Errors and Malfunction
Reasons
Solutions
Does not respond when the
ignition is turned to the ON
position
(1)
Bad connection to the
battery
(2)
Fuse is burnt out
(3)
The ignition switch is
broken
(4)
The battery’s circuits are
bad
(5)
The controller is bad
(1)
Clean the connection
(2)
Replace the fuse
(3)
Pull the ignition switch
and test with a test light
(4)
Test each battery for 12
volts with a tester
(5)
Test the controller to
ensure power is going
through
(6)
Otherwise, contact your dealer
Motor will not start with ignition
is turned to the ON position
(1)
The tire or connection
between the motor,
battery, or controller is
bad
(2)
The controller is bad
(1)
Check the wire and
connections, clean, and
repair if necessary
(2)
Test the controller to
ensure power is going
through
Otherwise, contact your dealer
There is a noise coming from the
motor and the bike shakes,
despite the motor still being
functional
N/A
Cease use immediately and
contact your dealer
Further use or tampering can
cause irreparable damage to the
motor
The electricity cuts off
It is the battery protection circuit
preventing both the battery,
controller, and motor
Switch the ignition off and wait a
few minutes before retrying
The electricity cuts off during use The self-protection circuit
engages once the voltage is
lower than 30.5 volts
Charge the bike to full
The motor runs when the brakes
are engaged
The brake safety switch could be
sticking or has a bad connection
to the controller
(1)
Replace the brake switch
(2)
Change the brake wire
(3)
Clean the connections
Otherwise, contact your dealer
The motor engages when you
switch the ignition to ON
The throttle could be broken or
there is a bad connection to the
controller
(1)
Clean the connection
(2)
Change the brake wire
(3)
Replace the throttle
The power shuts off by itself
when the motor is overloaded
(1)
Low on charge
(2)
Fuse could be burnt
(3)
Controller is bad
(1)
Put on charger
(2)
Reduce the load on the
bike and restart
(3)
Check the connections
Otherwise, contact your dealer
The power shuts off shortly after
braking
The brake safety could be
sticking
Release the throttle and restart
the bike
