that the signal strength is adequate Restart the Dell Mobile Broadband Card Utility or contact your Mobile Broadband network service provider Check your Mobile...

Page 103: ... the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Shut down the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell ...

Page 104: ...nsure that the electrical outlet is working by testing it with another device such as a lamp VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click View installed printers or fax printers If the printer is listed right click the printer icon 3 Click Properties and click the Ports tab For a parallel printer en...

Page 105: ...e distortion ADJUST THE VOLUME USING KEYBOARD SHORTCUTS Press Fn End to disable mute or reenable the integrated speakers REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 108 No Sound From External Speakers ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume b...

Page 106: ...ct the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be ...

Page 107: ...ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and then click Control Panel ...

Page 108: ...t or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver 1 Click the Start button and click Control Panel 2 Under Pick a Category click Performance and Maintenance 3 Click System 4 In the System Properties window click the Hardware tab 5 Click Device Manager 6 Scroll down t...

Page 109: ...nstall the driver from the Drivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to insta...

Page 110: ...ling the driver for example Modems or Infrared devices 5 Double click the name of the device for which you are installing the driver 6 Click the Driver tab and click Update Driver 7 Click Install from a list or specific location Advanced and click Next 8 Click Browse and browse to the location to which you previously copied the driver files 9 When the name of the appropriate driver appears click N...

Page 111: ...e Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support Center for additional information on using System Restore To access help see Windows Help...

Page 112: ...System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next Enabling System Restore If you reinstall Win...

Page 113: ...approximately 6 10 minutes to complete 5 When prompted click Finish to reboot the computer NOTE Do not manually shut down the computer Click Finish and let the computer completely reboot 6 When prompted click Yes The computer restarts Because the computer is restored to its original operating state the screens that appear such as the End User License Agreement are the same ones that appeared the f...

Page 114: ...he Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see Using Windows XP Device Driver Rollback on page 109 If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state i...

Page 115: ...ograms 2 Insert the Operating System CD Click Exit if the Install Windows XP message appears 3 Restart the computer 4 Press F2 immediately after the DELL logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again 5 Press the arrow keys to select CD ROM and press Enter 6 When the Press any key to boot from CD message appear...

Page 116: ...116 Troubleshooting PD598a01 book Page 116 Monday February 6 2006 2 24 PM ...

Page 117: ... tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program see the Dell Support website at support dell com Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files exit any open programs click the Star...

Page 118: ...avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the computer perform the following steps before you beg...

Page 119: ...xtremely fragile even a slight bump can damage the drive NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer NOTE Dell does not guarantee compati...

Page 120: ...drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector 5 Slide the hard drive into the bay until it is fully seated 6 Replace and tighten the screws 7 If the new hard drive is not already pre imaged install the operating system and drivers for...

Page 121: ...ed from Dell are covered under your computer warranty CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging th...

Page 122: ... memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure 1 memory module 2 securing clips 2 per connector 3 memory...

Page 123: ... cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 7 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 8 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information If prompted press F1 to continue ...

Page 124: ...ard you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 2 Turn the computer over and loosen the captive screws from the Mini Card modem cover 3 Place your finger under the cover at the indentation and lift the cover to remove it 4 Remove the existing modem a Remove the screw securing the modem to the system board and set ...

Page 125: ... Replace the Mini Card modem cover Mini Card If you ordered a Mini Card with your computer the card is already installed CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as ...

Page 126: ...ge 117 2 Turn the computer over and loosen the captive screws from the Mini Card modem cover 3 Place your finger under the cover at the indentation and lift the cover to remove it 4 If a Mini Card is not already installed go to step 5 If you are replacing a Mini Card remove the existing card a Disconnect the antenna cables from the Mini Card PD598a01 book Page 126 Monday February 6 2006 2 24 PM ...

Page 127: ...metal securing clips toward the back of the computer until the card pops up slightly c Lift the Mini Card out of its connector 1 antenna cables 2 2 Mini Card 3 Mini Card connector 1 securing clips 2 Mini Card 1 3 2 2 1 PD598a01 book Page 127 Monday February 6 2006 2 24 PM ...

Page 128: ...les under the card b Connect the antenna cables to the antenna connectors on the Mini Card by matching the color of the cable to the color of the triangle above the connector Connect the main antenna cable white to the antenna connector with the white triangle Connect the auxiliary antenna cable black to the antenna connector with the black triangle NOTE If your computer has a gray cable connect i...

