background image

Getting help

Topics:

Recycling or End-of-Life service information

Contacting Dell

Accessing system information by using QRL

Receiving automated support with SupportAssist 

Recycling or End-of-Life service information

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit 

www.dell.com/recyclingworldwide

 and select the relevant country.

Contacting Dell

Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell 
contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the 
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer 
service issues:

Steps

1. Go to 

www.dell.com/support/home

2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:

a) Enter the system Service Tag in the 

Enter a Service Tag, Serial Number, Service Request, Model, or Keyword

 field.

b) Click 

Submit

.

The support page that lists the various support categories is displayed.

4. For general support:

a) Select your product category.
b) Select your product segment.
c) Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a) Click 

Global Technical Support

b) The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R6515 system, to access information 
about Dell EMC PowerEdge R6515.The QRL is located on the top of the system cover.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

How-to videos

Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview

The system service tag to quickly access the specific hardware configuration and warranty information

A direct link to Dell to contact technical assistance and sales teams

9

Getting help

133

Summary of Contents for PowerEdge R6515

Page 1: ...Dell EMC PowerEdge R6515 Installation and Service Manual Regulatory Model E45S Series Regulatory Type E45S003 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 09 Rev A00 ...

Page 3: ...ng system 21 Options to download firmware 22 Options to download and install OS drivers 22 Downloading drivers and firmware 22 4 Pre operating system management applications 24 System Setup 24 System BIOS 25 iDRAC Settings utility 38 Device Settings 38 Dell Lifecycle Controller 38 Embedded system management 38 Boot Manager 39 PXE boot 39 5 Installing and removing system components 40 Safety instru...

Page 4: ...tem memory guidelines 59 General memory module installation guidelines 61 Removing a memory module 63 Installing a memory module 63 Processor and heat sink 64 Removing a heat sink 64 Removing the AMD processor 65 Installing the AMD processor 67 Installing the heat sink 69 Expansion cards and expansion card risers 71 Expansion card installation guidelines 71 Removing the expansion card risers 72 In...

Page 5: ...e power interposer board 101 Installing the power interposer board 102 System board 103 Removing the system board 103 Installing the system board 104 Restoring Service Tag using Easy Restore 106 Trusted Platform Module 106 Upgrading the Trusted Platform Module 106 Initializing TPM for users 107 Initializing the TPM 1 2 for users 107 Initializing the TPM 2 0 for users 108 Control panel 108 Removing...

Page 6: ...l restriction matrix 122 8 System diagnostics and indicator codes 124 Status LED indicators 124 System health and system ID indicator codes 125 iDRAC Quick Sync 2 indicator codes 126 iDRAC Direct LED indicator codes 127 LCD panel 127 Viewing Home screen 128 Setup menu 128 View menu 128 NIC indicator codes 129 Power supply unit indicator codes 129 Drive indicator codes 130 Using system diagnostics ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...rive specifications section Topics Front view of the system Rear view of the system Inside the system Locating the Express Service Code and Service Tag System information label Rail sizing and rack compatibility matrix Front view of the system Figure 1 Front view of 4 x 3 5 inch drive system Table 1 Features available on the front of the system Item Ports panels and slots Icon Description 1 Left c...

Page 9: ...see the Drives section Figure 2 Front view of 8 x 2 5 inch drive system Table 2 Features available on the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to id...

Page 10: ...mation see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management of the system by using mobile devices called as OpenManage Mobile OMM feature Using iDRAC Quick Sync 2 with OpenManage Mobile OMM aggregates hardware or firmware inventory and various system level diagnostic and error information...

Page 11: ...reless option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system You can access system inventory Dell Lifecycle Controller logs or system logs system health status and also configure iDRAC BIOS and networkin...

Page 12: ... The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device 4 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access the iDRAC direct Micro AB USB features For more information see the www dell com idracmanuals NOTE You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect t...

Page 13: ... PSU 1 N A For more information about the PSU configurations see the Technical Specifications section 7 Power supply unit PSU 2 N A For more information about the PSU configurations see the Technical Specifications section 8 LOM Riser Ethernet port 2 Optional N A The NIC ports that are integrated on the LAN on Motherboard LOM riser provide network connectivity For more information about the suppor...

