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Dell Colour Laser Printer 3110cn, Owner'S Manual

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3.

Insert all media face down and top edge first into the multipurpose feeder.

 

NOTE: 

Do not force the print media.

4.

Slide both width guides until they rest lightly against the edge of the print media stack.

 

NOTE: 

Be careful not to bend the print media.

5.

Make sure the size and type settings for the multipurpose feeder are set to the correct value 

for the print media you have loaded.

6.

Select print media source, size, and type in your software program and select the print media 

size and type on the printer operator panel.

For tips on recommended print media, solving printing problems, and clearing jams, see the 

User’s 

Guide

.

Summary of Contents for Colour Laser Printer 3110cn

Page 1: ...Color Laser Printer 3110cn Owner s Manual Look Inside For Print Media Guidelines Loading Paper Setting Up for Local and Network Printing Installing Printer Driver Using Your Printer Maintenance Contacting Dell ...

Page 2: ... Puerto Rico 866 851 1760 Colombia 01800 9 155676 Qatar Contact your distributor Czech Republic 420 225 372 711 Russia Contact your distributor Denmark 3287 5215 Saudi Arabia Contact your distributor Egypt Contact your distributor Singapore 1800 394 7425 Finland 09 2533 1411 South Africa 0860 102 591 France 825387247 Spain 902 120 385 Germany 0800 2873355 Sweden 08 587 705 81 Ireland 1850 707 407 ...

Page 3: ... 1 Operator panel 9 Optional Duplexer 2 Front cover 10 Power cable connector 3 Standard 250 sheet tray 11 USB port 4 Optional 550 sheet feeder 12 Parallel port 5 Multipurpose feeder 13 Optional wireless printer adapter 6 Side button 14 Ethernet port 7 Belt unit 15 Power switch 8 Center output tray 5 7 15 10 14 6 8 1 3 2 11 12 4 9 13 ...

Page 4: ...Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group in the United States and other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than it...

Page 5: ...d Paper 15 Transparencies 15 Selecting Transparencies 16 Envelopes 16 Labels 17 Storing Print Media 18 Identifying Print Media Sources and Specifications 18 Print Media Sizes and Support 18 Print Media Supported 19 Setup Paper Type 20 2 Loading Paper 21 Loading the Standard 250 Sheet Tray 21 Loading the Multipurpose Feeder 24 Loading Envelopes 26 3 Setting Up for Local Printing 27 Installing Print...

Page 6: ...s Setting through Dell Printer Configuration Web Tool Advanced setup 44 5 Installing the PPD File on Macintosh Computers 51 Installing the PPD File 51 Adding a Printer on Mac OS X 10 4 2 or Later Version s 51 Adding a Printer on Mac OS X 10 3 or Earlier Version s 53 Configure Settings 54 6 Using Your Printer 57 Changing Printer Settings 57 Resetting Defaults 58 Setting of Panel Lock 58 Adjusting t...

Page 7: ...in the Tray 71 Removing the Used Separator Roller Inside the Printer 73 Installing the New Separator Roller Inside the Printer 76 Replacing the Belt Unit 77 Removing the Used Belt Unit 77 Installing a New Belt Unit 79 8 Appendix 81 Technical Assistance 81 Automated Order Status Service 82 Contacting Dell 82 U S Terms and Conditions of Sale 100 Limited Warranties and Return Policy 102 Limited Warra...

Page 8: ...port Regulations 116 Dell Software License Agreement 116 Limited Warranty 116 Open Source Software 117 U S Government Restricted Rights 117 General 117 Recycling Information 118 Waste Electrical and Electronic Equipment WEEE Directive 118 Regulatory Notices 121 FCC Notices U S Only 121 FCC Class B 121 Industry Canada Canada Only 122 Industry Canada Canada uniquement 123 CE Notice European Union 12...

Page 9: ... to avoid the possibility of harmful emissions CAUTION If your product is not marked with this symbol it must be connected to an electrical outlet that is properly grounded The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This pro...

Page 10: ...10 ...

Page 11: ...l Trays and Loading the Multipurpose Feeder for detailed loading instructions Paper Characteristics The following paper characteristics affect print quality and reliability Dell recommends that you follow these guidelines when evaluating new paper stock Weight The tray automatically feeds paper weights from 60 to 216 g m2 16 to 60 lb bond grain long The multipurpose feeder automatically feeds pape...

