Getting help
Topics:
•
Recycling or End-of-Life service information
•
•
Accessing system information by using QRL
•
Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit
and select the relevant country.
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1
Go to
2
Select your country from the drop-down menu on the lower right corner of the page.
3
For customized support:
a Enter your system Service Tag in the
Enter your Service Tag
field.
b Click
Submit
.
The support page that lists the various support categories is displayed.
4
For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5
For contact details of Dell Global Technical Support:
a Click
b The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R240, to access the information about
the Dell EMC PowerEdge R240.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
•
How-to videos
•
Reference materials, including the Installtion and Service Manual, and mechanical overview
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Getting help
