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Summary of Contents for D11M

Page 1: ...OptiPlex XE3 Small Form Factor Service Manual Regulatory Model D11M Regulatory Type D11S004 ...

Page 2: ...fare for maskinvaren eller for tap av data og forteller hvordan du kan unngå problemet ADVARSEL En ADVARSEL angir potensiell fare for skade på eiendom personskade eller død 2018 Dell Inc eller dets datterselskaper Med enerett Dell og EMC og andre varemerker er varemerker for Dell Inc eller dets datterselskaper Andre varemerker kan være varemerker for deres respektive eiere 2018 05 Rev A00 ...

Page 3: ...ORSIKTIG Unngå elektrostatisk utlading Forbind deg selv til jord med en jordingsstropp rundt håndleddet eller ved å berøre en umalt metallflate med jevne mellomrom for eksempel en kontakt på baksiden av datamaskinen FORSIKTIG Vær forsiktig ved håndtering av komponenter og kort Berør ikke komponentene eller kontaktene på et kort Hold kortet i kantene eller monteringsbeslaget av metall Hold komponen...

Page 4: ...et fra for å jorde hovedkortet MERK Unngå elektrostatisk utlading ved å forbinde deg selv til jord med en jordingsstropp rundt håndleddet eller ved å berøre en umalt metallflate når du tar på kontakter på baksiden av datamaskinen Etter at du har arbeidet inne i datamaskinen Når du er ferdig med å sette alt tilbake må du passe på at du kobler til eventuelle eksterne enheter kort og kabler før du sl...

Page 5: ...dre elektrisk strøm eller bare 1 2 volt sammenlignet med DDR3 som krever 1 5 volt for å fungere DDR4 støtter også en ny dyp strømsparende modus som lar vertsenheten gå inn i ventemodus uten at minnet trenger å oppdateres Dyp strømsparende modus er forventet å redusere strømforbruket i ventemodus med 40 til 50 prosent Detaljer om DDR4 Det finnes små forskjeller mellom DDR3 og DDR4 minnemoduler som ...

Page 6: ...ntaktene på undersiden av systemet eller under tastaturet som i enkelte bærbare systemer USB funksjoner Universal Serial Bus eller USB ble lansert i 1996 Den gjorde det dramatisk mye enklere å koble sammen vertsdatamaskiner og eksterne enheter som mus tastatur eksterne drivere og skrivere La oss ta en rask kikk på utviklingen av USB med henvisning til tabellen nedenfor Tabell 1 USB utvikling Type ...

Page 7: ... har en overføringshastighet på 4 8 Gbps Samtidig som denne spesifikasjonen beholder USB modusene Hi Speed og Full Speed ofte kalt henholdsvis USB 2 0 og 1 1 kjører de langsommere modusene fortsatt på henholdsvis 480 Mbps og 12 Mbps og er beholdt for å opprettholde kompatibilitet bakover USB 3 0 USB 3 1 Gen 1 oppnår mye høyere ytelse med de tekniske endringene nedenfor En ekstra fysisk buss som er...

Page 8: ... kunne fungere godt sammen med USB 2 0 Fremfor alt selv om USB 3 0 USB 3 1 Gen 1 angir nye fysiske tilkoblinger og dermed nye kabler for å dra nytte av den nye protokollens høyere hastighet har selve kontakten den samme rektangulære formen med fire USB 2 0 kontakter på nøyaktig samme sted som før Det finnes fem nye tilkoblinger som skal motta og overføre data separat på USB 3 0 USB 3 1 Gen 1 kable...

Page 9: ...hnologies are closely related Advantages of Displayport over USB Type C Full DisplayPort audio video A V performance up to 4K at 60Hz Reversible plug orientation and cable direction Backwards compatibility to VGA DVI with adaptors SuperSpeed USB USB 3 1 data Supports HDMI 2 0a and is backwards compatible with previous versions HDMI 2 0 This topic explains the HDMI 2 0 and its features along with t...

Page 10: ...r the highest crispest image quality Low cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple cost effective manner Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound HDMI combines video and multichannel audio into a single cable eliminating the cost complexity and confusion ...

Page 11: ...over a Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover 1 b Slide and lift the side cover from the system 2 Installing the side cover 1 Place the cover on the computer and slide the cover towards the front of the system 1 until it clicks into place 2 3 Demontering og montering 11 ...

Page 12: ... in Before working inside your computer 2 Remove the Side cover 3 To remove the expansion card a Pull the metal tab to open the expansion card latch 1 b Pull the release tab at the base of the expansion card 2 c Disconnect and lift the expansion card away from the connector on the system board 3 12 Demontering og montering ...

