Dell AC411 User Manual Download Page 13

 

 

 

 

 
Check if the main unit is placed in the packing 
Check if the two satellites (right and left satellite) are presented at the packing. 
Check if the RC remote is placed in the packing 
Check if the AUX IN cable is placed in the packing 
Check all packaging literatures are presented inside the package or not 

1. Main unit 

1pcs 

2. Left satellite 

1pcs 

3 Right satellite 

1pcs 

4.RC remote control 

1pcs 

5.Power adaptor   

1pcs 

6. AUX In cable 

1pcs 

7. literature document 

1pcs 

 
Look inside the packaging again. If any items missed please require form the retailer. 
 
- AC411 not function properly and no sound. 
Troubleshooting Guide: 
AC411 is in the power on with no LED on. 
 
1.

 

Once  the  adaptor  plugged  in,  observe  if  the  white  LED  on  the AC411  lights  up  after  pressing  the  power 
button. 

i.

 

If the LED is not lighted, check if the wall socket is faulted. Replace a known good wall socket. 

ii.

 

If the LED is not lighted, check if the adaptor had been plugged onto the AC411 or not 

iii.

 

If  no  light  is  observed  after  doing  the  above  two  steps  then  the  power  adaptor  is  defective,  please 
replace a good one. 

 
2.    Light is observed 
 
i. The AC411 dose not work properly in the AUX in mode 
 
you still have a function problem when play at Aux in mode, please check if the Aux in plug is plugged into the 
AUX  IN  Jack  rightly  and  make  sure  the  satellites  are  connected  rightly  and  AC411  is  at  Aux  in  mode,  the 
Bluetooth LED (blue LED) is off. 
   

ii. The AC411 does not work properly in Bluetooth mode

 

 
Please check if your Bluetooth device is in the Bluetooth mode 
Please Check if the AC411’s LED flashes quickly in Blue or not 
If all those are ok please restart the AC411 and pair it again 
Or else the AC411 is defective 
 

The AC411does not work properly - for Windows 7 and Windows 8 OS 
 
(1)The AC411 is NOT detected in the Devices and Printers List 
If AC411 does not show on the Device manager panel after paired. 
Please power off the AC411 then power on it again and make sure the AC411 is in the Bluetooth mode. Re- pair 
the AC411 with the computer again 
(2) The AC411 is present in Device Manager without errors 
The  AC411  is  present  in  the  Device  Manager  without  errors.  This  means  the  AC411  can  be  detected  by  the 
system. 
1. Check the function of the AC411 if it already works normally 

Summary of Contents for AC411

Page 1: ... Contents 1 Overview 2 How to Connect the Dell AC411 Speaker to the Dell computer 3 How to pair the Bluetooth code 4 Trouble shooting Dell AC411 Speaker 1 Overview 1 1 Product over view 1 2 Product Labels 1 3 Product Spec DELL AC411 Speaker 1 1 Product over view ...

Page 2: ...1 Main unit 1pcs 2 Left satellite 1pcs 3 Right satellite 1pcs 4 RC remote control 1pcs 5 Power adaptor 1pcs 6 AUX In cable 1pcs 7 literature document 1pcs ...

Page 3: ...View of the RC control 1 Bluetooth icon button 2 Earphone Jack 3 Power button 4 Bass button 5 Volume button View of the main unit s rear 1 Right Jack 2 Left Jack 3 DC IN Jack 4 RC IN Jack 5 AUX IN Jack ...

Page 4: ...cable length 200 mm RC remote control L W H 70 70 17 5 mm Adaptor cable 179mm Cable on the RC remote control 200 mm Weight 2124 g Environmental Operating temperature 0 C to 40 C Storage temperature 40 C to 65 C Operating humidity 90 maximum relative humidity non condensing Storage humidity 90 maximum relative humidity non condensing Bluetooth 3 0 Wireless Radio transmission The baseband transmit d...

Page 5: ...audio ports are in the same way Refer to the connection diagrams and quick start Guide for a better understanding of how they operated 2 How to Connect the Dell AC411 Speaker to the Dell compute 1 Plug the satellites into the R L Jack according to the silkscreen on the rear of the main unit 2 Plug the RC remote control into the RC IN Jack 3 Plug the AUX IN cable into the AUX IN Jack and with the o...

Page 6: ...For Win7 operation system 1 Start control Panel Devices and Printers click add a device ...

Page 7: ...Dell AC411 ...

Page 8: ...Dell AC411 ...

Page 9: ...For Win8 operation system 1 Start Control panel Devices and Printers Dell AC411 ...

Page 10: ...2 Click add a device ...

Page 11: ...Dell AC411 ...

Page 12: ...roubleshooting of AC411 is understands that it receives its power from power adaptor COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Missing items Troubleshooting Guide Packaging Check Open the box and check if the power adaptor is presented inside the package and check if the adaptor looks like below photo or not US Brazil EU UK AUS China Korea ARG Dell AC411 ...

Page 13: ... the power adaptor is defective please replace a good one 2 Light is observed i The AC411 dose not work properly in the AUX in mode you still have a function problem when play at Aux in mode please check if the Aux in plug is plugged into the AUX IN Jack rightly and make sure the satellites are connected rightly and AC411 is at Aux in mode the Bluetooth LED blue LED is off ii The AC411 does not wo...

Page 14: ...dio source Turn the volume level to lower by rotating the AC411 s knob counter clockwise Clean and reset cables again E g power cable satellite cable remote control cable Turn the bass or wave setting lower Ensure no loose objects are touching the speaker Unbalanced Sound Output Troubleshooting Guide Sound from only one side of portable speaker Clear any obstructions between the portable speaker a...

Page 15: ...ion Is the Headphone Aux in cable properly plugged in Check if the Headphone plug is properly inserted into AC411 s Headphone jack Check if the music file is not distorted when playing without the headphone or connecting a known good headphone 1 Headphone No Sound in the AUX in mode External Audio source not playing music and volume is 0 Check if the platform Music Player or external Audio Source ...

Page 16: ...ndesired operation Shielded cables must be used with this unit to ensu re compliance with the Class B FCC limits This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Un...

Page 17: ......

Page 18: ...rference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures _ Reorient or relocate the receiv...

Page 19: ...English and 2 this device must accept any interference received including interference that may cause undesired operation Safety Warning ...

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