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DDN TECHNICAL SUPPORT  |  SPT-CRU-0003 (A0)  | 27 MAY 2016 

 

© 2016 DDN STORAGE. P/N 15-000836-001                     

SFA7700 CMOS and Backup Battery Replacement Instructions | 1 

 
SFA7700

 

CMOS Coin Cell and Backup Battery 
Replacement 

 
 
The SFA7700 family of products includes not only the SFA7700 but also the SFA7700X and the 
embedded processor systems – GS7K (integrated with GRIDScaler) and ES7K (integrated with 
EXAScaler). 
 
Each controller contains two batteries, both contained within the body of the controller: 
 

 

A battery backup pack. 

 

A CMOS coin cell battery. 

 
The backup battery serves to provide enough power for the controller to safely flush its cache to the 
disks in the event of a power event, thus preserving data integrity. The backup battery pack has a 
useable life of three years from the date of manufacture. When the three years have passed, the SFA 
OS is designed to place all pools into a write through state to guard against any loss of data. 
 
The CMOS battery serves the same function as that found in regular consumer and enterprise PCs – 
to retain certain settings in the unit’s BIOS including current time and date. Its expected life span is 
approximately five years. 
 
Because the effective life of the backup battery is less than that of the CMOS battery, most 
replacements will be for the backup battery only. 

 

W

ARNING

Batteries should never be replaced without first consulting DDN Support.

 

Electrostatic Discharge Warnings (ESD) 

Because replacement of the batteries requires direct contact with sensitive interior components, it is 
essential that the replacement steps be done in an ESD protected environment. 

Summary of Contents for SFA7700 Series

Page 1: ...tegrity The backup battery pack has a useable life of three years from the date of manufacture When the three years have passed the SFA OS is designed to place all pools into a write through state to...

Page 2: ...eceiving Inspection and Shipping Take care when opening the shipping box containing the battery kit Avoid the possibility of cutting into the batteries with a box knife or razor Upon removal of the ba...

Page 3: ...Small wire snipping tool When to Replace the Backup Battery When the backup battery nears the end of its three year life the SFA OS will generate an alert that the replacement date is eminent in the e...

Page 4: ...s LED Status State of Charge SOC 3 LEDs illuminated 90 or greater SOC 2 LEDs illuminated 50 89 SOC 1 LED illuminated 10 49 SOC No LEDs illuminated No charge Identifying the Battery to be Replaced Befo...

Page 5: ...ttery Replacement Instructions 5 Figure 3 3 Run SHOW CONTROLLER to get the controller index this may be different from the enclosure index as seen in the partial example below Figure 4 In this example...

Page 6: ...e default duration is 120 seconds 5 Using the controller index run the shutdown command SHUTDOWN CONTROLLER index 6 In this example the command would be SHUTDOWN CONTROLLER 0 7 Wait until the controll...

Page 7: ...pins at the back of the controller from being bent or damaged 3 Place the controller on a static free surface Opening the Controller The outer case of the controller is secured with a total of six scr...

Page 8: ...of the controller lift the top at the front edge the end with the ports and rotate it 90 degrees as if it were attached by a hinge Figure 9 The left front edge of the unit s top must be pulled out sl...

Page 9: ...f when opening the canister If so remember to put it back in place Internal Differences and Similarites Between Members of the SFA7700 Family Although the basic components of the SFA7700 and SFA7700X...

Page 10: ...700 Removing and Replacing the Backup Battery Pack Because the expected useful life of the backup battery pack is less than that of the CMOS battery most replacements will be for the backup battery on...

Page 11: ...ng the battery pack unit to the upper part of the canister two of which also hold the CMOS battery to the backup battery pack assembly Figure 14 Figure 14 3 Set aside the CMOS battery and bracket 4 Re...

Page 12: ...LL Removing and Replacing the CMOS Battery To remove the CMOS battery first remove the battery bracket which is attached to the backup battery pack with two of the four screws in Figure 14 above In mo...

Page 13: ...ement Instructions 13 Figure 16 Type A single cable connecting to the controller baseboard It is necessary to remove internal components to make the motherboard connection accessible Figure 17 This is...

Page 14: ...rientation Remove by pressing the latches at either end of the slots until the modules push up Set aside on an anti static surface 2 Remove the host card top either FC or IB and SAS expansion card imm...

Page 15: ...both of them approximately one inch above the connector and use a minimal amount of pressure to pull the connector from its socket CAUTION Pulling too hard or jerking the wires may disconnect the wir...

Page 16: ...ector in the wires between the battery and the baseboard This makes it unnecessary to remove the riser cards or memory modules CMOS batteries with this connector are usually found in later versions of...

Page 17: ...Controller Back into Its Enclosure 1 Carefully insert the controller into the empty bay applying equal pressure on either side as the lock bar is engaged 2 Finish pushing the lock bar into position 3...

Page 18: ...isposed of according to local hazardous waste disposal regulations Appendix Date of Manufacture Although the preferred method of determining the backup battery pack s date of manufacture is through th...

Page 19: ...d day of the battery pack s manufacture Year Month Day YMD Date of Manufacture Year Code Month Code Month Code Month Code 2014 4 2015 5 2016 6 2017 7 2018 8 2019 9 2020 0 2021 1 Table 1 Battery pack y...

Page 20: ...O Table 3 Battery pack day codes Using the example in figure 23 above where the serial number is USPLE000395RR009 The date of manufacture follows 000 and is represented as 395 Y M D 3 9 5 2013 Septemb...

Page 21: ...mail or on the web as listed below Web DDN Community Support Portal https community ddn com login Portal Assistance webportal support ddn com Telephone DDN Support Worldwide Directory http www ddn com...

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