Page 14: ... Service Tag is used to identify the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for iDRAC Quick Sync 2 the I...

Page 15: ...ervice Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on left wall of the chassis System information label The system information label is located on...

Page 16: ...Figure 10 Service information 16 PowerEdge R6515 system overview ...

Page 17: ...Figure 11 Memory information PowerEdge R6515 system overview 17 ...

Page 18: ...Figure 12 System tasks Figure 13 Icon Legend 18 PowerEdge R6515 system overview ...

Page 19: ...at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types supported for various rack mounting flange types...

Page 20: ...tatic IP configuration you must request for it at the time of purchase You can set up the iDRAC IP address using one of the following interfaces For information about how to set up iDRAC IP address see the documentation links provided in the table Table 7 Interfaces to set up iDRAC IP address Interface Documentation links iDRAC Settings utility Integrated Dell Remote Access Controller User s Guide...

Page 21: ... to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at www dell com idracmanuals NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see KB article www dell com support article sln308699 You can also access iDRAC using command line protocol RACADM For more information see the iDRAC with Lifecycle C...

Page 22: ...date Utility SUU www dell com openmanagemanuals Server Update Utility Using Dell OpenManage Deployment Toolkit DTK www dell com openmanagemanuals OpenManage Deployment Toolkit Using iDRAC virtual media www dell com idracmanuals Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers For information about how to download or insta...

Page 23: ...u do not have the Service Tag select Detect PC to automatically detect the Service Tag or click Browse all products and navigate to your product 3 On the displayed product page click Drivers Downloads On the Drivers Downloads page all drivers that are applicable to the system are displayed 4 Download the drivers to a USB drive CD or DVD Initial system setup and configuration 23 ...

Page 24: ... by using Console Redirection To view System Setup power on the system press F2 and click System Setup Main Menu NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again The System Setup Main Menu screen details are described as follows Table 11 System Setup Main Menu Option Description System BIOS Enables you t...

Page 25: ...ifies options to manage integrated device controllers and ports specifies related features and options Serial Communication Specifies options to manage the serial ports its related features and options System Profile Settings Specifies options to change the processor power management settings memory frequency System Security Specifies options to configure the system security settings such as syste...

Page 26: ...ortunistic self refresh feature This option is set to Disabled by default Processor Settings To view the Processor Settings screen power on the system press F2 and click System Setup Main Menu System BIOS Processor Settings Table 15 Processor Settings details Option Description Logical Processor Each processor core supports up to two logical processors If this option is set to Enabled the BIOS dis...

Page 27: ...nd Specifies the brand name Level 2 Cache Specifies the total L2 cache Level 3 Cache Specifies the total L3 cache Number of Cores Specifies the number of cores per processor Microcode Specifies the processor microcode version SATA Settings To view the SATA Settings screen power on the system press F2 and click System Setup Main Menu System BIOS SATA Settings Table 17 SATA Settings details Option D...

Page 28: ...oot mode in order to boot from NVMe drives BIOS The BIOS Boot Mode is the legacy boot mode It is maintained for backward compatibility To view the Boot Settings screen power on the system press F2 and click System Setup Main Menu System BIOS Boot Settings Table 19 Boot Settings details Option Description Boot Mode Enables you to set the boot mode of the system If the operating system supports UEFI...

Page 29: ...an only be installed from the BIOS boot mode NOTE For the latest information about supported operating systems go to www dell com ossupport Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive The following instructions may vary if you have selected BIOS for Boot Mode NOTE Changing the drive boot sequence is only supported...

Page 30: ...or the HTTP device Protocol Specifies Protocol used for HTTP device This option is set to IPv4 or IPv6 This option is set to IPv4 by default Vlan Enables Vlan for HTTP device This option is set to Enable or Disable This option is set to Disable by default Vlan ID Shows the Vlan ID for the HTTP device Vlan Priority Shows the Vlan Priority for the HTTP device DHCP Enables or disables DHCP for this H...

