TERMS OF WARRANTY
TERMS OF WARRANTY
WARRANTY:
DEFINITY AUDIO® warrants its products against defects in materials and workmanship and against
malfunctions for a period of one (1) year from the original date of purchase.
WHAT IS NOT COVERED:
1. If the product needs to be modified or adapted in order to comply with applicable technical or safety
standards on a national or local level, in any country which is not the country where the product was
originally developed and manufactured, this modification/adaptation shall not be considered a defect in
material or workmanship.
2. Normal wear and tear, in particular, of faders, crossfaders, potentiometers, keys/buttons, valves, chassis
covers, vinyl covers, illuminants, and similar parts are not covered by this warranty.
3. Improper handling, neglect or failure to operate the unit in compliance with the instructions given in the
user or service manuals.
4. Connection or operation of the unit in any way that does not comply with the technical or safety
regulations applicable in the country where the product is used.
5. Damages/defects caused by the force of nature or any other condition that is beyond the control of
DEFINITY AUDIO®.
6. Any repair or opening of the unit carried out by unauthorized personnel (user included) will void the
warranty.
7. Modification or removal of serial numbers.
OBTAINING WARRANTY SERVICE:
All claims under this warranty must be made through an authorized DEFINITY AUDIO® retailer. If equipment
returned for repair to DEFINITY AUDIO® is found on inspection to comply with the product specification,
DEFINITY AUDIO® reserves the right to make a charge for examination and return carriage.
Carriage costs to DEFINITY AUDIO® shall be borne by the consignor.
Warranty will only be valid when the product is bought through the authorized DEFINITY AUDIO® retailer. All
the warranty issues will be dealt with through the selling retailer.
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© DEFINITY AUDIO®, Singapore.
All specifications are liable to change without notice. Version 3.0 English
NOTES:
When seeking a warranty service, it is the responsibility of the consumer to
establish proof and date of purchase. Your purchase receipt or invoice is adequate
for such proof.
Your purchase receipt is your permanent record of a valuable purchase. It should be
kept in a safe place to be referred to as necessary for insurance purposes or when
corresponding with DEFINITY AUDIO®. DEFINITY AUDIO® reserves the right to
ask for a copy of your purchase invoice.