Page 12: ...ibers such as cotton possess characteristics that can result in degraded paper handling Recommended Paper To ensure the best print quality and feed reliability use 75 g m2 20 lb xerographic paper Business papers designed for general business use also provide acceptable print quality Only use paper able to withstand high temperatures without discoloring bleeding or releasing hazardous emissions The...

Page 13: ...vent jams and ensures trouble free printing To help avoid jams or poor print quality Always use new undamaged paper Before loading the paper identify the recommended print side of the paper This information is usually indicated on the paper package Do not use paper that you have cut or trimmed yourself Do not mix print media sizes weights or types in the same source This may result in a paper jam ...

Page 14: ...thout melting or releasing hazardous emissions Use inks that are not affected by the resin in toner or the silicone in the fuser Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier Printing on Letterhead Check with the manufacturer or vendor to determine whether the preprinted letterhead you have selected is a...

Page 15: ...standard paper Your printer may require more frequent cleaning and feed reliability may not be as good as standard paper Weight guidelines for pre punched paper are the same as non punched paper Transparencies You can load up to 75 sheets of transparencies in the multipurpose feeder for a single print job Before buying large quantities of any print media Dell recommends trying a sample first When ...

Page 16: ...a single print job Depending on the type of envelope and how they have been stored loading a large quantity of envelopes within the maximum range may not feed into the printer If this happens reduce the number of envelopes in the stack Depending on the choice of envelopes it is possible to expect variable levels of light wrinkling Before buying large quantities of any print media Dell recommends t...

Page 17: ...Your printer can print on many labels designed for use with laser printers Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 205 C 401 F and pressure of 25 pounds per square inch psi Before buying large quantities of any print media Dell recommends trying a sample first When printing on labels Set the paper type to Label in the Tray Settings Set the ...

Page 18: ... following guidelines help avoid media feeding problems and uneven print quality For best results store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than directly on the floor If you store individual packages of print media out of the original carton make sure they rest on a f...

Page 19: ...Media Supported COM 10 Envelope Y N N N Monarch Y N N N C5 Y N N N DL Y N N N Yokei size2 Y N N N Yokei size3 Y N N N Yokei size4 Y N N N Yochokei size3 Y N N N Chokei size3 Y N N N Japanese Post Card Y N N N User specified print size Y 1 Y 2 Y 2 Y 3 Multipurpose feeder Standard 250 sheet tray Optional 550 sheet feeder Optional duplexer Plain Paper 60 80 gsm Y Y Y Y Plain Paper Side2 60 80 gsm Y N...

Page 20: ...N N N Recycled Y Y Y Y Paper type Weight gsm Remarks Plain Paper 60 80 Plain Thick Paper 81 105 Covers 106 163 Covers Thick 164 216 JPN Coated 95 105 BJP Bubble Jet Printer paper cannot be used Coated 106 163 BJP Bubble Jet Printer paper cannot be used Coated Thick 164 216 BJP Bubble Jet Printer paper cannot be used Transparency BJP Bubble Jet Printer paper cannot be used Label BJP Bubble Jet Prin...

Page 21: ...jobs in the standard 250 sheet tray 1 Pull the 250 sheet tray out of the printer until it stops Hold the tray with both hands lift the front slightly and remove it from the printer 2 Slide the width guides to the edge of the tray The width guides should be fully extended NOTE For Letter paper push the lever to the 8 5 position ...

Page 22: ...f the tray 4 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 5 Place the print media into the tray with the recommended print side face up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams 6 Adjust the width guides until they rest lightly against the edges of the stack ...

Page 23: ...ide and sliding it until it rests lightly against the edge of the stack of paper 7 Insert the tray into the printer and push until it stops 8 Select the paper type from the operator panel if any print media other than plain print media is loaded If a user specified print media is loaded you must specify the paper size setting by using the operator panel ...

Page 24: ...plain paper the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies 1 Gently pull open the multipurpose feeder cover 2 Slide the width guides to the edge of the tray The width guides should be fully extended ...

Page 25: ...ack NOTE Be careful not to bend the print media 5 Make sure the size and type settings for the multipurpose feeder are set to the correct value for the print media you have loaded 6 Select print media source size and type in your software program and select the print media size and type on the printer operator panel For tips on recommended print media solving printing problems and clearing jams se...