Page 31: ... USB Port The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility This option is set to ON or OFF When set to OFF iDRAC does not detect any USB devices installed in this managed port This option is set to On by default Integrated RAID Controller Enables or disables the integrated RAID controller This option is set to Enabled by default Embedded NIC1 and NIC2 Enables or di...

Page 32: ...em Memory Mapped I O Limit Controls where MMIO is mapped The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB This option is set to 8 TB by default The default option is the maximum address that the system supports and recommended in most cases Slot Disablement Enables or disables the available PCIe slots on your system The slot disablement feature controls the configura...

Page 33: ... to VT100 VT220 by default Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded This option is set to Enabled by default System Profile Settings To view the System Profile Settings screen power on the system press F2 and click System Setup Main Menu System BIOS System Profile Settings Table 28 System Profile Settings details Option Description...

Page 34: ...ault and is read only if the password jumper is not installed in the system Setup Password Sets the setup password This option is read only if the password jumper is not installed in the system Password Status Locks the system password This option is set to Unlocked by default Table 30 TPM 1 2 security information Option Description TPM Security NOTE The TPM menu is available only when the TPM mod...

Page 35: ...he certificates in the Secure Boot Policy Secure Boot is set to Disabled by default Secure Boot Policy When Secure Boot policy is set to Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is set to Custom the BIOS uses the user defined key and certificates Secure Boot policy is set to Standard by default Secure Boot Mode Co...

Page 36: ...e system password and click OK 6 In the Setup Password field type your setup password and press Enter or Tab A message prompts you to reenter the setup password 7 Reenter the setup password and click OK 8 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Password protection does not take effect until the system reboots Using your system pa...

Page 37: ...id Number of unsuccessful password attempts x Maximum number of password attempts exceeded System halted Even after you turn off and restart the system the error message is displayed until the correct password is typed The following options are exceptions If System Password is not set to Enabled and is not locked through the Password Status option you can assign a system password For more informat...

Page 38: ...t Dell Wyse P25 P45 BIOS Access Enables or disables the Dell Wyse P25 P45 BIOS Access This option is set to Enabled by default Power Cycle Request Enables or disables the Power Cycle Request This option is set to None by default iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI You can enable or disable various iDRAC parame...

Page 39: ... system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities E...

Page 40: ...ter next server boot the new PSU automatically updates to the same firmware and configuration of the replaced one For more information about the Part replacement configuration see the Lifecycle Controller User s Guide at www dell com idracmanuals NOTE While replacing faulty storage controller FC NIC card with the same type of card after you power on the system the new card automatically updates to...

Page 41: ...ex nut screwdriver Plastic scribe 1 4 inch flat blade screwdriver Wrist grounding strap connected to the ground ESD mat Optional front bezel NOTE LCD panel is optional on the front bezel If the front bezel has an LCD panel see LCD panel section Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines li...

Page 42: ...anel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package Steps 1 Align and insert the tabs on the bezel into the slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel 42 Installing and removing system components ...

Page 43: ...stem and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to rotate the lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Lift the cover from the system Figure 17 Removing the system cover Installing and removing system components 43 ...

Page 44: ...tem cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock clockwise to the lock position Figure 18 Installing the system cover Next steps Follow the procedure listed in After working inside your system Drive backplane cover Removing the drive backplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure li...

Page 45: ...sites Follow the safety guidelines listed in the Safety instructions Steps 1 Align the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the backplane cover fits into place Figure 20 Installing the drive backplane cover Installing and removing system components 45 ...

Page 46: ...isted in the Before working inside your system Steps Hold the air shroud touch points at both ends and lift the air shroud out of the system Figure 21 Removing the air shroud Next steps Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align t...

Page 47: ... the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Move the cables out of way to access the fan cable connector on the system board NOTE Observe the fan cable routing or make a note on the fan cable routing Steps 1 Disconnect the cooling fan cable connected to the system board connector 2 Holding the blue tab lift the cooling fan out of the fan cage Installing...

