7 Troubleshooting
7.1
Error codes
The boiler is fitted with an electronic regulation and control unit. The heart
of the control is a microprocessor, which controls and also protects the
boiler. In the event of an error, a corresponding code is displayed.
Tab.12 Error codes are displayed at three different levels
Code
Type
Description
Warning
The boiler continues to operate but the cause of the warning must be investigated. A
warning can change into a blocking or lock-out.
H00.00
Blocking
The boiler starts up again automatically when the cause of the blocking has been recti
fied. A blocking can become a lock-out.
Lock out
The boiler starts up again only when the cause of the lock-out has been rectified and
reset manually.
(1) The first letter indicates the type of error.
Important
The error code is needed to find the cause of the error quickly and
correctly and for any support from De Dietrich.
7.1.1
Display of error codes
When an error occurs in the installation, the control panel shows:
1
The display will show a corresponding code and message.
2
The status LED of the control panel will show:
Continuous green = Normal operation
Flashing green = Warning
Continuous red = Blocking
Flashing red = Lock out
1. Press and hold the button to reset the boiler.
The boiler starts up again only when the cause of the error has
been rectified.
2. If the error code reappears, correct the problem by following the
instructions in the error code tables.
The error code remains visible until the problem is solved.
3. Note the error code when the problem cannot be solved.
7.2
Reading the installer's name and phone number
The installer can set his name and phone number in the control panel. You
can read this information when you want to contact the installer.
1. Press the button.
2. Press the button to confirm the selection.
3. Select System Settings
4. Press the button to confirm the selection.
5. Select Installer Details
6. Press the button to confirm the selection.
The installer’s name and phone number is shown.
Fig.20
Diematic Evolution
AD-3001379-01
Error Code: A.00.00
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i
........ .......
Home Screen
22/02/2018 11:20
20/02/2018 16:51
.......... ......... .... ............ ........... ... ..... ....
...... ..... ......... ... ....... .......
.......... .........
... .........
1
2
7 Troubleshooting
28
DIEMATIC Evolution - C140
7745361 - v02 - 15062020