Page 26: ...he envelopes with the flaps completely closed NOTICE Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and damage to the printer After loading envelopes make sure the size and type setting for the multipurpose feeder is set to the correct value for the print media you have loaded Select print media source size and type in your software program and sel...

Page 27: ... Cancel 3 Insert the drivers and utilities CD into your computer to launch the installation software NOTE If the CD does not automatically launch click Start Run and then type D setup exe where D is the drive letter of your CD and then click OK 4 Select Personal Installation and then click Next 5 Click Install 6 When the Found New Hardware Wizard dialog box appears follow the on screen instruction...

Page 28: ...the printer s options under Printer Configuration Then click Next 5 Select either Typical Installation or Custom Installation from the installation wizard and then click Install If you select Custom Installation you can select the specific software you want to install 6 The Adobe License Agreement appears click to accept the agreement and then click Install 7 Click Finish to exit the wizard when t...

Page 29: ...ot view your networked printer s when you run the Dell printer installation software To prevent this situation disable the Windows XP firewall before you install the Dell printer software To disable or enable your XP firewall perform the following steps NOTICE Dell recommends that you enable your Windows XP firewall after you install the printer software Enabling the Windows XP firewall after you ...

Page 30: ...lation on Windows XP Home Edition is not supported b Enter the computer name user ID and password Then click Add c Click Next 5 Select the printer you want to install from the printer list and then click Next If the target printer is not displayed on the list click Update to refresh the list or click Add Printer to add a printer to the list manually You may specify the IP address and port name at ...

Page 31: ...evel and when it is time to order replacement consumables just click the Dell supplies link right from your Web browser NOTE The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server To launch the Dell Printer Configuration Web Tool type the network printer IP address in your Web browser and the printer configuration appears on th...

Page 32: ...nter following the steps on the Reset Wireless Setting screen 6 In the list on the Select Printer screen check the check box of the target printer that you are making wireless setting for and then click Next On the Enter Wireless Network Settings screen set each wireless setting item and then click Next When you select the Fixed IP option button for IP address assignment click Settings and enter t...

Page 33: ... CD into your computer 2 The Drivers and Utilities CD should launch the installation software automatically If the CD does not automatically launch click Start Run type D Setup exe where D is the drive letter of your CD and then click OK 3 Select the Network Installation option button and then click Next 4 Select the Configure Wireless Printer using a USB connection Recommended option button and t...

Page 34: ... I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen the Adobe Systems Inc License Agreement screen appears Select the I accept the terms of the license agreement option button and then click Install 13 On the Congratulations screen click Finish to complete the installation A test page wi...

Page 35: ...reless network settings is checked NOTE Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later e Click the Advanced button f Select Computer to Computer ad hoc networks only and close the Advanced dialog box g Click the Add button to display Wireless network properties h Under the Association tab enter the following information and click OK...

Page 36: ...K to close the Property dialog box 11 On the Setting Ready Printer screen verify that the correct IP address is assigned to the printer to which the wireless setting is set and then click Install 12 If you select the I am setting up this printer on server check box on the Select Printer screen and also select the PostScript Driver check box on the Enter Printer Settings screen the Adobe Systems In...

Page 37: ...dell_device Network Authentication Open Data encryption Disabled Ad hoc network checked i Click the Move up button to move the newly added SSID to the top of the list j Click OK to close the Property dialog box 6 On the Enter Wireless Network Settings screen set each wireless setting item and then click Next 7 When you select the Fixed IP option button for IP address assignment click Settings and ...

Page 38: ...o select the PostScript Driver check box on the Enter Printer Settings screen the Adobe Systems Inc License Agreement screen appears Select the I accept the terms of the license agreement option button and then click Install 13 On the Congratulations screen click Finish to complete the installation A test page will be printed with the installed printer by clicking the Print Test Page button Use th...

Page 39: ...ick the Move up button to move the newly added SSID to the top of the list j Click OK to close the Property dialog box NOTE When your operating system is earlier than Windows 2000 create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer 2 Check the IP address assigned by AutoIP on the printer e g 168 254 1 1 3 Check that the IP address on y...

Page 40: ...rk Connection and select Properties c Select the Wireless Networks tab d Make sure the check box for Use Windows to configure my wireless network settings is checked NOTE Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later e Click the Advanced button f Select Computer to Computer ad hoc networks only and close the Advanced dialog box g C...