Page 48: ...rocedure listed in the Before working inside your system Steps 1 Lower the cooling fan into the cage until it is seated firmly 2 Route the cable properly to prevent the cable from being pinched or crimped 3 Press the release tabs on the fan cable connector and connect the cable to the system board Figure 24 Installing a cooling fan 48 Installing and removing system components ...

Page 49: ...ble from the connector on the system board Observe the routing of the cable as you remove it from the system 2 Using a plastic scribe slide the intrusion switch out of the intrusion switch slot Figure 25 Removing the intrusion switch Next steps Replace the intrusion switch Installing the intrusion switch Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the pr...

Page 50: ...ow the procedure listed in After working inside your system Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Figure 27 Removi...

Page 51: ... the green activity or fault indicator blinks while the drive is powering off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured corr...

Page 52: ...ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data that you wish to overwrite Any data on the replacement drive is immediately lost...

Page 53: ...1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier Figure 31 Removing the drive from the drive carrier Installing and removing system components 53 ...

Page 54: ...ew holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in pounds Figure 32 Installing a drive into the drive carrier Next steps 1 Install the drive carrier 2 If removed install the front bezel Drive backplane Dr...

Page 55: ...or 6 A1 NVMe cable connector 7 SAS SATA cable connector 8 A2 NVMe cable connector 9 backplane power connector Removing the backplane Prerequisites CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same...

Page 56: ...g the backplane Next steps Replace the drive backplane Installing the drive backplane Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the backplane cover 5 Remove all the drives NOTE To avoid damaging the backplane ensure to move the control panel cables from the c...

Page 57: ...nect the VGA cable to the system board 2 If disconnected reconnect the optical drive power and signal cables to the drive 3 Reconnect all the disconnected cables to the backplane 4 Install all the drives 5 Install the backplane cover 6 Install the air shroud 7 Follow the procedure listed in After working inside your system Installing and removing system components 57 ...

Page 58: ... routing Figure 38 Cable routing 4 x 3 5 inch drive backplane to the mini PERC card Figure 39 Cable routing 4 x 3 5 inch drive backplane to the onboard controller 58 Installing and removing system components ...

Page 59: ... 5 inch drive backplane to the onboard controller NVMe System memory System memory guidelines The PowerEdge R6515 system supports DDR4 registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs System memory holds the instructions that are executed by the processor Installing and removing system components 59 ...

Page 60: ...C Channel D Channel E Channel F Channel G Channel H AMD Processor Slots 6 and 12 Slots 5 and 11 Slots 2 and 10 Slots 1 and 9 Slots 8 and 16 Slots 7 and 15 Slots 4 and 14 Slots 3 and 13 Table 39 Supported memory matrix DIMM type Rank type Capacity DIMM rated voltage and speed Operating Speed 1 DIMMs per Channel DPC 2 DIMMs per Channel DPC RDIMM 1R 8 GB DDR4 1 2V 3200 MT s 3200 MT s 2933 MT s 2R 16 ...

Page 61: ...e release tabs first followed by the black release tabs Unbalanced or odd memory configuration results in a performance loss and system may not identify the memory modules being installed so always populate memory channels identically with identical electrical specification DIMMs for best performance Minimum recommended configuration is to populate four identical electrical specifications memory m...

Page 62: ...ht half of a socket As an alternative option from NPS1 only the four channels CS A B C D may be interleaved Requires all four channels to be populated with equal size memory There is no requirement that the two halves have equal size memory with respect to each other The system has support for one half to have no memory Eight channel interleaving per socket NPS1 This interleaves eight channels in ...

Page 63: ...e card edges ensuring not to touch the middle of the memory module or metallic contacts 3 Lift the memory module away from the system Figure 43 Removing a memory module Next steps Replace the memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air ...

Page 64: ...igure 44 Installing a memory module Next steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system 3 To verify if the memory module has been installed properly press F2 and navigate to System Setup Main Menu System BIOS Memory Settings In the Memory Settings screen the System Memory Size must reflect the updated capacity of the installed memory 4 If the Syste...

Page 65: ...essor Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered off Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the heat sink CAUTION You may find the CMOS battery loss or CMOS check...

