Dell DCSM Service Manual Download

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Technical Overview

Dell™ Dimension™ 3100/E310 Service Manual

Inside View of Your Computer

System Board Components

Power Supply DC Connector Pin Assignments

Inside View of Your Computer

System Board Components

bay for optional second hard drive

hard drive

floppy drive*

CD or DVD drive

power supply

system board

Summary of Contents for DCSM

Page 1: ...tten permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp DellNet and PowerConnect are trademarks of Dell Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft Windows and Outlook are registered trademarks of Microsoft Corporation Other trademarks and t...

Page 2: ...and keyboards 6 hard drive activity light The hard drive activity light is on when the computer reads data from or writes data to the hard drive The light might also be on when a device such as a CD player is operating 7 vents For adequate cooling do not block any of the vents NOTICE Ensure that there is a minimum of two inches of space between all vents and any object near these vents NOTICE Keep...

Page 3: ...USB connectors for devices that you connect occasionally such as joysticks or cameras 4 network adapter connector To attach your computer to a network or broadband device connect one end of a network cable to either a network jack or your network or broadband device Connect the other end of the network cable to the network adapter connector on your computer A click indicates that the network cable...

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Page 5: ...o wait until you see the Windows desktop Then shut down your computer and try again 3 When the boot device list appears highlight IDE CD ROM Device and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the ResourceCD menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are li...

Page 6: ...s the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the compo...

Page 7: ...persists contact Dell for technical assistance A possible floppy drive or hard drive failure has occurred Reseat all power and data cables and restart the computer A possible USB failure has occurred Reinstall all USB devices check cable connections and then restart the computer No memory modules are detected l If you have two or more memory modules installed remove the modules reinstall one modul...

Page 8: ...t plug the computer into a working electrical outlet Also see Power Problems in your Owner s Manual Unplug the power supply and check the 4 pin processor power cable connection see System Board Components Reseat the processor see Processor If there are no power problems and the system does not start contact Dell for technical assistance Code Cause 1 1 2 Microprocessor register failure 1 1 3 NVRAM ...

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Page 10: ...d the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety 1 Turn off your computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer CAUTION Before you begin any of the procedures in this ...

Page 11: ...rd 4 Open the computer cover Back to Contents Page CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate...

Page 12: ... the computer 4 Using the tabs as leverage rotate the cover downward and close 5 Snap the cover into place by pulling back on the cover latch release and then releasing the latch release when the cover is seated 6 Ensure that the cover is seated correctly before moving it to the upright position 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTIO...

Page 13: ...ottom hinges as leverage points 6 Release the cover from the hinge tabs and set it aside in a secure location Back to Contents Page CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE Ens...

Page 14: ...ory Cards Drive Panels Drives Hard Drive Floppy Drive Media Card Reader CD DVD Drive Processor System Board Power Supply Battery NOTE Always install DDR2 memory modules in the order indicated on the system board NOTICE Do not install ECC or buffered memory modules Only unbuffered non ECC memory is supported NOTE Memory purchased from Dell is covered under your computer warranty NOTICE If you remov...

Page 15: ...tating that memory size has changed press F1 to continue 8 Log on to your computer 9 Right click the My Computer icon and click Properties 10 Click the General tab 11 To verify that the memory is installed correctly check the amount of memory RAM listed 1 memory connector closest to processor 2 securing clips 2 3 connector 1 cutouts 2 2 memory module 3 notch 4 crossbar NOTICE To avoid damage to th...

Page 16: ...ver for that card Installing an Expansion Card 1 Follow the procedures in Before You Begin CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components Y...

Page 17: ...Prepare the card for installation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer 6 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 filler bracket 2 alignment guide 3 alignment bar 4 card retention door 5 release tab CAUTION Some n...

Page 18: ...e network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel 13 Install any drivers required for the card as described in the card documentation Removing an Expansion Card 1 Follow the procedures in Before You Begin 2 Gently push the release tab on the card retention door from the inside to pivot the door open Because the...

Page 19: ...connector on the back panel of the computer Drive Panels Removing the Drive Panel 1 Follow the procedures in Before You Begin 2 Grasp the sliding plate lever and push it towards the base of the computer until the drive panel snaps open 3 Pivot the drive panel outward and lift it from its side hinges 4 Set the drive panel aside in a secure location Removing the Drive Panel Insert CAUTION Before you...

Page 20: ...anel insert aside in a secure location Removing the FlexBay Drive Panel Insert 1 Remove the drive panel 2 Press the drive panel tab outwards to unlatch it from the drive panel insert rotate the drive panel insert out while maintaining pressure upon the drive panel tab 3 Set the drive panel insert aside in a secure location Replacing the FlexBay or Optical Drive Panel Insert 1 drive panel insert 2 ...