Page 41: ...point Infrastructure networks only and close the Advanced dialog box f Select the setting that you send to the printer in the list in Preferred Network group g Click Move up to move the setting to the top of the list h Click OK to close the Property dialog box NOTE When your operating system is earlier than Windows 2000 create settings according to the manual of the wireless setting tool provided ...

Page 42: ... manual of the wireless setting tool provided by your wireless device manufacturer 2 Check the IP address assigned by AutoIP on the printer e g 168 254 1 1 3 Check that the IP address on your computer is assigned by DHCP 4 Open Dell Printer Configuration Web Tool using WEB browser e g http 168 254 1 1 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool 6 Reboot the prin...

Page 43: ...ke sure the check box for Use Windows to configure my wireless network settings is checked NOTE Be sure to write down the current wireless computer settings in steps d and f so that you can restore them later e Click the Advanced button f Select Computer to Computer ad hoc networks only and close the Advanced dialog box g Click the Add button to display Wireless network properties h Under the Asso...

Page 44: ...ucture mode is set to the printer Select Access point Infrastructure networks only and close the Advanced dialog box g Click Add to display Wireless network properties h Enter the setting that you send to printer and click OK i Click Move up to move the setting to the top of the list j Click OK to close the Property dialog box NOTE When your operating system is earlier than Windows 2000 create set...

Page 45: ...e manual of the wireless setting tool provided by your wireless device manufacturer 2 Set up the printer wireless adapter IP address a Reset the settings for the wireless adapter to the default i Press Menu on printer control panel ii Scroll down and select Admin Menu iii Scroll down and select Wireless net iv Scroll down and select Reset MPC v Restart the printer b Retrieve the wireless adapter I...

Page 46: ...tings button 4 Once printer wireless adapter is properly configured you may use the typical network printer installation method to complete driver installation 5 To communicate with printer you need to restore the previous wireless settings on your computer 6 Restore the previous wireless settings for your computer a Select Network Connections from Control Panel b Right click Wireless Network Conn...

Page 47: ...hoc networks only and close the Advanced dialog box g Click the Add button to display Wireless network properties h Under the Association tab enter the following information and click OK Network name SSID dell_device Network Authentication Open Data encryption Disabled Ad hoc network Checked i Click the Move up button to move the newly added SSID to the top of the list j Click OK to close the Prop...

Page 48: ...Web Tool a Click Print server setting on the left navigational bar b Click Print server setting tab c Click Wireless LAN sub tab d Change the SSID setting according to your access point SSID and change Network type to Infrastructure e Click the Restart printer to apply new settings button 7 Restore the previous wireless settings for your computer a Select Network Connections from Control Panel b R...

Page 49: ... the setting to the top of the list 8 Click OK to close the Property dialog box NOTE When your operating system is earlier than Windows 2000 create settings according to the manual of the wireless setting tool provided by your wireless device manufacturer ...

Page 50: ...50 Setting up Network Printing ...

Page 51: ...inistrator s name and password and then click OK 5 Read the Dell software license agreement and then click Continue 6 Click Agree 7 Select Easy Install and then click Install 8 Click Install 9 Click Quit Installation is complete 10 Go to the next section to continue Adding a Printer on Mac OS X 10 4 2 or Later Version s When Using a USB Connection 1 Turn on the printer 2 Connect the USB cable betw...

Page 52: ...n is selected for the Model Name If it is not selected select it NOTE When printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 3 Click Add When Using Bonjour NOTE A multi protocol card must be installed and the IP addresses for the Macintosh computer and the printer must have the same segment to use Bonjour 1 Turn on the printer 2 Connect the LAN...

Page 53: ... is automatically created Make sure to delete it 4 Click Add When Using USB 1 Select USB from the menu and then select your printer from the list 2 For Mac OS X 10 2 8 select Dell from Printer Model For Mac OS X 10 3 or later your printer model is automatically selected for Printer Model 3 Click Add When Using AppleTalk NOTE A multi protocol card must be installed to use AppleTalk Refer to the Use...

Page 54: ...ected via the Rendezvous connection Then click Add NOTE When using Mac OS X 10 2 8 you can find Print Center in the Utilities folder in Applications 5 Specify the options to have been installed to the printer and then click Continue 6 Confirm that the printer is displayed on the Printer List dialog box Configure Settings All the optional accessories are verified as installed Mac OS X 10 3 or Later...