Page 66: ... plate 2 Release the processor socket rail frame by lifting up the blue latches Figure 47 Lifting the rail frame 3 Holding the blue tab on the processor tray slide the tray out of the rail frame 66 Installing and removing system components ...

Page 67: ...equisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Holding the blue tab on the processor tray slide the tray into the processor socket rail frame until firmly seated Installing and removing system components 67 ...

Page 68: ...o the processor socket base by tightening the screws in the sequence 1 2 and 3 When all three screws are fully threaded the socket is then actuated The three screws are tightened to a torque value of 12 0 1 0 lbf in NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket 68 Installing and removing system components ...

Page 69: ...isted in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the processor dust cover Steps 1 If you are using an existing heat sink remove the thermal grease on the heat sink by using a clean lint free cloth NOTE For a new heat sink the thermal paste is pre applied to the heat sink Remove the protective cover...

Page 70: ...rocessor plate 4 Using a Torx T20 screwdriver tighten the captive screws in the order mentioned below NOTE The captive screw numbers are marked on the heat sink a Partially tighten the captive screws 1 and 2 approximately 3 turns b Partially tighten the captive screws 3 and 4 approximately 3 turns c Tighten the captive screws 1 and 2 completely d Tighten the captive screws 3 and 4 completely Figur...

Page 71: ...E The expansion card slots are not hot swappable The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Table 44 No riser configuration Slo...

Page 72: ...P 1G QP 2 3 2 Broadcom 10G DP 2 3 2 Broadcom 25G DP 2 3 2 Intel 10G BaseT DP QP 2 3 2 Intel 10G SFP DP QP 2 3 2 Intel 1G DP QP 2 3 2 Emulex FC32 2P 2 3 2 Emulex FC16 1P FC16 2P 2 3 2 Emulex FC8 SC FC8 DLC 2 3 1 Mellanox 10G CXP DP SFP 2 3 2 Mellanox 25G CX4LX DP SFP 2 3 2 Qlogic 10G BASET DP 2 3 2 Qlogic 10G SFP DP 2 3 2 Qlogic 25G SFP DP 2 3 2 Qlogic FC8 DCL 2 3 2 Qlogic FC16 SP DP 2 3 2 Qlogic F...

Page 73: ...d Figure 53 Removing the low profile left riser NOTE For low profile riser right first loosen the captive screw and then holding the touch points lift the riser away from the system NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 54 Removing the low profile right riser Installing and removing system components 73 ...

Page 74: ...ch points align the expansion card riser with the connector and the riser guide pin on the system board 2 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 55 Installing the low profile left riser NOTE For low pro...

Page 75: ...e safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If applicable disconnect the cables from the expansion card Steps 1 Pull and lift up the expansion card retention latch lock to open 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion...

Page 76: ... be replaced install a filler bracket and close the card retention latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 76 Installing and removing system components ...

Page 77: ...to the expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card Steps 1 Pull and lift up the expansion card retention latch lock to ope...

Page 78: ... The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 61 Removing a filler bracket from a low profile left riser Figure 62 Removing a filler bracket from a low profile right riser 3 Hold the card by the edges and align the card edge connector with the expansion card connector on the riser 4 Insert the card edge connector firmly into th...

Page 79: ... 4 Install any device drivers required for the card as described in the documentation for the card NOTE While replacing faulty storage controller FC NIC card with the same type of card after you power on the system the new card automatically updates to the same firmware and configuration of the faulty one For more information about the Part replacement configuration see the Lifecycle Controller Us...

Page 80: ...igure 65 Removing the MicroSD card Next steps Install the MicroSD cards Installing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud NOTE To use an MicroSD card with your system ensure that the Internal SD Card Port is enabled in System Setup NOTE Ensure that you...

Page 81: ... listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to removing an expansion card Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from the connector ...

Page 82: ...d NOTE The procedure to remove the BOSS card is similar to the removing an expansion card Steps 1 Align the M 2 SSD module at an angle with the connector on the BOSS card 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw NOTE The numbers on the image does not depict the exact...