Page 129: ...the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 2 Remove the hinge cover a Open the display all the way 180 degrees so that it lies flat against your work surface NOTICE To avoid damaging the hinge cover do not lift the cover on both sides simultaneously b Insert ...

Page 130: ...nd Replacing Parts When replacing the hinge cover first insert the left edge and then press from left to right until the cover snaps into place 1 hinge cover 1 PD598a01 book Page 130 Monday February 6 2006 2 24 PM ...

Page 131: ...two screws at the top of the keyboard NOTICE The key caps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard b Lift the keyboard and hold it up and slightly forward to access to the keyboard connector c To disconnect the keyboard cable from the keyboard connector on the system board rotate the keyboard connector latch towar...

Page 132: ... on page 117 2 Remove the hinge cover See Hinge Cover on page 129 3 Remove the keyboard See Keyboard on page 131 4 Remove the existing coin cell battery a Pull up on the connector to disconnect the battery cable from the system board b Press the release latch on the side of the coin cell battery compartment and lift the battery 5 Install the replacement battery a Insert the battery at a 30 degree ...

Page 133: ...drive bay and snap it into place Then replace the optical drive security screw Internal Card With Bluetooth Wireless Technology CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface s...

Page 134: ...n the captive screw and remove the card cover from the computer 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer 5 To replace the card connect the card to the cable and then carefully insert it into the compartment 6 Replace the card cover and tighten the screw 7 Replace the battery 1 cable connector 2 card 3 card cover 3 2 1...

Page 135: ... the main battery and any spare batteries that you plan to carry with you Shut down the computer Disconnect the AC adapter NOTICE When the display is closed extraneous items on the keyboard or palm rest could damage the display Remove any extraneous items such as paper clips pens and paper from the keyboard and palm rest and close the display Use the optional Dell carrying case to pack the compute...

Page 136: ...t and consider acquiring an international carnet also known as a merchandise passport from your government Find out what type of electrical outlets are used in the countries you will visit and have appropriate power adapters Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers Traveling by Air NOTICE Do not walk...

Page 137: ...bile Intel 945PM Express or Mobile Intel 945GM Express Data bus width 64 bits DRAM bus width dual channel bus Processor address bus width 32 bits Flash EPROM 1 MB PCI bus PCI Express used for video controllers 32 bits x16 ExpressCard NOTE The ExpressCard slot is designed only for ExpressCards It does NOT support PC Cards NOTE ExpressCards may not be available in some regions ExpressCard connector ...

Page 138: ...in 1 media memory card reader 5 in 1 media memory card controller Ricoh R5C832 5 in 1 media memory card connector 5 in 1 combo card connector Cards supported MS MS Pro SD SDIO MMC xD CD Type I II IBM Microdrive through ExpressCard adapter Ports and Connectors Audio microphone in connector stereo headphones speakers connector IEEE 1394a 4 pin mini nonpowered connector Modem RJ 11 port Network adapt...

Page 139: ...s To determine the configuration of your computer see Determining Your Computer s Configuration on page 15 Video controller discrete NVIDIA GeForce Go 7800 Video type 256 bit hardware accelerated Data bus PCIe Express x16 Video memory 256 MB Video controller discrete NVIDIA GeForce Go 7900 GS Video type 256 bit hardware accelerated Databus PCIe Express x16 Video memory 256 MB Video controller disc...

Page 140: ...deo and composite modes or component video Audio Audio type High Definition Audio HDA codec Stereo conversion 24 bit analog to digital and digital to analog Interfaces Internal HDA bus External microphone in connector stereo headphones speakers connector Speaker stereo 2 W main speakers and 5 W subwoofer with bass reflex port Internal speaker amplifier 2 W per channel main amplifier and 5 W Class ...

Page 141: ...esh rate 60 Hz Operating angle 0 closed to 180 Viewing angle typical Horizontal 40 WXGA 60 WUXGA Vertical 15 30 WXGA 45 WUXGA Pixel pitch WXGA 0 255 mm 17 inch display WUXGA 0 191 mm 17 inch display Power consumption panel with backlight typical 7 54 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 U S and Canada 88 Europe 91 Japan Layout QWERTY AZERTY ...

Page 142: ... approximate Computer off 2 hours at 100 in 2 hours 1 hour at 80 in 1 hour Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions See Power Problems on page 103 See Using a Battery on page 43 for more information on battery life Life span approximate 300 discharge charge cycles Temperature range Opera...

