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Dell EMC PowerFlex Appliance and VxFlex
Ready Node R640

Owner's Guide

June 2020
Rev. 4.0

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Summary of Contents for PowerFlex Appliance

Page 1: ...Dell EMC PowerFlex Appliance and VxFlex Ready Node R640 Owner s Guide June 2020 Rev 4 0 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...card installation guidelines 17 System memory 17 Memory specifications 19 General memory module installation guidelines 19 NVDIMM N memory module installation guidelines 20 Optimizer mode 20 Storage controller specifications 21 Drive specifications 21 Ports and connector specifications 21 USB ports 21 NIC ports 21 VGA ports 22 Serial port 22 Video specifications 22 Environmental specifications 22 ...

Page 4: ...em Diagnostics 30 Chapter 4 Reference material 32 Trusted Platform Module 32 Upgrading the Trusted Platform Module 32 Initialize the TPM for BitLocker users 32 Initialize the TPM 1 2 for TXT users 32 Chapter 5 Getting help 34 Contacting Dell EMC 34 Secure Remote Services 34 Recycling or End of Life service information 34 4 Contents ...

Page 5: ...igure 1 Front view of the 8 drive system Table 1 Features available on the front of the 8 drive system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health and system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed h...

Page 6: ...d system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see Status LED indicators on page 26 Quick Sync 2 wireless Indi...

Page 7: ...see System health and system ID indicator codes 3 iDRAC Quick Sync 2 wireless indicator optional Indicates if the iDRAC Quick Sync 2 wireless option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system You can...

Page 8: ...tem information status and error messages to indicate whether the system is functioning correctly or requires attention The LCD panel can also be used to configure or view the system s iDRAC IP address The LCD panel is available only on the optional front bezel The optional front bezel is hot pluggable The statuses and conditions of the LCD panel are outlined here The LCD backlight is white during...

Page 9: ... steps a Press and hold the navigation button till the up arrow is displayed b Navigate to the Home icon using the up arrow c Select the Home icon d On the Home screen press the Select button to enter the main menu Setup menu The Setup menu contains the following options NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action iDRAC Select D...

Page 10: ... 3 N A The expansion slot s enable you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see Expansion card guidelines 2 Power supply unit 2 N A For more information about the PSU configurations see Technical specifications 3 NIC port 4 The NIC ports that are integrated on the network daughter card NDC provide network connectivity ...

Page 11: ...e Tag Alternatively the information may be on a sticker on the chassis of the system The mini Enterprise Service Tag EST is found on the back of the system This information is used by Dell EMC to route support calls to the appropriate personnel Figure 7 Service Tag 1 Information tag top view 2 Information tag bottom view 3 OpenManage Mobile OMM label optional 4 iDRAC MAC address and iDRAC secure p...

Page 12: ...on tag also contains the iDRAC secure default password Front system information Front system information explains LED behavior and displays drive configuration and layout Figure 8 LED behavior Figure 9 Configuration and layout and express Service Tag NOTE The PowerFlex Appliance and VxFlex Ready Node only support the 2 5 x 8 and 2 5 x 10 configurations 12 PowerFlex appliance and VxFlex Ready Node ...

Page 13: ...ding system touchpoints electrical and mechanical overviews and rear view configurations It also displays jumper settings and memory information Figure 10 Service information electrical overview network daughter card and miniPERC installation PowerFlex appliance and VxFlex Ready Node R640 system overview 13 ...

Page 14: ...Figure 11 Memory information jumper setting and NVDIMM battery removal 14 PowerFlex appliance and VxFlex Ready Node R640 system overview ...

Page 15: ...des details of the R640 system s dimensions Figure 12 System dimensions Table 7 R640 system dimensions System Xa Xb Y Za with bezel Za without bezel Zb Zc 10 x 2 5 inches 482 0 mm 18 97 inches 434 0 mm 17 08 inches 42 8 mm 1 68 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 733 82 mm 29 61 inches 772 67 mm 30 42 inches 2 Technical specifications 15 ...