Page 55: ...e printer you want to use 3 Click Printers on the Print Center menu bar and select Show Info 4 Select Installable Options and select the options that have been installed on the printer then click Apply Changes NOTE When using AppleTalk the installable options settings are automatically set up You do not have to change the settings ...

Page 56: ...56 Installing the PPD File on Macintosh Computers ...

Page 57: ... factory defaults are restored To select a new value as a setting 1 Press Menu 2 Press or until the required menu appears and then press 3 Press or until the desired menu or menu item appears and then press If the selection is a menu the menu is opened and the first printer setting in the menu appears If the selection is a menu item the default setting for the menu item appears The current user de...

Page 58: ...g of Panel Lock in the User s Guide Adjusting the Language To display a different language on the operator panel 1 Press Menu 2 Press until Admin Menu appears and then press 3 Press until System Settings appears and then press 4 Press until Panel Language appears and then press 5 Press or until the desired language appears and then press Printing a Job To print a job from a Microsoft Windows appli...

Page 59: ... the printer you selected A list of print jobs appears in the printer window 4 Select the job you want to cancel 5 Press Delete on the keyboard Software Overview Use the Drivers and Utilities CD that came with your printer to install a combination of software programs depending on your operating system The following software programs can only operate on Windows They cannot operate on Macintosh UNI...

Page 60: ...ading User Setup Disk Creating Tool The User Setup Disk Creating Tool program located in the MakeDisk folder of the Utilities folder on the Drivers and Utilities CD and the printer drivers located on the Drivers and Utilities CD are used to create driver installation packages that contain custom driver settings A driver installation package can contain a group of saved printer driver settings and ...

Page 61: ...ble only through Dell You can order more toner online at http www dell com supplies or by phone To order by phone see Order Printer Supplies on page 2 Dell recommends Dell print cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell CAUTION Never throw used print cartridges into a fire The residual toner...

Page 62: ...artridge which color matches the color of the handles on the printer cartridge to be replaced and shake it 5 or 6 times to distribute the toner evenly 2 Remove the print cartridge from its packaging NOTE To protect the drum against bright light do not remove the orange protective cover of the print cartridge before the cartridge is inserted into its slot in the printer ...

Page 63: ...ing the tab on the end of the print cartridge NOTE Pull the seal out straight Pulling the seal diagonally may tear it 4 Grasp both handles of the print cartridge with the label facing up and slide the cartridge into the same color slot Make sure the cartridge is fully inserted ...

Page 64: ...64 Maintenance 5 Remove the orange protective cover of the installed print cartridge and discard 6 Close the front cover ...

Page 65: ...ce fusers see Print Cartridge and Printer Life in User s Guide NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front cover Dell fuser are available only through Dell To order by phone see Order Printer Supplies on page 2 Dell recommends Dell fuser for your printer Dell does not provide warranty coverage for problems caused by using ...

Page 66: ...te gate to its upright position 4 Release the levers at both ends of the fuser 5 Hold both sides of the installed fuser pull it towards the front of the printer to release the connection on the right side then lift upward to remove ...

Page 67: ... a new fuser and hold both sides of the fuser with both hands 2 With the connector of the fuser toward the slot push the connector into the slot firmly NOTE Make sure the fuser connector is firmly seated 3 Lock both levers at the ends of the fuser ...

Page 68: ...68 Maintenance 4 Lower the chute gate to its horizontal position 5 Close the front cover ...

Page 69: ...nd follow the CAUTION Safety Instructions on page 9 NOTE For information on when to replace rollers see Print Cartridge and Printer Life in User s Guide Dell separator rollers are available only through Dell To order by phone see Order Printer Supplies on page 2 Dell recommends Dell separator rollers for your printer Dell does not provide warranty coverage for problems caused by using accessories ...

Page 70: ...70 Maintenance 2 Push back the handles on each side of the separator roller cover as shown in the following illustration and open the cover 3 Turn the separator roller until the roller hook can be seen ...

Page 71: ... Pull the separator roller hook out of the groove in the axle and then slide the separator roller to the right Installing the New Separator Roller in the Tray 1 Align the hole of the new separator roller with the axle ...