Page 143: ...F Storage 40 to 65 C 40 to 149 F Physical Height 41 5 mm 1 6 inches Width 394 mm 15 5 inches Depth 287 mm 11 3 inches Weight Weight varies depending on configuration of system components 9 cell or 6 cell battery optical drive fans Starting at 3 45 kg 7 61 lb Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity Operating 10 to 90 noncondens...

Page 144: ...ment Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock measured with a 2 ms half sine pulse Operating 143 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Environmental continued PD598a01 book Page 144 Monday February 6 2006 2 24 PM ...

Page 145: ...ystem may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the support service see Support Service on ...

Page 146: ...cts that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the support service For the telephone number to call see the contact numbers for your region Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order s...

Page 147: ... reported by the Dell Diagnostics 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O...

Page 148: ...you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting proc...

Page 149: ...are an expert computer user or are directed to do so by Dell technical support do not change the system setup settings Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press F2 immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then...

Page 150: ...d starts the operating system To control the boot devices select highlight a device by pressing the down arrow or up arrow key and then enable or disable the device or change its order in the list To enable or disable a device highlight the item and press the space bar Enabled items are preceded by a number disabled items are not preceded by a number To reorder a device in the list highlight the d...

Page 151: ... and follow the instructions that are included with the product Moisten a soft lint free cloth with either water or a display cleaner Do not use alcohol or an ammonia based cleaner Wipe the display gently working from the center to the edges until it is clean and any fingerprints are removed Do not use excessive pressure Moisten a soft lint free cloth with water and wipe the computer and keyboard ...

Page 152: ...C Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to ...

Page 153: ...ed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals1 Support for third party software and peripherals is provided by the original manufacturer including...

Page 154: ...plicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or software program sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product ...

Page 155: ...ers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support ...

Page 156: ...uters 0820 240 530 14 Preferred Accounts Corporate Support 0660 8779 Switchboard 0820 240 530 00 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Website support euro dell com Tech Support for XPS portable computers only 02 481 92 96 Tech Support for all other Dell computers 02 481 92 ...

Page 157: ...rnment toll free 1 800 326 9463 Customer Service printers projectors televisions handhelds digital jukebox and wireless toll free 1 800 847 4096 Hardware Warranty Support Home Sales Small Business toll free 1 800 906 3355 Hardware Warranty Support med large bus government toll free 1 800 387 5757 Hardware Warranty Support printers projectors televisions handhelds digital jukebox and wireless 1 877...

Page 158: ...free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 Large...

Page 159: ... Relational 3287 1200 Switchboard Fax Relational 3287 1201 Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 Cit...

Page 160: ... 94 71 00 Fax 01 55 94 71 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support for XPS portable computers only 06103 766 7222 Technical Support for all other Dell computers 06103 766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103 766 9570 Pre...

Page 161: ...ron 2969 3188 Technical Support OptiPlex Latitude and Dell Precision 2969 3191 Technical Support PowerApp PowerEdge PowerConnect and PowerVault 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 India E mail india_support_desktop dell com india_support_notebook dell co...

Page 162: ... 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax Sales Fax 01 204 0103 Switchboard 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90...

Page 163: ...r Automated Order Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 Individual User 0...

Page 164: ...105 Customer Service Xiamen China 34 160 910 Transaction Sales Xiamen China 29 693 115 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Website support ap dell com Technical Support Dell Precision OptiPlex and Latitude toll free 1 800 880 193 Technical Support Dimension Inspiron and Electronics and Accessories toll free 1 800 881 306 Technical Support PowerApp PowerEdge Pow...

Page 165: ... Dell computers 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand International Access Code 00 C...

Page 166: ...7 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal International Access Code 00 Country Code 351 Website support euro dell com Technical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kit...

Page 167: ...dell com E mail czech_dell dell com Technical Support 02 5441 5727 Customer Care 420 22537 2707 Fax 02 5441 8328 Tech Fax 02 5441 8328 Switchboard Sales 02 5441 7585 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Gold Queue 011 709 7713 Technical Support 011 709 7710 Customer Care 011 709 7707 Sa...

Page 168: ... Small Business Customer Care 08 587 70 527 Employee Purchase Program EPP Support 20 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 590 05 185 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Website support euro dell com E mail Tech_support_central_Europe dell com Technical Support for XPS portable computers only 0848 33 88 57 Technical Support Home and Small B...