Page 13: ...rd 1 Insert the expansion card into the connector on the system board 1 2 Press the expansion card until it clicks into place 3 Close the expansion card latch and press it until it clicks into place 2 Demontering og montering 13 ...

Page 14: ...ing coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the Side cover 3 To remove the coin cell battery a Using a plastic scribe press the release latch until the coin cell battery pops out 1 b Remove the coin cell battery from the system 2 14 Demontering og montering ...

Page 15: ...Installing the coin cell battery 1 Place the coin cell battery in its slot on the system board 1 2 Press the battery into the connector until it locks into place 2 Demontering og montering 15 ...

Page 16: ...rive assembly 1 Follow the procedure in Before working inside your computer 2 Remove the Side cover 3 To remove the hard drive a Disconnect the hard drive data cable and power cable from the connectors on the hard drive 1 2 b Push the release tab and lift the hard drive assembly from the system 3 16 Demontering og montering ...

Page 17: ... with the slots on the chassis at 30 degree angle 2 Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage 1 3 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive 2 3 Demontering og montering 17 ...

Page 18: ...he procedure in Before working inside your computer 2 Remove the Side cover 3 To remove the front bezel a Pry the retention tabs to release the front bezel from the system 1 b Rotate the front bezel away from the computer 2 and pull to release the hooks on the front bezel from the front panel slots 3 18 Demontering og montering ...

Page 19: ...Installing front bezel 1 Align the bezel and insert the retention tabs on the bezel into the slots on the system 2 Press the bezel until the tabs clicks into place Demontering og montering 19 ...

Page 20: ...e and optical drive module 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly 3 To release the hard drive and optical drive module a Unroute the optical drive cables and hard drive cables through the retention clip and HDD ODD release tab respectively 20 Demontering og montering ...

Page 21: ...b Slide the release tab to unlock the hard drive and optical module 1 c Lift the hard drive and optical module 2 Demontering og montering 21 ...

Page 22: ...cal drive module a Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive 1 2 b Slide and lift the hard drive and optical drive module from the system 3 22 Demontering og montering ...

Page 23: ...e module 1 Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle 1 2 Connect the optical drive data cable and power cable to the connectors on the optical drive 2 3 Demontering og montering 23 ...

Page 24: ...3 Lower the hard drive and optical drive module so that it is placed in its slot 1 4 Slide the release tab to lock the module 2 24 Demontering og montering ...

Page 25: ...5 Route the hard drive data and power cables through the HDD ODD release tab 6 Route the optical drive data cable and power cable through the retention clips Demontering og montering 25 ...

Page 26: ... computer optisk stasjon Removing the optical drive 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel 3 To remove the optical drive a Disconnect the hard drive data cable and power cable from the connectors on the hard drive 1 2 26 Demontering og montering ...

Page 27: ...b Slide the release tab to unlock the hard drive and optical module 1 c Lift the hard drive and optical module 2 Demontering og montering 27 ...

Page 28: ...isconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive 1 2 and lower the hard drive and optical module until it is seated 28 Demontering og montering ...

Page 29: ...e Push the release latch on the optical drive 1 and pull the optical drive out from the system 3 Demontering og montering 29 ...

Page 30: ...Installing the optical drive 1 Slide the optical drive into its slot in the system 1 2 Slide the release tab to unlock the hard drive and optical drive module 2 30 Demontering og montering ...

Page 31: ...3 Lift the hard drive and optical module 1 connect the optical drive data cable and power cable to the connectors on the optical drive 2 3 Demontering og montering 31 ...

Page 32: ...4 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive 1 2 32 Demontering og montering ...

Page 33: ...5 Slide the release tab to lock the module 2 Demontering og montering 33 ...

Page 34: ...the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module 3 To remove the memory module a Pry open the retention tabs from both sides to lift the memory module from the connector 1 b Remove the memory module from the system board 2 34 Demontering og montering ...

Page 35: ... notch on the memory module with the tab on the memory module connector 2 Insert the memory module into the memory module socket 1 3 Press the memory module until the memory module retention tabs click into place 2 Demontering og montering 35 ...

Page 36: ... duct 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module 3 To remove the heat sink bracket a Pull both the release tabs simultaneously to remove the plastic duct that secures the heat sink assembly 1 b Lift the plastic duct away from the heat sink assembly 2 36 Demontering og montering ...

Page 37: ...g heat sink duct 1 To install the heat sink duct a Align the plastic duct over the heat sink assembly 1 b Pull the release tabs and push the plastic bracket until it clicks in place 2 Demontering og montering 37 ...