Page 72: ... Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook re seats into the groove on the axle 3 Close the separator roller cover until both sides click into place ...

Page 73: ...to the tray and replace it into the printer Removing the Used Separator Roller Inside the Printer 1 Pull the tray out of the printer until it stops Hold the tray with both hands lift the front slightly and remove it from the printer ...

Page 74: ...ler hook can be seen NOTE The roller is located approximately 165 mm 6 5 in inside the machine as measured from the face of the paper tray opening 3 Pull the separator roller hook out of the groove on the axle and then slide the separator roller to the left ...

Page 75: ...Maintenance 75 4 Repeat steps 2 and 3 to remove the other separator roller from the inside of the printer ...

Page 76: ...rator Roller Inside the Printer 1 Align the hole of the new separator roller with the axle 2 Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook re seats into the groove on the axle ...

Page 77: ...thin 5 minutes If the front cover remains open for more than 5 minutes print quality may deteriorate NOTE For information on when to replace belt units see Print Cartridge and Printer Life in User s Guide Dell belt units are available only through Dell To order by phone see Order Printer Supplies on page 2 Dell recommends Dell belt units for your printer Dell does not provide warranty coverage for...

Page 78: ...ont cover 3 Pull up on the belt release levers and rotate the belt unit up as shown in the illustration CAUTION Do not touch the inside of the printer Some parts may be hot Allow time for the printer to cool before attempting to remove parts in this area ...

Page 79: ... comes out of the groove Then shift the belt unit to the right and remove the unit from the printer Installing a New Belt Unit 1 Unpack a new belt unit 2 Insert the left peg into the corresponding left side belt unit hole then align the right peg with the groove and then push down on the right side of the belt unit to seat into place ...

Page 80: ...80 Maintenance 3 Close the belt unit by pulling it down until it clicks 4 Remove the film cover from the installed belt unit and discard 5 Close the front cover ...

Page 81: ...ll technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures When calling Dell use your Express Service Code to help expedite the routing of your call to the proper support personnel The Express Service Code is located on the printer as shown below ...

Page 82: ...ate and report on your order See Contacting Dell on page 82 for the telephone number to call for your region Contacting Dell To contact Dell electronically you can access the following websites www dell com support dell com technical support For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for ...

Page 83: ...ontactus General Support 13DELL 133355 Austria Vienna International Access Code 900 Country Code 43 City Code 1 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales 0820 240 530 00 Home Small Business Fax 0820 240 530 49 Home Small Business Customer Care 0820 240 530 14 Preferred Accounts Corporate Customer Care 0820 240 530 16 Support for XPS portabl...

Page 84: ... toll free 800 10 0238 Brazil International Access Code 00 Country Code 55 City Code 51 Website www dell com br Customer Support Hardware and Warranty Support 0800 90 3355 Hardware and Warranty Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Country Code 673 Hardware and Warranty Support Penang Malaysia...

Page 85: ...toll free 1 800 906 3355 Hardware Warranty Support med large bus government toll free 1 800 387 5757 Hardware Warranty Support printers projectors televisions handhelds digital jukebox and wireless 1 877 335 5767 Sales Home Sales Small Business toll free 1 800 387 5752 Sales med large bus government toll free 1 800 387 5755 Spare Parts Sales Extended Service Sales 1 866 440 3355 Cayman Islands Gen...

Page 86: ...Small Business toll free 800 858 2222 Preferred Accounts Division toll free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corpor...

Page 87: ...iness Customer Care 3287 5505 Switchboard Relational 3287 1200 Switchboard Fax Relational 3287 1201 Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki Internati...

Page 88: ...rd 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Hardware and Warranty Support for XPS portable computers only 06103 766 7222 Hardware and Warranty Support for all other Dell computers 06103 766 7200 Home Small Business Customer Care 0180 5 2...

Page 89: ...y Support Dimension and Inspiron 2969 3188 Hardware and Warranty Support OptiPlex Latitude and Dell Precision 2969 3191 Hardware and Warranty Support PowerApp PowerEdge PowerConnect and PowerVault 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 India E mail india_su...

Page 90: ...are dial within U K only 0870 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax Sales Fax 01 204 0103 Switchboard 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com Home and Small Business Hardware and Warranty Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 ...