Page 83: ...DM module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If you are replacing the IDSDM card remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding t...

Page 84: ... procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Locate the IDSDM connector on the system board To locate IDSDM see the System board jumpers and connectors section 2 Align IDSDM module with the connector on the system board 3 Push IDSDM module until it is firmly seated in the connector on the system board 84 Installing and removing system components ...

Page 85: ...procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the LAN on Motherboard LOM riser card to the system board 2 Push apart the two blue plastic clips securing the LOM riser card to release the riser 3 Holding the LOM riser card by the edges lift to disconnect the card...

Page 86: ... to the chassis b Slide the bracket out of the slot on the chassis Figure 72 Removing the LOM riser bracket 7 If the LOM riser is not being replaced immediately install the LOM filler bracket a Insert and slide the filler into the slot on the chassis b Using the Phillips 2 screwdriver secure the filler bracket to the chassis with a screw 86 Installing and removing system components ...

Page 87: ...2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Remove the LOM filler bracket a Using the Phillips 2 screwdriver remove the screw that secures the bracket to the system b Slide the bracket out of the slot on the system Figure 74 Removing the LOM filler bracket Installing and removing system components 87 ...

Page 88: ...net connectors or the SFP through the slot of the bracket 4 Press the LOM riser card until the card is firmly seated on the system board connector and the two blue plastic clips to secure the LOM riser card in place 5 Using a Phillips 2 screwdriver secure the LOM riser card to the system board with screws Figure 76 Installing the LOM riser card Next steps 1 If removed install the risers 2 Install ...

Page 89: ...Removing the mini PERC card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Using a Phillips 2 screwdriver loosen the screws that secure the cable to the mini PERC card 2 Holding the tab lift the cable to disconnect from the mini PER...

Page 90: ... Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Angle the mini PERC card to engage with the mini PERC card holder on the system board 2 Lower the mini PERC card into place until the mini PERC card is firmly seated on the card holder Figure 79 Installing the mini PERC card 90 Installing and removing system components ...

Page 91: ...guration see the Lifecycle Controller User s Guide at www dell com idracmanuals System battery Replacing the system battery Prerequisites WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions See the Safety instr...

Page 92: ...ry into the connector until it snaps into place Figure 82 Installing the system battery Next steps 1 Install the LOM riser card 2 If applicable connect the cables to the expansion card s 3 Follow the procedure listed in the After working inside your system 4 Confirm that the battery is operating properly by performing the following steps a Enter the System Setup while booting by pressing F2 b Ente...

Page 93: ...nce with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide x 57 15 mm long x 7 9 mm high 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Locate the USB port or USB memory key on the system board To locate the internal USB por...

Page 94: ...re working inside your system 3 Remove the front bezel 4 Remove the backplane cover 5 Remove the air shroud 6 Disconnect the VGA cable from the VGA connector on the system board For locating the connector see the System board jumpers and connecters section NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to pr...

Page 95: ...r shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Route the VGA cable through the VGA module slot on the front of the system and slide the VGA module into the slot 2 Align the hole on the module with the screw hole on the system 3 Using the Phi...

Page 96: ...rocedure for removing an optical drive and optical drive blank is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the front bezel Steps 1 Disconnect the power and data cables from the connectors on the optical drive NOTE Observe the routing of the cable as you remove...

Page 97: ...w the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable remove the backplane cover 4 If installed remove the optical drive blank by pressing the blue release tab at the back of the blank and pushing the blank out of the system NOTE Route the cable properly when you replace it to prevent the cable from being pi...

Page 98: ...e feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than havin...

Page 99: ...u are installing a second PSU Figure 89 Removing a power supply unit blank Next steps Replace the PSU or PSU blank Installing a power supply unit blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions NOTE Install the power supply unit PSU blank only in the second PSU bay 2 Remove the PSU Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it...

Page 100: ...release latch and holding the PSU handle slide the PSU out of the PSU bay NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 91 Removing a power supply unit Next steps Replace the PSU or install the PSU blank Installing a power supply unit Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 For syste...

