Dell Dimension 8250 Series, Owner'S Manual

Page: 41 / 156

Solving Problems 41
DVD drive problems
HINT:
Because of
different regions
worldwide and different
disc formats, not all DVD
titles work in all DVD
drives.
Hard drive problems
E-Mail, Modem, and Internet Problems
HINT: Connect the
modem to an analog
telephone jack only. The
modem does not operate
while it is connected to a
digital telephone network.
T
E S T T HE DR I V E W I T H A N OT HE R
DVD —
Insert another DVD to
eliminate the possibility that the original DVD is defective.
E
NSU R E T H A T
W
IN D O W S R EC O G NI Z E S T H E D R IV E
—
Click the
Start
button and click My Computer . If the DVD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
C
L E A N THE D IS C
—
See the
Tell Me How
help file for instructions on
cleaning your DVDs. To access help files, see page 38.
C
HE C K F O R IN T E R RU P T R E Q U ES T C O N F L I C T S
—
See page 70.
R
U N
C
HE C K
D
I S K
—
1
Click the Start button and click My Computer .
2
Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties .
3
Click the
Tools
tab.
4
Under Error-checking , click Check Now .
5
Click Start.
C
HE C K T H E T E L E P H O N E L IN E C O N NE C T IO N
— Verify that the telephone
line is connected to the jack on the modem. (The jack has either a green label or
a connector-shaped icon next to it.) Ensure that you hear a click when you insert
the telephone line connector into the modem.
C
HE C K T H E T E L E P H O N E J A C K
— Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.