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Warranty
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship
and material, subject to the following conditions.
1.
Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50km from a Company Service Centre or an Authorised Service Dealer. Where
the appliance is located beyond the 50km radius, the purchaser shall be liable for the
standard travelling charges, as determined by the Company.
2.
Cracked, rusted or corroded solid plates, vitreous enamelware, rust, cosmetic wear or
cosmetic/external damage to products/components/fuses and lamps are specifically excluded
from these warranties. It is an express condition of these warranties that the purchaser takes
due care and attention in the use and maintenance of the appliance. Abuse, misuse in
conflict with operating instructions, connection to incorrect voltages and subjection to
commercial use shall release the Company from its obligations.
3.
This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or if
the serial number of the appliance is removed.
4.
The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance. The Company shall not be responsible for
damages caused by insect and/or animal infestation.
5.
The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6.
For warranties in the Republic of South Africa and Sub-Saharan Africa, please
contact the customer care line. Please refer to the previous page for South African and
Sub-Saharan African contact details.
7
. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8.
This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.