Page 101: ...properly NOTE While replacing the hot swappable PSU after next server boot the new PSU automatically updates to the same firmware and configuration of the replaced one For more information about the Part replacement configuration see the Lifecycle Controller User s Guide at www dell com idracmanuals Power interposer board Removing the power interposer board Prerequisites 1 Follow the safety guidel...

Page 102: ... Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align the slots on the PIB with the hook on the PSU cage and slide it into place 2 Using Phillips 2 screwdriver tighten the screws to secure the PIB to the system 102 Installing and removing system components ...

Page 103: ... create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the following components a Air shroud b Expansion ...

Page 104: ...e iDRAC MAC address label of the replacement system board 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If you are replacing the system board remove all the components that are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by ho...

Page 105: ...ed along the chassis wall and secured using the cable securing bracket 3 Ensure that you perform the following steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update the Service Tag by using Sy...

Page 106: ... screen and compare it with the Service Tag on the system Manually updating Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system Service Tag use the System Setup menu to enter the Service Tag Steps 1 Turn on the system 2 To enter the System Setup press F2 3 Click Service Tag ...

Page 107: ...nector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 97 Installing the TPM Initializing TPM for users Steps 1 Initialize the TPM For more information see Initializing the TPM for users 2 The TPM Status changes to Enabled Activated Initializing the TP...

Page 108: ...ane cover 4 Remove the air shroud Steps 1 Disconnect the control panel cable from the system board connector NOTE Observe the routing of the cable as you remove it from the system 2 Using a Phillips 1 screwdriver remove the screws that secure the cable cover to the system 3 Using the Phillips 1 screwdriver remove the screws that secure the left control panel assembly to the system 4 Hold the left ...

Page 109: ...cure the cable cover to the system NOTE The numbers on the image does not depict the exact steps The numbers are just for representation of sequence Figure 99 Installing the left control panel Next steps 1 Replace the air shroud 2 Install the backplane cover 3 Close and secure the cable guiding latch 4 Follow the procedure listed in the After working inside your system Removing the right control p...

Page 110: ...remove the screws that secure the right control panel assembly 4 Hold the right control panel assembly and remove it from the system Figure 101 Removing the right control panel Next steps Replace the right control panel Installing the right control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your sy...

Page 111: ... 1 screwdriver tighten the screws that secure the right control panel assembly Figure 102 Installing the cable cover 5 Connect the control panel cable to the system board and secure it using cable latch 6 Install the cable cover and secure it in place with screws using a Phillips 1 screwdriver Figure 103 Installing the right control panel Next steps 1 Replace the air shroud 2 Install the backplane...

Page 112: ...mpers on the system board help to disable the system and reset the passwords To install components and cables correctly you must know the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 104 System board connectors 1 PCI card Slot 5 2 PCI card Slot 4 6 112 Jumpers and connectors ...

Page 113: ...e BIOS configuration settings are cleared at system boot CAUTION Be careful when changing the BIOS settings The BIOS interface is designed for advanced users Any change in the setting could prevent your system from starting correctly and you might have potential loss of data Disabling a forgotten password The software security features of the system include a system password and a setup password T...

Page 114: ...h the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system and all the attached peripherals 6 Power off the system 7 Remove the system cover 8 Move the jumper on the system board from pins 4 and 6 to pins 2 and 4 9 Replace the system cover 10 Reconnect the system to the electrical outlet and power on the system and all the attached peripherals...

Page 115: ...PSU specifications Supported operating systems Cooling fans specifications System battery specifications Expansion card riser specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 105 Chassis dimensions 7 Technical specifications 115 ...

Page 116: ...tion 16 75 kg 36 92 lb 8 x 2 5 inch configuration 15 6 kg 34 39 lb 10 x 2 5 inch configuration 15 8 kg 34 83 lb Processor specifications Table 50 PowerEdge R6515 processor specifications Supported processor Number of processors supported AMD EYPC 7002 series processor One PSU specifications Table 51 PowerEdge R6515 PSU specifications PSU Class Heat dissipation maximum Frequency Voltage Current 550...