Page 91: ...d Warranty Support PDAs projectors printers routers toll free 0120 981 690 Hardware And Warranty Support outside of Japan PDAs projectors printers routers 81 44 556 3468 Faxbox Service 044 556 3490 24 Hour Automated Order Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large C...

Page 92: ...in Texas U S A 512 728 3883 Sales Austin Texas U S A 512 728 4397 SalesFax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxembourg International Access Code 00 Country Code 352 Website support euro dell com Support 342 08 08 075 Home Small Business Sales 32 0 2 713 15 96 Corporate Sales 26 25 77 81 Customer Care 32 0 2 481 91 19 Fax 26 25 77 82 Macao Country Code 853 Hardware and Warranty Suppo...

Page 93: ...e 1800 881 306 option 6 Transaction Sales toll free 1 800 888 202 Corporate Sales toll free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Customer Hardware And Warranty Support 001 877 384 8979 or 001 877 269 3383 Sales 50 81 8800 or 01 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 86...

Page 94: ... 674 47 50 New Zealand International Access Code 00 Country Code 64 Website support ap dell com E mail support ap dell com contactus General Support 0800 441 567 Nicaragua General Support 001 800 220 1006 Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com Hardware and Warranty Support for XPS portable computers only 815 35 043 Hardware and Warranty Support fo...

Page 95: ...ree 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code 65 Website support ap dell com Hardware and Warranty Support Dimension Inspiron and Electronics and Accessories toll free 1800 394 7430 Hardware and Warranty Support OptiPlex Latitude and Dell Precision toll...

Page 96: ...les 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Countries Hardware and Warranty Support Customer Service and Sales Penang Malaysia 604 633 4810 Spain Madrid International Access Code 00 Country Code 34 City Code 91 Website support euro dell com Home and Small Business Hardware and Warranty Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switch...

Page 97: ...dware and Warranty Support Home and Small Business for all other Dell products 0844 811 411 Hardware and Warranty Support Corporate 0844 822 844 Customer Care Home and Small Business 0848 802 202 Customer Care Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Website support ap dell com E mail ap_support dell com Hardware and W...

Page 98: ...direct_support dell com Hardware and Warranty Support Corporate Preferred Accounts PAD 1000 employees 0870 908 0500 Hardware and Warranty Support for XPS portable computers only 0870 366 4180 Hardware and Warranty Support direct and general for all other products 0870 908 0800 Global Accounts Customer Care 01344 373 727 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01...

Page 99: ...vice and Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Printers and Projectors Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outle...

Page 100: ...the date of the invoice Payment terms are within Dell s sole discretion and unless otherwise agreed to by Dell payment must be made at the time of purchase Payment for Product may be made by credit card wire transfer or some other prearranged payment method Dell may invoice parts of an order separately Your order is subject to cancellation by Dell at Dell s sole discretion Unless you and Dell have...

Page 101: ...ssible Parts used in repairing or servicing Product may be new equivalent to new or reconditioned 8 Service and Support Service offerings may vary from Product to Product If you purchase optional services and support from Dell Dell and or your third party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at http w...

Page 102: ...s advertising or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM NAF under its Code of Procedure then in effect available via the Internet at http www arb forum com or via telephone at 1 800 474 2371 The arbitration will be limited solely to the dispute or controversy between customer and Dell NEITHER CUSTOMER NOR...

Page 103: ...KING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABI...

Page 104: ... prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or...

Page 105: ...ased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell s...

Page 106: ...olume purchase agreement or any non Dell customized hardware and or software product s may not be returned at any time Restocking Fees Unless the product is defective or the return is a direct result of a Dell error a restocking fee of 15 may be charged on hardware accessories peripherals parts and unopened software still in its their sealed package How to Return To return products you must contac...

Page 107: ...hich Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANT...

Page 108: ... all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished Web Support http support dell com su...

Page 109: ...paid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service contract is with Dell service will be provided to you under the te...

Page 110: ... as new condition and all of the manuals diskette s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment ...

Page 111: ...S AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE FOR THE PRODUCT FOR U S CUSTOMERS ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRAN...

Page 112: ...al purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation...

Page 113: ...F Skjema A bokmål side 1 av 2 Dette skema er alene anvendeligt for norske konsumenter Angreskjema For Norske Forbrukere Dette skjemaet er obligatorisk i følge forskrift om angreskjema av 27 februar 2001 fastsatt av Barne og familiedepartementet med hjemmel i lov 21 12 2000 nr 105 om opplysningsplikt og angrerett mv ved fjernsalg og salg utenfor fast utsalgssted angrerettloven 10 Skal brukes ved fj...