Page 21: ...w the procedures in Before You Begin 2 Align the drive panel tabs with the side door hinges 3 Rotate the drive panel toward the computer until it snaps into place on the front panel 4 Grasp the sliding plate lever and pull it towards the top of the computer snapping it into the closed position to secure the drive panel Drives 1 center drive panel tab 2 drive panel insert tab 3 drive panel 4 drive ...

Page 22: ...lect setting Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive and to the system board Drive Interface Connectors Most interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector Keyed connectors ensure that the pin 1 w...

Page 23: ...k the documentation for the drive to verify that it is configured for your computer Removing a Hard Drive 1 Follow the procedures in Before You Begin 2 Disconnect the power and hard drive cables from the drive 1 interface cable 2 interface connector 1 power input connector 2 power cable CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Pro...

Page 24: ...he drive to verify that it is configured for your computer 3 Gently slide the drive into place until you hear a click or feel the drive securely installed 4 Connect the power and hard drive cables to the drive 1 serial ATA data cable 2 power cable 1 tabs 2 2 hard drive NOTE If your replacement hard drive does not have the plastic guide bracket attached remove the bracket from the old drive by unsn...

Page 25: ...f the bay 4 Snap the bracket to the hard drive 5 Gently slide the new drive second hard drive into place until you hear a click or feel the drive securely installed 6 Connect a power cable to the drive NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer CAUTION Before you begin any of the procedures in this section follow the ...

Page 26: ...the drive panel 3 Disconnect the power and data cables from the back of the floppy drive 4 Grasp the sliding plate lever and push it towards the base of the computer then hold it in place while you slide the drive from the computer NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer CAUTION Before you begin any of the procedur...

Page 27: ...ew floppy drive rather than replacing a drive remove the drive panel insert from the FlexBay and then attach the shoulder screws located in the back of the drive panel insert to the drive 4 Gently slide the drive into place until you hear a click or feel the drive securely installed 1 sliding plate lever 2 sliding plate 3 floppy drive NOTICE To connect a network cable first plug the cable into the...

Page 28: ...tion 11 Enter system setup and select the appropriate Diskette Drive option 12 Verify that your computer works correctly by running the Dell Diagnostics Media Card Reader Removing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the drive panel 1 FlexBay 2 power cable 3 data cable NOTICE To connect a network cable first plug the cable into the network device and then plug t...

Page 29: ...ide the Media Card Reader from the computer 5 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 6 Replace the drive panel 7 Replace the computer cover 8 Connect your computer and devices to their electrical outlets and turn them on 1 cables 2 Media Card Reader not present on all computers 1 sliding plate lever 2 sliding plate 3 Media Card R...

Page 30: ...nnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board 7 Connect the FlexBay USB cable to the back of the Media Card Reader 8 Route the USB cable through the cable routing clip 9 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents CAUTION Before you begin any of the procedures in this sec...

Page 31: ...ve 4 Grasp the sliding plate lever and push it towards the base of the computer then hold it in place while you slide the CD DVD drive from the computer NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Informati...

Page 32: ... 1 Follow the procedures in Before You Begin 2 If you are installing a new CD DVD drive rather than replacing a drive remove the optical drive panel insert and then attach the shoulder screws located in the back of the drive panel insert to the drive 3 Gently slide the drive into place until you hear a click or feel the drive securely installed 1 sliding plate lever 2 sliding plate 3 CD DVD drive ...

Page 33: ...nning the Dell Diagnostics Processor Removing the Processor 1 Follow the procedures in Before You Begin 2 Loosen the two captive screws on each side of the heat sink assembly 1 drive 2 screws 3 1 data cable 2 power cable NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer CAUTION Before you begin any of the procedures in this sec...

Page 34: ...d assembly 2 captive screw housings 2 NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell reuse the original heat sink when you install your new processor 1 processor cover 2 processor 3 socket 4 center cover latch 5 release lever NOTICE When replacing the processor do not touch any of the pins in...

Page 35: ...the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent 8 Install the heat sink and fan shroud assembly a Place the heat sink and fan shroud assembly back onto the heat sink assembly bracket b Rotate the heat sink and fan shroud assembly down towards the computer base and tighten the two capture screws NOTICE You must position the processor ...

Page 36: ...at sink assembly bracket 3 captive screw housings 2 NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical...

Page 37: ...nd turn them on Power Supply Removing the Power Supply 1 Follow the procedures in Before You Begin 2 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives You must route these cables properly when you replace them to prevent them from being pinched or ...

Page 38: ... and press the clips to close them over the cables 6 Replace the computer cover 7 Connect your computer and devices to electrical outlets and turn them on Battery Replacing the Battery 1 release button 2 power supply 3 screws 4 4 AC power connector CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To connec...