Page 117: ...ium coin cell system battery Expansion card riser specifications The PowerEdge R6515 system supports up to two PCI express PCIe expansion cards Table 52 Expansion card slots supported on the system board PCIe slot Riser PCIe slot height PCIe slot length Slot width Slot 2 Riser 1A Low profile Half length x16 Gen 3 Slot 3 Riser 2 Low profile Half length x16 Gen 4 Memory specifications The PowerEdge ...

Page 118: ...em supports the following optical drives Table 56 Supported optical drive type Supported drive type Supported number of drives Dedicated SATA DVD ROM drive or DVD RW drive One Ports and connectors specifications USB ports specifications Table 57 PowerEdge R6515 system USB specifications Front Rear Internal USB port type No of ports USB port type No of ports USB port type No of ports USB 2 0 compli...

Page 119: ...ernal Dual SD module IDSDM with the below storage capacity 16 GB 32 GB 64 GB NOTE One IDSDM card slot is dedicated for redundancy NOTE Use Dell EMC branded microSD cards that are associated with the IDSDM configured systems Video specifications The PowerEdge R6515 system supports integrated Matrox G200eR2 graphics controller with 16 MB of video frame buffer Table 58 Supported front video resolutio...

Page 120: ...perature is reduced by 1 C 300 meters 1 8 F 984 feet above 900 meters 2 953 feet Operational climatic range category A3 Table 61 Operational climatic range category A3 Allowable continuous operations Temperature ranges for altitude 900 meters 2 953 feet 5 to 40 C 41 to 104 F with no direct sunlight on the platform Humidity percent ranges Non condensing at all times 8 RH with 12 C minimum dew point...

Page 121: ... shock pulses in the positive and negative x y and z axis one pulse on each side of the system of 71 G for up to 2 ms Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any damages to the IT equipment and or or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified ...

Page 122: ...estriction matrix Table 67 Thermal restriction matrix for processor and fans Features processor type and specifications Configuration type fan type and ambient temperature support Storage configuration 4 x 3 5 inch drives 8 x 2 5 inch drives 10 x 2 5 inch drives NVMe Fan type Standard fan STD fan Performance fan HPR fan TDP W Processor heat sink 1U Standard heat sink STD HSK Performance heat sink ...

Page 123: ...t up to 35 C ambient 2 Mellanox CX6 on 10x2 5 inch configuration can only support on slot 3 3 25G OCP card does not support with 128 GB LRDIMM on 10x2 5 inch configuration 4 HPR fan is required with 128 GB LRDIMM 5 T4 GPGPU does not support with 128 GB LRDIMM Technical specifications 123 ...

Page 124: ... solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if the system experienc...

Page 125: ...ystem messages for the location of the failed memory Reseat the memory module If the problem persists see the Getting help section PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see the Getting help section NOTE For more information about the supported PCI...

Page 126: ...ton to power on the iDRAC Quick Sync 2 feature If the LED fails to power on reseat the left control panel flex cable and check If the problem persists see the Getting help section Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to power off If the LED fails to power off restart the system If the problem persists see the Getting help section...

Page 127: ...or system components see the Error Code Lookup page at qrl dell com The LCD panel is available only on the optional front bezel The optional front bezel is hot pluggable The status and conditions of the LCD panel are outlined here The LCD backlight is white during normal operating conditions If there is an issue the LCD backlight turns amber and displays an error code followed by descriptive text ...

Page 128: ...ic IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL This enables you to match an LCD message with an SEL entry Select Simple to view...

Page 129: ...at the NIC is connected to a valid network at its maximum port speed and data is being sent or received Link indicator is amber and activity indicator is blinking green Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off Indicates that the NIC is connected to a valid netw...

Page 130: ...TION When correcting a PSU mismatch replace the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown To change from a high output configuration to a low output configuration or vice versa you must power off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs ...

Page 131: ...agnostics The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully V...

Page 132: ...mation of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 132 System diagnostics and indicator codes ...

Page 133: ...rvice Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Tec...

Page 134: ...ng benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your device...

Page 135: ... the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing implemente...

Page 136: ... dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS card and deploying the ...

Reviews: