Page 24
This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1.
Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at
the election of the Company. The Company reserves the right to effect such service through any of its
Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the
Company in full, provided that the appliance is located no further than 50 km from a Company
Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the 50 km
radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our
service centres and are not collected from the customers home. Faulty units should be delivered to the
purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2.
Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from these
warranties. It is an express condition of these warranties that the purchaser takes due care and attention
in the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions,
connection to incorrect voltages and subjection to commercial use shall release the Company from its
obligations.
3.
This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs
to the appliance are effected by any persons not duly authorised by the Company, or if substitute parts
not approved by the Company are used in the appliance, or if the serial number of the appliance is
removed.
4.
The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for
any consequential loss or damage of any kind caused by or due to the failure or malfunction of the
appliance. The Company shall not be responsible for damages caused by insect and/or animal
infestation.
5.
The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.
6.
For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the
customer care line. Please refer to the previous page for respective South African branches and
Sub-Saharan Africa branches.
7
. Where service is requested under warranty and no fault or defect can be found by the Company, all
costs incurred will be for the purchaser's account.
8.
This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty,
it will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser
liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.
9 Warranty
