Problem
Possible cause
Solution
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
The room temperature is too
high.
Decrease the room temperature.
The compressor does not
start immediately after
pressing the Auto Freeze
or Auto Fresh button, or
after changing the tem-
perature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the rear
plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water flows
into the water collector.
Make sure that products do not
touch the rear plate.
Temperature cannot be
set .
Auto Freeze or Auto Fresh func-
tions switched on.
Switch off Auto Freeze or Auto
Fresh manually, or wait to set the
temperature until the function has
reset automatically. Refer to "Auto
Freeze or Auto Fresh function"..
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the re-
frigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air cir-
culation in the appliance.
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Summary of Contents for PSS500
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