Page 39: ...rly dispose of the old battery See the Product Information Guide for battery disposal information Back to Contents Page NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis CAUTION A new battery can expl...

Page 40: ...ight way set associative write back SRAM Memory Type 400 and 533 MHz DDR2 unbuffered SDRAM Memory connectors two Memory capacities 256 MB 512 MB or 1 GB non ECC Maximum memory 2 GB BIOS address F0000h Computer Information Chipset Intel 915GV RAID support RAID 1 mirroring DMA channels eight Interrupt levels 24 BIOS chip NVRAM 4 Mb NIC Integrated network interface capable of 10 100 communication Sys...

Page 41: ...nnector PCI 2 3 two 120 pin connectors PCI Express x1 36 pin connector Controls and Lights Power control push button Power light green light Blinking green in sleep state solid green for power on state amber light Blinking amber indicates a problem with the power supply inside the computer If the system cannot boot and there is a solid amber light this could indicate a problem with the power conne...

Page 42: ...2 7 kg 28 lb Environmental Temperature Operating 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity Operating 20 to 80 noncondensing Storage 5 to 95 noncondensing Maximum vibration Operating 0 25 G at 3 to 200 Hz at 0 5 octave min Storage 0 5 G at 3 to 200 Hz at 1 octave min Maximum shock Operating bottom half sine pulse with a change in velocity of 20 inches sec 50 8 cm sec St...

Page 43: ...ons field and key functions System Setup Options NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press F2 If you press F2 before you are prompted this keystro...

Page 44: ...only for the future boot process the computer prompts you to press Ctrl Alt b Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server If a boot routine is not available from the network server the computer attempts to boot from the next device in the boot sequence list Integrated Audio Controller Enables or disables the onboard au...

Page 45: ... Off This feature does not work if you turn off your computer using a power strip or surge protector Auto Power Time Sets time to automatically turn on the computer Time is kept in the standard 12 hour format hours minutes Change the startup time by pressing the right or left arrow key to increase or decrease the numbers or type numbers in both the date and time fields This feature does not work i...

Page 46: ...the spacebar to enable or disable a device enabled devices have a checkmark 5 Press plus or minus to move a selected device up or down the list Clearing Forgotten Passwords 1 Follow the procedures in Before You Begin 2 Locate the 3 pin password jumper PSWD on the system board and attach the jumper plug to pins 2 and 3 to clear the password 3 Replace the computer cover 4 Connect your computer and m...

Page 47: ...he jumper plug from pins 2 and 3 c Place the jumper plug on pins 1 and 2 and wait approximately five seconds d Replace the jumper plug on pins 2 and 3 3 Replace the computer cover 4 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer CA...

Page 48: ...Dimension 3100 E310 Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer System Board Components 1 bay for optional second hard drive 2 hard drive 3 floppy drive 4 CD or DVD drive 5 power supply 6 system board ...

Page 49: ... heat sink connector 12 PCI Express x1 card connector 5 processor power connector 13 PCI card connectors 6 memory module connectors 1 2 14 password jumper PSWD 7 SATA connectors SATA 0 and SATA 1 15 battery socket BATTERY 8 front panel I O connector Jumper Setting Description PSWD Password features are enabled default Password features are disabled RTCRST The real time clock has not been reset The...

Page 50: ...ack 18 AWG 4 5 VDC Red 18 AWG 5 COM Black 18 AWG 6 5 VDC Red 18 AWG 7 COM Black 18 AWG 8 POK Gray 18 AWG 9 5 VFP Purple 18 AWG 10 12 VB DC Yellow 18 AWG 11 12VB DC Yellow 18 AWG 12 3 3 VDC Orange 18 AWG 13 3 3 VDC Orange 18 AWG 14 12 VDC Blue 18 AWG 15 COM Black 18 AWG 16 PS ON Green 18 AWG 17 COM Black 18 AWG 18 COM Black 18 AWG 19 COM Black 18 AWG 20 N C N C 18 AWG 21 5 VDC Red 18 AWG 22 5 VDC R...

Page 51: ...DC Red 18 AWG 24 COM Black 18 AWG Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VA DC Yellow 4 12 VA DC Yellow Pin Number Signal Name 18 AWG Wire 1 3 3 VDC Orange 2 COM Black 3 5 VDC Red 4 COM Black 5 12 VB DC Yellow Pin Number Signal Name 18 AWG Wire 1 5 VDC Red 2 COM Black 3 COM Black 4 12 V DC Yellow Pin Number Signal Name 18 AWG Wire ...

Page 52: ...Back to Contents Page 1 12 VA DC Yellow 2 COM Black 3 COM Black 4 5 VDC Red ...

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