Page 38: ...our computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct 3 To remove the heat sink fan a Disconnect the heat sink fan cable from the system board 1 b Loosen the screws 4 that secure the heat sink fan to the heat sink 2 c Lift the heat sink away from the system 3 NOTE Loosen the screws in a sequential order 1 2 3 4 as mentioned on th...

Page 39: ...ink 1 2 Tighten the screws 4 to secure the heat sink fan over the heat sink 2 NOTE Tighten the screws in a sequential order 1 2 3 4 as mentioned on the system board 3 Connect the heat sink fan cable to the connector on the system board 3 Demontering og montering 39 ...

Page 40: ...n Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct f Heat sink fan 3 To remove the heat sink a Loosen the captive screws 4 that secure the heat sink to the system board 1 NOTE Remove the screw in the sequential order 1 2 3 4 as printed on the system board b Lift the heat sink away from the computer 2 4...

Page 41: ... and align the screws of the heat sink with the holders on the system board 1 2 Tighten the captive screws to secure the heat sink to the system board 2 Replace the screw in the sequential order 1 2 3 4 as printed on the system board Demontering og montering 41 ...

Page 42: ...ing intrusion switch 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct f Heat sink fan 3 To remove the intrusion switch a Disconnect the intrusion switch cable from the connector on the system board 1 b Slide the intrusion switch and lift it away from the system chassis 2 42 De...

Page 43: ...Installing the intrusion switch 1 Insert the intrusion switch into the slot on the chassis 1 2 Connect the intrusion switch cable to the system board 2 Demontering og montering 43 ...

Page 44: ...ømbryter Removing power switch 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module 3 To remove the power switch a Disconnect the power switch cable from the system board 1 b Press the power switch retention tabs and pull the power switch out from the system 2 3 44 Demontering og montering ...

Page 45: ... power switch 1 Align and slide the power switch module into the slot on the chassis until it clicks into place 1 2 2 Connect the power switch cable to the connector on the system board 3 Demontering og montering 45 ...

Page 46: ...Removing processor 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct f Heat sink fan 3 To remove the processor a Release the socket lever by pushing the lever down and out from under the tab on the processor shield 1 46 Demontering og montering ...

Page 47: ...et 3 Installing the processor 1 Place the processor on the socket such that the slots on the processor align with the socket keys 1 2 Close the processor shield by sliding it under the retention screw 2 3 Lower the socket lever and push it under the tab to lock it 3 Demontering og montering 47 ...

Page 48: ...t bezel f Side cover 5 Follow the procedure in After working inside your computer M 2 PCIe SSD Removing the M 2 PCIe SSD NOTE The instructions are applicable to M 2 SATA SSD also 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel 48 Demontering og montering ...

Page 49: ...SSD to the system board 1 b Lift and pull out the PCIe SSD from its connector on the system board 2 Installing the M 2 PCIe SSD NOTE The instructions are applicable to M 2 SATA SSD also 1 Place the SSD thermal pad into the slot on the system board 1 2 Insert the M 2 PCIe SSD to the connector on the system board 2 Demontering og montering 49 ...

Page 50: ...he procedure in After working inside your computer Strømforsyningsenhet Removing power supply unit or PSU 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct 50 Demontering og montering ...

Page 51: ...retention clips on the chassis 2 3 c Disconnect the system power cable from the connector on the system board 4 4 To remove the PSU a Remove the screws 3 that secure the PSU to the system 1 b Press the blue release tab at the rear end of the PSU unit 2 c Slide the PSU and lift it away from the system 3 Demontering og montering 51 ...

Page 52: ...wer supply unit or PSU 1 Insert the PSU in the chassis and slide it towards the back of the system to secure it 1 2 2 Replace the screws to secure the PSU to the rear chassis of the system 3 52 Demontering og montering ...

Page 53: ...the power cable to the connector on the system board 1 4 Route the CPU power cable through the retention clips 2 3 5 Connect the CPU power cable to the connector on the system board 4 Demontering og montering 53 ...

Page 54: ...g inside your computer Høyttaler Removing speaker 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct f Heat sink fan g PSU 3 To remove the speaker a Disconnect the speaker cable from the connector on the system board 1 54 Demontering og montering ...

Page 55: ...out from the system chassis 3 Installing the speaker 1 Insert the speaker into the slot on the system chassis and press it until it clicks into place 1 2 2 Connect the speaker cable to the connector on the system board 3 Demontering og montering 55 ...

Page 56: ... 4 Follow the procedure in After working inside your computer Hovedkort Removing system board 1 Follow the procedure in Before working inside your computer 2 Remove the a Side cover b Front bezel c HDD assembly d Hard drive and optical drive module e Heat sink duct f Heat sink fan g Heat sink h Processor 56 Demontering og montering ...

