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Dell Dock With Monitor Stand DS1000
User Guide

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Summary of Contents for DS1000

Page 1: ...Dell Dock With Monitor Stand DS1000 User Guide ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...omponents and features 6 3 Setting up the docking stand 9 Installing the stand riser assembly 9 4 Configuring the Intel HD Graphics utility 16 5 Technical specifications 19 Display resolution 21 6 Troubleshooting the Dell Dock with Monitor Stand DS1000 22 Symptoms and solutions 22 7 Contacting Dell 25 3 ...

Page 4: ...mouse keyboard stereo speakers external hard drive and large screen displays without having to plug each one into the computer Important information Update your computer s BIOS and the Dell Dock with Monitor Stand DS1000 drivers to the latest versions available at Dell com support before using the docking station Older BIOS versions and drivers could result in your computer not recognizing the doc...

Page 5: ...l the components and contact Dell see your invoice for contact information if something is missing The components shipped are Stand riser Riser front cover Docking base with USB Type C cable Power cord VESA adapter plate set Safety Environmental and Regulatory Information Quick Setup Guide Important Information Tech Sheet 5 ...

Page 6: ...Identifying components and features Figure 1 Identifying components and features Side panel 6 ...

Page 7: ...ifying components and features Back panel Icon I O ports and button USB 3 0 port USB 3 0 port with PowerShare Audio headset connector Sleep wake up button Power connector USB 2 0 port to connect keyboard and mouse 7 ...

Page 8: ... and button Network connector RJ 45 VGA port HDMI port Line out connector USB type C connector to connect to the computer Combo cable to the monitor consisting of the power cable USB 2 0 cable and the display cable 8 ...

Page 9: ...etting up the docking stand Installing the stand riser assembly 1 Open and pull the screw handle on the stand riser to loosen the screw 2 Insert the stand riser assembly onto the tab on the docking stand 9 ...

Page 10: ...3 Open the screw handle and rotate it to lock the screw into place 4 Route the cables through the cable routing channel and insert the cable holder into the slot on the stand riser assembly 10 ...

Page 11: ...s on the stand riser cover with the slots on the stand riser assembly and insert it into the slots 6 Insert the cable clip into the slot on the back of the VESA cover and rotate it to lock the cable clip into place 11 ...

Page 12: ...7 Place the monitor face down and slide the tabs on the VESA plate into the slots on the monitor 8 Insert the tabs on the VESA plate into the slots on the monitor 12 ...

Page 13: ...9 Rotate the monitor to the vertical position to connect the cables 10 Connect the cables to the monitor 13 ...

Page 14: ...11 Connect the power cable to the docking stand and a power source 12 Connect the USB Type C connector to the computer 14 ...

Page 15: ...13 Turn on the monitor 15 ...

Page 16: ...4 Configuring the Intel HD Graphics utility If connecting two displays follow these steps 1 Click the icon list on the task bar 2 Click the Intel HD Graphics utility on your taskbar as shown here 16 ...

Page 17: ...3 Click Graphics Properties 4 Click Display 5 Click Display and select Multiple Displays 17 ...

Page 18: ...6 Select your preferred Display Mode 7 Select and arrange your displays to your preferred positions and then click Apply for the changes to take effect 18 ...

Page 19: ...Share NOTE Ports with PowerShare support high current charging up to 1 5 A for BC 1 2 compliant devices Two USB 2 0 ports on the back panel Network port Gigabit Ethernet RJ 45 Table 1 LED indicators Link speed indicators Ethernet activity indicator 10 Mb Green Flashing Yellow 1000 Mb Orange 1 Gb Green Orange Temperature Operating 0 C to 35 C Non operating Storage 20 C to 60 C Shipping 20 C to 60 C...

Page 20: ... to 27 inches Height adjustment range 130 mm Tilt range 5 to 21 Pivot range 90 bidirectional Button computer sleep wakeup computer power off Minimum system requirements Microsoft Windows 10 32 bit or 64 bit Microsoft Windows 8 1 32 bit or 64 bit Microsoft Windows 8 32 bit or 64 bit Microsoft Windows 7 32 bit or 64 bit 1 GB memory 1 6 GHz of dual core Central Processing Unit CPU 30 MB of free space...

Page 21: ... x 1200 60 Hz Not applicable 1920 x 1200 60 Hz Not Applicable 1920 x 1200 60 Hz Not applicable 1920 x 1200 60 Hz 1920 x 1200 60 Hz 3840 x 2160 30 Hz Not applicable Not applicable Not applicable 3840 x 2160 30 Hz Not applicable Not applicable Not applicable 1920 x 1200 60 Hz NOTE Resolution support is also dependent on the Extended Display Identification Data EDID resolution of your monitor 21 ...

Page 22: ...Control Panel under General Settings ensure that the resolution is set to 1920 x 1200 or 1920 x 1080 at 59 Hz or 60 Hz for both the monitors If only one monitor is shown while the other is not go to the Intel Graphics Control Panel and under Multiple Displays select the output for the second monitor If your monitor is connected to a docking station then the video output on your computer may be dis...

Page 23: ...tation If your BIOS setup has a USB Enabled Disabled option make sure that it is set to Enabled Check the USB ports Try plugging the USB device into another port Please check if the plugged device is shown in the Windows Device Manager The HDCP content is not displayed on the attached monitor The docking station does not support HDCP content The LAN port is not functioning Ensure that the Ethernet...

Page 24: ...as a USB Thunderbolt Configuration page please make sure that the following options are checked a Enable USB Boot Support b Enable Thunderbolt Boot Support USB Boot does not function If your BIOS has a USB Thunderbolt Configuration page please make sure that the following options are checked 1 Enable USB Boot Support 2 Enable External USB Port 3 Enable Thunderbolt Boot Support 24 ...

Page 25: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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