Page 169: ...cess Code 001 Country Code 66 Website support ap dell com Technical Support OptiPlex Latitude and Dell Precision toll free 1800 0060 07 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 0600 09 Customer Care toll free 1800 006 007 option 7 Corporate Sales toll free 1800 006 009 Transaction Sales toll free 1800 006 006 Trinidad Tobago General Support 1 800 805 8035 Tur...

Page 170: ...ome and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts 500 5000 employees Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 860 456 Home and Small Busin...

Page 171: ...m EPP Customers toll free 1 800 695 8133 Printers and Projectors Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outlet Store Dell refurbished computers toll free 1 888 798 7561 Softwa...

Page 172: ...172 Contacting Dell PD598a01 book Page 172 Monday February 6 2006 2 24 PM ...

Page 173: ... to be platform and operating system independent B battery life span The length of time years during which a portable computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery powers the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and th...

Page 174: ... given in MHz that indicates how fast computer components that are connected to the system bus operate COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that c...

Page 175: ...read DVDs and most CD media and write to DVD RW rewritable DVDs discs DVI digital video interface A standard for digital transmission between a computer and a digital video display E ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory ECP extended capabilities port A parallel connector design that pro...

Page 176: ... to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer processors buses and interfaces are often measured in GHz graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors Graphics modes can display an unlimit...

Page 177: ...ss websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kiloh...

Page 178: ...the Windows taskbar that contains icons for providing quick access to programs and computer functions such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM ...

Page 179: ...me files provide installation information and describe new product enhancements or corrections that have not yet been documented read only Data and or files you can view but cannot edit or delete A file can have read only status if It resides on a physically write protected floppy disk CD or DVD It is located on a network in a directory and the system administrator has assigned rights only to spec...

Page 180: ...which could degrade the quality of the file standby mode A power management mode that shuts down all unnecessary computer operations to save energy Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped whether the computer is on or off surge protectors Prevent voltage spikes such as t...

Page 181: ...inst electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 V video controller The circuitry on a video card or on the system board in computers with an integrated video controller that provides the vid...

Page 182: ...ireless high speed data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type ...

Page 183: ...oblems 92 CDs about 54 operating system 14 playing 51 cleaning touch pad 151 coin cell battery replacing 132 computer crashes 99 restore to previous operating state 111 slow performance 93 100 specifications 137 stops responding 99 conflicts software and hardware incompatibilities 110 connecting audio device 57 Mobile Broadband network 82 TV 57 copying CDs general information 54 helpful tips 55 ho...

Page 184: ...out 54 playing 51 DVI monitor connector description 24 E End User License Agreement 11 ergonomics information 11 error messages 94 ExpressCards blanks 71 73 installing 71 removing 73 F fan description 20 22 23 28 Files and Settings Transfer Wizard 30 firewall Windows XP 84 floppy drive connecting to a USB connector 20 H hard drive description 27 problems 92 replacing 119 returning to Dell 121 hard...

Page 185: ...firewall 84 problems 101 network connector description 24 numeric keypad 39 O operating system CD 14 reinstalling 14 111 optical drive description 20 optical drive locking screw description 28 optical drive tray eject button description 20 P passwords forgetting 86 PC Restore 112 playing CDs 51 playing DVDs 51 power hibernate mode 46 line conditioners 34 problems 103 protection devices 34 standby ...

Page 186: ...roblems 104 screen See monitor display security cable slot description 20 Service Tag 12 software conflicts 110 problems 99 100 sound problems 105 volume 105 speakers description 18 problems 105 volume 105 specifications 137 spyware 93 100 standby mode about 45 stolen computer 86 subwoofer description 27 support contacting Dell 145 154 155 support website 13 S video TV out connector connecting a T...

Page 187: ...ume adjusting 105 W warranty information 11 Windows XP Device Driver Rollback 109 enabling display settings for a TV 70 Files and Settings Transfer Wizard 30 Hardware Troubleshooter 110 Help and Support Center 13 14 hibernate mode 46 Internet Connection Firewall 84 Program Compatibility Wizard 99 reinstalling 14 111 standby mode 45 System Restore 111 wireless turning activity on and off 49 wizards...

Page 188: ...88 Index 188 Index PD598a01 book Page 188 Monday February 6 2006 2 24 PM ...

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