Page 114: ...kt ordre bestilling nr Indsæt fra ordrebekreftelse om vare r indsæt fra ordrebekreftelse Ordrebekreftelse er vedlagt dette skjemaet Avtalen ble inngått Indsæt____________ dato Skjemaet er levert sendt ved levering dato Fylles ut av forbrukeren OBS Skjemaet skal ikke sendes til Barne og familiedepartementet Skjemaet er mottatt ____________________ dato Jeg benytter meg av angreretten Navn _________...

Page 115: ...orbruker kan du kontakte Forbrukerrådet på tlf 815 58 200 Internettadresse http www forbrukerportalen no Skjemaet kan kopieres 9 Opplysningsplikt ved avtaleinngåelse I forbindelse med inngåelse av en avtale skal forbrukeren motta følgende opplysninger lesbart og lagret på papir eller annet varig medium som forbrukeren råder over a opplysningene som nevnt i 7 første ledd bokstav a f b vilkårene og ...

Page 116: ... you have a separate license for each computer to which the Software is distributed You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have If the number of users of Software installed on a network server will exceed the number of licenses you must purchase additional licenses until the number of licenses equa...

Page 117: ...t IS PROVIDED AS IS WITHOUT ANY EXPRESSED OR IMPLIED WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED warranty of MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL DELL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTUTUTE GOODS OR SERVICES LOSS OF...

Page 118: ...nmentally sound manner Potential methods include reuse of parts or whole products and recycling of products components and or materials For specific information on Dell s worldwide recycling programs see www dell com recyclingworldwide Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste...

Page 119: ...Appendix 119 ...

Page 120: ...120 Appendix ...

Page 121: ...stions For additional regulatory information see the owner s manual or user s guide for your computer Dell products are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to the following harmonized definitions Class A is typically for business or industrial environments Class B products may also be utiliz...

Page 122: ...u are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the system with respect to the receiver Move the system away from the receiver Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio telev...

Page 123: ...compliance with 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive and amendments of the European Union European Union Class B This Dell device is classified for use in a typical Class B domestic environment A Declaration of Conformity in accordance with the preceding directives and standards has been made and is on file at Dell Inc Products Europe BV Limerick Ireland This Class B digital ap...

Page 124: ...124 Appendix ...

Page 125: ...Appendix 125 ...

Page 126: ...126 Appendix ...

Page 127: ...t up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Dell Exportador Dell Inc One Dell Way Round Rock TX 78682 Importador Dell México S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F Enviar a Dell México S A de C V al Cuidado de Kuehne Nagel de México S de R L Avenida Soles No 55 Col Peñon de ...

Page 128: ...fort between the EPA and manufacturers to reduce air pollution by promoting energy efficient products You can help reduce electricity usage and its side effects by turning off your product when it is not in use for extended periods of time particularly at night and on weekends ...

Page 129: ...nfigure settings on Macintosh 54 Contacting Dell 82 Covers 19 Covers Side2 19 Covers Thick 19 Covers Thick Side2 20 D Dell supplies management system 60 DL 19 Duplexer 3 E Envelope 16 20 Ethernet port 3 Executive 18 F Folio 18 Front cover 3 I Identifying print media 18 Identifying print paper 18 Installing PPD file 51 Printer drivers 27 Installing belt unit 79 Installing fuser 67 Installing print ...

Page 130: ...tch 3 PPD file 51 Print media 11 Source 14 Print side 14 Printer paper 11 Printing Menu settings page 29 Network setup page 29 Printing a job 58 Printing on letterhead 14 Printing status window 59 R Recommended paper 12 Removing belt unit 77 Removing fuser 65 Removing print cartridge 61 Removing separator roller 69 73 Replacing belt unit 77 Replacing fuser 65 Replacing print cartridge 61 Replacing...

Page 131: ...eptable paper 12 USB port 3 User setup disk creating tool 60 User specified print size 19 W warranty 102 When using AppleTalk 52 53 When using Bonjour 52 When using IP Printing 52 53 When using Rendezvous 54 When using USB 53 When using USB connection 51 Width guide 22 24 ...

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