Page 57: ...stem 2 c Disconnect the hard drive data cable 3 optical drive data cable 4 and power cable 5 from the connectors on the system board 4 Disconnect the following cables from the connectors on the system board a Intrusion switch 1 b CPU power 2 c Power cable 3 d Power switch 4 5 Unroute the PSU cables from the retention clips 5 Demontering og montering 57 ...

Page 58: ...rom the system board a Remove the screws 5 that secure the system board to the chassis 1 b Remove the standoff single 6 32 screw 2 and single M3x5 screw that secures the system board to the system 3 58 Demontering og montering ...

Page 59: ...7 To remove the system board a Lift and slide the system board away from the system 1 2 Demontering og montering 59 ...

Page 60: ...rds the back of the system 2 Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis and the screw holes on the system board align with the standoffs on the system chassis 1 2 60 Demontering og montering ...

Page 61: ...3 Replace the single 6 32 screw single M3x5 screw and screws 5 that secure the system board to the system 1 2 Demontering og montering 61 ...

Page 62: ...the system board a Power switch 2 b Power cable 3 c CPU power 4 d Intrusion switch 5 6 Connect the power cable optical drive data cable and hard drive data cable 1 2 3 7 Insert the hook on the I O panel into the slot on the chassis and rotate to close the I O panel 4 8 Replace the screw to secure the I O panel to the chassis 5 62 Demontering og montering ...

Page 63: ...ry module c Processor d Heat sink e Heat sink fan f Heat sink duct g Hard drive and optical drive module h HDD assembly i Front bezel j Side cover 10 Follow the procedure in After working inside your computer Demontering og montering 63 ...

Page 64: ...ver diagnostisk oppstart ved å bruke en metodene ovenfor 2 Trykk på opp ned pilen på oppstartsmenyen én gang for å navigere til ePSA eller diagnostikk og trykk på Enter tasten for å starte Fn PWR blinker når diagnostikkoppstart er valgt på skjermen og starter ePSA diagnostikk direkte 3 På oppstartsmenyne må du velge alternativet Diagnostics diagnostikk 4 Trykk på pilen nederst i høyre hjørne for å...

Page 65: ... feilplassert Sett inn minnemodulene på nytt og bytt dem ut om nødvendig DISK C FAILED INITIALIZATION Initialisering av harddisken mislyktes Kjør harddisktestene i Dell Diagnostics Dell diagnostikk DRIVE NOT READY Operasjonen krever at det er en harddisk i sporet før den kan fortsette Installer en harddisk i harddisksporet ERROR READING PCMCIA CARD Datamaskinen kan ikke identifisere ExpressCard Se...

Page 66: ...tamaskinen på nytt Prøv en annen stasjon hvis problemet ikke kan løses Kjør Hard Disk Drive Harddiskstasjon testene i Dell Diagnostics Dell diagnostikk INSERT BOOTABLE MEDIA Operativsystemet prøver å starte opp til ikke oppstartbare medier for eksempel en optisk stasjon Sett inn oppstartbare medier INVALID CONFIGURATION INFORMATION PLEASE RUN SYSTEM SETUP PROGRAM Informasjonen for systemkonfiguras...

Page 67: ...EMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN Det er for mange åpne programmer Lukk alle vinduer og åpne programmet du ønsker å bruke OPERATING SYSTEM NOT FOUND Reinstaller operativsystemet Hvis du ikke kan løse problemet ta kontakt med Dell OPTIONAL ROM BAD CHECKSUM Feil med alternativ ROM Kontakt Dell SECTOR NOT FOUND Operativsystemet finner ikke en sektor på harddisken Det kan være en øde...

Page 68: ... den samme feilen CMOS checksum error RTC er tilbakestilt BIOS oppsettstandard er lastet inn CPU fan failure CPU viften er defekt System fan failure Systemviften er defekt Hard disk drive failure Mulig svikt på harddisken under POST Keyboard failure Feil med tastatur eller løs kabel Feil med tastaturet eller løs kabel Hvis problemet ikke blir løst av å sette inn kabelen på nytt må tastaturet skift...

Page 69: ...gjengeligheten varierer etter land og produkt Det kan hende at enkelte tjenester ikke er tilgjengelige i ditt område For å kontakte Dell for spørsmål om salg teknisk støtte eller kundeservice 1 Gå til Dell com support 2 Velg din støttekategori 3 Kontroller at land eller område stemmer i nedtrekksmenyen Choose A Country Region Velg et land område nederst på siden 4 Velg ønsket tjenestetype eller ku...

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