Page 16: ...a particular fan you can easily identify and replace the proper fan by noting the fan number on the system PSU specifications The R640 system supports up to two AC power supply units PSUs Table 9 PSU specifications PSU Class Heat dissipation maximum Frequency Voltage 750 W AC Platinum 2891 BTU hr 50 60 Hz 100 240 V AC autoranging 750 W AC Titanium 2843 BTU hr 50 60 Hz 200 240 V AC autoranging 1100...

Page 17: ...tions The R640 system supports CR 2032 3 0 V lithium coin cell system batteries Expansion card riser specifications The R640 system supports PCI express PCIe generation 3 expansion cards that are installed on the system using expansion card risers This system supports 1A and 2A expansion card risers Expansion card installation guidelines Depending on your system configuration the following PCI Exp...

Page 18: ... Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 18 Technical specifications ...

Page 19: ...module installation guidelines To ensure optimal performance of your system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with reduced memory The memory bus operating frequency can be 2933 MT s or 2666 MT s 2400 MT ...

Page 20: ...ly NVDIMM N memory module installation guidelines The following are the recommended guidelines for installing NVDIMM N memory modules Each system supports memory configurations with 2 4 or 6 NVDIMM Ns Supported configurations have dual processors and a minimum of 12x RDIMMs Maximum of 6 NVDIMM Ns can be installed in a system NVDIMM Ns or RDIMMs must not be mixed with LRDIMMs VxFlex Ready Node only...

Page 21: ...supports HDD drives Ports and connector specifications The R640 system supports the following ports and connectors USB ports The following table provides information about the USB specifications for the R640 system Table 14 USB specifications System Front panel Back panel Internal Ten drive systems One 4 pins USB 2 0 compliant port Two 9 pin USB 3 0 compliant ports One 9 pin USB 3 0 compliant port...

Page 22: ... frame buffer Table 16 Supported video resolution options Resolution Refresh rate Hz Color depth bits 640 x 480 60 70 8 16 32 800 x 600 60 75 85 8 16 32 1024 x 768 60 75 85 8 16 32 1152 x 864 60 75 85 8 16 32 1280 x 1024 60 75 8 16 32 1440 x 900 60 8 16 32 1920 x 1200 60 8 16 32 Environmental specifications The following tables describe the general environmental specifications for the R640 system ...

Page 23: ... x y and z axes of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Table 21 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 22 Operating temperature de rating specifications Operating temperature de r...

Page 24: ...C The operating temperature specified is for a maximum altitude of 3050 m 10 000 ft 150 W 8 C 165 W 12 C and higher wattage processor TDP 165 W are not supported Redundant power supply unit is required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported PCIe SSD is not supported Rear installed drives are not supported Tape backup unit is not supported Am...

Page 25: ... center and non data center environments Corrosive dust Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 26 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 a...

Page 26: ... memory module blank or back filler bracket is removed Ambient temperature is too high External airflow is obstructed If the problem persists see Getting help Electrical indicator The indicator turns solid amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for the ...

Page 27: ...etting help Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the system If the problem persists see Getting help on page 34 Blinks white rapidly Indicates data transfer activity If the indicator continues to blink indefinitely see Getting help on page 34 Blinks white slowly Indicates that firm...

Page 28: ...a is being sent or received Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity ...

Page 29: ... are installed both the PSUs must have the same type of label for example the Extended Power Performance EPP label Mixing PSUs from previous generations of systems based on PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn on the system CAUTION When correcting a PSU mismatch replace only the PSU with the blink...

Page 30: ...tem is turned on Drives are not ready for removal during this time Flashes green amber and then turns off Predicted drive failure Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Solid green Drive online Flashes green for three seconds amber for three seconds and then turns off after six seconds Rebuild stopped Using system diagnostics If you experience a prob...

Page 31: ...m the Dell Lifecycle Controller Perform the following steps to run the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 While the system is booting press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected dev...

Page 32: ...dule TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Ensure that you create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION After the TPM plug in module is installed it is cryptograph...

Page 33: ...6 Restart the system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Reference material 33 ...

Page 34: ...es formerly ESRS is a secure two way connection between Dell EMC products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73 percent faster It is completely virtual and offers flexibility for enterprise environments of any size Key benefits Proactive wellness monitoring and issue prevention Automated issue detection notification and case creation for quicker uptim...

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